This is the 2nd time we have used King Airport Shuttle. Drivers communicate by text to provide time…read moreof pickup at your location--I asked for an earlier pickup and they accommodated. On return, they text instructions as to where we should meet the driver after we collect our luggage--very organized and coordinated! Such a pleasure tovm ride with them! Will definitely use them for future trips.

We used King to bring several of us home from the airport. The process was easy, they provided very…read morespecific instructions that were easy to follow. The driver arrived on time and was courteous and helpful. We have hesitated using a shuttle for this purpose but will definitely use them again!!!

My family and I were moving out of state and taking 7 check in luggage, 2 carry-on suitcases, 3…read morebackpacks, a car seat, a stroller, and our cat in his carrier. Instead of getting 2 large Ubers, I decided to look for a private vehicle to better accommodate us. I'm extremely glad that I went with Go808Express!! Reservations were easy and communication is great! I got a text from our driver Jason the morning of with what to expect and he also provided an exact picture of where the pick up would be. When he got here, he already had a car seat hooked up for my 2 year old and was awesome with loading everything! We were all very comfortable in the van! Jason asked what airline we were flying and took us to where we needed to be. The unloading process was very easy and he lined all of our belongings up for easy access to take! It was nice to have this service to help with these things in an already stressful situation. Thank you Jason and the Go808Express team!!

Service for airport pick up and drop off is good and decently priced. Staff are friendly and…read moreknowledgeable of the island and events going on. Cash and credit card are both taken and please don't forget your tip!

Highly recommend this service. Price is absolutely fair. Drivers are reliable and extremely…read morefriendly. We booked a round trip from Kaneohe to HNL and both drives were excellent. The drivers were incredibly friendly and were on-time. The communication was excellent. Honestly, it was a little odd that we didn't get a confirmation email. However, the drivers were on-time and knew exactly where to go for both trips. There were no questions, no mishaps, no complications. It's nice to have a reliable shuttle service to book end your trip!

Great communication from start to end, both via email and phone conversation. I forgot that I gave…read moremy husband's phone number instead of mine so was frantic when we got to pickup but didn't get text from driver so I called and was reassured of which driver and van was coming. We had Chris both for drop off and pick up, very careful driver and so personable and informative regarding our destination trip and tips for travel. Comfortable ride to and from! Clean van as well! Thank you Chris! Was a little worried about using a shuttle service but Aloha Airport Shuttle is a great service for locals. Stay blessed and continue the excellent service!

These folks are top drawer! Started using them from a recommendation long time ago. Some…read morebusinesses care about customer service; 808 has been honest and competent at all times, even if traffic can make you nuts. Da' bes!

I have used 808 AE from time to time within the past 5 years, and it has always been a wonderful…read moreexperience. The drivers are all very kind, friendly and professional. The vehicles are well maintained and I don't feel uncomfortable in any way. The cost is very reasonable and I don't feel like I overpaid. The driver asked my advice on the easiest route to my destination and didn't drive around unnecessarily. A+ business.

Wow, truly a breath of fresh air in the car rental business. Hands down one of the best I've…read moreexperienced. I have traveled a lot for work/pleasure and know how to navigate rental car agencies pretty well. Every once in a while they get one over me, especially recent with the electric vehicle push. I also almost always avoid off airport rentals as a rule. Given the price and the glowing reviews I thought I would give Lucky Owl a shot. I'm very glad I did. The pickup process was super easy, just walked across the street from the southwest baggage claim where the pickup spot #4 was designated. Made the call and they were there rather quick. At the counter there was no sales push or tactics, they just verified my ID and CC then handed me the keys. Their rules were clearly laid out next to the window. They took photos of the cars condition and encouraged me to do the same. I also received the exact car stated on my reservation. No issues with the car for the 2 weeks we were there. Someone mentioned you blend in with their cars as a local, I don't know how but it did feel that way, hahaha. I especially liked the rubber floor mats which made cleaning easy. My one recommendation would be a trunk/hatch rubber mat. I know they are much harder to come by, but it would help with sandy beach gear. Speaking of, they even offer to rent beach gear! My airbnb came with some, but its great to know for next time. Drop off was just as easy as pickup. Their rental terms mention excess sand has a fee and there is a Texaco close to their location with vacuums. I wasn't sure if we had reached the "excess" level but why not treat the car with respect and clean up after yourself since Lucky Owl treated us well. When I got back they took a couple photos of the condition just like the pickup and had the shuttle ready to take me to the airport. No question I will be renting from here again next time in Oahu! They also have some friendly cats to greet you.

We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

Very pleased with the service. Van was clean, driver was friendly and we were greeted with fresh…read moreleis. They do not hold a sign at baggage claim for pick up but easy to find once I have them a call. At pick up we were running late and the driver waited for us. I would book again!

A nice taxi way to be stranded on highly recommend if you need to be evacuated this is the place to…read morebe

Fantastic service and response. My husband and I have been using this service for years to travel…read moreto and from the airport from Mlilani. Ron and Cecilia are super dependable and communicative. Thank you

2/28 & 3/14/26 - I have been using this shuttle service back when Toyota vans and the Prius were…read morebeing used and the driver back then told me about the thousands of miles racked up and how dependable the vehicles were. Today, drivers use their own vehicles but the service is still dependable. Cecelia and Ron are quick to respond and communicate. I can call or text and get a response right away from one of them or the driver. Ty was the driver this time for both days and communication excellent. My "go to" every time I need a shuttle. Mahalo to a great team!

We used Roberts Hawaii to go to the Polynesian Cultural Center and to Hanauma Bay. The drivers were…read morenice and polite. The buses were clean and well maintained. I called them for a time change and it was easy enough. No complaints.

After an amazing vacation, our airport transportation experience was a complete nightmare…read more When you call to confirm your airport pickup, dispatch instructs guests to wait outside the Beach Walk entrance. However, the drivers actually pull into the hotel to pick up passengers. My girlfriends and I had two different pickup times, and on both occasions we nearly missed our rides because we were given incorrect instructions by dispatch. To make matters worse, Courtney, the manager, was rude, dismissive, and extremely unprofessional when we tried to resolve the issue. Ironically, both drivers apologized and told us that dispatch frequently gives guests the wrong pickup instructions. The only bright spot was our driver, Scott. He was friendly, professional, and outstanding. He deserves recognition for providing excellent customer service despite the confusion created by dispatch. Management needs to address this communication breakdown immediately so future travelers don't have the same frustrating experience.

I hired "Lucky Owl Aloha Shuttle" to pick up my boss from the airport to transport her to her…read morehotel and back for a business trip. She said the driver was wonderful. He was in constant contact about where to meet at the airport via text and gave her a tour of Oahu on the way to her hotel. She was so thrilled with her experience she referred "Lucky Owl Aloha Shuttle" to her boss our Chief Medical Officer and asked me to send their information to our Chief Operations Officer so she can utilize their services the next time she is in Oahu. Highly recommended. You will have a great experience.

Ive used their rental service for years! Same great rates and honest approach...super excited to…read morehave them doing shuttles now too, as I dont always need a car but just a drop off somewhere!

Hana taxi is the way to go from Airport to Waikiki. Very affordable and super friendly drivers…read more Half the cost of Uber or any transportation. Driver Daniel and Mr Kim are the best. AAAAA++++++ price and customer service. Thank you for your hospitality.

Very professional and reliable service and pricing is better than uber. Can book airport service…read moreonline. Thank you Lee!