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    The Computer Guy

    The Computer Guy

    (225 reviews)

    Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

    On November 20, 2025, Eric "The Computer Guy" arrived on time at my residence and without tools, he…read morehad to borrow my tools in order to attempt to make repairs. He did not complete work assignments and to date he refused to return my calls in order to complete work assignments. I took a financial loss in paying him for his services and returning defective computer to Costco. I DO NOT RECOMEND HIS SERVICES! No thanks to The Computer Guy.

    Tranquilnet IT Solutions - William Traenkle, Owner/Founder

    Tranquilnet IT Solutions

    (10 reviews)

    Will Traenkle and Tranquilnet is awesome! This guy does everything! Literally, EVERYTHING. He knows…read moreeverything there is to know about macs, PCs, other IT stuff that I've never heard of. Everything that I have asked him has been answered quickly and efficiently - and the best part is that when he doesn't have the answer and says he will get back to you, he actually does, unlike other IT services. I'm confident that when he is hired to do any job, he will work his butt off to make sure it gets done. I have emailed him questions late at night and surprisingly, they're answered in the morning before I wake up. I don't know if Will and his team ever sleep, but whatever they are doing definitely delivers the results I need. I have recommended his company to some of my friends and they also have had a very positive things to say about Tranquilnet. Use this company if you are like EFFICIENT and EFFECTIVE IT service (I promise, it exists out there!!)

    As a business owner of a mobile repair company, I get a lot of clients with server and business…read morenetwork type problems. I met Will thru a business networking group and I have used him on jobs that require quick, professional, and efficient service. He has come through with flying colors, I even got an email from one of the jobs that I referred him to saying how happy they were with his work. If you own business and can't afford a full time IT professional, I highly recommend Will and Tranquilnet IT Solutions!

    On-Site Tech Support - professional - Updated May 2026

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