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Pet PAL LA

5.0 (98 reviews)
Closed • 9:00 am - 7:00 pm

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Services - Pet PAL LA

Dog walking

Pet boarding

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Recommended Reviews - Pet PAL LA

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Reviews With Photos

Jason Y.

We needed help with daily medication pilling, administering subcutaneous fluids, and general grooming tasks for our elderly cat of 20 years. I was out of town for a week so we were quite concerned that these tasks, normally a two person job would be completed with minimal stress to both our cat Binky and my wife. We found Pet Pal LA to the rescue to help with these tasks. Lory and Yesenia exceeding all of our expectations. They were very professional, showed up on time, reliable, and able to work around our busy schedule. Communication was excellent with follow up and stayed in contact with text messages. My wife got advanced text messages so we could get our cat ready for the in home visit. Lory and Yesenia were very gentle and kept our kitty comfortable while all of the procedures were completed. There were some last minute add-ons of mat shaving, nail trims, and ear cleaning that was easily accommodated. Both were knowledgeable about pet care and gave recommendations about nutrition, handling feisty pets, and suppliers for specialized pet products. I have a few more trips in the near future so both my wife and I will be at ease knowing that we can rely Pet Pals LA to assist with caring for our elderly cat.

Thea S.

I cannot rave enough about the care our 11-month-old boy cats received at home from Lory! They are rescues who needed multiple medications at once and were highly resistant to us because we had just adopted them. We were bitten and scratched over several days before we realized that if we didn't get help, our boys would not get over their infections. Lory managed the challenge very successfully, and she even gave us great advice about feeding them and cleaning our living space to help eliminate a parasite for which the boys were being treated. We subsequently hired her team for wellness checks and will continue to consult with Lory about their care, even while we have a great vet. Brava, Pet PAL LA!!

Kitty cat
Stacy L.

Lory was a Godsend recently as she helped me navigate life with my sweet aging kitty cat who had somehow gotten 3 very serious diseases in his old age and required lots of care and attention. I was doing my best but just couldn't keep up and figure out a lot of it and that's when I remembered I had met Lory at my vet's office a few years back and kept her card. So I called her to help out with my furry baby and she was at my home teaching me how to care for his diabetes and kidney failure and how to keep him comfortable and as happy as he could be under his circumstances. I do believe she helped extend his life, and even better, helped his last few months not suck as much as they would have had I not had her expertise to guide me. She was always on time, never rushed my cat's care, she stayed in good communication and made sure she explained everything she was doing for my cat so I would hopefully be able to one day NOT need her services (but I still did because I wanted to make sure my cat had the best care and I wasn't confident I could do it alone). She would also sit with me when I had to call the veterinarian after I'd leave his office and was still confused about how to follow all of the various instructions. Lory would always make sure the doctor's orders were honored and that her care complimented and supported them. I was grateful to have her because I constantly needed her to translate their medical jargon into English lol. Basically, her help was invaluable to us. She is professional, considerate, flexible, and clearly a good person with a good heart who just wants to help animals and their humans through the toughest of times - and that's exactly what she did. My little sweet furry guy eventually succumbed to his illnesses, but if I still had a pet who needed care, she would be the first person I'd call after my veterinarian for support.

Socks & Lory early 2019.

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1 year ago

Lory is great and very accommodating. Definitely recommend her. I have a difficult to control cat and she trimmed his nails no problem.

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Ask the Community - Pet PAL LA

Review Highlights - Pet PAL LA

“The process was overwhelming to me and Lory made it look simple because of her vast experience and expertise.”

Mentioned in 92 reviews

Read more highlights

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When other company's told us it would be thousands more and would have to be months off from the…read moreschedule we would need furry freight said no problem! They got us the flight we needed and helped us through all the steps, told us what we needed to do and when all the way till the end! Having an English Bulldog it was terrifying to try and get her to Hawaii cause that's a long flight and flat faced dogs are difficult to crate but they comforted us and said that she would be safe and they didn't disappoint she arrived safely and we couldn't be more grateful! If you're reading this and end up using them for your animal get ready for exceptional service from people who take the time to know you, your pet and your needs!

All major airlines refused to ship my Staffordshire Bull Terrier because of his breed. Even though…read morehe's the sweetest dog--more likely to run from butterflies and chickens than hurt anyone, and amazing with kids, he was still considered as an "aggressive breed." and not suited for any civilian travel in cabin or during under due to him also being considered short nose. We were PCSing from Hawaii, and even MilFlights wouldn't take him last minute due to breed. In a panic and google search, I found Jeff with Furry Freight who contacted me back immediately after my request for information. He was able to accommodate us extremely last minute--literally a day before our flight after multiple failed attempts with the other major airlines. From start to finish, he came up with multiple courses of action to make sure our dog got as close as possible to our destination within the timeline we needed. The handler who picked up our dog from our home was fantastic. He was calm, great with our pup, double-checked all of our paperwork, and made sure we were confident before sending him off. Both the handler and the company kept us updated with pictures before the trip, during progress checks, and even after he was loaded. They also followed up to make sure he was picked up at the final destination. Communication was absolutely top notch. Even with the Hawaii-mainland time difference (and my stress of forgetting it sometimes), Jeff answered every call and text within minutes. Military PCS moves are stressful enough--adding pets in Hawaii with breed restrictions and weather limitations makes it even harder. Furry Freight truly took a huge weight off my shoulders, and I'm extremely grateful for the care and service they provided. I would 100% recommend them to anyone needing reliable, compassionate pet transport.

Pet PAL LA - pet_sitting - Updated October 2026

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