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    American Airlines

    2.0 (24 reviews)

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    Empty AA desk.
    Cheif K.

    Classic empty desks with long long lines behind them. Find a different airline if you want to save some time and if you don't want a headache.

    This flight was delayed from 2:00 pm today and another flight right behind it is also delayed 4 hrs as I type.

    PLEASE SAVE YOURSELF THE TROUBLE and fly with another airline!!! If I could give zero stars I would. American Airlines you are the worst. I will never fly with this airline again. Three times and three issues that were completely American Airlines fault. And what does America Airline do when they change their flight time or cancel the flight all together after delaying it multiple times????? Nothing! They offer you completely unreasonable flights at a later date that completely ruin your entire trip. I hope you go out of business.

    This lady was super rude!

    This airport and AA have been getting worse and worse. Customer service at the SAV airport is now one of the worse I've encountered. Never prepared to give a factual info about your flight health requirements and they are completely rude. I'm sorry if they're underplayed or overworked but customers pay way too high prices for your rudeness and lack of safety. Last time we got wrong boarding pases and we almost missed out flight. Complete disappointment!!

    Sitting here waiting ...... and waiting
    Bill G.

    AA has a delay due to an on board computer, I get it. They tell us about a later connecting flight that has 40+ open seats, okay thanks. "Why are we seated separately with so many extra seats? " "Oh I can seat you together for an extra fee. " seriously? AA Rep did say we could request our seats together as soon as we get there. Well don't go out of your way for us AA! You would think that their customer service people would take the initiative but no. Southwest Airlines gets it so why can't AA ? You people need to really change your game.

    This is how long you will wait and then get no help

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    Amtrak

    Amtrak

    2.9(25 reviews)
    4.5 mi

    I just love the Auto Train, which goes between Lorton, VA and Sanford, FL. It's a relaxing way to…read moretravel. You see nice scenery (far better than 95), and can sit back and relax and watch the changing landscape, without the stress of navigating I-95. The sleeping cars bring you back to another time, when travel was more about the journey and it lacks the hectic pace of the airport and all the stresses of getting through security, gates that change 5 times before the flight, and the whole airport experience. No invasive TSA. Dinner is served in the Dining Car with white tablecloths and fresh flowers. My salmon in puff pastry was delicious, and the chocolate cake is sinfully rich. I traveled only 2 days before Christmas, and I was lucky enough to have Anton as my cabin attendant. I walked the whole train and his car (5246) was the only one decorated for Christmas. There were lights and ornaments and merry greetings, adding a festive flair. Thank you, Anton. You made it a spectacular experience.

    We traveled on the Palmetto train with Amtrak from New York to Georgia, looking for a relaxed…read morealternative to flying. In some ways it delivered -- the Business Class seating is spacious and comfortable, and the free Wi-Fi was excellent and much appreciated. Unfortunately, the café car experience significantly detracted from the trip. The café service was consistently unprofessional, with orders not being acknowledged, requests needing to be repeated multiple times, and items handled abruptly. The café was not busy during these interactions. As the trip progressed, the experience became uncomfortable enough that our family stopped using the café altogether, despite being only halfway through a long journey. We also received dismissive and curt responses when asking simple questions about stops and timing. While the seating and onboard amenities were very good, the customer service was not. Experiences like this point to a need for stronger management oversight and customer service training, and they have unfortunately made me question whether I would choose Amtrak again for a trip of this length.

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    Amtrak
    Amtrak
    Amtrak - Amtrak Station

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    Amtrak Station

    Thrifty Rent A Car

    Thrifty Rent A Car

    1.3(64 reviews)
    0.0 mi

    I hate writing reviews when I don't have a photo to attach, but I didn't take a picture of the car…read moreI got so here we are. This might be the worst rated rental place I've seen, but figured I would give them a try regardless since it's what was chosen for me. I picked up a car from this Thrifty location inside of the Savannah airport roughly two weeks ago and not once did I ever interact with anyone at Thrifty, because 9AM on a Thursday is not a time they choose to be open so I had to check in at Hertz a few booths over. The process itself wasn't terrible although the employee working forgot to give me car keys so I had to walk to the car pickup, tell them, then they walked inside and got me some keys so I can't complain too much, I was able to drive out of there without much of a headache. Overall, this place was fine and minus being a little annoying, I was able to get a car and drive around the city. Was it perfect? No, but it is what it is.

    For those that do not have the correct phone number, it is (912) 298-0082!!…read moreI received a charge for fuel even though I put gas in the car at the gas station up the street from the airport. I called the 1-800 number and they gave me a number to the airport in Savannah. I promise that I tried that number for 3 days straight with no luck but then I noticed that there was a different number on the receipt. I called twice and the young lady who picked up the phone was able to solve this issue within 1 minute.

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    Thrifty Rent A Car - My receipts

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    My receipts

    American Airlines - airlines - Updated May 2026

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