Avoid this company when considering installation options for your flooring project. My partner and…read moreI had Ismael and his team install porcelain tile in our living room, stairwell, and the entire upstairs of our home. They were fine to work with during the install and we even gifted them a bottle of champagne to congratulate the arrival of one of the guy's new born babies, but we quickly realized how poor the quality of work just after things finished. The first thing to mention is that they offer a one year warranty on the work done, but this doesn't matter if they aren't willing to follow through on the solution. Specifically, we realized the edging on the steps immediately started coming loose, effectively cracking most of the grout, they did not finish caulking the baseboards, and within just a few weeks of completion, several tiles in the master bedroom came loose, with one actually breaking. Two guys were sent over the next week to fix the issue, but it was poorly done and the issue returned almost immediately, but worse. They also didn't address the baseboards. I reached back out to Ismael numerous times but got no response. A couple of months later, more tiles in the master bedroom started coming loose, most of the grout started cracking, and within 6-9 months, almost all of the tile in the front half of the master bedroom and part of the hallway just outside was unstable. It's as if minimal mortar was applied underneath the tile to hold them in place. Since we were still within the warranty period, I repeatedly called and texted Ismael to fix the problem, but he made every excuse to not help us (being sick, having too many projects, being out of town), and eventually stopped replying to me entirely. It's now been a total of two years since this project, which conveniently puts us outside the warranty period. Sadly, the problem has only worsened and progressed to other rooms. I finally gave up on trying to ask Ismael and his team to fix this problem after repeatedly being strung along with no intention of helping us, so I had no choice but to hire another contractor. As a result, we're having to pay a hefty sum for this work to be almost completely redone. We trusted Ismael and his team would do right by us, and am truly disappointed at the complete lack of professionalism and customer service. This isn't something we were prepared to handle again financially, but need to make sure our home's flooring is properly installed and safe. It took two years to write this review because I naively put trust in the fact that Garcia Infinite Flooring would eventually help us fix the entire problem. With this review, I want to ensure I can help prevent others from dealing with the same awful experience we did with them. Please do not be fooled by the very few positive reviews they have. There are likely only a few for a reason. Save yourself the aggravation and take your hard earned income elsewhere to a more trusted and experienced company.

Hire at your own risk. Initial pricing and speed may seem appealing, but post-project support has…read morebeen extremely disappointing. The promised follow-up and warranty work has not been honoured in our experience. Communication became unreliable, issues remained unresolved, and we are now facing costly repairs and potential full rework. Needless to say, we are forced to proceed with legal action to get this resolved. Professional work is not just about finishing a job quickly--it is also about standing behind it afterward.

Our dishwasher flooded our kitchen floor, ruining a small section. Because the flooring is…read morecontiguous throughout most of the house, we either had to replace 2000 square feet of mostly fine flooring or refinish it. I was totally not on board with the mess and hassle of refinishing but didn't want to waste perfectly good flooring. Dylon quoted us a price far less than replacing the floors and was able to get us in just after the holidays. He assured us the dustless sanding would not leave a big mess and I'm happy to say he was right. He showed up on time and did a fantastic job on the floors. They look better than new! I'm very, very happy with the outcome.

Dylon did a decent job refinishing my floors but the reason for only giving 3 stars is he didn't…read morefinish the job. He told me he would come back to refinish the front threshold which was included in his quote but he never responded to my attempts to reach him. I tried texts, calls, and emails. This is not how I would have expected a professional to behave. I would not recommend Dylon due to ghosting a client who paid $4,500 for an incomplete floor refinishing job.

I discovered that my shower pan was leaking after purchasing my first home 6 months prior. I…read morestumbled upon Rodriguez Tile Work on yelp as I was searching for someone to fix the leak. They exceeded my expectations in every way. They gave me a competitive quote, communicated in a professional manner, covered every part of the floor with paper/covering, and every day they left my bathroom looking better than they found it. They even swapped around a door handle on my shower door so it was not colliding with the other sliding door (this is hard to describe) but it shows how they go the extra mile. Below are some before, during, and after pictures.

We had a great experience with Yony's team for tile installation…read more Yony--are you still working in Austin? We tried calling but the number is disconnected. Would like to use your team for tile again! Julia McKenzie 512-964-9254

We had vinyl plank flooring installed by GT. They did a great job, floor needed a lot of leveling…read moreand they did it right. Agustin and his crew are hard working and professional. We love the new floors ,

Wanted to drop a quick review. This is an a+ installer. They did an incredible job, we brought…read morethem back to install more hardwood downstairs. Highly recommended.

Great pricing and install quality....if you can deal with the delays…read more Our flooring adventure began with a bang. More precisely, a whimper. Our two dogs had absolutely destroyed our ten year old carpet, and we were long overdue for a replacement. More carpet, for maximum dog wallowing/belly rubs? Or deny them these simple pleasures and go for hardwood? As our budget would have it, neither; we ended up opting for vinyl plank. Andrea was very helpful during the selection process, sent us home with a few samples and within 20 minutes we had a winner. A few days later she came by to take measurements, collect our deposit and give us an arrival date. The date came and went. "Well, no worries" I thought, Fashion Floors was in the midst of moving their showroom, this was far from a carpet emergency (is there such a thing?) and they hadn't cashed our deposit check anyway. After a few rounds of phone tag, we settled on an install date! Typically this would be the type of project I would tackle myself (and take months to actually complete), but in this case the install included hauling off the old carpet, leveling the subfloor, as well as removal/re installation of the furniture. I figured it was money well spent. We were told our installers would be here between 9-10am. You already know where this is going. They showed up a little after noon, but to their credit, they started busting ass and had the job nearly complete in five hours. Now, it's the "nearly" part that's key here. Apparently they had either forgotten or not been given all of their supplies, so they left for an hour, came back and worked until nearly 8pm. Kudos for the tenacity and the fact that they completed it in one day, but it would've been nicer not to have to rearrange the entire day. We finally made it to their new showroom to go drop off our final payment, only to find the place dark, doors locked at 10am on a Friday. We hopped next door to TacoDeli for a leisurely brunch, came back at 11 to find the place still closed. Bizarre. This necessitated another trip the next week to get these folks paid. Pretending to be outraged on the internet seems to be the newest fad, but you'll get none of that from me. There were some minor inconveniences here and there, but at the end of the day we are very happy with the material and installation, and the new flooring really did transform our bedroom. Give Fashion Floors a holler.

The store has good collection of LVP and the owner Janak was attentive to our requirements and…read morehelped me through the selection. Had no issues there. They had to remove the tiles/carpet and then had to install the LVP in my brand new home. The guy who turned up to get this job done did not even have minimum sense to seal down the areas to avoid the dust from tiles to spread. Also, owner had told me he would send shoe moulds but then did not. I had to follow up on that and get it on time. After the LVP installation , I was so disappointed to see a lot of dents/paint peels off the walls everywhere he took off the tiles. The shoe moulds was in a different color and did not go well with the baseboard. Owner promised me to correct with paint touch ups but never showed up after collecting the check. I realised only at the end how the owner could offer me better pricing. He balanced the good quality product with cheap labor. Owner does not respond to any future queries. I had to hire painters at my expense to fix the damages. I would not recommend this business to my friends.

I hired Matt from the recommendation of a neighbor to redo the floors on the first level of my…read more1960's build. He worked to remove the tile, laminate, linoleum, etc. and exposed the original concrete slab underneath. Matt did a great job, he has an eye for detail and is a great craftsman. I'm really excited about the finished product-- it looks great. They went above and beyond to take care and manage all the furniture and children's toys in my house while working of the floor. Matt was fair and straightforward with pricing, and I feel we got a great value and a floor that will last for decades.

We have a 106 year old pier and beam home that had a concrete porch poured to replace the original…read morewooden front porch about 70-75 years ago. The soil in our area is that red clay that expands and contracts, so some large cracks appeared initially, but not in the last 10 years. That was the only areas that we had not addressed until I saw MD Specialty Coatings on Facebook. They are efficient, knowledgeable and take pride in their work. We are very pleased with the cost, work time and final product. We highly recommend Matt Steven Ramirez.

Sam is awesome. My…read morewasher decided to just spew water all over my apartment one morning. Thank goodness I caught it before I left because I usually just walk out after starting a load I tried to clean it up only to realize there is no way I am going to be able to get this all up without spending hours and hours and I needed to get my son to school and me to work. I immediately called SCProservices and after speaking with me was able to squeeze me in quick before some other appointments because of the size. Showed up, sucked that stuff right up, left fans, etc. etc. Came back and put my carpeting back together PLUS shampooed my carpeting. Wham bam thank you maam. Couldn't have been any easier and my carpets smell awesome, ha ha. Oh, and I am a single momma and he was not creepy at all. I understand this sounds weird but let's face it, no woman (or man) wants a creeper all up in their apartment/home if it is just them there. He's cool.

I can't say enough good things about Sam. His knowledge of all aspects about flooring is…read moreunbelievable. I would call Sam before you call any flooring installer. The amount of prep work needed to get a quality and trouble free hardwood, or even engineered wood floor takes more knowledge and skill than one would think. It's more than just the installation. My wife and I have installed several floating engineered wood floors over the years and decided to do this one as well. But we have never glued flooring before. We hired Sam to come and do a moisture reading so we could determine the proper glue to use. While he was setting it up I asked a few questions which quickly turned into an education I could have not gotten anywhere else. We quickly realized how much more prep we needed to do. When the prep work was over, Sam, who out of the kindness of his heart, came to help us get the first few rows installed on his day off! He taught us troweling techniques, talked to us about layout and gave us tips that only an experienced installer would know. Sam spent several hours of his own time and asked nothing in return. You can tell he takes great pride in his craft and really want's people to enjoy what they purchase. I wish more craftsmen approached their jobs with the integrity, pride and skill that Sam brought to us. He told us he has been doing this for 20 years and shows! I will never call anyone else about flooring and only refer business to Sam. Thank you Sam!

We needed to add a backsplash to our wet bar kitchen and worked with Enoc directly. We had all the…read morematerials ready for him and he was very responsive and offered a reasonable estimate. The installation was quick and looks great, exactly what was needed! Would recommend his services and will look to him in the future for any other tiling we may need.

I hired Enoc to replace some mosaic tiles that had fallen out of our shower wall. He showed up as…read morepromised and re-installed the tiles. During the process he noted that the grout he brought was white and that our existing grout was grey. When he had finished, we agreed that the grout might be too noticeable and he said that he could come back and re-do the whole wall. When I looked at it the next morning, it was too noticeable and tried contacting him about coming back. There was no response, despite three attempts and an offer to pay for the re-grouting. Based on this, I would recommend against using his services. He doesn't stand behind his work and avoids customers who need follow up service. The funny thing is I gave him $50 more that he quoted for the job. He showed up as promised, did the work and offered to re-grout if the color wasn't right. Up until the time I was ghosted, it was a good experience. Now I would say stay away. There are plenty of other people out there who respond and stand behind their work.