They were on time, kind and efficient. The price was fair, and the apartment was sparkling when they finished.

I will no longer book your service moving forward. I didn't like that cleaning service. Not enough attention to detail, would need to be directed a lot more. If I directed you, could've done better but I want to find people i don't have to direct. Just do a very good thorough job and leave. Unfortunately, my expectation was not met. Thanks. read more

Patricia and her team did a very thorough job. Windows, bathrooms, kitchen, flooring, appliances were all cleaned noticeably well with care and diligence. Grout and caulking in kitchen and bathrooms were cleaned of mildew and grime impressively. Glad I've found them as they will be my go to providers going forward. Thank you Always Clean! You live up to your name. read more

The cleaning crew did a great job! They did a thorough cleaning inside and on the exterior and they power washed the balconies and hardscape. Great to work with and flexible on timing. I highly recommend this cleaning business. read more

Three full hours and they did nothing. It was a waste of time, I could have done what they did in two hours. Do not recommend.

They cleaned everything up pretty good but, there were spots like the bottom of the window that were missed. They are very responsive if you would catch it while the workers are there, they would definitely address it then. I felt like maybe it could have went a bit quicker and they don't know how long the job will take until they get there. The workers arrived around 1pm and it took around 5-6 hours, which was fine because we didn't have anything urgent to do that day. This was the second time we used the service so, it is possible they assumed we knew the pricing. They sent us a bill but, after we paid they mentioned it was incorrect on their part and we paid a bit more. Overall they do a good job just be thorough at the end. We were in a rush to go handle some errands and small spots were missed. read more

We needed our carpets cleaned and WoW, they are incredibly clean! The workers focused on the details and asked us to review the work throughout the carpet cleaning! We are going let our friends and family members know what a great company with fantastic staff! Thank you!! read more

I have used Always Clean for the last few years for my annual cleanings of my area rugs, couches and stairs. It was easy to get a quote by messaging them a photo and measurements of each. Pricing and communication was good. They are very professional and friendly when the arrive. When they are done, I always ask myself why I waited so long. The house smells noticably cleaner. A+ work. read more

First time booking services with them. They did a great job, leaving every room spotless and fresh! We are happy with their work, reliable and thorough cleaning service. Will book again in the future. read more

I had requested a cleaning service and had a horrible experiences. I asked for their availability and worked my schedule around to be available at the given time. ( I am not comfortable leaving them alone unless I use multiple times) First thing they didn't show up on time.(11:30 AM) I called the company just to find out that the appointment was not even in the calendar. The lady who answered replied they will be onsite in an hour(12:30 PM). NO SHOW again! Called the company a guy answered. I got the call back from the lady saying that the ETA is 1:10 PM! The cleaning was okay because they only did a partial job. Cleaners asked for more time but I had another appointment to go to in the evening. So I asked them to finish the downstairs only. They just vacuumed and cleaned around the rugs, no moving the rugs or cleaning under it. Bad customer service, when I asked to connect to the manager the lady asked me if I speak Spanish. ( apparently they have a boss who doesn't speak English) Ether they don't have good business value or don't pay the crew enough! read more

So I have had them come over to my other house before and they have done a fantastic job. However, when I have hired them to come clean my other house that's planning to be sold in a couple of days....they're service was horrible. I had them come over yesterday to help me clean up my house, informing the manger ahead of time that this house has just finished painting a few days ago and it will need some serious cleaning. I opened the door to the house and left them alone to have them do their thing. 3-4 hours later, I receive a call from them saying that they had finished cleaning. I head back to look at the details before paying them but to realize their cleaning efficiency was horrible...(photos attached). Not only was their cleaning horrible, they made some damages to my house including the hole on my wall and a faucet detachment... Addition to that, I was trying to discuss with the 3 workers that had cleaned up my are that the place isn't clean at all. However none of them could communicate with us so they had the manager tell us that it's as efficient as it gets...they also said that they are charged by hour when at the beginning it was charged by quote. This is totally unacceptable with the service and attitude they had given us. The next time I wanted some serious cleaning, I would think twice before choosing this company. They have failed own their name "Always Clean". read more

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I did some extensive shopping around for rates for an apartment move-in cleaning, and finally landed on Always Clean SF! From the get-go, I had a really strong first impression by the quick response and upfront, informative quote. All communication with this cleaning company (thanks Anderson and Merlyn!) was straightforward and made me feel like a valued customer. They answered all my questions and were efficient about scheduling an appointment. I was looking for a move-in deep cleaning and carpet deep cleaning as well, so I was thrilled to find out that there was a 10% discount for the combo deal. (No other company I asked had offered that deal.) I couldn't be there myself on the day of the cleaning, but I sent a proxy to let them in to the apartment, and had 100% positive reports! The two cleaning specialists were thorough and paid attention to all the spots that we asked them to. When I walked in to the newly cleaned apartment, I was so impressed how it looked like a brand-new place (it was pretty dingy before)! Some highlights: they attended to all the blinds, got rid of some unsightly stains on the walls, and the carpet is wonderfully clean now. I really appreciate that they stuck to their quoted price while going above and beyond in their job. They were also wonderfully quick to send an invoice/receipt afterwards for my records. Always Clean SF is affordable, easy to work with, and have proven themselves reliable hard workers. Will definitely utilize their help again! read more

Great crew who took good care of a giant cleaning job at hand. Would work with again! Thanks

So I moved out of a dump in Castro valley that wasn't cleaned to expectations when we moved in and the owner swore up and down she knew it was cleaned because she cleaned it. I'd hate to see her house if that was clean. After a search on Yelp I came across a handful of places, but the prices were outrageous. ($250-$300 for 2bd 2ba) Finally I came across Always Clean. What really drew me going with them was the fast response and vast description of what the cleaning detailed. It was very precise and very direct and the price was very affordable for all the services they provided on a move out. Merlyn was very helpful and accommodating as well as the cleaning crew themselves even though I was late for our initial appointment by thirty minutes. Once they surveyed the job and I emptied the rest of the house, they started working. I had to leave for work so they locked up afterwards. Upon returning to view the finished product, I WAS BLOWN AWAY! For a two person crew, THEY DID AN EXCELLENT JOB! The place was spotless and looked in better shape than when we first moved in. Every room was amazingly clean, the hardwood floors were shining and everything was dusted. The kitchen was IMMACULATE, you could literally eat off of every surface. The refrigerator was so clean, it looked brand new! The stove looked beautiful inside and out! Countertops didn't have a speck on them. The master bedroom spotless and the bathrooms were in tip top shape. This is how a house should look before you move in it! I would HIGHLY RECOMMEND Always Clean for ANY move in/move out cleaning job, as they are professional, thorough, detailed and they do what they say will in their description and prices are reasonable. Couldn't all good a better job to be done. My brother came to help and be said you guys had someone come and and clean the place and I replied of course we did. His response was I knew it because the place was WAY TOO CLEAN FOR YOU TO CLEAN IT YOURSELF. Do yourself a favor and call Always Clean, they will get the job done and get it done thoroughly. Five stars ask the way hands down! You won't find a better company. read more

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Very pleased with the service! Reached out through Yelp for a quote and Laura is quick, professional, and easy to schedule with. I was working with a larger company before finding Always Clean, and the crews are so much more attentive, respectful, and efficient. The price is reasonable, and we have two cleanings a month. Would highly recommend! read more

We used this company a couple years ago and they were amazing!! HOWEVER, this time, was a complete nightmare!!! From the moment we had them scheduled it has not gone right. We were scheduled at 12:00 PM and only after I contacted them did they try and fix the scheduling issue. The lady said oh it seems as I actually have you booked at 3PM...?? So I checked the messages on Yelp and sure enough, it was for 12:00. With "confirmed" as the response. Then they mess up again and state they can't do the carpet cleaning and need to reschedule that for tomorrow... ok, well not instead of leaving early am I am leaving a day later. I am extremely irritated but I agree. My wife an I move around our schedule and get another call stating they will clean the carpet tonight. I just shake my head and ask why time. 3 PM 4:07PM rolls around I they finally show up (only the cleaners) carpet cleaners I'm told are right behind them LOL! They look at the house (we are moving so most of the stuff is actually in the garage) and they tell us, there is stuff in the rooms we can't clean any room with stuff in it. Because of COVID.... So I asked for a discount since they were four hours late and are not going to even do half what they quoted. I got a response pretty quickly. The crew quoted and the estimate given remain the same.... Great customer service. Don't even waste your time. What a joke! read more

Thorough, flexible, and kind. Communicated effectively through the process, including when the apartment move out cleaning would take longer than predicted (our fault-- it was a really big one bedroom that functioned as a two bedroom), so they worked with us and pre-approved the additional hour. Still on par with or even a little cheaper than other comparable spots. Grateful for the great clean. read more

Always Clean came by to clean 2 story townhouse. Very professional, responsive and through. Will definitely hire again!

The administration is highly responsive and the cleaning staff does a good job for a reasonable price. They are friendly and responsible and we appreciate all the services they do for our family. Thank you very much much. read more

Karen and Milena were efficient and thorough, they came early and left the house sparkling clean. Great value and quality work.

I contacted this company for a cleaning quote. They responded very quickly with an affordable price. They were able to set an appointment with me within a few days (because I wanted the weekend which was a few days out). The cleaning ladies that came to my house were kind and sweet AND GREAT CLEANERS. I highly recommend this service and will definitely use this company again. read more

I requested a construction clean at my rental property with this company. They did a great job! They were on time, they called me to notify me, and the cost was what the estimate detailed. The clean team was friendly and did everything I requested. I have already referred other friends to this company and I will be using this company in the future. If you speak Spanish that will be helpful as all 3 workers used Spanish as their primary language. Nice work, Bruna, Isa, Jhon and Malena. read more

Super friendly and very meticulous cleaning ! Had carpets shampooed, house deep cleaned and it was well with it ! Wish they covered further north, would call more frequently. Very reasonable rates! read more

Scheduled a cleaning about a month prior, and they did a great job! Our set time was in the afternoon, and they texted me a few hours before in the morning saying the crew was a bit delayed from a previous job. That would be the only thing about the experience that wasn't perfect, otherwise the team did really well! Relatively efficient, easy to schedule, and reasonably priced - thank you! read more

The team was very responsive and communicated well throughout the planning phase. Friendly and efficient technicians.

They were very professional and did a great job in cleaning my house. The cost was reasonable and I have never seen my house so sparkling clean before ! Highly recommend them! Thanks for your wonderful job! read more

Really good deep clean for a fair price. Left everything in the house as we left it and tidied up the kitchen and bedroom areas. We will probably use them again in the future. read more

Amazing job deep cleaning my 3 bedroom house. Very professional and thorough. Would definitely recommend.

Burn, Kevin and Luisa were very professional - thorough, friendly and lovely to work with. We recommend this crew and their great work!

I hired two cleaners for 4 hours for a move out clean. The cleaners finished 45 minutes earlier than scheduled for and the apartment wasn't fully cleaned. I walked into the bathroom and there was still visible dirt all over the floor. They did not vacuum or clean the floors at all, just did a basic sweep. I'm currently at my old apartment cleaning all of the things they didn't bother to clean. They asked me if it was okay at the end and I just said "sure" because it was 7pm on a Friday and I was exhausted from moving. This company may be fine for your weekly cleaning, but I would never hire them again for any job that requires attention to detail if they don't bother to vacuum and mop the floors. I'm really not sure what they did besides clean my stove and kitchen counters. I tipped them the usual 20% because they were very accommodating when I overslept and missed the original appointment time, and the total ended up being $300 for a clean I was not at all satisfied with. I wouldn't have paid $150 for what they did. I'm giving them 2 stars instead of 1 only because they did adjust for my mistake. read more

First time I tried regular cleaning of my 1 bedroom condo unit with Always Clean, the team was very responsive, accommodating, reasonable price. Happy with the service! read more

The quality of the service for the price I paid was really bad. I had to remind them to dust in so many of the areas and even then it wasn't taken care of. The glass staircase was cleaned only on the area where I asked them to and they only cleaned that area and not the whole staircase. You quote a price for things one would think it would be cleaned but upon arrival of the cleaners, I was told about so many things that aren't included. So what do I think of when I have cleaners at home that they would only take care of the bathrooms and floors. The carpets weren't even vacuumed and furnitures not wiped which I would think is included as part of the service. So may be, you should be clear on what services are excluded. Thanks read more

Always Clean was quick to respond to my inquiries about cleaning services. They were also quick to book an appointment and showed up on time. They were better than any other cleaning service I have ever used! My house looked amazing when they were done and they were very thorough and detail-oriented. I was super impressed and happy with the job they did. Thank you again! read more

First, I want to say I'm blown away by this company. I reached out on yelp looking for someone to do a move out cleaning on a specific day at a specific time. I was selling my house and wanted the new owners to have it cleaned. The company replied with a detailed outline of services AND they guaranted their work. They were more affordable than the majority of places I spoke with. They arrived on time. They called me to say they needed 2 extra labor hours for cleaning. I didn't understand that because my prior house was 986 sq ft. I thought it would be an easy clean. I agreed. They called me later and advised they would only charge me for one extra hour. I thought that was very kind of them. Even with the extra hour, they were still more affordable than the other companies I contacted. I also recieved a few photos. I was disgusted with how dirty the stove was underneath. The stove always had a yellow tint but now looks all white. It was incredible to see the difference. They are worth every penny. They were kind, communicated well and very affordable. My husband and I would hire them again. read more

Absolutely amazing customer service to go along with fantastic cleaning. I can't go on enough about the incredible service this company provides. They've literally given me extra time for cleaning just to get me out of a jam before. I can't say enough about Merlyn and her incredible people and communication skills and Anderson's flexibility as an owner. There's no better cleaning company in the Bay Area. You don't just judge a company when everything is great...you judge them by how they handle it when things don't go well. Anderson and Merlyn have even been willing to fix their few mistakes (very few because they're just really good) to do whatever was needed to make me the customer happy and you just don't find this type of service these days. Major Kudos to Always Clean... I simply won't use anyone else.... that's how much I value them. read more

OMG! Make sure you get Teresa A! She is the BEST EVER!!!!!!!!!! Wish we would have had her here all the time instead of a fill in! She should be managing the business!!!!! Thank you Always Clean for having her and most of all thank you Teresa for the 5 star plus job that you do!!!!! Kathleen County of San Luis Obispo Mental Health read more

These folks are very nice and responsive but unfortunately we used them 3 times at my work and had to discontinue services due to things being missed every time. (ex. sweeping, wiping of counters etc.) They did always come back to rectify the issues but that is a hassle every time. Also some of the cleaners had to use a translator to communicate so that was a bit hard at times. They would be great if the cleaning just was more thorough. read more

Always clean did a fantastic job with our move out clean! The company was responsive, the cleaners were timely & friendly, and the price was fair. Place was spotless when they left and payment process was easy. read more

They were very responsive to my request for a quote and able to schedule in the tight window I had. The crew was very pleasant, and efficient in getting the carpet cleaning done. Would recommend them! read more

We needed a cleaning on short notice right before Thanksgiving, and Always Clean delivered same day. They had the best quoted price of anyone I looked at, and they did an excellent job! The couple who cleaned the apartment were professional and thorough. While there were a couple spots they could've dusted a little better, they also went above and beyond in some places, such as cleaning the inside of the microwave! (I wasn't expecting that.) It was money well spent, and we plan to book them again. read more