I initially had a difficult experience with one of the salespeople at Cal Tile, which left me frustrated enough that I emailed management about my concerns. I was very pleased with how seriously my email was taken and with the effort that was made to resolve the situation. I subsequently met with Joseph, the manager, and he completely turned the experience around for me. He listened to my concerns about my problematic experience and assured me that he would handle the situation. He then focused on moving forward with my project. He was professional, patient, knowledgeable, and genuinely interested in helping me find the right materials for my kitchen renovation. He listened carefully to what I was looking for in both a quartz countertop and backsplash tile, showed me a number of appropriate options, and guided me in directions that were actually helpful rather than overwhelming. By the end of my visit, I had made my selections and felt very good about them. Joseph's customer service was excellent, and I especially appreciated the way he handled my concerns regarding my previous visit. It says a lot about a business when management responds well to a problem. My experience with Joseph restored my confidence in Cal Tile, and I am very happy to give them five stars. read more

Courtney at Cal Tile Center was amazing to work with! This was my first bathroom remodel, and she made the tile selection process so easy while keeping my budget in mind. When they didn't have a floor tile to match my existing flooring, she helped me special order samples so I could find the best match. I even splurged on a beautiful floral niche tile thanks to her design eye! I love how everything turned out and highly recommend working with Courtney--she has such a great design vision! read more

Cal Tile Center - Interior Design Near Me - Torrance, California

Small shop on the corner of Anza and 190th in a vacated BoA. The vault and ATM are still in place! Anyways, they have tiles galore in every style, color, and material. You're bound to find something that you like. Just have to sort through thousands of tiles that are not really organized. The tiles are also very pricy compared to big box stores. Oftentimes you can find the equivalent tile for half the price. Nevertheless, we purchased tiles for our bathroom here but bought our shower pan and edging elsewhere. Luckily, the tiles were in stock, so I was able to pick up at the Hawthorne warehouse location on 147th and Inglewood the same day. Overall, a positive experience and will go back there when we renovate our other bathrooms read more

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Had analysis paralysis going to floor and decor, not many options at Home Depot but cal tile was seriously the best fit. I went in only looking for counter tops and ended up getting my flooring, bathroom tile and everything else lol. It's like the secret spot that everyone should know about. Absolutely excellent selection. Most importantly is the service from Courtney and her team. She made the process so effortless. She should be an interior designer because her feedback was EXTREMELY helpful. 1000% recommend! read more

Cal Tile is the best place to get countertop and tiles. They have a beautiful selection of everything. Ask for Courtney! She is VERY helpful, responsive, and will see you through the completion of your project. With her interior fashion degree, she can guide you through with your project and give good feedback and advice on what works best. Thank you, Courtney!! read more

Cal Tile Center - Bathroom countertop - Interior Design Near Me - Torrance, California

We had a great experience purchasing tile from Cal Tile for our kitchen backsplash and bathtub/shower areas for two bathrooms. We worked mostly with John, who was super friendly, knowledgeable, and helpful throughout the process. He helped us select and order our tile and made sure everything arrived on time. On a day when John was out, Alicia helped us find coordinating trim since the tile we chose didn't have a matching trim available. She was also very friendly and helped us find an option that worked perfectly. The store is large with many options, so we really appreciated having knowledgeable staff help us narrow things down and find exactly what we were looking for! Everything arrived on time, and the tile looks great! read more

I can't say enough good things about Alicia at Cal Tile Center. She helped me select everything for my home renovation -- kitchen countertops, kitchen backsplash tile, bathroom tile, and even replacement hearthstone for my fireplace. Alicia has a true eye for design. I came in with inspiration photos and a general vision, and she consistently took the time to research products that matched my style while staying within my budget. She never rushed the process and spent countless meetings with me walking through options, discussing pros and cons, and refining the details until everything felt right. Her guidance made what could have been an overwhelming renovation process feel thoughtful and manageable. If you're looking for someone who is knowledgeable, patient, design-savvy, and truly goes above and beyond, I highly recommend working with Alicia. I'm so happy with the results. read more

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So glad we came here. We were greeted by Courtney and she was so helpful in selecting our tile choices and kept us informed throughout the process when she had color themes for us to review. I highly recommend this place especially Courtney. We are so excited to see our Kitchen and Bathroom finished. Thank you Courtney read more

Courtney is amazing and kind. A pleasure to work with. She was very familiar with the products they had and had great recommendations

Cal Tile has fantastic-quality tiles, and the customer service was excellent. I was helped by Ceci, and she was wonderful throughout the entire process. She took her time to answer all of my questions, listened carefully to what I was looking for, and helped me choose the most suitable tiles for each of my spaces. What initially felt overwhelming in my head became a seamless and enjoyable process with Ceci's guidance and expertise. I never felt rushed, and she provided valuable professional advice that made the selection process much easier. Her knowledge, patience, and attention to detail were greatly appreciated. I would highly recommend Ceci to anyone visiting Cal Tile and would gladly work with her again. read more

What a great place! The inventory is incredible. We were renovating two bathrooms in preparation for the sale of my childhood home, but were overwhelmed by the choices available at the store. We described the style we had in mind and Cal Tile associate, Alicia, found the perfect choice in record time! Thanks to her, our bathrooms look beautiful! Thank you, Alicia, for your kindness and patience---and your good eye! read more

Cal Tile Center - Tub with Porcelain surround - Interior Design Near Me - Torrance, California

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I needed to match tile, extending from kitchen into dining room and choose tile for newly renovated wheel chair accessible shower. John was extremely helpful in showing me possibilities and ordering Travertine tile they didn't have in showroom. Huge inventory and options in showroom. Staff helpful and gave time to allow me to roam and look. Easy parking in large lot. read more

Cal Tile in Torrance is an Amazing Tike store with a huge collection of different, specialty tiles. The Quality is Amazing. Ceci is the Absolute Beat. She helps you with matching tiles with your decor. Very knowledgeable, great patience as we changed our mind and she was happy to help us. She makes Cal Tile a fun place to shop for tiles. We will definitely be going back to Cal Tiles read more

Customer service and giving better time frames and when it's delayed work with the client not be extra rude .

What went well??? What didn't?!! First, when you walk in the door, ask for Jazmine. She's amazing. She's honest, has a great sense of humor and an incredible eye for combining beautiful tile. She won't let you make a bad decision. Jazmine helped us with our kitchen and bathroom and because of her, we love our spaces and everyone who visits comments on the colors and textures. Cal Tile has an amazing selection of tile and when we have another project we will return to Cal Tile. We will also only work with Jazmine! read more

Cal Tile Center - We took a sample of our cabinet colors to Cal Tile and Jazmine helped us select not just the floor and backsplash but also the grout! - Interior Design Near Me - Torrance, California

We love Cal Tile Center, I've lost track of the number of hours we've spent there browsing. Wonderful selection, and helpful staff. Alicia answered all our questions and let us set up shop on a table so we could compare all the different colors and patterns to find just what we wanted. Very easy to work with once we made up our minds, and we're very excited to have our tiles finally being installed. read more

Cal Tile Center - Our kitchen starting to come together! - Interior Design Near Me - Torrance, California

I went inside looking for large tiles, and once in there, your brain starts working on all the projects you can do !! I asked for pricing on a few of them and the lady said she'll prepare a quote for me. She sat down and started talking to her coworker while I waited. I noticed it was taking longer than expected since she was taking phone calls and all, so I started looking around the store, to give her time to get ready (here I am all considerate). I come back to the desk and she's still not working on my quote but doing other stuff. So when she sees me she tells me to give her a minute, so I continue looking around. 2 minutes later, a family comes in, and to my surprise, they get helped right away... I come by the lady's desk and she tells me to give her my email so she can send a quote later because now she's busy... I wasted like 40 minutes waiting for her... I was so upset... anyhow, I went to floor and Decor in Carson and purchased my tile. Yeah, they didn't have the exact same as Caltile, but they had enough for me to choose from... Btw, it was the lady in black long hair, latina... you guys missed out, as we've done several tile projects since. read more

When I first arrived at the office, I was overwhelmed by all the options styles, colors, you name it. Then I met Ceci, and everything changed. She made the process feel easy and manageable from the start. I've worked with Ceci on many projects, and she consistently brings deep knowledge, thoughtful guidance, and a calm, confident approach that keeps everything on track. She helps meet deadlines and often goes above and beyond. Thank you, Ceci -- you truly make a difference! Araceli read more

We recently completed our 4th project with Verity Kitchen & Bath using Cal Tile Center for all the projects. We completed a kitchen and 3 bathroom remodels. Cal Tile has a vast selection of tile in many colors and patterns to choose from. Ceci was our rep at Cal Tile for all the projects. She was an amazing help on every project. She knows the inventory well and has many suggestions to offer but is always listening to what we wanted as the customer. We chose gray and white for our colors choosing tile for floors, bathroom walls, showers, and backsplash. We could not be happier with the finished projects. This last project was our master bathroom and it feels like the most luxurious spa every time I walk in. read more

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John Quiambao helped me out with tiptop professionalism . John has been the most helpful in getting this house project done in a timely , kind manner . He has been the light during this total turnover in my house. Please take good care of John . An asset to your company . Truly. Thank you for everything ! read more

Cal Tile has a great inventory, but even better is the people who work there. I worked with Jazmine Monk. She has a background in design and was extremely helpful with her suggestions and input. Our project turned out really well. I've referred her to others and they were also very pleased! read more

Ceci at the Torrance location save my project last week! I've worked as an interior designer for 8+ years so I am used to having to problem solve, but I had a tile order go awry on a project and going to Cal Tile was the solution I needed. I walked in saying I needed X amount of tile in 2 different sizes and I need it ASAP. Ceci arranged the whole thing, was super responsive and had the tile delivered to their local warehouse within the SAME DAY. I would never have even expected that was possible. I will definitely be back for future projects. Thank you, Ceci!! read more

Terrific selection of high-end and mainstream tile. Room-style displays rather than just little samples. Great service

I had a great customer experience at Cal Tile. My sales representative was Alicia Rojas. Alicia was courteous and knowledgeable about the tile products and assisted with the design and product selection. I highly recommend Alicia and Cal Title as your go to resource for bathroom and kitchen tile products. I'll be back! read more

I'm still figuring out which tiles I want to use, but Devyn has been so helpful during the process. They have such a pretty variety of tiles...it is just a bit overwhelming! Thx to Devyn for her patience! read more

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About two months ago I was starting a project to retile an entryway and a fireplace and was referred to Cal Tile Center. I came in and met Randa Hardy who immediately put everything else aside to help me select the right tiles, edge trim and grout for my project. She was very friendly, enthusiastic and knowledgeable with a great sense of design and what I was hoping to achieve. I ended up placing an order and then began contacting various contractors that she recommended. Once I had a contractor and started the work, she continued to stay in touch to see how everything was going. This was so important as I soon discovered that we were short on tile so needed to put in a rush order which she was able to fulfill quickly and in time to complete the work. Randa always got back to me even when she wasn't immediately available and was always professional and customer oriented. Cal Tile has an incredible selection of quality product that you just can't find at any of the big chain home improvement stores. Plus their service and expert knowledge are invaluable. I'd definitely come back to them and work with Randa again on future projects and highly recommend them. read more

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Finally updated my 20 year old bathroom! Jose at Cal-Tile was super helpful in helping me find the perfect tile. Very happy with the results!! read more

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Alicia Rojas thank you for working with us. We have used Cal Tile for three renovations. Two bathrooms and kitchen. Kitchen and shower walls and bathroom and shower floors. We really liked the vast selection and Alicia's help in coordinating it all with us. read more

Cal Tile Center has been helping me remodel kitchens and bathrooms for the past 7 years; everytime I get compliments on the backsplash and tile I choose. Most recently I was in awe of the bathroom shower. Also, they always have the best customer service and PATIENCE. Truly grateful. Alicia & Victor, thank you. read more

Cal Tile Center - Shower Wall and Grout on full shower is from Cal Tile. - Interior Design Near Me - Torrance, California

My wife and I received amazing service from Randa who helped us select some gorgeous porcelain tile. She then outdid herself when I called three weeks later with a question about grout color selection. She was SO nice and helpful spending about thirty minutes on phone and texting with me, but my wife (The Decider) wasn't home then. No problem - she said to call her when my wife got home so the three of us could go over how to make the right decision. I explained that would be after they closed. Again, no problem. She said, "you have my cell, just call me when you can." So later when she's home she spends at least another 20 minutes on the phone with us. Truly tremendous service! I also want to give a shoutout to Victor at the Hawthorne location for helping us make our best selection for a beautiful slab of quartz. read more

I work with Ceci on most of my projects and she is amazing! Very knowledgeable and helpful in every aspect of the project. She helps meet the timeline goals and exceeds expectations every time. Ceci is the best! read more

Randa was an absolute gem to work with! She patiently helped us pick the tile for our fireplace and kitchen backsplash over several visits. My wife and I had countless ideas going in and plenty of debates regarding sizes, colors, finishes, grout, schluter, and pretty much every other aspect of picking tile that we didn't know existed, but Randa helped us sort through the chaos and acted as our impromptu interior designer/consultant/therapist. We couldn't be any happier with how all the work in our home came out, and are very appreciative of Randa and the Cal Tile Team. read more

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Went here for an entire home remodel and spoke with Ceci and asked for help finding a particular tile. First she tried to tell us that porcelain tile was terrazzo in a blatant attempt to rip us off. Uh, no. Then we ordered a sample and was told it would be in store with several days. Several days passed and no call from Ceci or anyone at Cal-Tile, and we had to call three times to speak to Ceci as she didn't return any of our calls. We finally speak and she tells us she'd send a photo of the sample as we live 30 minutes away from the store. She never sent anything. Clearly Cal-Tile doesn't want our business so we went down to Anaheim and spent $8,000 elsewhere because these people are flaky, rude and unresponsive. read more

Ceci was great and very helpful. She offered options, checked pricing and availability in real time with me. We ended up with a great solution which met our budget and was in stock. Thank you! read more

After searching all across Los Angeles County for the right tile, I finally met Randa, the right person, with the right eye to help me find the right tile. I knew what I wanted and Randa helped me to visual and actualize my dreams Randa was a pleasure to work with. She is knowledgeable, experienced, and patient! Everyone I met at Cal Tile was professional and helpful! No matter how many questions, calls, or visits I made, Randa always greeted me with a smile and helpful suggestions. Take a look at my before and after. I am thrilled with my results and I love my new bathroom! if you're unsure, or need help, take a trip over to Cal Tile, and ask for Randa. Be sure to tell her Kandee referred you read more

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Devyn is the best! The color matches perfectly! I recommend Cal Tile Center and Devyn. Thank you. Daniel read more

We just finished a kitchen/bath remodel and went to Cal Tile Center for help. Randa was incredibly helpful. We had some design ideas and tiles (found online) already picked out. While CTC did not carry the exact ones, Randa found us close alternatives. She also suggested other ideas/looks. We ultimately did a combo of ideas and love the result. Cannot thank her enough for the impeccable service! read more

Cal Tile Center - Interior Design Near Me - Torrance, California

I came here without knowing anything. Alicia Ceci & her crew helped me design my kitchen & bath. They were very knowledgeable and the price was very reasonable. I am very satisfied and will highly recommend this store. read more

Randa is always ready to help, I need something I call and it's done... She really helps me keep my business running smooth, They have very easy payment system, don't have to jump through a lot of hoops to get stuff paid for and my materials ordered. Thanks so much for the help. read more

I was so overwhelmed with all the choices of tiles and the combinations. I was going to just do simple black and white. I was very nervous because tile is forever (a long time). I met Jazmine at CAL TILE.My friend told me to go there and ask for help. hats what she did. Jazmine heard what I wanted. I showed her pictures of my bathroom to the studs, the vanity, the lights and that was it. She asked me a lot of questions. We walked the store and she figured out what I liked and didn't. What made me uncomfortable and what made me happy and pushed me just enough. Jazmine is so creative with the way she figures out what works for you. I never went with my original idea and pictures I brought. She helped me soften it, warm it up and make it timeless. Its gorgeous. I am so happy with how my bathroom turned out. I will be using Jazmine for my other bathroom and my kitchen. She is a total gem! A true talent at her trade. read more

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