As someone who has been watching woodworking videos online for a long time and just starting to get…read moreinto the hobby it was a great experience. The people are friendly and helpful, and it helped me feel less intimidated to ask about things. Some stuff to know for beginners like me. First if you're getting wood bring a measuring tape, they have some there too if you need. There is a finished lumber section in the back, lots of S4S lumber of different varieties that you can choose from. Theres a desk in that corner where you tell the people what you want and how to cut it. They give a couple free cuts with each purchase. For the long pieces that are standing up, you can ask for them to cut a piece and put the rest back, but only if the piece you put back is 8ft or longer. The 'B' means they charge by board foot. Its really easy to calculate, they have signs with the calculation, 'L' means they charge by the foot. For sheet goods like plywood, you park your car at a number in the back past the gate. Then you ask someone at one of the counters for what you want. You are also free to walk into the big warehouse outside the building in the back to look around at the sheet goods. You buy the plywood at one of the counters and tell them how you want it cut up. They'll give you a paper after you pay that you take to the booth in the back. You tell them what number you are parked at, then someone will go get the wood, cut it up, and deliver it to your car. Overall I'm really happy with the experience and am looking forward for a chance to go again. I managed to fit two 8.5ft long boards into my suv along with other various goods. It barely fit but now I'm excited to have lots of wood to work with.

For those keeping score at home, the sales associate never called back. No email. No nothing…read more Zero stars for zero customer service.

Junior was my contact person at Sepulveda and he was great! Very knowledgeable about the products,…read moreso helpful and pleasant to deal with. I'm going to ask my builder to order from Sepulveda Building Materials - a nice family owned business in Gardena. And the employees are all so helpful!

Sepulvida has the best granite selection in San Bernadino and Redlands. We went to two others that…read morewere very limitied to whst they offered or has in stock. The customer experience was Super from beginning to end! We left paying a fair price with exactly what we were looking for.

I've never been treated with such disrespect until I came to this place. The so-called manager of…read moreSlabs is the poster child for arrogance with the IQ to match his blue-collar laziness. A few weeks ago, I was quoted a price, only to come back and have it doubled--no explanation, just a blatant attempt to weasel out of doing any real work. It was clear this guy had no interest in lifting a finger to help move pavers. When I asked for his input, he gave me a lazy excuse about the outdoor inventory being "buy as you see." I was fine with that--but I wasn't about to buy something I couldn't see. That required a little effort, and apparently, that was too much for him. Maybe because I'm a woman, he figured I wouldn't question his garbage attitude or demand decent service. He was dead wrong.

I purchased, 3/4 inch marble rocks for landscaping, However what I received is the crushed rocks…read morenot marble which is 1/5th the price cheaper than the price quoted. I showed the rocks to the store agent and compared it to the real marble rocks from another company and he agreed that rocks are inferior quality however did not adjust price or process partial refund. The feedback form on the website also does not work to reach the company.

On time delivery, great prices. Driver was excellent at placing the load right where I needed it.read more

They quoted me $1.80 a brick over the phone and when I got there, it was $2.60 a brick. Pricing was…read moremore expensive than Thompson Building Supply in Lomita. Workers on the lot were helpful and loaded my car. They did not want to negotiate price even though they did not quote me the right price. If I knew they were going to double the price I would not have drove all the way to get the bricks.

They sell defective products and do not allow returns, which is a very dishonest business practice.read more

I needed casting plaster. Not common at most suppliers. Making Lime Plaster for mouldings…read more Lots of great tools for masonry, drywall.

I've been purchasing slabs from this yard for years, and I can confidently say that working with…read moreCarlos has been one of the best experiences every single time. He is, without a doubt, one of the best salesmen in the industry. Carlos goes above and beyond with his customer service he's knowledgeable, patient, and truly takes the time to understand exactly what you need. Whether it's helping you find the perfect slab or making sure everything runs smoothly from start to finish, he always delivers. What really sets him apart is his consistency and professionalism. No matter how big or small the project is, Carlos treats every client with the same level of care and attention. It's rare to find someone who combines expertise, honesty, and genuine dedication the way he does. I keep coming back year after year because of him. If you're looking for top-quality slabs and exceptional service, ask for Carlos you won't be disappointed.

I was torn between giving three or four stars. Our service…read morewas the perfect blend of attentive without being overbearing. I've been in this store several times and that has always been the case. They have a good selection but not a great selection and come here if you are willing to pay full price. The three star rating is because I found the exact same countertop I looked at here for literally half the price somewhere else. Really don't care to know what they offer that the other place doesn't--it was the same and I would have been highly upset if I purchased from here, only to find out how much less I could have spent. Other than that, their space is clean and very well organized, so if that's a priority, and you prefer an aesthetically pleasing atmosphere over more fair prices, you should have a good experience here.

Adrian and all the other employees, are both very helpful and respectful. Always there to help find…read morea product and so very patient.

Employees are very helpful and available. Their prices are much better than their competitor, with…read morelarge selections. We had a great experience with employees going the extra mile to assist us.

I initially had a difficult experience with one of the salespeople at Cal Tile, which left me…read morefrustrated enough that I emailed management about my concerns. I was very pleased with how seriously my email was taken and with the effort that was made to resolve the situation. I subsequently met with Joseph, the manager, and he completely turned the experience around for me. He listened to my concerns about my problematic experience and assured me that he would handle the situation. He then focused on moving forward with my project. He was professional, patient, knowledgeable, and genuinely interested in helping me find the right materials for my kitchen renovation. He listened carefully to what I was looking for in both a quartz countertop and backsplash tile, showed me a number of appropriate options, and guided me in directions that were actually helpful rather than overwhelming. By the end of my visit, I had made my selections and felt very good about them. Joseph's customer service was excellent, and I especially appreciated the way he handled my concerns regarding my previous visit. It says a lot about a business when management responds well to a problem. My experience with Joseph restored my confidence in Cal Tile, and I am very happy to give them five stars.

Courtney at Cal Tile Center was amazing to work with! This was my first bathroom remodel, and she…read moremade the tile selection process so easy while keeping my budget in mind. When they didn't have a floor tile to match my existing flooring, she helped me special order samples so I could find the best match. I even splurged on a beautiful floral niche tile thanks to her design eye! I love how everything turned out and highly recommend working with Courtney--she has such a great design vision!

Randomly popped in with lots of questions for my remodel, and was helped by the nicest and patient…read moreguy, whose name I'll get on my next visit. Tho I'm not their typical clientele, he took the time to answer my questions and was very informative about an array of construction topics. All of the staff I encountered were equally respectful and very kind...which was a first for me after many visits to other places like this, being a woman old enough to be their mom. Thanks so much, guys! It meant a lot!

Really disappointed with these guys. They used to have great customer service. However, they…read morediscontinued my company discount without informing anyone so after driving over there and taking time to carefully select the right pieces, they inform me I need to pay the higher retail price. So I cancelled my order. Generally I like to support smaller businesses such as H&W, but if this is how they operate, with no notice, I'll happily take my business to Ganahl Lumber down the street. Better selection, better quality, air conditioned warehouse etc etc.

They sold my landscape worker several scoops of DG that did not stabilize and admitted it has been…read morea problem lately-then declined to help but offered to sell more product at over market price. This cost 4 days of labor plus materials to have sand. Since they admitted knowing the product had been faulty they cannot ethically stick to a "no guarantee polic without being at fault. All we want is a better batch. This project has cost in the thousands for nothing.

They had what we needed at a good price and loaded up the truck for us. Have always had good luck…read morehere