This is the first time I had my windows cleaned and I'm astonished how clean and clear they can be. Anderson and Diego showed up on time and did a thorough job on all the windows, screens, skylights and solar panels. My house is quite big with lots of windows. They cleaned some of the really dirty windows twice to make sure they're absolutely clean. They came with a van full of professional equipment, including a water filtering system. Diego explained that filtered water leaves no streaks on the glass after it dries. They used a rotating tube-shaped brush roller designed to clean solar panels. Although it was not part of the job, they used the pressure washer to clean the gutter covers, exterior walls and eaves along the front of my house and even pressure washed my long brick walkway as a bonus. I didn't realize how dirty it was. I would definitely hire Always Clean to routinely clean the entire exterior of my house. Their price was very reasonable for the amount and quality of work that Anderson and Diego did. read more

This is my 2nd time working with this company. They were very communicative and were the only company I contacted that was willing to work on Saturday. They were also willing to adjust arrival time as I had a previous engagement already planned. I think they also provide good value for the service provided. They are not the cheapest, probably closer to middle of the road, but well worth the fee for the service provided. While there was a small discrepancy between what was quoted and what cleaning was actually provided, I would rate what was done at 95% so I am still very satisfied. Would definitely hire them again, maybe just emphasize a few points if there are specifics I want more focus on. read more

I booked a regular cleaning with Always Clean and two workers showed up on time. They did an amazing job. Every room looked fresh, surfaces wiped down spotless, and the floors were noticeably cleaner. The price was very fair for the quality of work. I'll definitely use them again. read more

They are great! Super friendly. Very responsive. The cleaning crew came on time, cleaned our hose professionally. Will definitely come back again. read more

The cleaning service is good, over all very efficient and responsive. No complaints. Recommend them.

We've had a monthly cleaning service with this company for the past nine months, but the quality has declined significantly over the last three visits. April: Without any notice, only one cleaner showed up instead of the usual team of two. What is typically a two-hour service took over four hours to complete. The cleaner also spent a large portion of that time texting on her phone, which was unprofessional and frustrating to watch. May: I stepped out to give the cleaners more space, but our security cameras later showed they left after just one hour. Basic tasks--sweeping, mopping, vacuuming, and properly cleaning the kitchen--were not done. I raised the issue and received an apology, but no follow-up or resolution. June: (Today) The cleaner texted the night before to confirm an 8:30am arrival, but didn't show up until 9:00am with no message or explanation. There was no regard for my time or schedule. I work from home and have a baby under two--my time is already tight balancing everything, and consistency is key. I would not recommend their services. read more

The team arrived on time and did a beautiful job. This is the first time I've used this company. I will definitely reach back out to them for the next cleaning. read more

I used this company for 1.5 years every two weeks. While the cleaning itself was usually fine, the scheduling was a constant headache. They often showed up hours early or late, and even when I asked for the same team, they kept sending new people. More than once I'd open the door surprised to see them early, disrupting our mornings with breakfast, work, or getting our toddler ready. I also noticed on my home security camera that they sometimes left before the full two hours were up, even though that's what I was paying for. Their lack of reliability and professionalism made the service more trouble than it's worth. read more

We've been really happy with Always Clean. They're consistently on time, very responsive, and communicate clearly. The cleaners do solid cleaning work and are receptive to my requests and specific areas I want them to focus on. What I appreciate most is their billing model: they charge an hourly rate and actually clean for the full amount of time we book. After dealing with past services that charged a high flat rate based on the number of rooms--then leave substantially earlier than their quoted time after a very mediocre cleaning--this has been a huge relief. With Always Clean, we know exactly what we're paying for, and the price is reasonable. Reliable, fair, and easy to work with. Highly recommended read more

I used this service three times for my short term rental. If you can do quality control while they're there and specifically pinpoint everything they missed (and there is likely going to be a lot of it) then they will correct it to your satisfaction. That was my experience the first time. Second time I haven't been present at all and haven't seen the results but haven't received very good Airbnb review following their cleaning. The third time was a disaster as they didn't clean the sinks or floor well, left a pile of dirty dishes on the counter and didn't make the beds at all. After complaining I got a 15% discount. I had to spend over an hour myself getting the house ready. This is very unreliable business and I'll not use them again. read more

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This review is not for Paola, but more so for the duo that were assigned to clean our house the last 2 days. I contacted Paola in hopes of finding a new housekeeper for good and was pleased with the fast response time and flexibility. We did 2 cleaning services (1 per month for the last two months). The first service was good and the house was clean and had that lasting clean smell and I was optimistic that we had found the one. We don't need any major cleaning services, just a little TLC when I'm busy; however, this month was kind of appalling at the lack of effort. On month 1, a lady duo came and the towels were folded nicely, bed was made, dog's bed was made, house was clean and up to a normal standard. This week, for month 2, was a HUGE let down. I came home the other day and the two men that "cleaned" the house, didn't really do much. No dusting of surfaces, no vacuuming, no mopping was done and it was apparent (see images below). Astonished at the lack of consistency between visits, I messaged Paola and I was VERY impressed with the customer service. I appreciate a woman that stands on her business, and she offered a re-touch the next day free of charge. Unfortunately, the retouch was lacking as well. I find it kind of petulant that the two people that came today only came to wipe down the dresser and maybe one other surface that was missed, not everything that was missed in the first visit -- didn't do the nightstands, didn't wipe down the cabinets that they originally missed, or other surfaces that were missed in the first round. Not to mention, the stove knobs were switched to the wrong place. I appreciate and respect Paola, but I think the people coming to clean need... guidance. Whoever did month 1 was spot on, but this month was disappointing to say the least. read more

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Very responsive and the price is fair. Got a great quote soon after I inquired and was booked the following week. The cleaners showed up on time and were fast and professional. Would highly recommend them and will be using them again! read more

They were on time, friendly, and did a great job! They paid a lot of attention to details, and my kitchen looked amazing. read more

The team was extremely professional and cordial and the service was very smooth. We are happy with the quality of the deep cleaning and would definitely consider using this service again. read more

5stars! The team showed high attention when communicating during the whole project! They were very professional. The apartment is in a move-in ready state. Thanks read more

I have used this service a few times in the past but today was unacceptable. The cleaners were 55 minutes late to the appointment and I had to ask the booking service for updates myself. The cleaning took over 2 hours due to multiple reasons--the cleaners came unprepared to park downtown so only one was able to work majority of the time. Arriving about an hour late and then spending 2+ hours on the cleaning forced me to cancel another appointment. read more

I asked for a deep clean of our 2br place despite us having recently moved in and there still being a few boxes of stuff around. They were incredibly thorough and made the place sparkly even in its unfinished state. I was very impressed what they can do in 3 hours. Definitely would hire again! read more

We requested one-time deep cleaning because 1. Construction nearby has accumulated a lot of dust in my home 2. Husband and I have been sick all week 3. Try out cleaning services in the area to see which one would work for us as regular service Person I contacted was responsive and got us the service next day. They were here for 2 hours. We did not interact much with the two people sent to us since we had just recovered. I was disappointed with Always Clean. I have had cleaning services since 2020 until I moved 6 months ago, and I've never had issues - carpet and rugs did not appear to be vacuumed even we heard vacuuming, we still had pet hair all over the place and a full vacuum bag when we did a second pass ourselves - bathroom mirror was smudgy and streaky - bathroom vanity was dusty, not cleaned at all - bathtub had hair still - windowsills we're not cleaned at all even I specifically asked them to be cleaned due to the construction dust - wall side boards were dusty, same situation as the windowsills - drink/side tables seem untouched - floor was sticky and greasy. This was the worst sun of them all, the cleaners used hardwood floor products on vinyl and it took us multiple attempts to get them cleaned off Things I appreciated - pet stains on the rug was cleaned - kitchen was spotless - toilets and sinks were very clean - microwave was cleaned - sliding door glass was clean We were quoted $175, but tbh the cleaners were pretty slow, my old place was 3x as big and previous cleaners would speed thru the whole place 2 hours and charged less. A few things I've done differently 1. Upon greeting the cleaners, show them exactly where need to be cleaned - this may be difficult if your household has no Spanish speakers 2. Provide my own cleaning products 3. Check results before they leave I might give this company another chance, but I'd rather get my old cleaners here instead... hope this helps read more

Punctual, fair rates, and very responsive to messages. The team did a great job and had our apartment looking great after we moved out. Cleaned inside of appliances, drawers, baseboards, vents, really everything that our property manager was particular about. Was able to give them a list of todos and they executed. Thanks! read more

Good service! they left my room area wonderfully clean, boosting my mood tremendously. They were also super nice and took care to kill a bunch of spiders, which means a lot to me because I am horrid arachnophobe, Overall, highly recommend. Good price too. read more

I'm pleased with their service, prompt communication and reasonable rates. Our last janitorial vendor was okay, hit or miss at times. However, since switching to Always Clean, we have been happy with the results. Their cleaning is consistent and they deliver. Their cleaning staff works hard and we can see in the results. I am appreciative of their service. read more

Wonderful communication, did an amazing job for our move out clean, great value, would definitely hire again.

overall, good cleaning job. Not perfect. Going around today and cleaning up some cobwebs, slightly dirty picture frames, dirty window seals, and some edges that were missed. Three people spent 4 hours in my house.There were communication issues with the scheduling. The company did not try to confirm the appointment until 7:30 the night before. I did not respond for one hour. They cancelled the booking. Fortunately, they had another time available the same day, but my day was turned upside down. They did give me a discount. read more

We hired them for a move out cleaning. They were very professional, arrived on time and their work was great. They called me to request an extra hour of work, which was very reasonable. Their price was competitive. read more

I had been with this service for a few months but had to change. They send a new team every time even though I repeatedly asked them to stick with the same team for our home. Only once did I get a cleaner who seemed to actually care about what they were doing. Rest of the time, it is young people who look visibly bored with what they are doing, do a sloppy job, and spend all the time looking at their phones. This service needs to give some basic training to their staff and teach them a thing or two about cleaning and professionalism before sending them out. Definitely not worth the money. read more

Always Clean did an incredible job with our house. It felt like we came home to a hotel suite. Our landlord had installed our kitchen vent fans backwards so for months all the cooking smoke coated the inside of our house leaving a greasy residue before they got it fixed. The folks at Always Clean deep cleaned the entire house and left it looking amazing. They even did the moulding!? read more

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I appreciated their good work, finished pretty fast and the price was fair. Good experience

Reliable, flexible, nothing was a problem and the job was done well. I have now booked them as my regular house cleaners. That says it all. Laura and her partner were GREAT! read more

Amazing quality work I was thoroughly impressed by the work that they did on my carpets . read more

Always Clean did in amazing job cleaning my place! They were even better than what I expected and it was so nice to have my home cleaned so I didn't have to worry about it. Brenda & Karen came out and were so sweet and so thorough. They brought everything with them and definitely went above and beyond! They offer reasonable pricing and you can't beat what you get for what you pay! 10/10 recommend! read more

They did a good job cleaning our apartment, and were very communicative about timeline and pricing. They did a full clean of the kitchen, bathroom, and living spaces. During the cleaning, they accidentally broke one of the glass panes in our refrigerator, but they were very honest about it and offered to pay for a replacement. They worked with me to find the right part and followed through with buying us a replacement. Would recommend them to others! read more

On time and they were able to clean on the weekends with short notice. Highly recommend

I made an appointment for today and they just let me down, nobody came. They sent me a message on yelp yesterday to let me know they could come later than my time, which was not a problem but I did not see the message. They should have called me instead or sent me a text message. Bad communication. I will not recommend hiring them. read more

They did a move-out cleaning for a rental apartment of mine. Communication was fast and courteous with no surprises. The crew came at the time that was indicated and cleaned the apartment. Happy with the service. read more

Silvia and her husband did an incredible job! So happy! Deep cleaned my son's college apartment and it was pristine when they were through! I'll call them again! read more

They were on time, kind and efficient. The price was fair, and the apartment was sparkling when they finished.

I will no longer book your service moving forward. I didn't like that cleaning service. Not enough attention to detail, would need to be directed a lot more. If I directed you, could've done better but I want to find people i don't have to direct. Just do a very good thorough job and leave. Unfortunately, my expectation was not met. Thanks. read more

I requested a deep cleaning between Christmas and New Years on short notice. Always Clean responded quickly and the quote was reasonable. I had 2 team members who came timely and completed the work within the original estimate. They were very efficient and did an excellent job including dusting and cleaning some pretty dirty windowsills. They were also friendly and checked with me to ensure I was happy before they left. I would highly recommend them and will use them again as the need arises read more

The cleaning crew did a great job! They did a thorough cleaning inside and on the exterior and they power washed the balconies and hardscape. Great to work with and flexible on timing. I highly recommend this cleaning business. read more

Always Clean did an great job on this room. I'm very satisfied with the work and will be using them again. Thank you read more

Always Clean - Before - Office Cleaning Near Me - Concord, California

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