iTech saved me and my MacBook! I unfortunately knocked over a cup of soda all over my keyboard…read moreSaturday evening, so I was looking for local tech repair businesses close to me. Luckily, iTech was one of them. I brought my laptop in immediately Monday morning and was greeted by Tony, who was very kind and patient. He explained the best and worst case scenarios thoroughly, and their pricing is more than fair for the top-tier service and EXTREMELY quick turnaround time- just a few days! Super knowledgeable and kind team. My MacBook is good as new now with a new keyboard, and I'll definitely be coming back to iTech for any future issues with my electronics. Thank you, Tony and team!

If you ever find yourself in a situation where you need your computer or your phone repaired and…read moreyou somehow find this place well, consider yourself lucky. God is truly looking out for you. I fried my MacBook (liquid damage) and was recommended to contact this place, after speaking to several places that didn't really assure me they can fix it. After speaking to Tony on the phone for 10 minutes, I got a good feeling that he knew what he was talking about. So I immediately drove down and he explained process to me thoroughly, and gave me best and worst case scenarios. Tony was very knowledgeable, transparent and professional - he went above and beyond to resolve my issue and fix my MacBook to have it running even better than before. He literally saved me! Price 10/10, Service 20/10, Expertise 50/10! Please heed my advice and go here, you will not regret it.

These guys are solid. They always come through in a pinch. 85 characters of goodness for these guys!read more

Had a great experience just getting a quote from these guys. They were helpful and easy to talk to…read moreon the call, and took the time to walk me through my options. They offered a package deal, which wasn't what we needed -- we were looking for something more on-call and flexible. They seemed open to accommodating that, which was reassuring. Haven't used their services yet, but based on the initial call I'd feel comfortable reaching out when something comes up.

Had my girlfriend's cracked LCD screen replaced here and could not be happier with the experience…read more The price was unbeatable, the turnaround was incredibly fast, and the quality of the work was excellent. The computer honestly looks brand new again. Very professional service and great communication throughout the process. We're extremely happy with the work and would absolutely recommend them to anyone needing computer repairs.

I highly recommend this shop. I had a computer issue and all the AI help still lead to a…read morenon-working laptop. I called and explained my issue and was told to bring it in. They opened the laptop, saw the issue, fixed it, and it done in less than 10 minutes. When asked what I owed them, they replied, "nothing"! They were so nice and professional, you won't be sorry bringing them your computer/laptop issues!

Sam is the most knowledgeable man I've ever dealt with concerning computers. He was incredibly…read morehelpful figuring out my problem AND finding a solution (that didn't even benefit him). Went above and beyond what was expected.

5 years old HP laptop keep giving me warning about the battery. Google told me it's best to change…read morethe battery with that error code. Went to Best Buy to check out new laptop and asked the Sales lady if she has any idea how much to change battery by the Geek Squad. Obviously she has no clue and told me may be $300. Reached out to Sam and he told me to buy a battery on Amazon or eBay, and they will charge labor to change the battery. Dropped off the battery and laptop, battery replacement completed in 30 minutes or so. Save me some money and buy me may be 2-3 years with the laptop. Straight forward, no BS. Good Pricing. Good communication. Somehow Yelp is not showing his new address, and his website has not updated it yet also. New location is 7710 Balboa Ave. on the third floor. (I think it's #309?)

One my work computer is not running anymore and I needed the immediate replacement so :…read more Just called Asking if they have any PC for sell and he asked me what do you mean !? Then I asked him do you have any computer for sell ? Answer : yes . Come to store I asked: do you have intel i5 Answer : we don't get anything seriously on the phone, come to store . Thanks bye Are you serious? With this kind of customer service, and even not telling me if you have what I want or not , you asking me to just go to your store . For sure Save your time and don't bother to contact them Customer service = horrible Update : he is rude enough to go to caller ID , find my number and instead of apologizing sending me (attached picture) Update : Since he is absolutely inappropriate and started cursing me over this fact review , I already file complaints on BBB as well and won't stop till he apologizes in written letter and here !

This is a wonderful business! They are attentive about your technological needs and the man who…read morehelped me even walked my computer down to my car, so I wouldn't have to traverse the stairs. Their Balboa location is unfortunately closed, but if you call the number provided he will let you know exactly where he is and how much he can help you. This was the most straightforward a tech company has ever been with me and I truly appreciate all the work he does!

Superb service! Brogden communicates in real time,…read morecourteous,, professional workmanship with no hidden fees.

I dropped my phone and the protector I purchased on Amazon didn't protect the phone. Go figure…read more After searching on Yelp for repair services, I found Brogden. He responded immediately to my inquiry about his services. He told me what he believed was the problem and the price for repair. We met at a nearby Starbucks and the repair went smoothly. His fees were very reasonable and I would definitely use his services again.

Great service at this place !! I will come back if I need to. Respectful and will help.read more

Took my custom build in after a lot of troubleshooting on my own to find out why it wouldn't POST…read more They misdiagnosed my PC's problems, telling me it would've been a $400 CPU replacement, when the actual issue was a faulty motherboard that only cost $80 to resolve on my own. They told me this without actually pulling out my CPU to test it, and claimed that I damaged it by installing my cooler wrong, and there was only a 50/50 chance my processor was still working - I don't know how they could've possibly known that without actually touching the processor at all. When they returned my computer, it was missing the card rail clip, the velcro straps that I use to manage my cables, and the front panel header had been unplugged and rewired incorrectly. This store made an already incredibly stressful situation twice as stressful and last twice as long by giving me wrong information and leaving my computer in a worse state than they received it in.

Sheng did the networking work in my home and I couldn't be happier with the results. From the…read morestart, he was professional, honest, and easy to work with. He clearly knows his craft and took the time to explain everything in a way that was easy to understand. He was reliable, showed up when promised, and completed the job efficiently with great attention to detail. It's hard to find someone this knowledgeable and trustworthy these days. I highly recommend Sheng to anyone looking for quality networking services.

If I could give 6 stars I would…read more My Lenovo laptop was locked by Microsoft's horrible bitlocker OS encryption service. No humans at Microsoft, Lenovo offered to ship new OS to install. Called better IT services. Quote was reasonable, owner was prompt and professional and used his IT wizardry to do what MIcrosoft and Lenovo couldn't. I will use again and can't recommend enough. Glad I didn't go to GeekSquad, which had me on hold forever before I used this small business. Excellent work!