Great service and professional workers communication is excellent walk you thru there work

I had them out a week ago. They replaced a broken camera. They charged me another service fee to fix issues. The tech did not fix the problems. They got worse after he left. The issues not fixed and now lost zones. The 3rd area he briefly looked at is not working either. The techs Eric and Cesar were able to help in the past. Just not with my current issues. For the $655 I already paid. They ended up sending out a different Tech today. Felipe took the time and did a thorough testing of my system, resolving my issues. He was caring and professional. I'm thankful my complete system works again. 5 stars to Felipe, Eric and Cesar. read more

Used their service/product with no issue for a couple of years after our house got burglarized. Easy to use, customer service was great and responsive. However due to Covid they end up tacking on a truck fee of $90 whenever they do a service call. The system that I had was different from others so when I asked for them to come out to replace a sensor and a smoke detector, it took them 3 hours to realize that they were missing the right sensor so i had to reschedule another service call (and you guessed it) for another $90. Got an invoice for the 3 hour labor on top of the truck fee. Customer service was able to waive the first truck fee. When I spoke to the owner he was dismissive of his customer's concerns and went on to condescendingly say how his microwave was broken and it couldn't be fixed but he still had to pay the repairman (how is this relevant?). Now mind you, I don't mind paying the fee, but shouldn't HQ know what system I have/sensor to bring? It's not about how much the fee is but me having to take another day off to reschedule because a lack of preparedness on their part. After paying for the invoice, I decide to part ways with AMTEC due to their exorbitant fees and we are going with another alarm system. One where you can install yourself where you don't need to have anyone dispatched. read more

I just had my alarm installed the other day and my experience was 5 stars from the initial call. I spoke with Karen over the phone who answered my questions and put me in touch with Jeff the owner, who is very informative and has some great recommendations. He is a salesman, but is not pushy. He just explains things how they are, and gives comparisons of how Am-Tec beats out its competitors (ADT, Vivint, etc). The pricing is very competitive with other companies, and you are not locked in to any annual contract. Great customer service from the start. On the day of the install the techs arrived right on time. I believe there are normally 2 techs per home install, but in my case there were 3, which worked out great. The 3 techs Makaz, Stephen, and Josh worked well as a team to hardwire my alarm system. Each tech did something productive and helped each other out as needed to get the job done in a timely manner. The techs were very helpful, and answered all of my MANY questions. I felt comfortable with these guys being in my house during the install. They were easy-going, hard working, and me up and running within a few hours. My favorite part of the service so far has been the doorbell camera. I am loving the iPhone app to see the live video feed, and to Arm/Disarm my alarm from the phone. I would (and will) recommend this company to anyone looking for a home alarm system from a small business doing big things! read more

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horrible service!!! dont ever go to him never calls back had a problem with install. and never ever called me back. wasted my money!!!

Best Security Company ever! They get the job done right and on time. Their attention to detail is great. The family atmosphere contributes to their success Amtec's technical know-how puts me at ease. read more

So far Joseph and the Amtec staff have been correcting the issues and making our system work. Thank you for this and appreciate the consistent contact and communication you provide. Though it has been a rough work relationship so far, it shows a companies true colors in how they react to make wrongs right. read more

Nice people work here. They were willing to help my senior mom with her malfunctioning alarm system. Same day service. Thank you Tim!

I recently had an alarm system installed by Am-Tec Security at my home. The installers arrived ontime and were both courteious and sympathetic to the fact that you are letting strangers into your home. They made me feel comfortable and explained every step of the process and choices that were mine to make as to how the system would be used and function. I was amazed at the quickness the team worked together so efficiently they were done and cleaned up including vacuming everything and were done by early afternoon. This included doing all doors and windows and my garage which is great to know is safe as well. The system included a motion detector for interior protection and a smoke detector that calls the fire department automatically even if I am not home. The system works flawlessly, not only have I had no problems, I can turn the system on and off from both my smartphone or the keypad from inside my home that reads out to notify me of any doors or windows are open and lights up even if there is a power outage. The system doesn't use phone lines to communicate so I am safe even if the power and phone goes out. Even better when I am using the system I get notifications on my smartphone when the system is turned on and or off and it notify's me if any of the windows or doors are bypassed. This works on both my wife's Iphone and my Samsung smartphone. I can now leave knowing that my home is safe and secure and that is something you cannot put a price on. If the system is triggered it will call the police, fire and paramedics if needed, and I am instantly nofied on my smartphone instantly and then notified again by a phone call from their central station. I have worked and lived in Southern California for all of my life and seen alot of security systems both at other homes of friends and at every place of business where I have worked. There is no company that has the hands on feel and knowhow that I received from Am-Tec Security, I really feel I received the best protection and didn't have to pay through the nose to get a fully customized security system. Of course it wasn't free but nothing is that has real value. They came highly reccomended by friends and co-workers and I can see why. I'm not just saying this because they are the ones who installed my security system, I truly beleive that I have the best protection and the peace of mind that comes with both the security system and the company that installed and engineered it. I highly reccomend you check out Am-Tec Security before you make any security decisions at you home or business. read more

Best place ever!! They have cameras that face the intersection, and while a women who ran red light and hit me got caught by their camera system!! The are awesome and friendly. You should check them out! read more

Big shout out to Am-Tec Security! My mom was referred to Am-Tec Security yet we had never heard of them before. I looked them up on Yelp.com and found them to be a solid company with great reviews. My mom was tired of what she was paying her alarm company of more than 30yrs. and was looking to upgrade her security system with cameras, door locks and a doorbell. Needless to say I bombarded Patrick and Makaz with plenty of questions which they graciously answered in detail. I was impressed with their system, it's capability and of course, Patrick's and Makaz's knowledge. Phillip was also instrumental in my mother's purchase of Am-Tec security systems as he gave us plenty of options to work with. My mom got all the bells and whistles at a reasonable price and did away with contracts and high monthly payments. Joe and David came to install the camera system and I was again impressed with their knowledge and with how well the cameras integrated with the alarm system. The pictures are so clear it's amazing!. I ended up installing the alarm system in my own home a few days later. Patrick, Makaz, Jeff and Josh came to my house and did an excellent job installing and explaining the app to me. My mom and I are very happy with our updated system and highly recommend this company to anyone looking to sleep better at night. While working on both home installations, Makaz bonded with my pup. We are happy to announce that Makaz has been given the title "uncle Kaz". read more

Am-Tec Security - Uncle "Kaz"! - Security Systems Near Me - Chino, California

I got my alarm system installed on 8/4 and am very happy about their service. From the first call I made to ask information through out the whole installation process, I felt that I can always get help from Am-Tec without any trouble. The sales person John Hoover patiently answered all my questions and scheduled the installation appointment quickly. The both installation people Stephen and Makaz were also very helpful. I got one false alarm by wrongly used my control panel, it was my mistake. John quickly arranged me to talk with a tech person in office, he explained to me what happened and told me how to avoid the problem in the future. If I remember right, his name is Eric. So far so good, I am looking forward to get good/professional service from Am-Tec. read more

I just got my alarm installed by Makaz and Stephen today. They are doing good job and explained the usage of system clearly. I talked over with john before I got my alarm system installed. He was really helpful and knowledgeable to answer all the questions concerning the alarm system. Great job!!! read more

After reading the positive reviews, I reached out to Am-Tec Security inquiring about repairs to my alarm system. Phillip responded quickly and asked me a series of questions. After answering all of their questions, including sending photos of my panel as requested, they stopped responding. After two days of no responses, I sent them an email asking when the job could be scheduled. I received no reply. Perhaps they're too busy. I am disappointed that they lack the courtesy of a reply, especially after I provided all of their requested information. I found another alarm company to do the work. read more

Daryll and Roger were awesome! They were very professional and got my camera and security system up and running in no time. Super friendly and very helpful. They answered all of the questions I had and were even able to go the extra mile and help me with extra software to be able to monitor my store directly from my computer! If I could give them more stars I would. I would definitely recommend Am-Tec Security for your security needs! Ask for Roger and Daryll, they are the ones to get the job done! read more

We have been loyal customers of Am-Tec Security for 30 years after we were burglarized and in need of a security system. At that time, Jeff was the owner and main installer, and the company was small. Throughout the years, we have felt very safe with this system, and it has performed flawlessly. We have occasionally set it off accidentally, and the monitoring system/station works well also. Fast forward to today....we were given the option to upgrade our system at no cost- a new control panel and keypads. Our 2 installers arrived before our appt. time (yay!!), unheard of these days, it seems. They were extremely professional and courteous. Nowadays, there is so much more technology, and Am-Tec has kept up to date with it all. We discussed the option of not using the land line anymore and having a radio installed to communicate with the monitoring station, and thereby being able to use a cell phone app to alarm and disarm the system. They were not pushy at all to sell the radio ($140ish), and just let us decide. And of course we opted to go that route (no more land line!!!). They walked us through the phone app, showed us how to alarm/disarm, how to view history, etc. And the nice thing is that anyone can download the app, and with our username and password, can do the same. Makes it a great option for house sitters!! Way to go, Am-Tec!! If you are considering a security system, take a hard look at Am-Tec. You will never be disappointed!! read more

Makaz and David from Am-Tec Security arrived on time and installed all the equipment at our company quickly and the installation didn't interrupt our business in any way. They were both friendly and knowledgeable about the products and the set up, and owning the system over leasing like some of the bigger companies came out to be much cheaper on our end up front and in the long run. Originally planning on going with one of the bigger companies but they were a hassle from the beginning, and Am-Tec was able to beat them on price, availability, and level of service!Thanks guys! read more

I have had an Am-Tec installed security system for approximately 30 years. It has worked well and I have always had excellent customer service. I recently upgraded my system. I am more than satisfied with all their employees and the work done. Special thanks to Philip, Matthew, and Jim. read more

Great alarm system! My family's home is alarmed with them and now mine. Great service!

I had Am-Tec come out and get my cameras set up. It took about an hour or so. The tech was courteous and on time( actually an hour early) but he called to ask if that was okay. So far so good. read more

We recently had our alarm system partitioned and installed in the liquor section of our grocery store. Our I.T dept. Contacted Amtec to fill our needs. Micah and Jorge came out and walked the job and began the installation. They we're careful with the equipment and customers. They cleaned up any debris and left the wires hidden. Their knowledge of the job at hand while the store was busy didn't affect their efficiency. They even helped hold the door for handicapped customers. Thank you Amtec for sending qualified technicians. read more

I talked to Jeff the owner a couple times on the phone. each time nice and professional. My family members have all used Am-tech, so I trusted the company. Trust is a big thing. Josh, Makaz, Stephen, and Hector came over to install the alarm system. they were diligent and friendly and represented the company well. I highly recommend this company. read more

if I could give a zero I would...we have had nothing but issues with their sensors...some times they work as they were installed...some times for no apparent reason they won't work and you will need to move them...they say their batteries last for four years but we are constantly getting messages to change the batteries but the worst is when you establish with them that you have a bad sensor they send an agent to replace it...you are not told you will be charged for this service...then you get an invoice for ...$95 service charge plus $95 labor plus $45 for the new sensor $235 total for a bad sensor that they installed...when questioned your told it's industry standard which is not true...the due date on the invoice is the same date as the service ...who operates that way? read more

Patrick has come out for 3 different installs at our commercial space and they have been great each time. Great prices and friendly service.

Makaz & Chris are absolutely outstanding in their professionalism and customer service! I am highly satisfied with their work and would highly recommend them to anyone! read more

Makaz and Patrick provided excellent customer service. They installed all the equipment properly and thoroughly explained all components. No better business for all of your security needs than AM-TEC. read more

I have nothing but praise for this company and was given the best quote from all the companies I got in touch with. From the very first phone call to Jeff the owner, to the installation made by Makaz and Alex there was great customer service. They were knowledgeable, extremely professional and very friendly. They were patient in explaining the system to the entire family, and left the place spotless. The alarm system is very user friendly. I highly recommend Am-Tec Security with no reservations. read more

I got my Alarm installed by this company, nothing but good people work in this company, had no issues and they took care of all the electrical installation with ease, both Jarrod and Micha informed at all times what was going on and how to use my new system. I highly recommend this company for your Alarm system needs. read more

Jeff Torok, owner, toured our home, explained various system components and gave us a great proposal for the installation of security system. Subsequently the system was installed by Jarrod and Micah. they both did an excellent job in installing the system and patiently explaining each component an how to operate the system. We are recommending AmTec security to our friends and associates. read more

Amtec security is the best security system you can buy I have personally known Jeff and Ruth for over 20 years they are honest hard working and will go the extra mile to make you happy. Amtec Security has protected my house for over 20 years Thank You am Tec read more

Been a long time Customer of AmTec and would not go with anyone else for alarm and Security of my house. These guys are great and we've trusted them for 30+ years, through 2 generations of family. I would happily recommend them over any other company. read more

this company sucks! they install used equipment, their customer service is horrible, and the owners are two-faced! their sales team lies, (tim), and they don't respond to calls or email unless there is $ involved to line their pockets. i would not recommend this company to my worst enemy! read more

I have been with Am-Tec for more than 25 years and their service has always been good and reliable. Their price is very reasonable and Jeff, the owner, is never pushy. Our system broke a couple of weeks ago (I mean after 25 years, what do you expect?!) and they replaced it with a new one for a very good price. Jeff and/or the sales guy did not push me to get anything fancy just so that they can make a bigger profit. I appreciate that. I think they put their customers' needs as their #1 priority. Great job, Jeff and team. Keep it up! read more

I just got my alarm installed from this company and they were awesome, quick, and very helpful... this has been my best experience with a alarm company and I love the items you get to use that I've never seen before... def telling my neighbors to use them...Thanks Am Tec read more

We have the entire alarm system and service along with the skybell and thermostat. We love it! It's so convenient and we especially love that we can control everything from one app. Everything is top notch from the customer service to the products they sell. read more