WORST MEDICAL TRANSPORTATION ON THE ISLAND!!! They will not…read moreonly CANCEL your scheduled medical appointment but they will not call you to inform what they did,steal your insurance money,have you wait 2-3 hours for a ride home from dialysis and doctors appointments. The owner Marilyn cares more about money then her paying customers who are all Kaiser & HMSA patients. If you don't want to suffer or your loved ones then I suggest a DIFFERENT COMPANY NOT THIS ONE!!!!! TERRIBLE,HORRIBLE,NO CUSTOMER SERVICE SKILLS AND WILL TALK BAD ABOUT YOU!!!! Paper trails and former patients and employees will let you know everything!!!.

Worst service! Totally unprofessional. Totally dangerous. Unbelievable that Kaiser still uses this…read morecompany at all. They were super late delivering my family member. When I called to find out when I could expect them and to let them know that they had forgotten her brace at Kaiser and she wasn't supposed to be moved without it, the woman (owner) on the phone yelled and hung up on me. An hour and a half after the scheduled arrival time two guys arrived and unloaded my family member on the gurney and left her in the rain while they tried to tell me they didn't want to carry her on the gurney cause it was heavy so they would just carry her on a sheet! I explained that was out of the question as this person was very fragile and not supposed to even lift her head without her brace. These guys had driven away from Kaiser before the nurse could put her brace on and they wanted to move her on a sheet! One guy wound up carrying the front of the gurney and I had to help the other guy with the back of it. The guy in the back was so out of shape he had to stop and catch his breath on every step even though I did most of the lifting. The driver was the owner's son who told me to call her if had any complaints. Highly recommend NEVER using this company if you care about the person being transported!

Best rates in town(unbeatable) excellent service with customer care, driver mike & Ryan was super…read morenice. When Ryan drop my husband off at koolau dialysis center, Ryan make sure my husband on nurse's hand & nice enough to call me let me know. I would definitely use this company again & highly recommend this company. Koko is owner of the company she seem very nice over the phone

This is the 2nd time we have used King Airport Shuttle. Drivers communicate by text to provide time…read moreof pickup at your location--I asked for an earlier pickup and they accommodated. On return, they text instructions as to where we should meet the driver after we collect our luggage--very organized and coordinated! Such a pleasure tovm ride with them! Will definitely use them for future trips.

Recently used their services for drop-off and pick-up to/from airport and the driver (Alex) is…read moreamazing. On-time and prompt and the van was clean and spacious for our party of 7. To make reservations, I was in contact with Gina via email. And she was very prompt in replying back. Despite the delay for over 6 hours due to the plane mechanical issues, Alex tracked our flight and was there ready to pick us up. Would definitely use their services again in the future.

Friendly ,kind, honest, fair, professional and a good man....very good at what he does. He's a…read moregenius...a savior..Greatly appreciated. Thank you for your service. Would recommend

On a busy Sunday night around 9:00 PM near Pearl City, my friend's car (a Mk6 GTI) broke down and…read morewouldn't start. We initially contacted another towing company, and after waiting over two hours, a truck finally arrived only to realize that this towing bed was not able to get the vehicle on the truck without causing damage to the front bumper. We then reached out to five additional towing services, most of which didn't respond. One company did answer, but they had questionable policies: cash-only payment, handwritten receipts, and refusal to enter military bases. When we mentioned the car needed to go to Schofield Barracks, the driver abruptly offloaded the vehicle and left without explanation leaving us stranded again. By this time, it was 4:00 AM. Thankfully, we then came across this business. The driver arrived within 30-40 minutes, transported the vehicle safely to Schofield Barracks without causing any damage, and charged a very fair rate. He was professional, courteous, and understanding exactly what we needed after spending six stressful hours on the side of a busy off-ramp, especially with a 6-week-old baby in tow. We truly wish we had contacted this company first.

Would highly recommend this transportation service. It was easy to book and communicate with the…read morecompany. As well as very punctual for my patient's appointment. I look forward to continuing to ask for their services.

From the owner: Locally owned and operated, RLJ Non-Emergency Medical Transportation provides safe and reliable…read moretransportation services to those who need a little extra care. We speak English, Tagalog, and are dedicated to providing exceptional service to our clients. We answer our phones 7 days a week, and we are here when you need us. Expect nothing but the best from our company, as we treat our clients with kindness, respect, and compassion. We are committed to exceeding expectations and providing a higher level of quality and care. We accept ambulatory, wheelchair, and gurney riders. Available Monday to Saturday, 4am to 10pm, and Sunday, 6am to 4pm, we can get you to and from various appointments, grocery shopping, medication pick up, errands, senior activities, and much more. Additionally, we can bring you home safely from doctors' appointments and after discharge from a hospital. Our drivers are CPR and First Aid Certified, and we are committed to providing safe and reliable transportation services.

I called the day before I needed to book a limo ride for my family. From Cali visiting me on the…read moreisland. The set up via email & texting was quite impressive! All my questions got answered in a timely manner. The instructions were detailed & simple. I was able to add amenities!!!! You guys rock! I highly recommend Kanoa Transportation. The rates are reasonable & the forms were easy to fill. My Sister & nephews are going to get the surprise of a lifetime. I am on quarantine for 5 more days so I'm sure they will be pleased with the Limo picking them up. CHEE-HU!!!!!

Beyond glad that I found Kanoa Transportation! Communication and booking was quick and easy with…read moreBrenten. My husband and I booked a multi-pick up and drop-off service for one day and everything went so smoothly. Our chauffeur Tran was punctual, friendly, attentive, and he made sure we always had a cold bottle of water when we returned to the car- impressive! We felt very comfortable and taken care of. I would totally use Kanoa Transportation again in the future! Mahalo

Great service and value. Easy to call and schedule a…read moresame-day ride. Staff were professional and friendly.

Unfortunately they don't deal with health insurances. For two mile ride he charged altogether…read more$107. Plus the driver needs to put up more of a friendlier or cheerful face. He looks like he hates his job, to me. I spoke to him in my language (Tagalog) but he didn't seem to care about it. He spoke back to me but not much in conversing. This is what turns customers away. You don't feel welcomed at all. It's just a job. I I've met much better drivers on the island who transfers handicapped patients with cheerful attitudes. It makes the ride more enjoyable. I would've given a 5 stars, but, I just didn't feel that good vibe. For that I had to give it only 2.5stars. It could've gone better but it didn't.

We have used Go808Express for several years. Always dependable and outstanding service. We…read morerecently used their service for husband's eye surgery, requiring pick-up times to be very flexible . It was no problem for Olivia, the scheduler, even when my husband's surgery was over faster than planned and I had to request an earlier pick-up time by 2 hours. No problem. Before our driver, Rodney, arrived, he notified us of who he was, the type of car he was driving and license plate. Outstanding service. The driver who picked us up from home, didn't get his name, but he was also fantastic.

I have been using Go808Express services for 4 years thanks for Yelper Robert C's recommendation…read more Other than airport pick up services, they also offer private tours. Service is quick and price is right I usually make reservation ahead of time by filling out its online form. The company sends me confirmation email and gives directions to locate the driver after arrival in the email. I then make payment online and prepare cash tip for driver. The driver monitors my plane arrival time and sends text message promptly. Instead of fighting through taxi/Uber crowds, I get direction to locate the driver at a private parking lot across the arrival hall. The driver is always polite and pleasant. He keeps his car clean. The ride is always smooth which makes the beginning of our Oahu vacation super expressly simple. Highly recommended if you need a private shuttle service.