Not only will they raise your rent multiple times throughout the year... They have the audacity to…read moreraise it when they have had their main driveway doors has not been working for months!! This is a huge inconvenience because it makes accessing the majority of the units impossible while entering with many trucks, trailers and moving vehicles. The fact that out rates (two units) have more than doubled in a year, and not maintaining the property/units is not acceptable. We have spoke with many other tenants while there and they are equally or more frustrated. We have heard a couple stories much worse than ours. It's not surprising why so many people have been moving out lately. While it may be convenient to our home we will be finding somewhere else with better staff and facilities.

I was so stressed having to move and finding a storage unit Michael L. Tuned that around for us…read more Michael Is the best, helped us out upgraded our unit and kept us in our budget. giving good suggestion and an idea. I never thought I would say this, but I'm actually excited to put my stuff in the storage until! Put your crap in here!!!!

Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

I have three storage units at this facility and overall it's been OK after all. It's a storage…read morefacility. I am supposed to have access to my units within the operating hours every single day. Today I went there with the moving truck moving help to unload one of the units that contained all of my mothers belongings. When we arrived The parking lot was roped off because they had resealed the parking lot without any notification. I was unable to access my unit. The attendant was extremely rude and when I voiced my frustration, she said I don't care! She told me that I will not be able to drive on that parking lot for 48 hours so I had to pay the movers truck rental in disappoint my mother and they don't care! My advice don't rent from these people

I have had my unit here for almost two years. My rent has…read morebeen raised by over $20 a month (which happened right away) and services have been removed. The garage door finally works well with a code. It was broken the first six months or so. They only have one employee working in the office at a time, and although they are very nice, they are usually gone, checking locks. That means you can't find them to talk and they never answer the phones. The light outside of my unit has been busted for over a year, and I cannot see inside of my unit. I have asked them to replace the bulb several times, and each time they say they are waiting for approval to buy a pack of bulbs from corporate. Waiting for light bulbs for 9 months? They also say they have lights you can check out at the front desk...but again, they are never there. Apparently tenants can no longer use the dumpster without asking an employee to unlock it. But again, you can never find one. There was also a flood on my floor at one point. Thankfully my stuff was fine. So basically, I pay for a cleanish facility to check my locks, raise my rent, and take away services. Glad I finally have time to clean it out and leave.

I been having my storage here for a year and I feel safe and they have been the best storage I have…read moreever been to they are just like family. Joanne coffey

I needed a storage unit at the last minute and was looking on line and low and behold this place is…read morea hidden treasure . Alex was very friendly and very understanding to my needs. He made this extremely easy and this place was very convenient as well as very affordable . ***** stars !

Kimberly was great! She explained all that was needed to make the move in as easily as possible…read more She got us in and out in no time. Thank you!!

I had an excellent experience with Kimberly. She was incredibly helpful, explained everything in…read moredetail, and went above and beyond to assist with my needs. The cost was also very reasonable, making it great value. I really appreciate the outstanding service and support I received--thank you, Kimberly!

The ladies in this office were very helpful! They gave my mom her senior discount, every little bit…read morehelps! The facility is very clean and well maintained. The best prices around too! They honored the price I found online and made the process very easy and fast.

Extra Space Storage is easy to set up and affordable. Their indoor, temperature controlled units…read moreare clean & safe.

Nice new facility and DeAndre has been super helpful with everything I need. Got a nice rate from…read morean online deal they were doing. Highly recommend this location. Update 11/14/2024 - my rate unexpectedly went up so i called and William was very helpful and very promptly helped me out by getting in contact with the district manager. they got my rate back down and credited the overcharge to my account all within the span of an hour. Thank you William!

William is so helpful. Always willing to go the extra mile. The facility to very clean. Price is…read morereasonable for the value. Very secure.