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    AMC Mosquito Control

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Active Pest Control

    Active Pest Control

    2.6
    (57 reviews)

    DO NOT USE THIS COMPANY!…read more Under their "pest services" - we've experienced a carpet beetle infestation, drain fly infestation, baby roaches, etc. The technician told me to treat the drains at my house with drain - O because that's why we apparently have roaches and drain flies - as he couldn't come in unless I called to schedule a one off appointment. You're at my house and I'm paying for your services ? Then the carpet beetle infestation has been nothing short of a nightmare to do deal with. I call asking for a plan on how to resolve and no one calls me back. The mosquito "solution" they use is ineffective. Our termite stations needed replacing for a year and the technician that services our house monthly never told us. I had to call to get access to our online portal to realize this. I never had a bug issue until I started using active - if I could give them zero stars I would. Pictures attached of the carpet beetle infestation I discovered that they've done NOTHING about This company does not care about you. Do not use them. Also- keep deleting my review, I'm going to keep posting it.

    I had been a customer of the local pest control company since 2021, and had a great experience with…read morethem. However, Active Pest Control acquired them several years ago, and the service has since been HORRIBLE. DO NOT WORK WITH THIS COMPANY! Nobody responds or calls back. I've also requested multiple times for techs to come back because of ongoing pests, bees, spider webs...all in which should have been addressed previously. Nobody takes accountability for their actions. All these people do is say that they are sorry and someone will call me. That NEVER happens. Do yourself a favor, go somewhere else, save your money and your frustrations. I've continuoulsy asked for them to cancel my service and remove my bills and these are STILL showing up in my account. HORRIBLE customer service and ZERO response time. It's bit of a scam if you ask me!

    Orkin

    Orkin

    2.1
    (8 reviews)

    We had our Orkin tech come out because there was a smell in our garage that we believed was caused…read moreby a dead rodent. The initial technician inspected part of our crawl space and told us he didn't find anything. He said their inspection specialist would need to come out. The next day, the inspection representative spent very little time in the crawl space but quickly concluded that the smell was coming from rodent droppings and recommended a crawl space cleaning and sanitizing service for $1,000. A week later, the crew completed the service. They never came to explain what they found or review the work before leaving. I had to go ask whether they had found anything, and I was told they had found a dead rat but they did not show me the rat or even a photo of it. The smell disappeared for a few days but returned even stronger just 4 days later. When we called Orkin back, the same inspection rep finally performed a more thorough inspection of the crawl space. Within minutes, he discovered a leaking cast iron drain pipe from our kitchen sink that had been dumping sewage into the crawl space. He also pointed out an inch of standing water throughout the crawl space and told us we needed to call a plumber. My question: if there was standing sewage water throughout the crawl space, how did the crew that supposedly cleaned and sanitized it never mention it? How was that completely missed during a $1,000 service? We paid for a crawl space cleaning based on what Orkin diagnosed as a rodent odor, only to learn the actual source of the smell was a sewage leak that should have been identified from the beginning. Unfortunately, customer service has been just as disappointing. I spoke with the branch manager, Ron, on Thursday. He told me he would investigate what happened and call me back on Monday because another manager was out of the office. Monday came and went with no call. On Tuesday, I called back and was told Ron was at lunch and would return my call. He never did. On Wednesday, I called again and spoke with the CS representative, who tried unsuccessfully to reach Ron. She then informed me there were no notes in my account indicating that I had ever called the day prior. She escalated the issue, and I specifically asked that they call my phone number rather than the number on the account, which belongs to my husband. Later that afternoon, my husband received a voicemail from another manager, Travis, stating that Ron was actually out of the office all week. When I returned Travis's call, I was told he was unavailable because he was on service calls and that he would call me back. He never did. I called again the following morning and was once again told he was unavailable. At this point, I'm more frustrated by the lack of accountability than anything else. I spent $1,000 on a service that failed to address the actual problem, and now I can't get anyone to return my calls or provide a meaningful resolution. The lack of communication, documentation, and follow-through is completely unacceptable. Based on my experience, I would never recommend Orkin and can't wait to cancel our service.

    We used to have bug issues in our 60's style small ranch house in Tucker, GA…read more Tried 1-2 other services in years past & were not impressed with the results for the money spent.| We decided to try Orkin/Rollins for issues in home, carport etc. at least 1 yr ago I believe we are serviced out of Branch152 managed by Mike Brewer. Our Technician's name is Derrick. Since using these guys, we have had zero issues in the home! This was after trying all manner of do-it-yourself chemistry with spotty results. We have 2 dogs, Cav. Spaniels... they use pet friendly chemicals in perimeter areas of rooms the dogs hang out in. Dogs do not even notice it was done. They notify ahead of planned visits and on day of visit I am emailed when they are enroute. Just excellent communication and results. Price is quite reasonable - well worth it to us and we're considering adding mosquito spraying in springtime. I see some negative reviews... all branches may not be created equal--big company. All I can speak to is my experience with this group servicing my home on Lavista in Tucker.

    AMC Mosquito Control - pest_control - Updated August 2026

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