I visited this location for the first time Thursday night about 8:30. Usually you might get refried…read morefries or greasy fries. They might rush you out so they can close up and go home. Not this location or restaurant. I was greeted with a friendly hello. The gentleman asked what I would like. He listened carefully as I asked about the sizes. I forgot and had not visited this chain in a while. He took my rewards number and placed my order with the cooks on the grill. I waited and carefully observed the guys in the back handling business. No horse playing around in the job and all about their craft to cook for the customer even if it was close to closing. The store was clean and lit. I loved their beautiful patio seating, the sliding doors that opened when you walked in, and the dining area was beautifully lit matching the patio. It gave a serene vibe I could chill in all day. I ordered a regular side of fries. Oh were they seasoned, hot and fresh! That's what I am talking about! I would have ordered a burger, but it was too late to eat that heavy. I will definitely return to this Alpharetta location! Thanks!

The food here is really good. Although a bit pricey, you can taste the quality. Milkshakes don't…read moredisappoint either! You can order on a kiosk or with someone at the counter. They have outdoor seating which is nice if it's super busy inside. Relaxed atmosphere and tasty food.

GIVE DYLAN A RAISE!! My husband and I frequent this location…read moreas it is less than 5 minutes from our house. We love the baked potatoes but this review is about DYLAN. If I want to treat myself to a snack after work I opt for the deviled eggs (so stinkin good and if you really want a treat add bacon crumbles on top ) and a small fries. Today I had a rough day at work needing to work through a migraine; which I related to Dylan at the drive thru after he asked I was doing today. This sweet kid then offers to get a water for me, SO SWEET and thoughtful. The food was tasty and cozy as always. The customer care Dylan showed me by providing the ice water that I didn't think to ask for myself is what will keep us coming back Whatever Dylan is getting paid it's not enough

They are charging a .40 packaging fee Bugs in my lemonade…read more Ask for a tip with window service

Good news first. Place was clean and well organized and the staff was nice…read more Got tenders and bites to go. Fires were old and cold. Bites seem to be fake chicken and the tenders were over spiced. Threw it away. I am so disappointed

Stopped in because I was on my own and I drive by this place all the time…read more The inside is decked out with cool art work all over the walls. It is a small spot but I was ordering to go any way. I got one mild and one hot sandwich. Service was good and the food was prepared right there to order. It took a sec but I got and took it home to eat. The hot was mild to me and the mild was blah. I loved the hot but next time I'll go up one more level. The mild would be for my youngest who doesn't like heat. Both were juicy and tender and good it was just the mild was truly no heat at all to me. The price was good for what I got. Very fair... and the food was good. I will go back and try the next level up next time.

I've been eating at this location for the past 4 years now. Every time I go in, the employees are…read moreALWAYS so friendly and welcoming. Today, I went in to try out the new Honey Butter & Bacon Sandwich. From the moment I walked in and stepped up to the front to order, the lady at the cash register gave me a big smile, said good morning and asked what I'd like to eat. When I finished ordering she said, "have a great rest of your day!" Now, if that's not great customer service, I must not know what is then haha My food was ready within 5 minutes even though there was a big line and at least 75% of the restaurant seating was occupied. This location is a smooth running working machine with a big splash of upbeat employees who actually care about their customers! When my order number was called the manager, I believe his name is Ron, asked me to tell him how I enjoyed the sandwich afterwards as it was the first day if it's release. That was very personable of him to ask that of me, because again, it showed that he actually cared about his customer's opinions rather then just getting them in and out of his restaurant. The Honey Butter & Bacon sandwich is personally one of my new favorite chicken sandwiches that Zaxby's has created to date! I loved the sweetness of the honey butter sauce mixed with the flavor of the bacon. Perfect combination in my opinion! I've tried their Southern TLC, Chicken Finger, Kickin Chicken, Nibblers, Zaxby's Club and the Cajun Club Sandwiches. My other favorites are the Kickin Chicken sandwich and the nibblers. I am a loyal customer to this location and eat here at least 3 times a month simply because the staff are very friendly, the wait time for food is quick and the food is always well prepared. Keep up the excellent work you guys!

Went in to buy 4 $50 gift cards and was told that I had to pay cash, then was shown a sign near the…read moreregister that said gift cards over $25 must be paid in cash. I then said I'd like to buy 8 $25 gift cards and was told it was limit one $25 gift card. When I pointed out the sign did not specify "limit one", the person helping me said he needed to make a call and ask because he didn't want to lose his job. At that point, I decided this was absurd and not worth it and I took my $200 to another chicken joint down the street and they gladly took it.

Outstanding meal today, Sunday afternoon and so relaxing. Very quiet while eating such a joy for a…read morechange. My wife had the butterfly shrimp with hush puppies and cole slaw. I had the 24 popcorn shrimp with 2 pieces of fish with green beans and hush puppies. Place was very clean, also to their credit they had an MIA/POW table set up. Thank you for doing that. Meals were great and cooked correctly with out a heavy greasy taste and feeling. Amber the person taking our order was very upbeat and happy. Such a joy, amen. Will be back thank you once again for great customer service.

Good, friendly service EVERY time. The fish, hush puppies and fries are always fresh. The coleslaw…read moreis decent enough. I keep expecting to one day get either bad service or bad food. Hasn't happened yet. Terrific place.

Don't know why this has such a high score. Came to this store and witnessed the whole staff outside…read moresmoking - then when I went to order my food the guy who was suppose to already be inside taking orders was one of the people outside smoking. I easily could hear him coughing from smoking trying to quickly take my order. the bad thing is not the smoking but when I ordered My food - chicken nuggets btw, he said "they had to make it" my assumption is if your outside smoking food should already be ready?

This was the NICEST BK or even fast food restaurant I have ever been to! Very clean and pleasant. I…read moream not surprised to see a 100 out of 100 health score. I will be back...and often!

Friendly service Easy parking…read moreFresh and quick delivery of food The ladies room was spotless And the restaurant was very clean. We enjoyed our four burgers and hot fries.

We stopped by while out Christmas shopping. This location has very good food.I just feel for the…read moremoney there are better options. Having said that you can get free peanuts. The burgers are tasty but the star of the show is the fresh, hand cut fries! You can't eat just one! The freestyle coke machine like. In many movie theaters provide the beverage of your choice .Ambiance is casual with music but no tv's. Restrooms are clean . Health score is 96 A. A bulletin board shows comments from kids which is hilarious! This Forsyth county five guys is recommended!

I've visited various tree lots over the years for my trees, the service always left a lot to be…read moredesired. Not Big John's, though!! This lot is located in the Cambridge Square shopping center. I took a chance, visiting later at night. They have Frasier, Douglas, and Scottish pine trees. At the front of the lot, you have wreaths and big red bows on display, as well. Danny was managing the lot solo and did an AMAZING JOB!!! He's so kind and helpful with the tree, and even attached the yes to the stand, while I was there - great for a single gal! I'll definitely look for them next year as well. *** HIGHLY RECOMMENDED *** Love love love their fresh sandwiches... Always fresh ingredients, and friendly staff.

I may have had a Jersey Mike's sub one other time in my life, maaaany years ago, so I don't really…read morecount it because I really don't remember what I thought about my experience. Recently stopped in at this location while running errands in Alpharetta and decided to get this to-go on my way home for my husband and I. Not too busy on a Saturday early afternoon, and the staff was super sweet and helpful as I really didn't know what I was doing. I decided to go with the tuna on a whim because it sounded good at the time, and it was actually pretty tasty! Not too mayo-y which I appreciated a lot, and also not too water-y at the same time. My husband went with one of their chipotle chicken hot subs, and he enjoyed his a lot too! I will say, I feel like they don't offer as many veggies and toppings as other sub shops do, but I was quickly informed to ask for "Mike's Way" which included onions, salt/vinegar, lettuce, and tomato and was the perfect toppings to my sandwich. They also have a really cool and what looks to be brand new digital Pepsi machine for fountain drinks. I wanted to try a cookie, but will have to snag one next time I visit again soon!