I'm posting this just as a forewarning that this business no longer works on audio equipment…read more Despite being listed as a Yamaha Authorized Service Center. We had lightning hit our property which took out a bunch of electronics including our Yamaha RX-V 683 receiver. Web search indicated these guys as a service center and the reviews were positive. So I loaded up and headed that way as I had another errand in the same neighborhood. Lugged the unit in, set it on the counter where the man (owner) said "What you got there?". "My dead Yamaha AV receiver.". "We don't work on audio anymore.". Hmm. Geez. Most of their reviews are for audio stuff. He said they really only work on TVs now. Posted as a PSA. Call before you haul. And they need to get their listing on Yamaha's Service Centers page removed.

These folks are fair and honest. If your tv can be repaired, they can do it at a reasonable price…read more All the costs and risks are explained up front. If it can't be repaired, or it's simply not worth it, they will let you know. I had Josh (I think that was his name) replace the lcd array on my 72 inch Sony TV. It cost me $500. Replacement of that TV would have been over $2000. As an added bonus, he reinstalled my sound bar and subwoofer in the way that it should have been installed from the beginning and the sound is 100 times better. I cannot recommend this business in any stronger terms. Check with them before you throw away a TV that can be saved.

Again had great assistance from a new person (to me, my previous guy was great too) in the Geek…read moreSquad. His name is Eric. He was amazing explaining the whys and whats of my questions. Highly recommend.

itle: Unprofessional, Deceitful, and Mocking Customer Service - Losing a 15-Year Loyal Customer…read more​I have been a loyal Best Buy customer for over 15 years, and I have always loved shopping here. However, after the toxic, unprofessional customer service I experienced two days ago regarding my delivery, I am ready to completely cancel my membership and take my business elsewhere. ​I called to request assistance with an upcoming delivery, and instead of help, I was subjected to a coordinated game of customer harassment. The initial representative was incredibly aggressive, refusing a simple callback and forcing me to wait on hold. When a man finally picked up claiming to be from "delivery," it became obvious he and the first agent were wrking together to waste my time. I was repeatedly put on hold for 5-minute increments for no reason. While waiting on the line, I actually caught them laughing together at my expense. It was deeply disrespectful and humiliating. ​To make matters worse, they flat-out lied to me. They claimed Best Buy only offers a 12-hour delivery window (7 AM to 7 PM), which is false. They then mocked me with a ridiculous "solution," claiming they would deliver my item on Monday but wouldn't haul away the old one or install the new one until Tuesday. Sure enough, my Best Buy app updated to show a standard 3 PM to 7 PM window for today, proving everything they told me was a fabricated lie just to mess with me. ​It is heartbreaking that 15 years of loyalty means nothing to this team. They played games with my time, lied about company policy, and literally laughed at a customer on the phone. A corporate supervisor needs to investigate who was on the phones immediately. Until this is resolved, I am taking a complete break from shopping at Best Buy.

My Xbox's HDMI port had been torn off and damaged and he was able to get it fixed and replaced in…read moreless than an hour for a fair price and included an 8K HDMI cable since my own was already damaged. The box works as good as new again - I will definitely be coming back if I have another damaged console or accessories in the future.

I want to write this review to say this is the way service should be. The owner Mr. Charles is a…read moreprofessional, knowledgeable and a man of his word. When my son's PS5 stopped working I searched around as Sony support/help is useless and I found Gadget Guy Texas. After reading how repairs are handled I felt comfortable to take it in. There was a manufacturers defect and the device could not be fixed but Mr. Charles did not charge me for the 3+ days he worked on it. He is very friendly and nice and a reminder use the receipt he sends you via text to discuss/contact him. If I have an issue with my son's Game Consoles in the future I will definitely take it to Mr. Charles/Gadget Guy Texas.

Ray, is a highly professional Engineer who has a strong focus on customer satisfaction. I recommend…read moreBright Electronics for all your repairs. Ray even went out of his way to extend his professional support. His pricing is most reasonable. My star rating 10/10.

Great experience here today!…read more My Television went out and thankfully I purchased an extended warranty on it because it is 3 months over past the manufacturer's warranty. When I called to file a claim they gave me three options and this was one of my options and I literally chose them because the owner seemed knowledgeable and nice when I visited with him on the phone before coming in. We set up a drop off for me (they come to you if you prefer, I just preferred to drop mine off. When I arrived, the owner Ray was just as nice in person as he was on the phone. I felt confident in his ability to determine what is wrong with my television. Ray helped me unload the unit out of my truck and get it into his store and then he made out a tag for it and gave me the matching tag and I was on my way. He told me I should hear from him as early as Monday as to what is wrong with it and what he estimates, recommends or even IF he recommends we fix it...we will see!

Waste of time, they literally only buy cell phones. Online…read morethey say they take so much, but once you arrive they say they only take the newest model of items, if you are selling. Basically felt guilted into donating my stuff. Also the guys behind the counter are not professional, and made me uncomfortable. NO THANKS

ATTEMPTED to sell some items that I had a ps4 and a iPhone however the advertised times on their…read morephone voicemail is completely wrong they close at 3 not 6:30 as the voicemail says to make matters worse I drove all the way from Addison only to find out the store is closed on Friday's which the voicemail doesn't say it actually says their open just a waste of time

Strange experience. Ordered a console for pickup & could never pick it up. I ordered it at night,…read moreso I had to wait until the next day to pick it up. When I showed up during their business hours, it was locked up. The note said left at 4pm and be back at 5pm, but I showed up before 4pm. It looked like the note has been there a while & the store has been closed for a while. Called about 4-5 a day at different times hoping to reach someone for the next 3 days. No one picked up the phone. Closed again the next day. The customer service just said to wait 3 business days for automatic cancellation because there is nothing they could do about store pick up orders. After 3 days, still didn't get a refund. Finally got it refunded in 5 days after I had a family member check the store for me. They were finally open. At that point, I didn't even want the console anymore. Bought it somewhere else.

Amazing customer service and amazing employees. Both employees a young female and a young male both…read moreanswered any questions I had and made me feel welcomed. Promptly got the games I requested and even made sure the boxes I received had game covers. Amazing. Please give these two here a raise. After having that bad experience with another GameStop today here in Dallas these two did awesome work to fix any distrust I started to have with GameStop. Price was fantastic.

This company makes and sells high quality In-ceiling, in-wall, cabinet speakers at amazing low…read moreprices. They also make really cool whole-house stereo distribution systems that use keypads in each room to select music choice and volume. Again, super quality at great prices. They have a showroom at their Plano, Texas offices. Service and support are better than anyplace. Friendly, helpful & they really know what they are doing. 30 day Return policy on everything they sell. You can order by phone at 1-866-483-2834 Ext 206 or online at their website at www.htd.com These guys are great.

Working with HTD was great. Very helpful guys at the Plano store. Never tried to oversell and the…read moresystem that I bought has worked flawlessly for the past 3 years. I'll continue to recommend HTD to everyone looking for a whole home audio system

I've used this electronic repair shop for several years! They don't make quality electronics any…read morelonger. They keep my old stuff running like new that's the only option. They have repaired fog machines, TVs amongst other items for me. Excellent customer service. Outstanding turn around. They call before making the repairs with the price so your not taken back with a big bill. I'll always come back

Not the most ideal place for repairs. They are very apathetic. Also charge way too much for parts…read more The same part online is costing a quarter of what they are charging you. After declining service they tried to offer a lower price on "labor" but it's no where near it should be for a small repair on a $30 part online. I highly recommend taking your business elsewhere. They did help with unloading and holding doors atleast.

A+ Best in the business. Top notch customer service. 10/10…read more Brought in two technic 1200 for repairs. They're like Brand new yo

Jay is a great guy, and a professional. He was a very reasonable price wise and a quick…read moreturnaround. My daughter has a vintage Pioneer turntable needing repair. I have a technical background and would not attempt to repair this delicate piece and cornerstone of audio equipment. Glad I found him! Highly recommend Revolution Audio for any repairs. Thank you, Jay!

Came at 3:15 and store was closed and empty. I'm Guessing…read morethis location isn't opened yet? Just 2 employees moving blue boxes around pretending they don't see me at the door ‍

super nice people at this location, unloaded my used computer equipment and carried it away and…read moreasked for more! They take donations of other items as well. Convenient drive through! Love it -