Love the services that are offered. Space is smaller than expected however I plan to go again and…read moreuse the services; all seem to be great for overall health. Front desk was helpful; answered all questions and was pleasant.

I researched cryotherapy for years, but never tried it. Suffered an injury last week and wanted to…read moretry localized cryotherapy to alleviate some of the pain. Rather than make an appointment.... only to talk myself out of going and cancel, I just went for it... walked right in to ask if I could snatch an appointment on the spot! Sara at the front desk was amazing... Not only did she work me in, she also let me know about the Self-Care Sunday special! Sara set the expectation and gave me a tour of the immaculate facilities, then I sat for my very first localized cryotherapy session!!! While my shoulder injury was receptive to the treatment, what blew me away is the impact it had on my back. I've had chronic pain in my lower back (tailbone) for years, and it's usually around a 7. I could IMMEDIATELY tell the difference where the pain decreased to maybe a 2 or even a 1 after the session!!! I couldn't feel anything right after treatment and as the day progressed I feared the pain would return (like it always does with the back shots and other treatments) but it didn't! I will be back again and I want to incorporate this with some other alternative treatments to see what life could look like without chronic pain!!!

I've been doing cryo for the last 4 months and have tried a variety of places in Los Angeles, New…read moreYork City, park city and now here in Rockville md. I wouldn't say the thrive was my favorite in my cryo travels simply because I didn't feel like it was super cold. That being said. Just having cryo is awesome and I love going. The healing benefits on my body and inflammation have been great. Lauren was great and very friendly and I was able to get in and out in fairly short order. I think one other review griped about false medical claims. My view is that alternative therapy can always have an element of voodoo and it might not work for some. I've found it great personally but I don't believe for a second claims of elevated calorie burn etc. Give it a try. First two sessions are $60 or $30 a piece which is a great deal.

Not sure who runs the chat "customer service" but they are not very helpful. Additionally, the…read morewebsite leaves out a lot of information... -monthly membership only at one location -only Cryoskin (not cryotherapy) at the most convenient location for me -dead links for Celluma and infrared sauna Disappointing.

I have been a client at Elite Wellness for a number of years- and it keeps getting better. I have…read moredone one-on-one training, massage, and now I am working through an injury with Jean. We laugh and work through the injury, while he provides recovery steps + stretching options outside of our sessions. The knowledge and care that is taken during my sessions is spot on. And the best part is that everyone that works at EW is the real deal. McKenna, Ben, Anthony, Oya and Jean are amazing.

I have benefited not only from best training to work on my overall strength but also all the…read morerecovery services provided. Definitely one stop sop for wellness. I get massages, acupuncture and chiropractic services. Excellent service and the nicest people.

This place is amazing. The two ladies that worked there were so nice and were really informative…read more They not only told me more about cryotherapy, but they also gave me a tour of their whole facility and taught me about all their services. They made sure i felt comfortable throughout the entire process. After my session, I felt amazing from head to toe. I will definitely be going back very soon!

This place is fantastic. I always wanted to try Cryotherapy and Im glad I decided to try it here…read more Meredith and the staff are amazing and made me feel comfortable. Bottom line is im hooked on the process and feel amazing afterwards. If you want to try Cryotherapy go the Cryotherapy, you won't regret it.

Gabriel made my first ever cryo amazing. He put me at ease right away and showed me around the…read moreclean facility before cheering me through some of the hardest 3 minutes of my life. I've set personal lifting records that weren't that hard. If it weren't for him, I wouldn't have made it but I came out a stronger and better human being and I will be back! By the way, in case anyone else has Raynauld's Syndrome like me - I guess I have a mild case (white fingers in the cold but limited pain / paralysis) but with the double layer gloves I had zero problems during or after. Easy free onsite parking.

I have done Cryotherapy 3 times now and I can honestly say, the results have been amazing! I was…read morewearing a soft compression knee sleeve for months and after 2 visits, I no longer have to wear my sleeve. I'm having problems with my shoulder now, so I will definitely be going back. Very effective!

Exceptional service starts at the front, and Zee delivered just that. Warm, attentive, and highly…read moreprofessional, such a smooth and welcoming experience at Restore Hyper Wellness.

The front desk individual is extremely manipulative, lacks candor, and makes every interaction a…read morepersonal attack. She is the most disingenuous individual I have ever seen at a retail establishment. The first day my wife and I went for an orientation, we asked many medical related questions since my wife is in the medical field. We asked questions around the hyperbaric chamber, cryo, and what their safety protocols were around potential health emergencies. She became frustrated and from then on has given us nothing but a negative attitude. We have been there three times and every visit there has been an issue. This location is poorly managed and if you bring up an issue and seek resolution, all you get is excuses and defensive toned hyperbole. Today, we both went for IV thereapy and had submitted our required paperwork prior to our visit. I had a 60 min facial before my IV so the nurses had 36 hours to review and ask any questions but it wasn't reviewed until 90 min after my arrival. After waiting 30 min after my appointment time, I was informed that the NP who oversees the medical staff put out a new policy less than a week ago that says anyone who has had cardiac care has to have their cardiologist sign a release form. I pointed out to the RN that it was noon on Friday so the odds of my cardiologist getting the form, reviewing, and signing/returning it were slim to none. I had a stent put in 3 years ago and that is my only " cardiac" related event. I explained I had a full physical with cardiac clearance prior to my 10/2/25 shoulder surgery which was extremely more indepth than what the form was asking for but the nurse wouldn't accept that documentation. I left while my wife stayed for her treatment. When I came back I sat in the lobby for ten min on my phone then asked the individual with the attitude why we were required to submit paperwork prior to our treatments but they aren't reviewed until the visit time so if there were any issues we have time to resolve them. She said she would get a nurse to come and answer my questions. That was the extent of my interaction with that individual. 10 min later my wife came out with the nurse I had previously had a conversation with. We sat in the lobby discussing the challenges and how best to resolve them. The individual at the front desk was acting strange and kept getting up to go outside, which was odd, since it was 8 degrees outside. About 10 min into my conversation with the RN, the individual came back in with an officer from the local PD. I asked him if he was called there and he answered in the affirmative. When I asked him what the call for service was he said it was because I was being disorderly. I told him and the nurse I had been a deputy sheriff for a dozen years and nothing I had said or done constituted anything remotely close to discon based on VA statutes. Once the nurse and I finished I let her know that this individual calling LE and filing a false call for service was a crime. I contacted the city attorney's office and filed a FOIA request for all audio and written documentation regarding the incident. Once I receive it, I will follow up with the corporate office regarding their employee. There are also video cameras in the lobby area so that, along with 4 other clients present, will prove this person is once again lying and has a personal agenda. Lastly, this individual is black, I am white, my wife Latina, and the first time we visited I had on my CBP hat. Her words and actions demonstrate she is overtly racist and anti- government. Today, she allowed another black individual who walked in with no appointment to jump in front of my wife for a therapy treatment she had an appointment for. My wife confronted her and she refused to discuss it other than admitting she did allow the guy in front of my wife. This individual has no business working in a public facing position and her continual harassment and negative behavior towards paying customers is completely unacceptable but apparently allowed. The nurses state they are overworked and many issues with scheduling and treatments continue to exist. The business is expensive and yet customers are lied to and treated disrespectfully. It is marketed as a place of wellness but it is nothing but a viper pit of dishonesty, racial prejudice, scheduling nightmares, and complete lack of respect for clients. If you want to know who this individual is, her picture is on the wall across from the reception desk, on the far right. Save yourself money and infinite frustration and take your business elsewhere.

I was completely misled to sign for 10 sessions. I spoke with one of the managers and he lied to me…read moresaying that I can cancel at anytime. After 2 sessions I realize that their "cold treatment" doesn't work at all. I live an hour away and every "manager" keeps hiding to avoid returning my money. I can't keep driving to this place. I have been trying to get my money for 3 month now. Dont waste your money and go anywhere else.

Andrew was incredibly helpful and knowledgeable about the cryotherapy process. He answered all of…read moremy questions and put me at ease. Even though I started to shake at -180 degrees, it was surprisingly comfortable and didn't hurt at all. I'm definitely looking forward to trying another session within a week for my shoulder.