You know something, they do have some nice things but this place is way overpriced for cheap stuff!…read moreThis is really for decorative things and I thought I can get some really good deals for my daughter's dorm room but really had to search. You're better off going to Marshalls or ocean lot.

Do not believe this manager/ owner tells you about contacting customer care they are not true to…read moretheir word on their product or even getting back to you! I bought a candle large Christmas candle that cracked at the bottom wax all over the place! As wax i pouring out the candle bc was still lit! This could of been a really horrific situation had I not walked back into the room ! Dobt but their stuff they lie!!!!!!!!!!!!! also Jen is very rude for a customer service person!

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

We had a fantastic experience working with Wellesley Rug and Carpeting. They were extremely…read moreresponsive, professional, and on time to appointments. We are so happy with our finished product (stair runner)! I would highly recommend them!

Great place for area rugs, and the staff is friendly and helpful, despite how busy the place is…read moreevery day. Terrific selection - we bought two area rugs recently and had to return one (too small), which was an easy, no stress process.

Went into the store to find a set of nightstands. Not too many options for a matching set, but…read morefound a pair where the drawers got stuck and didn't fully shut. Each nightstand was listed for $199.99. I asked an employee if they could do any better on the pricing since the drawers don't shut (not fully functional) and she told me she could give me a $9.99 discount. When I took a second to think about that she told me that $10 off "was really generous". Pretty crazy to be listing them for so much and when they aren't actually working as intended and then to tell me that it's generous of them to take only $10 off.

We never knew how much we needed carpeted stairs until we had kids! The new house we moved into…read moretwists and is slippery for our toddlers. Rug depot carpeted both of our staircases almost immediately after we came in and picked out our carpet choice. The service was speedy and affordable. Also, rug depot is a family owned business. The staff here are caring, helpful and honest. Chris does the installations, his father helps with carpet selection and specifications for your location and his mother works on scheduling and coordination. Together, they run a great show and really take care of their customers. We love Chris. He really helped us find the best carpet for our home, tolerated our crazy toddlers running around in the store and in our home, our barking dog :) and also installed our carpets to perfection. He even drove back to the store and rescheduled our second installation because he wanted to make sure the job was done right. He even made two carpets for us out of the leftovers from the job free of charge! A big thank you to the Rug Depot owners. I wish every store was like yours. You guys are awesome. We will recommend you to everyone we know. I also included pictures of sample rugs we took at the store because the selections are great quality and beautifully handcrafted.

Amazing, friendly, knowledgable, quality rugs, Love this…read morestore 472 Amherst Street Nashua

I fell in love with a white wool rug two years ago and just couldn't stop thinking about it, and…read morewhile I don't let anyone wear shoes in my apartment I have a Goldendoodle. Right, a dog who loves the outdoors and can't take his shoes off! I bought the rug anyhow, and after a year I noticed that one side of it looked gray in areas, then I had the "aha" moment that it was where my pup likes to lie. I moved a year ago and just flipped the rug around and bought myself some time. Last month I decided to move again, and looked around to see if this rug was available in a material I could clean at home? No, wool only. I just assumed that sending a rug out for cleaning was hundreds of $$, and that was why I was thinking of calling it a lesson learned and just throw it away. I happened to see a post on NextDoor from someone asking about rug cleaning, and narrowed it down to Boston Rug and Kennedy Carpets. I get up early so I am often emailing at that time, and sent a message to both with details on the rug, size, etc. Received a message from Bahman with all the details, as well as a 20% offer for mentioning "cute dog" (the cute dog on his website is his dog). I said I was moving in a month and would get back to him when I had more details, and when I did, someone came and picked it up the next day and it was back a week later (earlier than expected!!!). I was so anxious to see it when it came back, but was rolled/wrapped up so nicely that I knew to leave it that way for the movers. As soon as I was in my new living room, I unrolled it and it is LIKE NEW!! Hooray!!!! Thanks to Bahman and his crew, I have what looks like a brand new rug again. Thanks so much to them (and the cute dog)!!

I had this website bookmarked for months before finally accepting that my ancient inherited…read moreoriental rugs needed professional cleaning. My friends, my pulmonologist, my coworkers, they were all like "wait, you don't clean your rugs?!?" And I said "I vacuum them" and "I got them from my parents and they've never sent them off to a rug cleaner." Yelp reader, I was wrong. You need to have a professional actually CLEAN your rug. And so, I finally did. Boston Rug Cleaning was fantastic. Reasonable prices, rugs were done in about 2 weeks, good communication, and very pretty rugs- with no weird chemical cleaning smell. Also, it's like those ASMR videos of people cleaning filthy rugs and you're like "it was red this whole time?!" That's how I felt when the rugs came back and I unfurled them from their paper casings. The colors are so vibrant and evenly tufted. I feel like I've grown out of my family's incorrect conviction that wool rugs don't need deep cleaning - they really do! My lungs are happy! The weird smell in my house when we've been gone for a week is also gone! Anyway, it's work to move all the furniture away and roll up the rug, but definitely worth the effort (you need to sweep under there anyway, guarantee it). The company will pick up the rug but if you have a car it's not hard at all to take over yourself and save some $. They're on Rte 9 and parking was no problem- they also helped move the rugs in and out of the car. So happy with the service!

GREAT store, superb customer service, no pressure admosphere. I was looking for a dining room rug,…read moredifficult colors, on a low budget. I walked in and was greeted by a nice, friendly lady - Mary, very knowledgeable in oriental rugs market. They must have put out a dozen different ones for me. There was absolutely no pressure. The store was empty and I felt as if we could take as much time as I needed. Several I liked were more than I could afford, but many were well w/in my range. The shop is large and well lighted the light showing off the rug' patterns and colors to good advantage. Mary asked if I wanted to take few rugs home to be sure of colors working within the dining room's admosphere. I took two rugs with me home and end up buying one. Again, great shopping experience; highly recommended!

From the owner: First Rugs sources and sells the finest hand-knotted rugs the world has to offer. We stock over…read more6000 unique and one-of-a-kind rugs encompassing antique to modern and new contemporary. Come visit our showrooms in Acton, MA, the SoWa Art & Design District in Boston, and NYC to see our artfully curated selections!

Quality installations of Quality products by experienced company employees, curious and…read moreknowledgeable sales staff by a company that stands behind its work.

We had a great experience with this company, including with the installation at our house. Very…read moregood customer service at the store and the installers were professional and tidy. A few years ago we were very unhappy with a local carpet company and so I didn't have very high expectations this time around. But we were pleasantly surprised and I would recommend Braintree Rug to anyone.

I couldn't be happier with my experience working with this carpet workroom on my stair runner…read more Peter guided me through every step of the selection process with incredible patience and expertise, from choosing the right carpet to understanding borders, layout, and finishes. His eye for detail and design made all the difference and gave me complete confidence in the choices we made. The installation was impeccable. The runner is perfectly placed, the workmanship is precise, and the overall result has transformed my staircase. Professional, knowledgeable, and a pleasure to work with--I would highly recommend them for anyone considering a custom stair runner or carpet project.

I had a wonderful experience with the Carpet Workroom. The staff is friendly and knowledgeable, and…read morethe carpet was delivered on time and expertly installed. I would happily use them again.

Exceptional service provided by Kyle at Faber. We had a tight time-frame to find cut carpets for a…read moredesign project and Kyle went above and beyond to not only make it happen, but deliver the rugs himself, and fix a sizing issue by calling in a colleague to cut to the perfect size. Kyle needs a raise! I will recommend Kyle and Faber forever!

I grew up in Wellesley, and my parents have used Faber's Rug Co. for years -- so when it came time…read moreto choose a runner for my first home, there was truly no question. From start to finish, the experience was outstanding. The installation team was incredibly friendly, professional, and respectful. I felt completely safe leaving the house for hours at a time -- even with my dog at home -- which says everything. They were communicative, careful, and clearly take pride in their work. The runner looks amazing, and the whole process was smooth and stress-free. It's rare to find a business where the quality, service, and people all live up to a reputation that's been built over decades. Couldn't recommend them more.