It was a surprise from one of my daughters, I been very skeptical because I don't like the look of the lashes the way they wear them but that just my opinion. But to each their own. And I know it's just my opinion. So people are opinionated, so they don't like the way I think but I say GOD made us to be where we have freedom of choice. Well back to eye lashes, I always wanted them after I considered loosing my original lashes are from mine's thinning out. Again because of the new look, I think that's a better way of saying it, because of the recent new look , I didn't want to look fake. I like that expression better. My daughter had me to get natural or simply put not longe at all. At first I thought it was to much but as I look in the mirror it was perfectly done and the young lady did a great job. I got schooled on how to take care of them. They first tried to sale me a brush and some cream, but I wasn't prepared to spend anymore money, so I didn't get them . So they gave me some sample to use and since I came home with them they have worked perfectly. I've gotten quite a few compliments and from some professionals as well asking if they were my own lashes. So ladies it up to you if you decide to get them done.no matter how thick or long you get them. But I still prefer natural. read more

My wife had an appointment at Amazing Lash Studio in Upland and was very happy with the service. The technician was knowledgeable, helpful, and did a great job. Unfortunately, the front desk experience was disappointing. The person who greeted us was unhelpful and came across as rude and unwelcoming. First impressions matter, especially in this type of business. While the service itself was great, the front-of-house experience makes it unlikely that we'll return. read more

So I really want to give them 5 starts because everyone here was so very nice, but I can't just for the simple reason that they told me they had Y lashes (placed me on hold to confirm this on the phone with me) and it turns out they didn't have them. And I was told this pretty much as soon as I checked in once I made the 35min drive from their other sister location. They did rectify the situation by discounting the service for their mistake, but the experience just still left me feeling a bit disappointed. Initially I wasn't a huge fan of my lashes just because I felt like there were some spots that didn't look very filled in. But it took about 24hrs for it to grow on me. She did somewhat give me the look I asked for--not too much and something that accentuated my face without being overtly appearing as false lashes. And I know the reason why it didn't look the same was because they had to substitute for the look I usually go far due to them not having the correct lashes in stock. Because of this I just know I can't come back because we're supposed to leave our lash appointment feeling our most beautiful or "upgraded" self but I just left feeling a bit let down. read more

I won a free full volume set for free when i entered a contest so i was expecting to not pay anything because they mentioned it was FREE I live in Yucaipa and i drive 40 mins to this specific location because again i won a FREE full set of lash extensions when i pull up the girl says i have to pay $109 for my set and i let her know i was told it was free she just said no , what a waste of time and there communication was not good. read more

It's less than 24 hours since my lash lift and I need to curl my lashes so they look good. I am requesting a refund. The girls working there are super nice so I feel bad leaving this review but my lashes look pathetic lol. I got the natural lash lift (lash perm) and just curling my eyelashes every day with my curler would look better than this. A waste of $100. Maybe fake extensions are their specialty? Not sure what happened here but I am wildly unhappy with the result. read more

Amazing Lash Studio - This is less than 24 hours later. An eyelash curler would do 3x better. - Eyelash Service Near Me - Upland, California

I'm going to agree with many of the other reviews. Staff is nice, don't get me wrong, but quality and type of lashes they use is definitely, low rating. I get them done every two weeks which I feel is a lot, yet there are hardly any lashes left when I'm done and believe you me, I really take care of them. So, not worth all the money of membership plus additional charges every week at the end. Sorry....... read more

5 stars for the service. The woman at the front desk and the stylist who did my lashes were great and made sure I was comfortable and welcome. The low rating is for the quality. Lashes looked great walking out the studio. Today, 3 days later, SO many lashes have fallen out to the point where they look visibly sparse. And a whole empty patch on one eye. Ive had my lashes done before at other locations and my lashes would look this way at about a week and 1/2. It's been 3 days. I ordered this service with class pass, and was charged a stylist fee? It's weird because I'm pretty sure requested "any stylist" to avoid that fee. I'm happy I declined their membership. The per month pricing is WAYY too high for this quality. I'm super bummed that I used all my CP points at this location. I'm also bummed because I got them done hoping they'd still be good for an event I have this weekend. I'm hoping they'll be able to remedy this. read more

I waited 2 weeks to post this to give them time to respond after I left 2 messages and texted, and heard nothing! They are quick to respond when you need an appt however when there is a problem, no response! I developed an infection from unsanitary practice, an ulcer on my eye from the glue to close to my eye. I missed work, had to go to urgent care for antibiotics and $100 out of pocket for medical copay and med costs! Plus I was overcharged for my lashes! I was told there was a $20 up charge for a master stylist, and they charged me $50! There was a deal for 109 and they charged me 180 plus $50 up charge! I was suppose to have a full set and she skipped several lashes. I had to ASK to have her finish. She was rushing , and came to work sick! BAD EXPERIENCE AND HORRIBLE CUSTOMER SERVICE! read more

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I wish I can leave a 0 star rating. Absolutely unprofessional and my lashes fell off so fast! And the girl with the glasses, idk her name was so rude to me. I won't be coming back ever again. read more

Do not come here. I signed up a few years ago and both times I had an allergic reaction. The second time was bad enough I had to go to the urgent care. I was not happy with the service because one of the times the lash tech kept texting during my time there and all I could think about was her touching her phone then my lashes. I did complain and I called them and told them I would not be returning but they still charged my account since I could not make it in to sign their cancellation in person. I called after that and they told me they would refund me. I recently realized they had not refunded me. I recently realized this because I just started receiving text messages to come in for services I called this morning and asked them about my $80 credit. Dominique the manager said my credit expired. How can they keep my $80 for a service I did not receive. I asked for a district managers number and she said she does not have a district manager. I asked for the owners information and she said her name is Raquel but she will not accept calls. She said she could provide me an email but those emails just get forwarded back to her. Either way this place really sucked. It is NOT worth your money at all. Switch to lash clusters you can do easily at home and can last up to a week. You can get a whole pack glue included for $7-$15 and that pack lasts about a month. I get more compliments on my lashes now than I ever did. Dominique made it very clear that they do not care if they receive a bad review. read more

Crazily overpriced for the quality of lashes, So many random charges after appointments even with the membership they claim covers your lashes done and filled, random fees like 'master' fee for who knows what, I'm guessing an experienced lasher but wtf lol. Won't answer the phone, and it is very frustrating, definitely go somewhere else. read more

I'm not normally one to write bad reviews, but I was treated so badly that this needs to be voiced. I frequently deal with discrimination as a black woman, but this was next level disrespect. So, I was asked to remove my eye make up before my appointment so I arrived five minutes before my scheduled time and removed the make up. I got a full volume set. Alana was the technician. I was told she was more experienced and that's why she charged more because it would take less time. However it took her over two hours to do a full set. At the end, once I looked at my lashes I noticed a gap and I also noticed lashes going the wrong direction and I asked her to fix them. She told me no and that she had already gone 20 minutes over the time. She said she would not fix them and that it was my fault for taking too long to remove my eye make up. She arranged for another technician to correct and finish the area however I had to wait an additional 30 minutes for that technician to finish with her client to begin my lashes. This was the most disrespectful thing I've ever experienced. Paying for a service that is supposed to be done in a certain period of time and then having to wait additional 30 minutes for someone else to make it acceptable is terrible - all the while being blamed their job not being done. The second technician took 40 minutes to fix my lashes so I basically spent my entire afternoon there. It was a waste of time and they were very disrespectful to me. I'm sure if I was any other race I would not have had this experience. I felt disrespected and discriminated against. I will never return to this studio to have my time wasted, and to be disrespected again. 0/10 do not recommend. read more

Amazing Lash Studio - Eyelash Service Near Me - Upland, California

Do not waste your time or money here. I was charged $300.00 for removal of extensions and a full set. They charge for eyelash extensions and then charge again for the type of eyelashes used and then charge again for the stylist fee... this franchise is a rip off. To make matters worse my skin was burned from the chemical that was used to remove lashes. If you do decide to try them out always ask for a receipt. And the lash extensions lasted 2 days and started falling off. read more

Cameron did my lashes and they came out perfect!! She gave me exactly what I asked for and her application is super lightweight, you won't feel a thing. I'm so glad I went to her and her service was great! I love my lashes so much :D read more

Cameron did such an amazing job! I have drastically less lashes on one side and she made them look so even!! Now I don't have to worry about mascara making it obvious or annoying strip lashes! Also super gentle!! Very relaxing :) I love my lashes thanks to Cameron! read more

Gotta get the lashes! I like the natural ones, short, for everyday wear. Get a master stylist they are the best! read more

Amazing Lash Studio - Eyelash Service Near Me - Upland, California

I'm so happy with these lash tech performance, and I am overly excited that my favorite lash tech for years, Serena, has joined the team! She is so fast and has great quality in her work. This is the place to go for any lash style! read more

I went to this location for the first time yesterday and it was GREAT!!! I had Emily and she was super sweet and professional and made the experience very relaxing. I will definitely be back every 2 weeks :) read more

I recently came back and got my lashes done by Master stylist Natalia. Let me tell you, it was everything I had asked for. Amazing at what she does and the customer service at that location is always amazing. I hope you never leave Natalia. read more

I really wanted to like this place because I had been going to another place whose glue ruined my lashes. The reviews said the lashes are light weight and better for people who want to maintain their natural lashes. Amazing Lash is definitely light weight but too much. I started with the Rancho Cucamonga location before it abruptly closed a month later. I then started going to the Upland location. The first tech was extremely pushy and constantly suggesting paying more for other services I didn't need as well as lecturing me during every appointment. She was a master stylist so I switched to a non-master stylist which I really liked her personality and work. However, her work literally lasts 3 days. By day 3 the corner lashes are gone and there's giant gaps. I'm a member so the least I'm paying each month is $90 for my lashes to look good for 1-2 days. I also usually have to pay an extra $35 per appointment for the "extra" hidden costs and tip. I'm looking at other places now. I can't keep throwing money down the drain. UPDATE: Amazing Lash Studio definitely stands by their word of wanting customers to be satisfied. They called me the very next day to schedule an adjustment appointment where my lashes were fixed for free. I got a full set and they look beautiful! The stylist, Luce, took her time and gave me a lot of good aftercare advice. It's day 3 and they still look great, very minimal fall out. Hoping for the best! So far so good. read more

What an amazing experience I had! lol! I came in to get a full set with Emily. I seriously love my lashes!! Emily was very professional and I felt she listened to my needs and concerns. I'm pretty picky when it comes to my lashes and it was a breath of fresh air to not have to worry that I would have what I wanted. I've tried other lash studios and I can honestly say this has been by far the best experience I've had. Emily is an asset to Amazing Lash and I will tell everyone I know to come see her! read more

Extremely rude and not worth going there. I had an appointment at 3pm. I arrived at 3:07 as I was getting out of my car at 3:08 I get a call asking me to cancel my appointment. I told the female on the phone I was right in front and I was walking in. She told me they won't be able to do my lashes. I explained to her I have twin newborns and that this is the only time I could come. She seemed not concerned about squeezing me in since I was 8 mins late. They would have known I was running late if their phone number didn't belong to someone else. Every time I called the number went straight to a random guy who is tired of people calling his phone for amazing lashes. He told me that's amazing lashes number but every time someone calls the store, it comes straight to his phone. I have never experienced such horrible service without even being present. Parking is horrible since they have all these shops around. Even the doctor's office give 15 mins grace period. I read more

Amazing Lash Studio - Eyelash Service Near Me - Upland, California

At first I was nervous to get my lashes done for the first time. However I had the best experience with my stylist Emily. She did such a great job and I'm absolutely in love with my lashes and I feel so much more confident. Emily is so kind and gentle with everything and leaves you looking amazing. I will definitely continue to book with Emily and her amazing service . read more

Every visit is a great experience, McKenna is extremely talented and does a wonderful job on my lashes every time

Excellent! Definitely recommend! The lash extensions are so beautiful and customizable. Customer service is amazing!

Omg Ya'll, I never thought, I would actually treat myself and get the lashes done; but I did. Not a doubt in my mind, I've been missing out! SHOUT OUT TO MELISSA for hooking me up with these wind makers. She explained everything so thoroughly and honestly. I look FABULOUS. Thank you again, ladies of the lashes, I have more confidence in myself than ever before. #lashbaddie read more

Amazing Lash Studio - Full and GORGEOUS!! - Eyelash Service Near Me - Upland, California

I had a membership and was a regular here for years and was very happy. However, over the past few years, my experiences got worse and worse. They upcharge for everything and don't tell you the extra costs up front, and then use the high costs to try to pressure you into the membership. What really made me stop coming here was the service. The stylists had become more and more unfriendly, and my last few visits even the receptionists were rude. I recently returned after a year away and it was the worst experience I've ever had. The stylist didn't listen to what I wanted (even though I knew exactly from being a previous customer) and the receptionist got really unfriendly as soon as I said I didn't want the membership. I ended up needing to get my lashes redone for the look I wanted and had to pay twice. They bribe customers for good reviews with discounts to mask the price gauging and poor service. read more

If i could give this place zero stars, I would. The front desk receptionists were so sweet and helpful. I've been at this location a few times. (Redlands, Rancho-before they closed) Everytime here, with other stylists and never got what I asked for, my lashes always fell out so quickly and they burned.....However, my stylist this time, Alex did a phenomenal job on my lashes . The conversational service was amazing from her! She listened and she reassured me that she was going to get me right. However,I will say, the franchise is a bit out of touch when it comes to pricing. Especially because of the limited selection of styles you can select from. They shouldn't be charging $200+ a month when they can't keep up with the current lash trends. I don't believe they offer any lengths over 17mm, no decals, colors, spikes for wet sets, etc. on top of that, i'm not paying $200 for some flimsy lashes that hold no retention. Anytime I've asked for a manager or callback, I have received nothing. The girls in the front do offer me a complimentary adjustment service. Which I greatly appreciate their efforts and support! But as a fellow business owner/manager, I will say.. no response from a manager is extremely unprofessional. Her position should be reevaluated immediately. This is the beauty industry. You should be on top of your work duties and that means prioritizing your guests. People are walking out of this business expecting to look beautiful and FEEL beautiful! All in all, if I do decide to visit this location again, Alex will definitely be my stylist. Praise to the girlies in the front for their exceptional service. As far as management, (i believe her name is abbie or angie) which is the most important and the most disappointing, I'd go elsewhere for my services. read more

I came to this establishment through ClassPass, expecting to only give a tip. Instead, I came in and was charged for a master lash technician, and for the style. Paying for a lash technician AND a style is actually ridiculous , it's a bunch of unnecessary charges, and it's pretty much non negotiable. After we finished, the receptionist told me about the membership, and said that she was going to set it up for me today. Keep in mind, the membership is $200 A MONTH. In this economy, nobody wants to pay $200 for some lashes every month. I told her I didn't want to do the membership. I mostly just felt like they only cared about the money, so for that reason I will not be back. read more

Got my first set of lashes. Got a chemical burn caused by the lash tech. It was in both eyes, but one eye was worse than the other. This was not an allergy, because I didn't have an swelling or itching. I did I open my eyes or talk during my appointment either meaning the lash tech put on my tape incorrectly exposing my eye to the chemicals during the process. My eyes were not improving after 48 hours and one eye was twitching so I went to get them removed. After the removal, my eyes got even worse & I had to go to urgent care. Doctor said it was chemical conjunctivitis. read more

Amazing Lash Studio - After removal - Eyelash Service Near Me - Upland, California

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Just for everyone to know, it was good for a short period of time but they were raising their prices even when you were with them for years so I started looking elsewhere and found a place that conveniently is cheaper, but also do a great job. Most importantly my lashes weren't falling off everyday. Good for the people that still go here but I've moved on to something better with no hidden fees, no extra charges if the lashes THEY place fall off within the next 3 days, & where they don't move your appointments around because "your stylist didn't come in" that day. Good luck to everyone still going here. read more

Amazing Lash Studio - Loved my lashes thank you so much Rachelle! - Eyelash Service Near Me - Upland, California

Horrible Horrible Experience at Upland location. I was a regular client for the past year and a half. I also was doing the auto monthly deduction. Traveling over 30 miles bi weekly to see my master stylist. I arrive to my scheduled appointment and was then told my stylist quit. I waited 15 min to be told another stylist could take me. She completes my lashes n says, "sorry i didn't have enough time to make them full". I say OK... go to cashier, pay even though I'm unsatisfied. I was offered no appoligize or discount. I ask to cancel my monthly subscription because I'm NEVER coming back. I sign the form AND guess what? YES!! they still deducted $160 from my account. I call... there's no manager on duty to correct this...but an email was sent to refund me hopefully by Monday. I will NEVER be going back to any of there location nor will I refer anyone. Very POOR business. read more

I had the pleasure of having Melissa as my stylist.... I LOVE IT. She was gentle and sweet as well as making sure I was constantly comfortable. She did such an amazing job doing my lashes, making them look full and stunning! read more

Amazing Lash Studio - I got the Hydrid Volume with more of a cat eye look! - Eyelash Service Near Me - Upland, California

management needs to change. Lashes came out pretty and would've gone back but management leaves a bad taste in your mouth.

I love love love it here. My lash tech Monique is so awesome. I have only ever had lash one time before this and I was not comfortable with them because I was used to wearing strip lashes. I did not want to try lashes again because how much I wanted to rub my eyes. But I though let's try this again I really want to like them. I entered to win free lashes and I got picked. Well after a day or two getting adjusted again I flippin love them. And will never go back to normal lashes again! All the staff is so friendly and welcoming. Taking me on a tour of the place and explaining everything they had to offer. With the after care to monthly plan. read more

Amazing Lash Studio - 6d individuals - Eyelash Service Near Me - Upland, California

This lash studio is so cute. It's smells clean When I first walked in I was greeted at the desk by the receptionist. I love her energy. She then gave me papers to fill out because I was a first time client . I took advantage of their model deal that they had posted on Instagram. I love how they offer water while you wait for your stylist. They have complementary snacks(Perfect if you just came from work) And right up front At the desk they have mints. I was told the procedure can run up to two hours do you your self a favor and pop in a mint It helps Your throat from becoming dry. (Sure Your stylist will also appreciate this LOL) Once I filled out paperwork I got a tour then was asked to wash my eyelashes in the bathroom, with Eyelash foaming cleanser .Then I got to meet my lash stylist. Each room is private which I like You lay on a bed(like at a doctors office except it's way more comfortable)that has a pillow for your legs and a blanket for you to cover up.They do play spa music which is very relaxing, I really enjoyed it. My Lash stylist name was Mariah who is considered a master stylist. Mariah was very knowledgeable on helping me choose the right lashes. I did bring in a couple of photos and showed her what I wanted. She then Placed under eye mask And begin my individual eyelashes. There was a little portable fan which felt good I had no pain Whatsoever during this application. Thank you. They do sell products for your lashes. After my lashes were done they did recommend certain supplies however I declined. I like the fact that they respected My decision And was not pushy on pushing to buy products. There are 2 different memberships for those that get there lashes done Frequently you would benefit from this as it saves you money. One more thing I love the fact that this place has a reward program. It's called Lash bucks For every person you refer you get $10 and so does your friend.(You can say I referred you ;) There is other ways to earn lash bucks take a look at the photos I posted. read more

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I had a wonderful stylist Jessica how got my lashes perfect for my weekend with the girls. I would highly recommend this studio because the do an awesome job. read more

While I loved the girl who did my eyes lashes I was disappointed, I realized when I got home that while my left eye looked great my right not so much. They didn't match my right eye has less eyelashes and a few bald spots. I had to go back and get them redone. This next girl who did them was in shock I had a bald spot. Second time was a charm. read more

Fun, relaxing, clean & professional is how I can rate this place. Always greeted with a smile & ready to answer any questions you may have. Once taken back, it's so relaxing. The soft music overhead, the blanket & leg pillow keep you comfy while your stylist pampers your lashes. Come get your lashes! read more

Amazing Lash Studio - Eyelash Service Near Me - Upland, California

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I have been a member for a year and a half now. All the technicians are great and I always leave looking like I just got a brand new set of lashes! read more