I purchased a 2017 Equinox here yesterday. Although buying a new car wasn't in my plan, Scott Ramer took the time to let me explore and decide. No pressure, but very informative. Thanks. read more

My Truck needed something repaired while under warranty. Scheduled the appointment over the phone for Monday. My advisor, Fidel was able to take it in on Saturday and it was ready by 8am on Monday. No issues. Will use again in the future. read more

I am actively car shopping (ready to spend some money) and found a vehicle that was exactly what I wanted on Len Lyall's website. There were other similar vehicles at a couple other lots and decided to call them all and find out some more basic info about the cars before I went down for test-drives. Len Lyall was the last place I called. A man named Nolan answered the phone and said he could help me. My 3 questions were: What is the condition of the vehicle? He answered that. How long has it been on the lot? He answered that. Has there been any price reductions since it was listed? Uh oh. Nolan didn't like that question one bit. His demeanor instantly changed and retorted, "Why does that matter?" (Me) Just wondering if the price has already been reduced. (Him) "If you want to make me an offer do it, but I don't see how that makes a difference" (Me) Well I have called other dealers and nobody seems to have had a hard time answering this besides you. If you don't know or can't say, just let me know. (Him) " Maybe it has been, I don't see what that would mean." (Me) In addition to that it assists me, me being the customer, having you act like this doesn't put me at ease buying a car from your dealership. Thank you very much for your time.... Nolan slams the phone down mid me being polite and him acting like a spoiled child. It's funny how there are still a handful of these car salesmen out there who really want to live up to their stereotypes. The other 3 dealers I spokes with were polite and when I thanked them for answering my questions all 3 of there responses were amazingly the same, "That's what my job is." Exactly... read more

While visiting the Children's Hospital our car keys feel behind the dashboard of our vehicle. I struggled until 1:00am attempting to get the keys out but was unsuccessful. Our trip to the hospital was covered by the insurance (we are from out of state) and our cash reserves were severely low. We were under the stress of receiving an unwanted diagnosis from Children Hospital and now could not even drive our vehicle. I called Len Lyall Chevrolet first thing the next day and spoke with Marc Purdham. I explained the situation and our circumstances. Marc simply said get the vehicle here as soon as you can we will take care of you. AAA towed our car to the dealership where Marc cut and programmed a new key for us within an hour. Gary, the technician, did a fabulous job of explaining what he was doing and even reassembled parts of the dashboard that I had removed the night before. My wife and I wish to send out a heartfelt thank you to Marc, Gary and the Len Lyall crew for stepping up and taking care of a family in need! read more

My husband and I came in to look at a small SUV and trade in my 2014 Mazda 3. To our surprise we were greeted by Jorge and he was amazing. He listened that I did not want bells and whistles. He worked with the negative equity and got us in a car that I could drive home. His professionalism and amazing customer service has made us customers for life at Len Lyall Chevrolet. The experience was simply amazing and I am so excited about my new Trax!!! read more

Len Lyall is a place to go for service on your vehicle. They go out of their way to make sure your problems are taken care of fast, efficiently, and great quality. I always enjoy going to Len Lyall. read more

I recently purchased a Chevy Colorado from Len Lyall through sales rep Scott Ramer. The experience was excellent, Scott was no pressure, highly knowledgeable about the vehicle, and very accommodating. I would recommend Scott and Len Lyall to anyone looking to purchase a new vehicle. read more

I recently purchased a car through Len Lyall Chevrolet and could not have been more impressed with the whole process. The entire staff was very friendly, patient, and knowledgeable. They were able to get me a great deal on the car. I would recommend this dealership to anyone who is looking to purchase a car! read more

This place was the worst of them all. I have never been treated so rude while car shopping before. I was rushed to look at cars in the lot, none of the cars were unlocked to actually look at them. The manager came outside while we were walking around started yelling at me "I've been here since 8 o'clock and she has been here since 7. We would like to go home." He pointed towards a white pickup near the street and said "You can exit through there". I gathered my family and left their dealership. Mind you there were no other customers there. read more

Rich is great and helped us get the best in our budget! He was so patient with us and explained everything along the way. I am a lifetime customer! read more

Len Lyall Chevrolet is Absolutely the Best Dealership to buy a new or used car.Our first purchase was 2005, and we still own this vehicle. My family has purchased 4 vehicles from Len Lyall as well as having our vehicles serviced there. We have always had the best car buying experience.The entire staff is Awesome ! They treat everyone like family. My Daughter and myself, went shopping for a new car and within one hour and half she found what she liked, did a test drive, did the paperwork and we were on our way home, with her beautiful new car. We will never have to shop any other dealerships Ever! Thankyou to Rodney Paxton our Sales Associate and the Entire Staff at Len Lyall Chevrolet for the Best Experience. The Chapman Family read more

So after waiting 2 weeks for an appointment I dropped my car of early the 7/13 and still haven't received a call back for it being diagnosed, it's been 4 days and they can't tell me what's wrong w my truck. I spoke to manger Rob yesterday to him telling me they were really backed up lol also I asked for a rental or a loaner, which Vincent said I would be first of the list still haven't received and had to go rent one my self for $100 a day. This place obviously isn't being ran correctly I would advise anybody to bring there car/truck here. I should have just went to Ed bozarth smdh read more

Came in on an early Wednesday afternoon and they weren't that busy. Just had a 15k mile check. Took about a 30 minutes to finish which was super fast for that sort of thing. I applaud these guys! read more

Quick update: My car needed some minor repairs after I left the lot, I took it back the next day and the entire staff made sure that it was taken care! Even let me borrow a loaner while the details got fixed. I absolutely loved working with Rob in the service area. You are in great hands at Len Lyall! Thank you all! read more

They dont check everything they should and get the inside of ur truck dirty. I have a 15 Duramax I took in to them to get a full service and check up and to check the engine light. Three days later they call me and tell me the couldn't replicate the problem so they couldn't diagnose it,so they service it and get def fluid all over inside the truck, didn't fill up the washer fluid, and didn't even check the air filter. I went and picked it up and decided to check the air filter and it was plug changed the air filter and it fixed my engine light. read more

I'm relocating to AURORA area and Nick in service was instrumental in assisting me program my new key and remote fob to work with my 07 cobalt. The parts guy was awesome as well! Not knowing anyone in the area to ask for a good dealer to assist me, I walked in unannounced and was treated like I just bought a new corvette. Thumbs up to the parts and service departments. read more

I always take my 03 Trailblazer to Len Lyall to get it serviced. Kirk is awesome and always makes sure that me and my SUV are well taken care of. read more

I used the service department for repairs on my car. I called to another dealership first because its closer to my home and they were not very helpful. They couldn't get me in for two days and they had no rental cars (all of them were out). When I called you guys Bob was able to get me in that same day, fix the problem the same day, give me a rental car and the service was amazing. We are so happy to have found a Chevy location that does such a great job. Bob is a great too. He called me and updated me 2 times on the repairs and when the car would be done. I didn't expect it to be done until the next day or two. Excellent job!!!! Thank you so much! read more

WOW! My husband and I had an amazing experience. Vicky Martin greeted us with a friendly face and wonderful personaliity. We were looking to purchase a new car and after several visits to other terrible dealerships she made the purchase easy. She went out of her way to help us locate the car we wanted. We came in at 8pm at night and had our new car(which they had to transfer in) by the next day. Robert the finance manager was amazingmalso. He was very knowledgable and extremely fast in processing our paperwork. I would HIGHLY recommend this dealership. It was clean, fully stocked and has an amazing staff. 5 star to everyone!!!!!!!!!!!!!!! Rob and Tina read more

Best car buying experience I have ever had. I wont buy a car from anywhere else after working with the team to get me exactly what I wanted. Combination of quality and speed from the sales team got me in my dream car in less than 24 hours. HIGHLY recomended. read more

I forget the name of the gentleman who assisted me, but he did an absolutely excellent job. He answered all my questions, warned me about a recall repair, and was very courteous. Len Lyall continues to separate themselves from other Chevy dealers in the Denver area, especially Ed Bozarth who always seems too busy to deal with customer issues. Great job Len Lyall! read more

Service Department- I received great service in a timely manner with clear communication.

Nolan was great helping us get our daughter into a new Trax,We'd never go anywhere else. Always had good service in the Service Department and even had two vehicles repaired in the body shop after hail damage. read more

Bob is either completely incompetent or just tries to rip people off. I had my truck brought there and he first told me it would cost over $6,000. Then, when I told him no, he said I at least had to fix another part which would be $2,500 if I wanted to drive it home. I again said no and I would just have it towed home. Then I was told I would have to pay $1,300 for the restocking fee for the parts they ordered. That is finally when I got heated and refused to pay that ridiculous fee. When I picked it up it drove fine for the entire 200 miles home, and I didn't need to tow it at all. I took it to a repair shop near my house which I trust, and they were able to completely fix it for a fraction of the quote from Bob without replacing all of the parts Bob said I needed. I am telling everyone I can about the scandalous repair shop at Len Lyall and Bob the service tech. read more

Came here while I was car shopping for my kids, although we did not purchase a vehicle here, the sales man was extremely helpful and it was a very low pressure environment and management was extremely kind and accommodating. read more

Worst service department experience in my life. Total disregard for customer service.

I purchased a 2015 Acadia from Len Lyall yesterday with the assistance of Zachary Vaught, who is an outstanding sales person. Zach responded capably and professionally to my many (seriously many) questions, happily went on four test drives with me while answering even more questions and then was beyond patient while I wavered between my choices. I never once felt rushed or pressured and overall had a very pleasant car buying experience. I would not hesitate to recommend this dealership, and Zach in particular, to anyone. read more

Manny Banderas,worst customer service I have ever had.He was rude and disrespectful, no time to engage with the me as a customer.He threw his business card at me.There were four Hispanic males sitting around the service desk all speaking in spanish not knowing I understand Spanish fully. I was not ok with the service provided. I will never go back or refer anyone to Len Lyall because of Manny Banderas. Gm is great however any credit approved by Manny Banderas....beware!!! read more

Awful Awful Awful. Found a car online I was interested in. There was very little information post about the car(ie Color, price) I emailed the dealer and received a generic response from "Naro" with NO INFORMATION. I went to dealers website next day, and the information was still not available, Len Lyall had a live chat option, so I thought I would try that. The chat representative was unable to provide any info. And it is not their policy to speak about pricing unless in person. I have other things to do, than drive around and look at what is probably an extremely over priced used car. I'll keep looking. read more

Great experience..Today 1/21 I had task to replace my vehicle that was totaled. My wife and I were welcomed by Greg and Mike as we began our search. I wanted to look at Ford Ranger 2011 listed on line. Both provided good honest info. They both made my wife and me comfortable. They helped us buy a car, they were not just selling cars. We enjoyed the morning and did not have to continue search. Thanks to Lyn Lyall Chevrolet. I have a nice low mileage Ranger in my garage. Awesome!!! read more

I have changed my review ,as the Deadership has said they will refund my money for installing the wrong part, We will see. I will report back. I changed my 1 star to 2 , would of been more, if i didnt have to spend $250 bucks camped out at the Strausberg KOA Campground , 40 miles west of Denver, along the hiway & rail road tracks. , instead of Golden Co. Camped next to a stream. for my Vacation. read more

Christian Esquivel assisted us with a Used Car purchase. He was accommodating, efficient and knowledgeable. He made our car buying easy, low pressure and stress free. He walked us through the process quickly with no hassles. The finance person was also friendly, knowledgeable and efficient. He quickly processed our information with no stress. I would definitely recommend this dealership because of their friendly, efficient and knowledgable employees. read more

I would not go there if I were you. I went to simply get a car key made. They kept redirecting me to different places and people and once I got to the right destination which was the service department, I was greeted by a rude man that didn't even seemed like he wanted to assist me. I asked him if he could cut a key for me and he didn't even try and refused to do it because the key seemed a little worn and it "might" not work. I then simply asked him to try and see if it work so I could save $100 and he refused. Go to another Chevy dealer or a third party. I won't come here again. read more

Great dealership to work with. Very personable and professional. In and out within hours. I would buy from them again if ever needed.

I recently bought a vehicle through this dealership and found out that they were very deceptive in their sales practice. I was told it was being financed through my credit union only to find out later it was not. Wouldn't be a big deal except that ,y interest rate is 3% higher, this was not brought to my attention. When I called to inquire I was told it was because of discounts offered and all i had to do was refinance. Tried to refinance and was told that with only 3000 miles on the vehicle I am already $7000 upside down on the loan. Will not buy from this place again. read more

Oh my goodness! What an awesome experience my husband and I had at Len Lyall. Here is our story. We went to replace his 2007 Chrysler 300. We were immediately greeted by a friendly, enthusiastic sales person, whose name is Christian. He guided us step by step, from looking, to the closing of the deal. Christian is very experienced and knowledgeable. We had lots of questions, and he had answers. He fought for us to get the best deal possible. When we arrived, my trust factor was 65%. Afrer we left, I was at 100%. After the sale, Christian set up all the features, and personally showed us how to use each and every one. Great job Christian and Len Lyall! Thank you for an awesome buying experience!!! We love our Buick LaCrosse! #happycustomers Verdale and Sherry Goins read more

I had a wonderful experience leasing a new car. Rodney Paxton was professional and knowledgeable. Would highly recommend.

As soon as I walked there a worker name Nero asked me questions and after 5 minutes he said I didn't qualify to buy a car. He didn't even took me inside to check my credit score or something. I noticed this dealership was trash with the poor customer service. I went to a different dealership and I was able to buy a car the same day. I don't recommend this place at all but if you go there waste your time with Nero. read more

I was thinking by going to a dealership and buying a car for 16000 that I was getting a quality product even though it was used. Obviously that was not the case. Was told the car had a manufacture warranty for the drivetrain but that wasn't true.. Now after driving the car a month I have to replace the transmission.. Never will I deal with this dealership again. Having to pay 300 a month a replace a transmission after a month is not good.. read more

Came to Len Lyall because my neighbor works there and I have to say the people there are awesome!! Scott was the one helping us out and he absolutely did an amazing job. The process was a little time consuming but he made our wait feel like less. He even gave us some of his own snacks!!! will definitely come back for more services. read more