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    Aluna

    5.0 (6 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

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    2 months ago

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    18 days ago

    Epically grateful!!! Next day appt, compassion and options to help.amazing communication amd explanation.

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    5 months ago

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    7 months ago

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    1 year ago

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    Gemcore Veterinary Services

    Gemcore Veterinary Services

    4.9
    (508 reviews)

    Gemcore cancer to my house to put my 14 1/2 year old dog to sleep, so I can't say it was a great…read moreexperience. It was a terrible experience. But that was not the fault of the provider, just the fault of what I was having to do. The vet was very nice and very patient. She even gave me a late night appointment so I could spend some quality time with my Dog. Writing this review brings up my pain again, but they did such a good job that I want other people to know about them. They were, expensive, but that was partially because it was a late night visit.

    I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

    Slaton Veterinary Hospital

    Slaton Veterinary Hospital

    4.7
    (210 reviews)

    We had to see Dr Slaton to determine next steps with our dog Charlie. I have never had this…read morewonderful an experience for a very difficult time. This was the most empathetic veterinary group I've ever had the pleasure of going to. We had to assess our Charlie for quality of life and Dr. Slaton was very sensitive and caring and confirmed our decision to make a difficult choice. In addition, he and his staff made our decision easier. The things that they did were very loving including allowing us time with Charlie and allowing him to have a Hersheys kiss before he passed. We spent some time after he passed and left after they had taken Charlie away. In the days that followed we received flowers and a sympathy card from their office. When we picked up Charlie's remains they were presented in a beautiful box along with a lovely paw print. Slaton veterinary made a very difficult time a thoughtful and caring time. I highly recommend their services.

    I am disappointed by this response because it does not address the substance of my review and…read moreinstead seems to frame my concerns as the understandable distress of someone whose dog is facing serious medical problems. That is not what this is about. I have three Golden Retrievers and have had many dogs over the years. I understand that dogs age, become ill, and develop serious medical problems. That is a painful but inevitable part of loving them. I do not blame a veterinarian because my dog is sick. My concern is the care Emma received when I brought her in because she was sick and in pain. I brought her in twice for an unexplained limp and expressed that I believed something was wrong. No X-rays were taken. Imaging performed elsewhere later showed severe destruction of the ulna near her elbow and significant risk of fracture. I also raised concerns about persistent skin inflammation, recurring ear problems, and irritation around her mouth. These issues improved rapidly after she received different treatment from another veterinarian. These are specific concerns about clinical decisions, not expressions of sadness about having an older dog. Saying that you understand how upsetting it is when a beloved companion has serious medical issues does not address them. I also find it difficult to reconcile the statement that the practice would "welcome the opportunity to discuss" my concerns directly with the fact that no one contacted me after my review was posted. Weeks passed, and this public response was the first outreach I received. If anything in my review is factually inaccurate, please identify it. I would also welcome an explanation of how the specific care decisions I described were consistent with the "thoughtful, evidence-based medicine" referenced in your response. Emma being sick is not the complaint. The complaint is what happened when I repeatedly brought a sick and painful dog to this practice for help.

    Comforting Creatures

    Comforting Creatures

    4.9
    (136 reviews)

    I absolutely cannot recommend Comforting Creatures enough! From start to finish during this…read moreextremely difficult time, Ann, Erica, and Shana made this experience so comfortable for our family. The compassion and heartfelt care was clear from the first phone call. They went above and beyond and I am so grateful for Dr Shana agreeing to come give our sweet boy a peaceful transition. Timing and location were big factors and she graciously accommodated. It was everything and more than I could hope for because she is so kind, loving and thorough and it showed through and through for the entire process. This is the kind of person you want for a hard time such as this, along with her truly wonderful staff. A million thanks!

    Dr. Shana is truly one of the kindest, most compassionate people I've ever met. She helped my…read more15-year-old Yorkie, Mary, peacefully cross the rainbow bridge, and I'm so grateful we had her guidance during such a heartbreaking moment. From the moment she arrived, she was gentle, patient, and incredibly thoughtful--explaining everything clearly and giving us the time and space we needed. Mary was calm and comfortable, and the entire process was peaceful and free of suffering. If you're facing this impossible decision and want your pet to pass at home with dignity and love, I cannot recommend Dr. Shana enough. She made an unbearable day feel a little softer, and I'll never forget the care she showed both Mary and our family.

    IVS Mobile Vets

    IVS Mobile Vets

    5.0
    (25 reviews)

    It's taken some time for me to get around to writing this. I hope the day never comes when you need…read moreend-of-life care for your dog. I hope that you are reading reviews of IVS Mobile Vets for any reason other than why I sought their services. But if that time has come, when your beloved pet can no longer continue pain-free and without complications, you are told you have options. Someone told me to "drop him off at a shelter" and "start the grieving process". Others said to take him to a vet and have him euthanized at the clinic. Cost being a factor, I was mortified at the prospect of having to consider either of the above options. Abandoning a family member to die alone and wonder why? Who can do that? I came very close to having to consider that option; that is until I found IVS Mobile Vets. Encouraged by glowing reviews, I called to inquire about end-of-life care services and pricing. Dr. Moore answered my call, and even before we could get to details, she solemnly and compassionately listened to me go on and on about my little Donnie, and validated my immense grief over what was to come. Moreover, despite prices for everything everywhere being at an all-time high, Dr. Moore quoted me at-home euthanasia and private cremation for almost $200 LESS than the next lowest quote that I obtained... and I had called over a dozen vets and organizations. Donnie went to sleep on February 15, at about 1pm. In the comfort and safety of his own home, while lying in the bed that we shared for over 13 years, he drifted peacefully, and I held him until his frail little body started to cool, I don't know if it was a 1/2 hour or 1/2 a day, but Dr. Moore left us alone and gave me the time I needed for closure. Dr. Moore was gentle, patient, and truly compassionate. Despite it being the most heartbreaking day of my life, the occasion was peaceful and life-affirming, and I will mourn and cherish that memory for the rest of whatever's left of my own life. Every corner of my home is a mine field of Donnie memories, and I can't envision a day when I could come home and not long to see his little face in the upstairs window, waiting for me to open the door. But, I am forever comforted to know that I did right by my little guy, loving and caressing him to the very end. Donnie's ashes were delivered to me in person about a week later, with a heartfelt card, dignified packaging, and supplemental literature on grieving. Thank you, Dr. Moore, for your kindness, compassion and integrity. Truly an angel of mercy.

    It's taken me a while to write this review, because I'm still getting over the passing of my…read morebeloved dog Gus. But I just have to say Dr. Moore was an angel during this process (as well as healthcare prior to his passing). I was so worried about what would happen at the end, terrified to be honest, and she did everything to make us all comfortable for this final transition. I truly feel blessed that she was in our lives. My husband and I are eternally grateful. Thank you so much, Dr. Moore, for making such a painful experience as beautiful as possible.

    Honor Pet

    Honor Pet

    4.7
    (54 reviews)

    I have no words to express my gratitude. From the moment I made that difficult call and spoke with…read moresweet Sherry (sp?) who was so very helpful, then my comforting talk with Dr. Shea, who was so wonderful and understanding, and above all completely honest with my Stella's overall condition, I couldn't have made this choice without her, I was completely lost and inconsolable. Dr. Shea was my guide in my time of need. When the final day came, Dr. Erica came to our home. She is this beautiful angel, with the most kind and gentle voice. She helped us walk our precious Stella over the Rainbow bridge in the beauty of silence, reverence, and peace, it was so beautiful. Dr. Erica sent us the most amazing sympathy card a few days later that touched my heart deeply. Honor Pet has not only been there throughout this difficult journey, but their kindness, compassion, professionalism and guidance have meant more to me and my family than they can ever know. Today, Stella is back home at her final resting place, where she belongs...they sent her home to us in this incredible Honor box which carried her remains, a mini glass bottle of her fur, a candle to burn if/when I need to feel her presence, a digital print of her beautiful little "chocolate chip nose" we all loved and adored, a package of Forget-Me-Not seeds to plant in her honor, and a letter conveying their deepest sympathy for our great loss. It was all so overwhelming and thoughtful. If anyone is faced with such a difficult decision as this, and you are like me, confused and doubting whether you're making the right end-of-life choice, I cannot recommend Honor Pet enough. I promise, you will be blessed and given the truth and confidence as to when that right time comes. Stella never suffered, because Dr. Shea went over her symptoms/behavior, but when she started showing signs that she was ready, I recognized them and knew. My Stella no longer is suffering... The devastation over losing a beloved pet cannot be fully described in words, other than this: "Grief is the Price we Pay to Love." I love you my sweet girl, wait for me.

    My pet passed away june 12th. It is July 23rd and we keep contacting honor pet about our status…read more They keep kicking the can down the road saying they will give us an ETA and we still have to constantly reach out with no response. Our pet is cremated but they are waiting on the necklaces we ordered. But it's been two additional weeks. Worst experience ever. I'm grief stricken and just hope that we get our beloved boy back.

    Veterinary Medical and Surgical Group

    Veterinary Medical and Surgical Group

    3.8
    (391 reviews)

    Dr. Simpson was amazing. She was friendly, informative, patient, knowledgeable, and helpful…read more She took her time in explaining what my dog needed for his procedure and how the procedure works. She also explained that during the procedure there is a possibility he might need surgery depending on if there is any damage to the area. She even drew out a picture to help us understand better. Dr. Simpson has great bed side manners, is empathetic, is passionate about her job, and guinuenly cares for animals and their well being. The receptionist provided great customer service. She was nice, helpful, and informative. Thank you for providing great care for my dog.

    Dr Higgins (DVM Neurologist) is absolutely the BEST! I trust him with my ADA registered Service…read more(medical) Seizure Alert Dog's LIFE! Sid started alerting me to seizures when he was about 10 months old. He's 100% accurate and has saved my life by 'alerting' me while I've been driving on the freeway a few times, as well as many other situations. He's also been through extensive behavior training. AND...he happens to be a French Bulldog with all of the health issues associated with the breed. Dr Higgins diagnosed him with mild IVDD, and has been so incredibly thorough and compassionate (especially since Sid HATES being at the Vet). I really believe that he loves and cares about the animals he treats, and cares about their humans as well!

    Aluna - pethospice - Updated August 2026

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