The Daniel K. Inouye International Airport now has a rail station! This station is one of four…read morestations that opened in October 2025 as part of the Skyline Segment 2 extension. The station itself is great! There are 3 elevators so it can meet the large demand of people getting to their flights with luggage. There are no escalators though, so stairs or elevators only. There are three entrances; one at the mezzanine and two at ground level. I highly recommend going to the airport using the mezzanine entrance, left to Terminal 2 (non-Hawaiian Airlines besides to Japan) and right to Terminal 1 (Hawaiian Airlines exclusive). Terminal 2 is a short walk through the Terminal 2 garage and to the bridge to the terminal. Terminal 1 is a convoluted two-step process of walking through the International Garage, going to floor 6 to the overpass to the Inter-Island Garage, crossing the garage onto the Terminal. Pro Tip: If you're going to Waikīkī, buy your Holo Card at the Station and take the W Line, which a 3 minute walk to in front of the lei stands. If you don't want to walk that far, take Skyline one stop East to Ahua Station and meet the W Line in front of the station entrance (free transfers included). I can't wait to use the rail for my next flight!

We booked a ride to the Airport with this company and OMG Ive ridden in cars that were in Nascar…read morebut this guy was out of this world. We sped off to god knows where. He had only two speeds fast and tire screeching stop. It was an older van and an older man driving so we went bouncing around like rubber balls in a square box. Now like the starship enterprise we went into warp factor one, add to that he was on his cell phone arguing with someone while looking like he was about to have a stroke! I kept thinking who had my funeral arrangements. Anyway we did make it in one piece even if we all needed blood pressure medications. If you want a pulse pounding trip to or from the airport these guys fit the bill perfectly.

Recently used their services for drop-off and pick-up to/from airport and the driver (Alex) is…read moreamazing. On-time and prompt and the van was clean and spacious for our party of 7. To make reservations, I was in contact with Gina via email. And she was very prompt in replying back. Despite the delay for over 6 hours due to the plane mechanical issues, Alex tracked our flight and was there ready to pick us up. Would definitely use their services again in the future.

Piggybacking on my review of Aiea Collision Center (check em go check em go! :) I needed a rental…read morecar while my van was in the shop. I definitely procrastinated on renting one because I know it's expensive. My parents and they referred me to Lucky Owl because they heard my niece use them when she comes to town. So I went online and their prices were reasonable and they offer a kamaʻāina discount! I booked online and called them to confirm all the details. They really helped me out in my time of need. All of their employees as super nice, helpful, and friendly! They all seem really happy working for this company and that is a joy to see. Justin was the employee I spoke with and he was super nice. They are located in Mapunapuna near Fisher Hawai'i. Don't blink or you'll miss the turn into their driveway! There are lots of vehicles to rent, so if you're ever in need of a rental--- visit them! Oh AND They also have a Lucky Owl Lock and Key as well as Auto Sales in case you're interested. Mahalo Lucky Owl!

We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

Called Friday for Saturday ride from Waikiki to airport. Snagged the last slot so definitely will…read morereserve a couple days earlier next time. Great communication. Email confirmation, text from driver morning of and again when he arrived at the hotel. We had a shuttle bus all to ourselves. It was clean, no odors, smooth ride, no crazy driving. Would def recommend and will use it next time we're in Oahu again. Cash price is lower, so plan that ahead of time!

5***** We've been using Go808 for several years now and have…read morenot been disappointed. First, e-mails are sent promptly at just about any hour. Information is confirmed along with flight number and all. Confirmation is made 2 days prior. This company will track your flight...it gives you peace of mind that they are watching and tracking your flight so they will adjust for delays (AND early arrivals, for that matter). Today we were picked up in a new Sienna and our driver, Rodney was great! Helped us with all of our luggage (8!!!) to our front lobby. What a great business

Wiki wiki shuttle connects Terminal 1 and 2. Thank God they exist. We were on Terminal 2 and needed…read moreto head to 1 to meet someone. We hoped on to beep, the automated, electric, unmanned shuttle. It's still in pilot program so it too about 5 min to get from our stops. The real MVP tho is the shuttle from the main streets to gate E. At the end of the escalator there was a wiki cart waiting. The driver asked if we needed a ride, we asked her how close gate E was from our destination. Maybe we could walk and get our steps in. She said far so she would give us a ride. Driver was soooo friendly. We were flying off island but I'm sure if you were staying on Oahu she'd give you all the best tips about the island. Highly recommended Wiki Wiki shuttle, save your time and energy, get on.

Took the wiki wiki shuttle to get around the airport. Really helpful if your gate is far from the…read moredrop-off. The driver was friendly and drove at a safe speed around the airport. Highly recommend if you have to hurry or you can just ride for fun

Round trip. Both flights delayed 39-44 minutes…read more Professional staff Cool lighting inside plane with a mist system upon entering. I liked that Needs better speaker system. Couldn't hear announcements seat 21a Pre ordered meals. I will skip next time Dry overcooked French toast. Scrambled eggs nothing else. Sausage. Entire meal was room temp Cheese omelette. Basic. Room temp Plane was clean windows were dirty inside Seats are straight up even when reclined. I had a safe flight.

Have never dealt with a more insensitive and rude person ever. The "manager" at Lihue is simply…read moremean. Never try to fly Hawaiian with a pet. We were moving from Kauai to mainland. No other airline has ever had a problem with our small dogs flying. She said our dog was too big for the carrier...that she was in. Told us it "wasn't her problem" and walked off mid sentence leaving us stranded. We walked over to Delta and booked the flight. They had no problem with the dogs and gave us an upgrade...and were cheaper! Thankful we never have to use Hawaiian again.

Let's fly. Of…read morecourse it's a walk to the gate from the terminal. I don't mind the excerise but for people with mobility issues or people with children it's a little inconvenient. I have seen on later flights the complimentary golf cart but this early in the morning forget it. It's still has the remodeled look after all these years and unlike airports like LAX, the restrooms work and don't smell. Plus outlet are all over the place. Overall five stars. There isn't too many food stands open at 5am, I'm taking to you Dunkin' Donuts but BK and Starbucks is available. Just take out a small loan :p M

Hi my name is Leah Howard. Last Wednesday (09/23/2026) I lost my wallet in the Terminal 1 Arrivals…read morearea of Baggage Claim/ pillars 1-10 right where the Taxi/ Shuttle transportation spots are for pick-up. I had dropped or left my wallet accidentally there, in search of the Uber pick-up spots which were located elsewhere. Needless to say the security in the downstairs arrivals areas weren't so helpful and they kept telling me to talk to and refer to another person inside and outside. Nobody actually assisted me with searching for my lost/ stolen wallet. Finally I talked with a Officer in the area, who took down the description of my lost item and gave me their "lost & found" number. Today (09/29/2026) I come to give a huge shout-out and my biggest gratitude and THANK YOU to the supervisor/ worker with the Hawaiian Airlines: Dani Dolan-Decker. She was persistent, determined, and genuine in ensuring that my wallet was returned to me. She said she noticed it at Gate A15 Terminal 1, somehow someone must've brought it upstairs. Dani called the USO and somehow got a hold of certain military personal based on my CAC and was able to get in contact through our tight-nit community to reach me and have me come to claim my wallet. I am forever blessed that Dani Dolan-Decker came to the rescue and ensured I was reunited with my wallet. ALL my cards were still there, my iD's, my CAC and my $173 were still inside my wallet when she handed it to me at the Airport.

awesome customer service! keala really made me feel like family. she answered every question and…read morereally made moving family back home very easy

From the owner: All our services are designed with one goal in mind: to move your freight with unparalleled speed…read moreand care, keeping you in the loop and at the top of your game. Stevens Global Hawaii has the local island knowledge to expertly handle all your inbound or outbound freight, and inter-island transports. With blocked space between LAX-HNL for next day and two-day air freight, you can rely on Stevens for the expertise and consistent capacity that your business requires. Our superior level of customer care and aloha is always present.

Booked our honeymoon! Greek Isle boat cruise on the Princess....here we come!!!! Our travel agent…read moreis BOMB. She responds very quick to calls/emails. She even sends us info on things to do, places to see, travel tips, tour guides, etc. Our first visit there, everyone in the office is nice and welcoming....all smiles. I definitely recommend working with Royal Adventure Travel.

Amy Cabral is the absolute best. She has been handling everyone of my family's vacations for the…read morepast 6 years. She is patient (we can get crazy with the options we ask for) she is attentive (her service doesn't end when the sale has been made. If she finds your same tickets for less she will rebook the tickets and pass the savings on to you out of the blue. I know people think that travel agencies aren't needed anymore because of the internet but I can't come close to the pricing Amy is able to find using a website on my own. Royal Adventure's pricing for roundtrip tickets to France were half of what my credit card's travel agency wanted to charge.