My car's under engine splash guard cover was hanging and dragging on road bumps. I called Family…read moreAuto Service and Brian told me to bring it in anytime. Within minutes they had it up on the risers and Khris, along with another mechanic, were taking off the cover, straightening it out, and re-attaching it. They were all very pleasant to work with and courteous. When I asked how much I owed them they told me to just have a nice day! You sure don't find service like that anymore! The small town feel of Alpine is at Family Auto Service. Thank you very much for your kindness.

I went into the shop because my husband's car window had rolled all the way done. Due to some…read morewiring issue, it wouldn't roll back up. So, I went in there because they're the only shop that was open in Alpine, California. Bill the owner had advised me that to diagnose it alone is $115.00, then what ever the issue was.. they would go from there. About 45 minutes later, I was told that I needed to replace the glass window itself, it would have to be special order, and it would take a few days for it. First of all, I'm only in town for the weekend. How is that even possible, our resort will not valet it nor we can even park in the parking structure due to the window not closing... Just great! So, I spoke to the mechanic Chris, a very nice gentleman, who had explained everything in details. Also, he resolved this problem in the meantime. But, I would have to take care of it as soon as I get back home. I am forever GREATFUL for CHRIS, you are brought humanity back to my world. I thank you for your help. I will definitely return just because of him. He had made my day weekend! Chris you are the MAN of INTEGRITY!

I am sceptic of most businesses these days no matter what service I am getting. My boss has been…read morecoming here for years so I decided to bring my personal vehicle here. They were so open and upfront and patient with all my questions and super knowledgeable. I feel like I got an honest reasonably priced service done here and they also helped me get extra things fixed on my vehicle that were actually under warranty and they directed me to the dealer to get those fixed, I had no idea anything was even wrong and they pointed me in the direction to actually get my car fixed under warranty instead of trying to make extra money off of me. I own my own business as well and that's also how I conduct business. I really appreciate honest service providers. They have my trust and referrals from here on out. Thanks guys! -April (Mark's Auto Glass)

I have given a couple of reviews previously, and I cannot express enough on what a great place this…read moreis. This time they fixed my air conditioning, and then also did an oil change. Not only is the pricing fair, but they do great work, customer service is wonderful, they are honest, and they get the job done. I would never think about taking my car any place else. Thank you to Keith, Ken, Hank, and the mechanics.

Awesome customer service over the phone and at the front desk! Temporarily fixed my issue for free…read moreand gave me a quote for a permanent real solution. Love that they didn't try to trap or force you into anything. Very transparent and friendly service thank you!

Worked with Justin to repair my 2010 Toyota Corolla. The knowledge and professionalism is top…read morenotch. Very friendly and easy to talk to. Couple days later, my radiator blew and had to be towed to their shop. With over 251,000 miles, parts seem to be failing. Felt at ease knowing I could trust Justin and the crew to repair this at a reasonable cost. Justin and the crew at John's Automotive is highly recommended.

I feel very lucky to have found an honest mechanic so close to where i live…read more He has worked on a couple of our vehicles with great results. And he sometimes has vehicles for sale. I recommend him for all your automotive needs.

Jerry has been keeping our cars running since 1979 ! An emergency for us is never a problem for…read moreJerry.

I had reason to return today to John's Automotive Care in La Mesa for routine servicing…read more As I've found to be typical for this location, Brian (Service Advisor) was welcoming and friendly. Moreover, the technician (Dylan) completed all the necessary work within ~ an hour while I waited. Again, I strongly recommend you visit John's Automotive Care in La Mesa if your car or truck requires any routine servicing or necessary repairs. Brian - and his co-worker Jay (Service Advisor) - would be certain to treat you well and have your vehicle's work completed quickly with an honest appraisal and at reasonable cost.

This is just a great place to take your car for service. Frankly I like it better than the…read moredealership.

The best place in San Diego! If you want honesty, come here. Dave is my immediate service manager,…read moreand he always comes through. I've been using these guys for about five years and never disappointed. Highly recommended .

Surprise $$$$ John's Automotive Up-charged me once I arrived. I walked out. Shame on these guys…read more They'll take you over the coals with Upcharges and work you don't need unless you do what I did, and that is to walk out and bring my business to an honest shop. I had no idea this was the same people as I had got a [crazy, inaccurate] quote from in 2018. I was quoted over the phone that a complete diagnosis would be $109. They had the make and model, knew it was a truck so should be no surprises when I walk in. RIGHT? wrong. "We like to get paid for our time"; dude at the counter. Then don't misquote customers in the first place. His excuse was, "well, we have to check the back of the truck too". Lame. Posted: are the two quotes for a diagnosis, one from John's and the next from a shop that I won't share here, where my truck is currently being serviced. Further, let's go back a bit in history. In April of 2018 I visited John's location on Riverdale in Grantville. My truck had registered a check engine, which turned up regarding emissions. What did "Johns" say and quote me? " Well, Toyota Tundras have four catalytic converters so you are looking at $3,270. out the door, you need to replace these, then you'll pass smog, clear emissions ". Problem: they got it way wrong: the 2000 Toyota Tundras have TWO catalytic converters mister grifters. After that B.S. I left. [2007s - present have four converters, so ketchup Bubs!] Next, I left and went to "Cardiego" on Adams Avenue. The owner checked the emissions signal and said, " all you need is your drive cycle reset. One hour later and $90. dollars later the work was done, truck passed smog and no more emissions issue. It was my mistake that I had no idea that this same outfit had a second garage in La Mesa, had no idea I was walking into the same line of talk and walk. I expect that the owner Mr. Joan will comment here something like this, " I am sorry you seemed to have this experience, because we don't have a record of you in our system " hmmmm... My response [following my laughter] is this: on 4/27 your computer generated the quote that I have posted here. It generated the information you had on my vehicle back in 2018 because you have my old plate number of 6E71244. So Jon, don't try to tell me you never had me in the "system" because if you had not noticed, I now have personalized plates, I haven't had the 6E7... plates for a while now. To be clear: my Tundra is the best year that was produced, it has been cared for only with master techs, and runs perfectly. Word to the wise: My recommendation is to go elsewhere to take care of your auto. **My truck needed the lower front ball joint replacement in the front only. The shop I went to even took out the $57. diag charge since I had the work done with them. It is silent and smooth as usual. There was no noise in the back and a quote on a diagnosis means you quoted me on a diagnosis of the entire vehicle. Bogus, no: I never "authorized" more diagnosis work. Just a foolish response below.

We have used Pete's Mobile Mechanic Service on numerous occasions for repairs on our Ford F250…read more Pete is very responsive to calls, provides professional and accurate service at very fair prices. We always trust repairs made by Pete and appreciate having someone we can call who is dedicated, reliable and he comes to us (no waiting around in shop, drinking old coffee for us) ... Pete helps us to stay on the road! 11/24/2018 Latest repair: brake calipers, pads... fastest and thorough brake job in San Diego County ever! Pete also provides basic VERY affordable service (brakes, etc) for our Land Rover and Volvo!

Amazing mechanic. I had a spark plug issue with my vehicle and decided it was time to change all of…read morethem. I called Pete and scheduled a time for him to work on my vehicle. He was on time, professional, and completed the job. His pricing was very reasonable. I am writing this review one year after the work was performed and so far so good!!