I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

The most caring and empathetic team came to assist with the end of life care for our bulldog. They…read morewere sincere, patient and so caring with our family during this time.

Epically grateful!!! Next day appt, compassion and options to help.amazing communication amd…read moreexplanation.

I absolutely cannot recommend Comforting Creatures enough! From start to finish during this…read moreextremely difficult time, Ann, Erica, and Shana made this experience so comfortable for our family. The compassion and heartfelt care was clear from the first phone call. They went above and beyond and I am so grateful for Dr Shana agreeing to come give our sweet boy a peaceful transition. Timing and location were big factors and she graciously accommodated. It was everything and more than I could hope for because she is so kind, loving and thorough and it showed through and through for the entire process. This is the kind of person you want for a hard time such as this, along with her truly wonderful staff. A million thanks!

Dr. Shana is truly one of the kindest, most compassionate people I've ever met. She helped my…read more15-year-old Yorkie, Mary, peacefully cross the rainbow bridge, and I'm so grateful we had her guidance during such a heartbreaking moment. From the moment she arrived, she was gentle, patient, and incredibly thoughtful--explaining everything clearly and giving us the time and space we needed. Mary was calm and comfortable, and the entire process was peaceful and free of suffering. If you're facing this impossible decision and want your pet to pass at home with dignity and love, I cannot recommend Dr. Shana enough. She made an unbearable day feel a little softer, and I'll never forget the care she showed both Mary and our family.

I wish I could give 100 stars. Dr. Watson was so amazing and compasionate in our time of sorrow…read more She came in and explained the procedure and allowed my wife to hold our dog. My kids were able to pet her and love on her as our beloved slowly passed. No pain. No suffering. We owed this to our love. Being comfortable in our home. No dog likes the vet clinic. She was at peace. Thank you Dr. Watson!

Dr Watson was able to see us the same day in assisting with our 15 1/2 year old Chihuahua, Mocha…read more She was very compassionate and helpful during this tough time. She explained the procedure very well, and allowed us to hold her during the process. We were hesitant on whether to do it at home or at the vet, but are so glad we choose Dr Watson and Dr 4 Pets. We never felt rushed, and felt nothing but compassion, kindness, and understanding from Dr. Watson. Additionally, Mocha's ashes came delivered in a beautiful box less than 5 days later.

The event went better than expected. Dr. Chan was kind and patients. I'm glad it chose to do this…read moreat home.

I cannot say enough about Peaceful Paws and the care they provided during one of the hardest…read moremoments of my life. Dr. Chan was incredibly patient, gentle, and compassionate, treating my dog with such dignity and love. What truly set them apart was the entire team...every phone call and text I sent was met with kindness, calm, and genuine care. They made me feel supported and held through an experience that felt unbearable. I had reached out to several places, and I am beyond grateful that I chose Peaceful Paws. I don't typically write reviews, but their level of compassion and going above and beyond during this time meant so much to me. I will never forget it.

While the circumstances were not good, the service was. She made sure to connect with us. She asked…read morequestions about our dog and made sure we knew this was not easy but given his condition we were doing the right thing. She explained the whole process that the medication would have on his body and gave us plenty of time with him. She also provided a paw print and offered a keychain with his hair in it, no extra charge. I will use her again when the time comes for my next dog if we are still in town. I have recommended her to other people and they appreciated her as well.

Definitely a sad day when you have to fathom putting your family pet down. If you have a family pet…read morelike we did, this is the most calming and peaceful way to put your family pet down. I would say it takes roughly half an hour, talking over your family pet, as they calmly give your family pet a three step process. Dr Martin was very gentle with our family dog Miles and as we spent our last moments with him, she peacefully sedated him, as well as talked us through their process. Instead of putting your dog and your family through the stresses of a veterinary office definitely give A Peaceful Process a call. You can schedule your appointment online and the will work with your schedule. This isn't the easiest review to make but when it comes to your family pets calm and restful passing, as well as your mindset going through losing wha most would say is a member of your family, this is the way to go about that.

We highly recommend Lory (Pet Pal)! She has been coming twice a month to give our senior dog,…read moreMhysa, her Adequan injections, which has helped with keeping Mhysa on the walks she loves so much! Even though Mhysa was never thrilled about getting shots, she absolutely loved Lory -- and our cat would always come out to say hi too, which says a lot! Lory was consistently kind, knowledgeable, communicative about her ETA, and generous in sharing helpful resources and guidance. It gave us so much peace of mind to have someone we trusted caring for our pets. We're only stopping services because we're moving, but we would highly recommend Lory to anyone looking for compassionate, reliable, and knowledgeable pet care.

So grateful for PetPAL LA!! Went to Europe for a week and relied on Lory and her team to make sure…read moremy cat was fed and attended while I was away. They have been great in the past, and it's a huge relief knowing they are checking in and have the veterinary knowledge and connections to care for any emergency that may come up. They even sent me photos and updates of my cutie while I was traveling. Definitely recommend.