They came out for a quote and were right on time. Reasonable prices, friendly service. When they came to do the work they were again on time, curious, cleaned up well and had creative ideas for minimizing damage to area to access tub plumbing. Greg explained everything to me thoroughly and did great work. I would definitely use them again. read more

I had a scheduled appointment with these guys today between 1 - 3pm. At 2:45pm I called to ask what was going on. They said that the tech was "nearby". At 3:20 they sent me a text message that he was "on the way". At 3:45pm I called and they said his car was parked a mile away. When the guy showed up at my door at 3:55pm I told him not to bother. I would rather go with another company that respects my time. WHAT A WASTE OF TIME! read more

These guys are expensive but great. Got a late Friday night call from my tenant saying that the hot water heater was leaking. My renters were currently without hot water and heat. This was in the middle of winter with some really cold nights coming up. I tried calling various places to find them closed. Alltech was the only one to call me back the same night. A tech guy (I think his name was Mike or Will?) came in THAT SAME NIGHT to take a look and kept me updated on the status (I was unable to be there with a newborn at home). Turns out we needed to replace the whole unit, and luckily I was able to get him to come over the next morning (over the weekend) to install it. (I got calls from other places the next morning but most would only do work during the weekdays which would be too late.) The only thing was we had to pay extra for the emergency service since the warehouse where the new water heater is usually didn't open during the weekends. We couldn't just get any random water heater because of the space restrictions and its location in the condo. Tech was awesome and professional. He explained everything and took care to keep the house clean. After the job was done, I could tell the good quality of work. The previous water heater was installed weirdly with random PVC pipes jutting out the wall at all angles - he fixed it all up so it no longer was a tangled mess of pipes and everything was sealed properly with a 1 year warranty. Highly recommend! read more

Great experience, my heating unit wasn't working so I decided to give them a call. They are the only HVAC company with 5 starts in Yelp around my area. The diagnostic was $95, they were able to accommodate my appointment quickly and the technician was at my house within the appointment window. He quickly realized that my thermostat wasn't working and he actually demonstrated it by "jumping" a cable on it and showing me that the unit heated up. At this point I decided I would take care of replacing the thermostat just to find out that the unit still wasn't pushing warm air. I then call them asking them if they could come to my house and take a second look since to me it seemed that the thermostat wasn't the problem they send the same technician free of charge to look at my unit again and found out that the mixing valve for some reason wasn't pumping water hot enough he adjusted this recommended i replace the mixing valve in the future and left me with my heat working fine. What a great company, I don't think any company would send a technician for a second time free of charge. All in all I don't think I would call anyone else if I need any future services. read more

My A/C condensation unit was clogged with debris causing water damage in my basement. AllTech came out on the same day I called to repair. I was so relieved. I will certainly use them again likely in the fall to service heating system. read more

Wow!! I called Alltech when our ac stopped working last night and our regular service provider couldn't get here for over a day. I saw the great reviews and decided to try them AND THEY DID NOT DISAPPOINT!! They gave me a same day service time of 12-2 and then called and said they could probably come earlier. I received a text when they were on their way over. Ed, the technician, showed up at 11am and quickly identified the problem. He had to leave to get a part but was back in an hour just as he promised and it was fixed 20 mins later. My system was up and running 4 hours after I called!!! Couldn't be more pleased. Also, Penny, who took my call was very nice, knowledgeable and responsive. Thanks Alltech. YOU ROCK!!! read more

This company is absolutely TOPS. they are honest, forthright and don't charge you for work that you don't need. We called on a Sunday because our furnace broke, and they actually recommended that if we could wait a day, there wouldn't be an additional weekend emergency charge. NICE! they are prompt, polite, licensed, knowledgable, carry inventory of pieces on the truck, and they ALWAYS get the job done. We have had humidifiers installed by them, and now our 10 year old furnace is back to 100%. THANK YOU ABE and Alltech Services- we've dealt with rude, dirty, dishonest companies before and it's GREAT to see an honest company in action. read more

Last night I noticed that my condenser fan was not working. I called a number of places, most of which did not answer since it was late. I did find one that had an answering service and they scheduled an appointment for a week later. I continued to see if I could do better and tried AllTech. I spoke with someone and he told me the dispatcher would call me first thing. She did and said a technician would be at my home within two hours. An hour and a half later he was there and made the repair. Frankly, I was amazed with the level of service from everyone at this company and the knowledge and professionalism of the technicians. I've had other contractors and they were good, but AllTech is in a class by themselves. Truly an exceptional company with exceptional employees. read more

I called AllTech on Thursday as my garbage disposal seemingly died, and they were able to send Joe out Friday, which was fantastic as I happened to be off work anyway! Joe finished an earlier appointment ahead of schedule so he called to see if it was ok that he come early (HOORAY!), and inspected the disposal. He adjusted a couple of things, tightened it up, and let me know that it wasn't dead, but the blades were jammed up. He showed me how to adjust it, but told me I'm looking at replacing it in another year, maybe two. I really appreciate his courtesy, professionalism, efficiency, and candor. I will definitely call AllTech in the future, when I need plumbing work! read more

Our experience with AllTech was excellent. Our showers stopped working correctly. Contacted AllTech around 4PM and they had a plumbing technician at the house first thing the next morning. The technician (Jamey) fixed everything up quickly and was very professional. We will definitely use them again. read more

Requested that they come out to perform an estimate to install a new gas line and replace an existing water heater. The window for the estimate was 9 to 11:00 am. Well it got to be 10:30 and no technician. So I called their office. The technician was delayed and would be late. If I hadn't called them I would just be kept waiting with no call. Estimate cancelled and will not use Alltech for anything. It's funny that the night before they called me to make sure I had not forgotten the appointment. I guess they think their time is valuable but mine isn't. First and last time I'll call them for anything. read more

The team at AllTech is the absolute best in the business. I have had the pleasure of dealing with Abe on more than one occasion, there is simply no better person to trust with your system. The company is top notch and always delivers. I know that there are many HVAC companies in the area and I would only recommend AllTech. read more

This company is professional, on time and estimate was fairly priced. We called them based on the yelp reviews and so happy I did. My water heater started leaking and we needed to get it replaced quickly. A tech, Joe came out and diagnosed the issue. After did my part and called other companies for estimates. All of the other plumbers were late, unprofessional and quoted me 3x as much. It is rare these days to find a professional and trustworthy company!!!!! This place is awesome! read more

To follow up - AllTech did call a week or two after and I gave my opinion of their service. It was relayed and a manager called back to voicemail but I did not hear from them again. Recently they followed up again (6 months later) with a refund check, without an actual conversation. I give them a lot of credit for the follow up and refund. Based on other reviews, it seems like I may have had a one-off experience. Still, watch out for any repair service that quickly diagnoses an expensive repair without a clear diagnosis. read more

Excellent service by Joe, who provided plumbing service for my house. Very detailed oriented and provided very good DIY tips. For my HVAC setup, Ed was great as well. Very through and optimized the humidifier, which now is working perfectly. read more

These guys are great! Two weeks ago my hot water heater blew. Literally, water pouring out of the unit and spilling into my garage. Mike, the service man, gave me all kinds of options from replacing certain parts to get more life out of the unit to replacing the whole unit. There wasn't a hard push to up-sell me at all. His job was to do the job to our liking and he did. We finally opted for a new unit that he got and replaced in 48 hours. Coincidentally, our HVAC unit was having issues, so we decided to get that checked out. Kelvin, our service man for the unit, was also very knowledgeable. He was able to explain what was happening to our 25 year old unit and why it wasn't always working. He too, have us options for a partial fix vs a whole unit replacement. He too seemed very honest, and we greatly appreciated that. We finally opted for a new unit. Today, Raymond, Ed and Nick came in to install my new unit. Ed had a great idea to replace my leaking condensation line through the garage vs going through the ceiling like it did before. This eliminated the need for ceiling holes and greater $$$ spent replacing the drywall. Everyone I met from AllTech was very professional and friendly. I liked their concern for my house's well being by putting down cloths on the floor and plastic booties on their shoes to limit the dirt and damage that would be done to my floors. I am very satisfied with All Tech and will continue to recommend them to my friends and family. read more

We were a "blue truck" "we can" household for years. While running out of the house last Friday we discovered that our heating system decided to stop working! YEAH! I called our stand-bye who had me on hold for a very long time, announced an outrageous dispatch fee which had increased $50 in 3 months and then "oh sorry, first available is late on Sunday." Not acceptable. What is acceptable was a professional and understanding customer service rep who told me at 10:00 am that a Tech would be at our house that day between noon and 3. I would get a call an hour before so I could make it home in time to meet the Tech. It was easy, no annoying up sell on the phone and better yet SAME DAY. Fast forward two hours later.... Ed show's up at my house, explains to me in depth (didn't mind my hovering!) what the issue was with our unit. Apparently the blinky light DOES mean something :o) He was incredibly knowledgeable, efficient and DID NOT UP SELL. He was prepared with the part and potential back up to fix my problem. In less than an hour we had the heat cranking and he was explaining the history of the company to me. The cost was surprisingly inexpensive compared to the blatant overcharging we've become accustomed to over the years. I could go on and on, but I'll keep it short and to the point. HIRE THESE PEOPLE - they are AWESOME, HONEST, and RELIABLE!!!!!!!!! So happy that we took a chance on Yelp. I've already recommended them to many co-workers and family. Thank you!!!!!!!!!!! read more

Came home last Sunday and the house was a toasty 88 degrees, A/C was dead. Did some research on Yelp of course and called a few places, once I talked to Ed from All Tech I was pretty convinced this was the company/guy. Ed was professional, he was upfront about the weekend rates and seemed to be on the ball. He arrived a little early and quickly identified the problem --pretty small problem actually--and within 20 minutes we were back to cooling. As the saying goes, you get what you pay for...I'll gladly pay for their services again, if needed. Thank you Ed. read more

A $79 "dispatch fee" (aka "let me come out and take a look and then give you my estimate fee") ???!!! I declined the "service" because the dispatch fee is so high that any repair fee will seem worth it just to discharge the come-look fee. Therefore, I cannot comment on how well AllTech would do the drippy faucet repair since I'm not open to the blackmail of the "dispatch fee". read more

Called AllTech just this morning. They were able to get a technician out to our house within an hour! Alex, the tech, just came out a few minutes ago to perform a check of our air conditioning unit. We had a leak that was coming down through our ceiling. It turned out our condensate line was backed up and Alex was able to ultimately find that the A/C unit was backed up with water, as were some of the tubings coming into and out of the unit. He helped take gallons upon gallons of water out of the unit from where it was situated. Can't stress enough how helpful Alex was and I will personally ask for him by name next time we have any sort of A/C problem. I generally read reviews and don't write them but this warranted one. Thank you for the prompt and complete service. read more

AllTech provided great service. They responded promptly (arriving in the early evening within an hour of contact) to a frozen, burst pipe leak at a home I rent out in Reston. The technician investigated and discovered the root cause of the problem. Repairs were made promptly and communication was good throughout the process. My tenants got the repairs they needed in a timely and cost effective manner. Kudos to AllTech. read more

I contacted AllTech Services to have them fix airflow problems. From their email they said "We can most definitely help you resolve air flow issues, as we know it can be stressful". I then hear from my wife that they said they couldn't do anything. What a crummy experience, this is not what I expect when I pay $95 dollars to have a professional come out after they have told me they can fix it! Stay away, they are just after their $95 inspection fee. Edit: A bit better communication would between the tech and my wife would have made things better, as well as saying instead "We can evaluate it and let you know your options" instead of "We can most definitely help you resolve air flow issues, as we know it can be stressful". But I commend them for continually reaching out to me as many businesses will not take the time. read more

Abe, Ed and team are as honest as it gets. I started here on YELP to get some 5-star rated companies and AllTech delivered. They were at my house within an hour to quote me a new heat pump system. The sales process was not pushy at all and completely open. Abe even educated me on what to look for when getting other quotes to make sure I understood the facts. Ed is one of the lead technicians and knows his stuff. Ed ran the install of the new system at my house and was completely done in less than 6 hours! The team even stayed after to help setup the wi-fi capabilities of this new system! Most of the other companies I spoke with didn't know anything about the newer generation wi-fi enabled units! You should be calling AllTech for your HVAC needs. read more

Great service! Called 4pm on Monday and they arrived 9am on Tuesday. Alex was knowledgeable and thorough. Our air was fixed by that night! Thanks! read more

Jamey and Tony just completed the annual plumbing inspection at my house and did a really thorough job. Appreciated their professionalism and attention to detail. I especially liked their willingness to give me their input on what work was most important to get done sooner than later. Definitely think the maintenance contract is worth the $$s spent. read more

I had a problem with my AC, it wasn't blowing cold. I called AllTech and we set an appointment within a few days.The tech came looked at the AC and found the problem. He did a brief explanation and fixed it. Thank you very much for the excellent service read more

I can't say with certainty these guys are the cheapest but what I can say is that they are honest, communicate well, are professional and deliver what they promise. I'm not saying they are expensive, just that once we started working with these guys we stopped looking elsewhere. They didn't try to sell me on things I didn't need and my wife and I have been happy with previous services and the HVAC install they just completed. Eric read more

Today, Vinny from AllTech visited my home due to A/C unit leaking water in the basement. I cannot begin to tell you about the great service that I received. He was punctual, professional, and extremely knowledgable about his job. He explained every phase of the work to me and recommended the appropriate services to remedy the problem. He worked efficiently and came fully prepared. I would not hesitate to have him back in the future. In fact, I highly recommend him to anyone looking to have their A/C or heating unit serviced. I've had many repairs over the years, but this was by far less complicated. Thanks so much! read more

Joe came to my house and fixed my problems very quickly. He is very knowledgeable and kind. Highly recommended him.

I called AllTech on a Friday afternoon because my upstairs AC went out. I was hoping I wouldn't have to wait the whole weekend to get it fixed and thankfully I did not. They were able to schedule an appointment for later that day. Vinny showed up with one goal in mind and he wasn't leaving until he successfully got my AC working. He immediately diagnosed the problem and had it fixed in no time. He explained everything he was doing and why he was doing it. Vinny is an amazing technician! Thank you AllTech and Vinny! read more

I contracted AllTech about a year ago to do some repairs in our guest bathroom as well as install a utility sink in the laundry room (that was not piped for it). All the work was top-notch, and done pretty quickly. They even went above and beyond and installed shut off valves for the utility sink. Only reason I gave them 4 stars instead of 5 was their price. They were a bit more expensive than other places, but you definitely do get what you pay for. read more

My a/c stopped working last night, and after little sleep I got on Yelp and looked for a company to call. AllTech had excellent reviews, so I decided on them. My call was answered at 0630, and the dispatcher was friendly and helpful - he told me they had 49 service calls already but since I was close by he would see if he could get me squeezed in somewhere. Sure enough, a tech was at my house by 0800! My tech was Ed, and he was awesome. He was friendly and courteous (putting on booties before coming in the house) and super quick - he was in and out by 0830. I had a blown capacitor and he informed me that the landscaping company didn't do me any favors when they threw mulch in the a/c unit (you can bet I'll have a discussion with the HOA about that!). Anyway- HUGELY impressed, would and will be recommending this company to friends and family. Thanks for the incredible service, AllTech! read more

These guys installed our new HVAC system did a wonderful job and are very responsive to any issues that have ever happened, We now have Total Home care maintenance service contract on our HVAC and plumbing. They have given very good advice that saves us money on our monthly utilities and on services. This is a quality organization and we recommend them to everyone!!! read more

This company was a highly pleasant experience to work with from the ladies who answered the phone to the technician (Jack) who came out to my home. The communication with Alltech was clear and the response was always prompt. I had an issue where my heating system was blowing cold air and they quickly scheduled Jack to come out and diagnose the issue. He diagnosed quickly and gave me the estimate, which really was quite fair in comparison to other quotes. They immediately go the part needed and did the repair. Jack was thorough and gave sound advice about efficient use of the system. He was professional and cleaned up the area back to the way it was upon his arrival. Lastly, they worked with me around my schedule, which is very much appreciated! Would not hesitate to call Alltech in the future. read more

I have been a customer with AllTech for almost ten years now. I was getting yearly maintenance, and recently switched to the Total Home Care package. The price is virtually the same, but the additional services provided makes the value of the package outstanding. I recently had to get my hot water heater replaced by Joe due to it lasting well beyond its lifespan. I did not want to risk having a leak. Joe completed an outstanding job, was very courteous, professional, and very knowledgeable and kind. AllTech has always been very supportive and professional as to not push at me to make repairs before I am ready. This is one of the reasons I feel so comfortable with them, and want to stick with them. I recently heard some banging shortly after using the hot water in my kitchen, and first floor bathroom sinks. To err on the side of caution, I called AllTech to have them check it out. Tony came by and performed some thorough checks to see what might be the cause of it, reassuring me that it is not due to any issues with any of my systems and that it may just be when first using the sinks after some time between use and could just be some air in the pipes making the noise. Tony checked the pressure valve for all of the water in the house noticing it is dated, but said it looks great for now. He is providing a quote for what the job would cost in the future, when needed. He completely put me at ease that everything is good, and to let them know going forward if I hear any further banging in my pipes. THANK YOU!!!! read more

Raymond visited our home today and provided terrific explanation of the equipment functions. Really impressed with the quality of customer service, read more

My AC failed and was blowing hot air. Based on yelp reviews I decided to call them and have them come to check my AC. They were very polite and professional. Also I received an automatic notification on my phone about tech being on his way. Stewart was very helpful and he was able to fix my AC quick. I would definitely recommend them to everyone and I would choose them again in future for HVAC problems. read more

Forget about the rest, go with the best. These guys are the real deal and I can see why they are so well reviewed here. Very easy to work with, professional and reliable service and advice to match. Called to have them come out and provide an estimate on having a few toilets installed and they were the only ones able to give me a simple estimate for this job, with fair pricing over the phone. We booked the appointment and the job was completed fast. Joe came out and was professional and very thorough in his workmanship and advice. Everything looked and worked great when the job was finished. A+ service, will be a returning customer. read more

Simple facts. A request to check an air-conditioning unit making a strange whirring noise ended with a contract proposal that (1) did not clearly set forth the terms and prices so it wasn't clear what one was committing to; (2) the contract terms in mouse print exonerated the company and its workmen from any liability other than for gross negligence; (3) Gross negligence is more than simple carelessness or failure to act. It is willful behavior done with extreme disregard for the health and safety of others; (4) after a "review" of the air conditioning units, furnace and water heater, and indicating the need for replacing all, the estimate replacement cost was over $18,000. After several tries of having a contract that clearly set forth the terms and pricing for the new units and given the gross negligence clause, the company was informed we would not use them. The next day, we contacted a company recommended by neighbors, Long story short, he fixed a few things that needed adjusting for $400 (one of which one of the AllTech staff pointed out but did nothing about but still charged $190 simply for the visit) and confirmed all units were in good working order - no need for replacment. read more

I called AllTech to have the pressure regulator on my Water heater and the flapper on my toilet replaced. Their phone representative was cheerful and helpful and arranged for me to have an immediate appointment. The Service Technician arrived as scheduled and did a great job completing the repairs. He was knowledgable and courteous and cleaned up after the work. I'll use AllTech again and definitely recommend them to others. Thanks for a job well done at a reasonable price! Deb M. read more