They used an electric wheelchair to bring me up my steep…read moreDriveway and up 15 stairs in my home. And 1 month later had to take me down for Dr appt. They were very nice and made sure I was safe. They were kind and did a good service. Had to give a 4 because they were quite delayed first time to pick me up at the rehab center.

Twice the price and zero customer service on communication! I've tried to contact them through…read moretext, email, through their website, simply asking for an itemized receipt so I could claim their outrageously priced transport service to my health spending account. They never answered ANY of the ways I've tried to communicate with them. We will refuse their services from now on. I would give zero stars if I could.

Best rates in town(unbeatable) excellent service with customer care, driver mike & Ryan was super…read morenice. When Ryan drop my husband off at koolau dialysis center, Ryan make sure my husband on nurse's hand & nice enough to call me let me know. I would definitely use this company again & highly recommend this company. Koko is owner of the company she seem very nice over the phone

We booked a ride to the Airport with this company and OMG Ive ridden in cars that were in Nascar…read morebut this guy was out of this world. We sped off to god knows where. He had only two speeds fast and tire screeching stop. It was an older van and an older man driving so we went bouncing around like rubber balls in a square box. Now like the starship enterprise we went into warp factor one, add to that he was on his cell phone arguing with someone while looking like he was about to have a stroke! I kept thinking who had my funeral arrangements. Anyway we did make it in one piece even if we all needed blood pressure medications. If you want a pulse pounding trip to or from the airport these guys fit the bill perfectly.

Recently used their services for drop-off and pick-up to/from airport and the driver (Alex) is…read moreamazing. On-time and prompt and the van was clean and spacious for our party of 7. To make reservations, I was in contact with Gina via email. And she was very prompt in replying back. Despite the delay for over 6 hours due to the plane mechanical issues, Alex tracked our flight and was there ready to pick us up. Would definitely use their services again in the future.

It's midnight and my son's car won't start. Called insurance, they didn't move fast enough. So I…read morecalled around, no one answered. But George.. he answered! He got to us within 30 min!!! Thank you George for your quick response and handling my son's car with care. I will definitely keep you in mind if we should ever need another tow! Mahalo

The service was top notch. I had to tow my lowered car from Kaneohe to Ewa and I haven't had any…read morequestions when the car was being loaded up whatsoever. I highly recommend this 24/7 towing company, Siaosi knows what he's doing!!

Would highly recommend this transportation service. It was easy to book and communicate with the…read morecompany. As well as very punctual for my patient's appointment. I look forward to continuing to ask for their services.

Be careful of 3rd party PRIVATE Non-Emergency Medical transportation - NO agreements, contracts,…read moreetc... The following is non-emotional, just the facts from a one sided perspective. Facts: * Hospital notified us of an elderly family member being discharged from the trauma unit. * Contacted insurance and verified transportation coverage would be covered from hospital to rehab / care facility. * While working on roof ( construction services ) received a text invoice regarding a credit card payment from unknown vendor ( RJL Non-Emergency Medical Transportation ). * No contact prior to transportation. * No agreement, contract, etc... between client / family member, etc... prior to transport. Contacted Queens Hospital Jason C. Chang the President and Chief Executive Officer regarding this situation. He was very concerned and grateful to be made aware of the situation. * NOTE Queens hospital does not have any contractor or oversight of 3rd party or private transportation vendors. ( AKA: Your responsibility to verify their insurance and records ) Please reference the owners response below. Notes they do not have any contract with the clients NOR are they contracted with the Hospital ( BE CAREFUL ). Also talked with the Director of the Hospital regarding this situation. * No verification or provision of insurance coverage for client during transportation ( prior or post transportation ) * Private transporter even attempted to obtain payment via credit card from our elderly family member coming out of the trauma unit!!! * Hospitals don't allow patients to keep wallets or credits at the hospital. I believe this is a BASIC standards of practice inwhich a 3rd party medical transporter should be aware and mindful of. * Hospital verified private transportation was used ( after the fact ). NO agreement, contract, etc... with the transportation service was ever provided. Medical INSURANCE coverage does NOT include "private 3rd Non-Emergency Medical Transportation." Bottom line professional and personal option: We need to rise the bar within care, customer service and communication. With NO prior communication, agreements, contracts, etc... NO provision or disclaimer regarding insurance coverage during transportation, etc... BE CAREFUL!!! Too many are taking advantage of kind hard working families, our elderly, etc... Question: Would you transport an elderly loved one coming out of a trauma unit in a private 3rd Non-Emergency Medical Transportation service and motorized vehicle without: agreement, contract, provision of transportation insurance, etc... ? All and all this is constructive criticism from a family member, community member, business owner and individual who is very tried of seeing the elderly and families during challenging times taken advantage of vs cared for well. Maybe learn from Uber. Drivers have agreements, contracts, standards of practices, etc... via the app. On a positive note: the owner of this transportation company was cordial when communicating.

I called the day before I needed to book a limo ride for my family. From Cali visiting me on the…read moreisland. The set up via email & texting was quite impressive! All my questions got answered in a timely manner. The instructions were detailed & simple. I was able to add amenities!!!! You guys rock! I highly recommend Kanoa Transportation. The rates are reasonable & the forms were easy to fill. My Sister & nephews are going to get the surprise of a lifetime. I am on quarantine for 5 more days so I'm sure they will be pleased with the Limo picking them up. CHEE-HU!!!!!

Awesome service!!! Last minute call to Kanoa to rent this limo. They were super accommodating for…read moresuch a last minute request!! and super helpful in helping us get the decorations done. Would definitely recommend and will use again if we ever need a limo! Yvonne was super nice and actually video taped and took pictures of our daughters ceremony!!! Her stuff was actually better than ours lol!! AWESOME SERVICE!!

had a ride confirmed for August 24. Driver was 30 minutes late. Saferide is used by my health…read moreinsurance. I am not charged for using Saferide as part of my health benefits. They must have contracted to your company. Saferide gave me a text confirming my ride. Was told he was circling the complex in a white car. The car arrived 45 minutes late. The drive gave me his name of something like Gandhi, first or last name? He was not speaking good English, and said he was picking up someone else? Yet, he was right at my door. He drove away and the trip was canceled. He made me miss an important doctor visit. When I called Saferide they told me the driver's name. He gave me his name, but said he had another rider to make. Said look for another car was coming to get me. That didn't happen! The drive lied to me when he add someone else was assigned to me. Now Saferide is using your company tomorrow, August 28 to take ne to the doctor. This ride has been confirmed via text, just as the one this driver refused to pick me up when I got in the car. This driver was useless and I can only hope he isn't assigned to me tomorrow. I don't know how you hire thee people, but....This was not even a one star. I have more rides schedule next week. Hopefully, Saferide will assign this to another carrier. Several good reviews, but you hired a person not competent.

Great service and value. Easy to call and schedule a…read moresame-day ride. Staff were professional and friendly.

Called Friday for Saturday ride from Waikiki to airport. Snagged the last slot so definitely will…read morereserve a couple days earlier next time. Great communication. Email confirmation, text from driver morning of and again when he arrived at the hotel. We had a shuttle bus all to ourselves. It was clean, no odors, smooth ride, no crazy driving. Would def recommend and will use it next time we're in Oahu again. Cash price is lower, so plan that ahead of time!

5***** We've been using Go808 for several years now and have…read morenot been disappointed. First, e-mails are sent promptly at just about any hour. Information is confirmed along with flight number and all. Confirmation is made 2 days prior. This company will track your flight...it gives you peace of mind that they are watching and tracking your flight so they will adjust for delays (AND early arrivals, for that matter). Today we were picked up in a new Sienna and our driver, Rodney was great! Helped us with all of our luggage (8!!!) to our front lobby. What a great business