Came here with my family which included everyone from my parents to my nieces (1.5 and 4 years old). They loved the free fresh fruit bin for children, as well as the shopping carts for children. I really liked they had "temporarily out of stock" signs for strawberries and other items. Saved us the trouble of finding an associate to ask them if they had anything in the back. They have all the basics, which is convenient for last minute shopping, like cream cheese for breakfast. read more

I am a fan of AFresh for their convenience and easy to checkout, but this location is a bit different than my main Amazon Fresh store. Location: it is located in a busy shopping center and it is very congested inside and outside. There are so many employees restocking the aisles and blocking you from going past. Didn't get any sense of welcoming vibes or friendliness here. The store has only a handful of the smart carts. The employees stand at the entrance/exit and monitor you for the carts. No grocery store I go to has store employees monitoring you for carts. When I finished shopping and wanted to take the cart to my car to unload, they stopped me as if I am not allowed to do that. There are no cart storage lanes in the parking lot so you have to bring the carts back. I was only in the area so I stopped by, but unlikely to return here. read more

Founds some good deals here. The produce was fresh. They even had an aisle for wine!!!!! & a pretty decent selection. Store was clean and pretty empty on a Thursday afternoon. I had fun checking myself out. Lol would definitely stop through if I was passing by in need of something. Happy Yelping! read more

Located at the Festival at Manchester Lakes, Amazon Fresh offers a bakery, hot/cold food, as well as your basic grocery items. I have tried their pizza slices, which were awful, as the crust was just thick and literally tasted like cardboard. While I don't do grocery shopping here, I do like their return process - the staff here are pretty efficient and keep the lines moving. Plenty of parking in the large plaza lot. +convenient Amazon returns +efficient staff +avoid the pizza read more

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So hit and miss. We have shopped here many times. Often out of stock - especially on items you came to get on sale or just needed essentials. The delivery business seems robust, and they most likely get first pick. Even with prime and coupons, we are leaning away from Fresh now. Almost 100 percent self check out now vs opening months. read more

Location is great- right next to a great bagel place (Manchester), Dunkin Donuts, as well as plenty of other quick eats and restaurants- but that's where the good news stops. Oddly, they were out of a lot of items. The cold bar was severely overpriced. Kingstowne has an (Aldi) for those who are trying to save during these insane inflation times and Safeway and Giant have really stepped there game up in terms of cold bar items. Wegmans is minutes away and has a hot/ cold bar/ salad bar and can make a custom sushi roll for you in minutes. It's too bad because I love picking up a Dunkin coffee and bagel on my way to work at belvoir. If the salad bar at Amazon was better is probably my lunch there too in the morning. read more

And they don't have any attitude if you ask him something, they respond with the joke like you work for them I didn't recommend this place at all read more

Amazon Fresh is just the next logical evolution of grocery shopping in the United States. And what I mean by that is for the past 50 years or so, consumers have become increasingly removed from the production (much less the delivery and supply chain) cycle of how food originates from farms and ultimately winds up in grocery store aisles. And when you're ready to pay for your items, there are fewer lanes staffed by people, and more self check-out kiosks for you to bag and pay for your stuff. Once upon a time when America was primarily an agrarian society and a larger percentage of the populace was involved with food production, it was more common to have small local stores where it was likely folks would know the farmer, butcher, or fishmonger who brought their goods to market. And of course, it's nice to wax nostalgic about an idyllic past, but Amazon Fresh represents almost the extreme of a bygone era. Walking into this Amazon Fresh store a few miles from the Franconia Metro station, the place feels almost sterile. Even though there is a cadre of Amazon employees scurrying about their black shirts adorned with the "Amazon Fresh" logo, no one seems particularly happy to be there (very few smiles observed on employees faces), nor were any of the employees eager to engage in any interaction; at least that my was my experience. I was almost run over a few times by this army of Amazon Fresh employees rushing about in the store, since they are focused on quickly assembling orders for pick-up for those time-starved amongst us who rather have other people shop for them. I can only imagine the pressure these workers must face since the task of picking the perfectly ripe avocado, or the best piece of steak, or the freshest loaf of bread has been outsourced via a few clicks on an app. The whole shopping "experience" is designed for convenience and to minimize as much human contact as possible. You can opt for one of the orange colored "traditional" shopping carts and when you're ready, have your items checked out by an ACTUAL LIVE HUMAN - OR - you can use of the high-tech green colored carts which have a variety of sensors which "should" track and keep a running total of items as you place and remove them from your cart. I say "should" keep track, because after logging into the cart using a QR code from my Amazon Mobile app, I perused the aisles of the store and on a few occasions, the sensors kept detected multiple items (such as multiple bags of chips or incorrect amount of produce). The process to modify the amounts on the touch screen on the cart wasn't as intuitive as it should've been and I had to hunt down employees for assistance. This was made all the more frustrating since I spoke with two employees who then had to radio a supervisor for assistance. Not necessarily the seamless easy shopping experience that this place is aiming for. The entire experience at Amazon Fresh wasn't terrible. I had a few Amazon items I needed to return, so instead of driving to the Whole Foods in Springfield, this is a more convenient location. I think it's a bit odd that there is a small area where you can also peruse the latest Kindle and Amazon Fire tablets as well as purchase books if desired, but vertical business integration, right? And because Amazon owns Whole Foods, I did find a few organic items (produce and 365 label items) that were a decent price. But in general, I found most of the items to be as expensive if not more than typical grocery stores like the GIANT (rip-off) and (WAGE)Wegmans. I mean, if I'm doing most of the "work" by using one of these fancy high-tech carts, and bagging my own stuff so as to minimize the need for staff by paying through my Amazon app, shouldn't the groceries be cheaper??? For me, I'll stick with shopping at my Asian grocery stores such as H-Mart, 99 Ranch, or Lotte. Perhaps I'm old skool, but I actually like selecting my own produce and perusing the aisles to see what kind of interesting stuff I can find. read more

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Okay I almost didn't do this review because I don't want to mess up a good thing, but I love Amazon Fresh. I've only been a few times but it's so underrated. If you love Amazon, you'll like it here too. I came in to make several Amazon returns and the process was fast and easy. I didn't have to package anything myself and they actually have a well staffed customer service station to help do it for you. There was no line, in fact the whole store was pretty vacant. Pros: Store was clean, neat, well kept, big, and nearly empty. I'm used to bumping into people in every aisle and that just wasn't the case here. I never took my purse out here, I just used my phone and Amazon app. Everything was already pre-loaded down to the card I wanted to use. After my returns they even gave me a free ten dollar off code that I used right there. Bathroom was also clean, had multiple stalls, had seat covers, the option of paper towels or hand dryer. And it had that extra step so you don't have to touch the door handle. It's the details for me. They also have electric charging, although out of network for me so I don't get my discount but it's still an option I'm happy to see, and may try next time. I hope to see many more of these around town. Cons: I'd say not as many options as a traditional grocery store, but there were odd items I haven't seen anywhere else either. So I guess it's a gamble. All in all, I appreciate the peace of a non crowded visit to the grocery store. read more

Dania is the best. She understands customer service. She always greets you with a smile at the entrance. We wanted an item but didn't see it on the shelf. We asked her and she immediately offered to go back and found it! Happy customer! read more

I'm giving them a low rating because I don't see anything special about this place. Yes I have prime (who doesn't in this day and time? Lol) but even with that I don't see that I would come out my way to come shop here. I did like that returns was so easy and my refund came to me quicker than any other place. But...ummmm...other than that I don't see this place being better than a regular Whole Check (I mean Whole Foods...lol) because the prices were the same....extremely overpriced! The deli counter was alright but needed better and more options to choose from. So I guess 3-3 1/2 stars is what I'll give them because other than I guess if you really into tech it's amazing but to a regular everyday shopper like me I'm just not that impressed... read more

Amazon Fresh - Grocery Near Me - Franconia, Virginia

I have been in your Manchester Lakes store 4-5 times. Different days and times. Your produce has been consistently awful. The broccoli is rubbery, lettuce turning, fruit molding. Such a disappointment. Today not a single cashier available, sled check out only. Glad I am not so old that I couldn't figure it out but that must be very frustrating for an older or more interned person read more

A 25-minute drive outside of Washington, D.C. is the area's first Amazon Fresh. With a big hype, the store opened in May 2021 with Alexa powered shopping carts and Alexa stations throughout the store to help you find ingredients. Scan a QR code to link to your Amazon Prime account and you're set. And that's the extend of why this store is different than the nearby Safeway or Giant (besides the fact that you can return your Amazon packages here). The rest of the store feels like a grocery store wit produce up front, meats and cheeses in the back, and a side hot bar. Prices are on par with other stores and this one carries Whole Foods products. They also have small shopping carts for kids, which our toddler loved! read more

I go there often to do my groceries. I love how convenient & easy it is to use the dash carts!! They recently started giving out fruits/snack for the kids while we shop around. The store is never crowded-even when I've gone during the holidays. Service is always great, everyone is helpful. Their hot food bar is also flavorful compared to other grocery stores. I do wish the store was a bit bigger with more options. read more

a tip was added without my authorization. They forgot some of my order so the driver had to come back out to my house so he thought it was OK to add a tip and the manager actually said someone in my house authorized it but she removed it, she acted as if she didn't know who to believe as if I would lie or anyone in my house would lie about a tip. I'm appalled and it's totally unacceptable. read more

For the most part, it's a pretty good grocery store. Unfortunately, we got the salads that were contaminated with listeria and where not warned until after we had already eaten them and experienced symptoms. They're frequently out of stock in the deli area. But if you need some produce in a hurry - they've usually got you covered. read more

Seems like a great state of the art, futuristic opportunity. I like that you can just grab a cart, put your items in the cart, and it automatically adds it to your order. But the cart kept 'thinking' I was adding items as I drove around the store (when I wasn't). There isn't a large selection, prices are high at comparable retailers, and you still have to bag your own items. Overall, I wouldn't shop again. read more

Scan the QR code on the shopping cart to connect it to your Amazon account. Sensors in the cart will detect each item placed in the cart. Sometimes the cart couldn't detect some items which was a pain. Browsing through the store, I could see they didn't have much items to choose from and no good deals. Would I come back? Probably not. They get extra points for having such a cool and futuristic concept, but they definitely have some kinks to work out. read more

I miss the Shoppers that used to be in this location. :( What is the purpose of having a Greeter at the door that doesn't greet? Lol. You won't get the sale items because they won't be in stock by the time you arrive. They'll be in the carts of those smart enough not to go in person because they know they'll be annoyed by the Amazon shoppers who hog the aisles, and group together gossipping. They got rid of the paper coupons in favor of the digital coupons knowing the digital coupons don't always work - so good luck with that. The produce is subpar. The flowers are wilted, yet still out for sale. I stopped in today because it is on the way to my house coming home from work. I only wanted one thing - hamburger buns for dinner. What grocery store do you know of with only 1 or 2 brands of bread for sale because the shelves aren't stocked? Lol. Not a fan. read more

Amazon has done it again! This is the next level of grocery shopping. As an avid shopper, I was very pleased with my experience at Amazon Fresh and encourage other grocers to jump on the wave. As technology rapidly advances, so does our demand for convenience and efficiency. Amazon Fresh offers a new approach to shopping in a safe, contactless and digital way. The feeling of shopping is still the same, but the experience is so much better. Although this store is open to any customer, the perks of being a Prime member permits you the option to scan a in-store code. Ring your items up as they enter cart and roll out of the store without taking out your wallet. Here are the benefits of shopping at Amazon Fresh: - Easy to find items - Contactless payment and interaction - Budget friendly (as it shows your total purchase) - Environmental friendly (no paper receipt or plastic bags). They provide paper bags inside the cart, but you can also use your recyclable bags. - Fresh produce, meats and bakery selection - Store associates to answer questions and guide you through your digital shopping if it's your first time If you have never shopped at Whole Foods, you will be sticker shock by the price. It wasn't a surprise to me as they are still partnering with Whole Foods. I feel that some items at Whole Foods are reasonable and you can still use for digital coupons. In summary, imagine if Whole Foods and Safeway had a baby! It would be called Amazon Fresh. Will this be by main grocery store? No! Will I visit from time to time and pick up small items? Yes! Kudos to Amazon for pivoting us forward. read more

Amazon Fresh - Digital cart - Grocery Near Me - Franconia, Virginia

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Not sure what's with all the negative reviews, but I had a good experience here! Upon walking in, you have the option of either a regular shopping cart, or an Amazon dash cart (pictured). With the dash cart all you need is to scan the QR code with the Amazon app and you're ready to go. The employee came over to help me and was very helpful. With the dash cart, there are built in sensors so all you need to do is drop your items in the cart and it will detect the item and add them to the bill. Pretty neat! Need to enter PLUs for produce. The produce all seemed fresh and reasonable priced, was comparable to Safeway/HT prices. The fresh kitchen offered a wide selection of grab and go (sushi, wraps, pizza, salad bar). As far as grocery item selection, it didn't seem much different than your regular grocery store - there mY have been a few item which looked like whole foods or Trader Joe's type, but this didn't bother me. Overall I thought this was a great store. Unfortunately it's a bit out of the way for me so I'm not sure how often I'll go back but it was a cool experience! read more

Amazon Fresh - Grocery Near Me - Franconia, Virginia

Amazon Fresh is a blending of traditional grocery stores, think Wegmans, Safeway, Giant, Harris Teeter meets Whole Foods. There is a combination of local, organic and mainstream products available, prices are all over the map, some are higher than other places; but lots are lower than what you can find on sale at traditional groceries. The produce section was the weakest of all the sections in my opinion, fresh meat and seafood was well stocked and competitively priced, hot an prepared foods were available; but I really did not look at them. The really interesting and fun aspect of shopping at Amazon Fresh was the Dash Cart. If you have the Amazon App and a credit / debit card attached using the Dash Cart is the quickest way to shop and check out. Each cart has 4 shopping bags inside and as you place items in the cart, it is automatically scanned and the price is added to your running total. If you remove an item, it is automatically deducted. For the fruits and veggies i selected you had to enter the PLU Code and number of item prior to placing in the cart. At checkout all you had to do was run the cart through a special lane and your items were totaled charged to your credit or debit card, remove your bags from the cart and leave the store. Even thought it is a 30 minute drive from home I will return just to use the Dash Cart, hoping Amazon will covert some existing Whole Foods to the Amazon Fresh concept. read more

Located in Franconia, the Amazon Fresh store is a great addition to the area that offers a new and extremely efficient way to shop for groceries. Hate check out lines? Well, this is definitely the place for you. You can skip the line if you have an Amazon account. The employees will guide you through how to use this feature but in sum, you get a cart that has a sensor/camera that reads every item you place in the cart. It accounts for all the items you've chosen, and gives you a total for your bill. If you've done everything correctly, then your card on your Amazon account gets charged, and you can take your shopping bags right when you've finished. Pretty neat! You also have the option of shopping with regular carts and wait at a check out lane, if you prefer. Overall, I thought in terms of the products offered in the grocery aisles, it was a bit lackluster and very basic. I felt like they have a few items here and there from a Whole Foods, but a very limited selection. The highlight of the store is definitely the fresh food and cafeteria-like section. I love that Amazon has made it so convenient for consumers to grab a meal to-go that feels healthy and fresh. In the meat section, you can find pre-seasoned steaks and burgers. In the hot food/ ready to go section, you can find everything from big slices of pizza, chicken wings, to chicken tikka masala, and etc. From the cold foods, I've tried the fresh mozzarella pasta salad and the curry chicken salad, which were surprisingly very flavorful. They also have sushi and so much more. I am now a huge fan of the food served here and the prices too! Will definitely be back! read more

Very clean and organized! Line to get in from outside tho about 10 minute wait if you want a FANCY cart read more

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TLDR : I suggest that you might want to try at least once and experience the "FRESH" in Franconia :) Pizza is less then $2 for gigantic slice and donut is good too! I went on Wed's afternoon, I didn't go on the weekend because I figured it'd be packed. Nice experience with dash cart & the most exciting part is the Fresh Kitchen. There are couple dash carts that are ready to roll and that staff has prepared 2 shopping bag inside. All you need is to follow the instruction on the screen ( scan the QR code ) and start grab anything you want to buy! I tried to grab one pack 6 pcs paper towel but I hesitate to continue to put it to my cart since it could cause a little bit probs with the cam. Anyway, this is not about me this is about the store, I'm sorry, I was too excited lol The Isle, was nice, clean and organized. The vibe that you get is just different because this is not a huge store like Whole Food but if you ever stepped into Walmart Neighborhood, that's pretty much the size of the store. The selections is pretty nice, I saw mixed of 365 ( wholefoods brand) and amazon brand for some items. There is your girl ALEXA "who" is ready to help you and you can ask, "what's item on sale" or you can ask which isle is the ketchup, etc :) The produce is super fresh, I mean, I don't know if because they're new and the weekend was packed but I have pictures of the produce. As far as my experience today, I didn't see any bad produce, mushy produce or sad looking produce, lol! Now, the best part, The FRESH KITCHEN, woohooo!! Pizza is $1.79 per big slice, they also have sushi and poke and sandwiches and a lot of food selections. I bought chicken rotisserie as well, I only tried a bite not sure which one is better Wegmns, Costc*, or Fresh but it's pretty good. Pizza is good compare to Costc* and the sour cream donut also good. I wrote the review after I tried the food I bought lol And.. of course Amazon pick up and return is in there too along with their KINDLE GARTEN spot. Last but not least, the staff. This store has full staff and they were friendly and attentive. They look happy to work in there and I didn't see a person who has attitude just like Wallie world ( I'm sorry, I supposed not comparing these two but I'm just saying! :P ) Overall, it was nice experience and I would like to check it again few weeks from now just to see if there's any changes esp about the nice experience with the staff and shopping experience. Psst! buy the pizza! I mean for $1.79 please don't complain Have a nice day Yelper! read more

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The store is full of staffs but they are not there to actively seeking customers to help; instead they are just chilling and talking to each others. You can tell they are not discussing work related stuff. Agreed with others that none of the staff greet the customers. Some even purposely look away. The Customer Experience part really sucks. Employees act like they work at Ritz Carlton and look down on grocery customers. I get that they are very proud of working for Amazon but keeping their heads up when customers pass by is just too much. They seem to have zero/ negative customer obsession, which is the worst in VA/on earth. Also, what the x is "employee entrance", which is at the center location of the store, while customers need to go thru a much smaller entrance on the side. I don't feel comfortable walking in again, unless I'm forced to be there to return stuff bought from Amazon. read more

Service was horrible. The man at the front of the store yelled at me to "back up!" with the scanner cart. And then after another rude associate tried to get a box of kiwi to scan, he screamed at me and followed me out of the store because I took the scanner cart outside. I will pay more to go somewhere else. read more

Love that I can drop off all my returns so quickly. Wish it was on in every state. Food court is a hit or miss, the pizza is always good.

I've got to say, I was underwhelmed. Perhaps it was the hype before opening or the face that there is a Wegman's nearby, but Amazon Fresh just didn't do it for me. The positives: The store was very clean both times I went, and they employees all seemed to be very helpful. There are smart carts, but they are popular. You have to wait until one is available before shopping. There is a no contact pay option at checkout with your Amazon Prime app. The negatives: While nice, the check out employees seemed a tad novice both times I went. The first time I went the employee spent FOREVER looking up the produce codes for checkout and the wait was significant. On my second experience I noticed after I got home that a BOGO item just wasn't scanned. (That's not good for managing stock on the shelves.) The aisles are significantly more narrow than a traditional grocery store, so it was tight navigating at times. read more

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This location is always cleaned & nicely stocked. Though, it's not a huge grocery store but some of the items have been hand selected. read more

Amazon Fresh - Grocery Near Me - Franconia, Virginia

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A lot of choices for food here. The quality of meat is comparable to other grocery stores. Though, I did find produce quality lacking for some items. I'm able to do all of my groceries and keep track of how much I'm spending with the automatic scanner in the shopping cart. I was a little frustrated with how the shopping cart scanner gave me multiple false warnings for placing other items in the cart when it was actually an item I scanned. Pricing is fair with some items being more or less expensive than other grocery stores I shop at. The staff members are friendly and quick to help. I also found the store to be spacious and clean. read more

I love me some good Popeyes every time I come to location I get fresh chicken and amazing fried one manger Latorya Thompson she always go out her way to do her job as a manager read more

First visit won't be my last, sure some products are higher price points than area grocery stores, others significantly lower. Employees were cheerful and helpful (but not TOO helpful, you know what I mean), selection was diverse. New stores are always beautiful, checkout was painless. read more

Amazon Fresh - Grocery Near Me - Franconia, Virginia

I would only come here if I wanted to waste money and still feel like I left empty handed. The space is cold, unfriendly, and lifeless.

Contrary to the name, their produce isn't the freshest. They also are a bit pricey. However, they do sell the elusive Vienetta and this yummy churros ice cream treat. It was convenient being able to pay through my Amazon account too. If you want to impulse buy, there's a wall of mostly popular kitchen related Amazon products. I probably won't be back -- since it's really far and not very affordable -- UNLESS i get the vienetta again lol. read more

I agree with others in that the shelves are almost always bare and the prices are certainly nothing to write home about! What gives - we are not in 2020 any longer - stock your shelves!! The only two reasons I really go here is 1. to make Amazon returns which are SO easy here (and you sometimes get that coupon), 2. the pizza! Let me rant now about the pizza - WTH have you done to your pizza????? I was addicted to it, nice thin crust, cheese had a good flavor, toppings = good but could have been diversified and evenly spread. But WTH have you done??? I went three/four days ago and purchased two supreme which is my norm (I don't eat dinner, usually just a slice late night (I know, I know but with all my exercising, my cholesterol is fine)). When I got home and opened the box I was truly surprised. The pizza was smaller - didn't even fill the box, you could tell there was hardly any sauce and little cheese. And THICK CRUST! WTH??? I heated up a slice that evening and it was like eating cardboard - NO FLAVOR! I thought it was fluke, perhaps the guys making it were new and didn't give a s*** so I went back two days later and ordered three supreme pizzas thinking I'll get my yummy pizza. WRONG! When they took them from the over my eyes were saying YES, that looks right. But noooooo, when I got home, here again I had a smaller, thick crust pizza lacking sauce & cheese. So I added some feta and black olives, Italian seasoning, some sauce, and more pizza cheese. Settled in last night and said let me see............NO FLAVOR, NO CHEESE, NO SAUCE even with what I added - WTH!!! BLECH! Unless you go back to your original recipe and stop cheating the customers, that is my last visit and last purchase from your store. SMH!!! I was purchasing at least four pizza's a month for my family, thanks for screwing with us. read more

The idea is cool but it's def not easier than the traditional way. Many of the items wouldn't scan in the smart cart or the cart would scan it more than once, such a pain. Then trying to leave amazon fresh was the biggest pain in the ass. You have to leave through this special lane which is not clearly marked out. Then because there were issues w our cart the guy had to fix it for 10 minutes. Then we had to move our things from the smart cart to a regular cart. What a waste of time. And the products are not even as good as whole foods, that's why we went there to begin with. Never going back. Period. read more

I spent 85.00 on 3 soggy steak and cheese combos, some Hennessy wings that Was gigantic and half done, I also purchased the shrimp and crab egg rolls had no taste.This place is over rated over priced. I could've made this at home. read more

It was amazing up to 4 months ago. It started deteriorating as they were hiring more people just to fill in the need. They have gone downhill rapidly. Bags are overpacked, they are using different material for refrigerated items so they thaw and freezer items thaw out completely. They don't follow directions written in the order. I am totally disappointed with this service and I'm only using them for last minute things that I don't have time to go to the store and buy. I would definitely not recommend them anymore. read more

I was honestly surprised Amazon Fresh (currently) has 5 stars! I had to read some of the things people complained about. I've been here twice now and I haven't had any of those negative experiences other people have mentioned. There's always smart carts at the front, never a wait. The employees I've interacted with haven't been rude. They've always been very helpful actually. The things I come in looking for are in stock and cheaper than you would get down the street at Giant or Safeway. This latest visit I explored the prepared foods section. They have a nice variety of pre-packed, good for lunch or dinner type items. They also had a pretty good looking sushi counter. I noticed they started sending coupons in the mail and I hope that continues too. The location is convenient for me too so I have no problems with coming back. read more