I have been shipping my UPS packages from here, off and on, over the last 9 years and never have I…read morebeen treated more rudely that today. First, I come to their shipping counter as before, very clean and well maintained, and placed my packages upon said counter. One lady on duty, on the other side of the area, who appeared to be doing laminating work. Focused on her work, I get that, yet oblivious to the fact that she had a customer. A "We'll be right with you, sir!" was all that was required. But nothing. When I finally did get her attention she asked if I was shipping packages, a fact that to me was obvious, but I told her I was and she assured me I'd be taken care of soon. As I stood and continued to wait I saw a man coming my way, thin build with a beard. And the rudest staff member I ever encountered. No greeting, asked me what I wanted, no "How may I help you?" as other Staples do. I told him trying to break the ice, with my hands on the packages, "I want these to go away." Then he demonstrated why he'll never have a better job than this, he asked me if I want to ship the packages. I told him "Yes" with just an edge of impatience to my voice. Then he said what he never should have said, "How am I supposed to know that??" So I explained, "I'm here at the UPS counter, I have packages with UPS labels, two plus two equals ..... " He told me with the same rude tone that he'd be back and I knew he wouldn't, I saw him speaking to two others, one I presumed to be the manager, if he hadn't been busy I'd have brought this to his attention. Finally the lady had a break from her work and more politely checked in my packages and gave me my tracking info. Anyone who wants to do business with this store, you're welcome to them.

Varied selection. But waited 10 minutes to checkout. Five employees in the st store but they didn't…read morewant to open another checkout line because it was within 15 minutes of closing. So we had five people waiting in line for an inordinate amount of time.

These guys are true professionals with a focus on customer service. We moved out of the north side…read moreto Chicago and ordered our 20 foot truck and tow trailer to tow our car at this location. We also picked up last minute moving supplies, packing tape, etc. With a long drive, our plan was to pack up on Tuesday and move out Wednesday morning. Since the trailer we needed wasn't available here, we had to pick our equipment up at the pleasant Hill location. We needed to leave our trailer somewhere so we could load up the truck. Ted and his team at the North Side went out of their way to help us. They recommended that we leave our trailer there, and offered to help us get the car on the trailer when we were ready to leave the next day. Keep in mind we paid at the other location, so the North Side guys didn't "have" to help us. When we did pick up the trailer, their guys ran out to help and even cleaned our windows for us. Top class and friendly people here, thanks for eliminating a moving headache for us guys!

I stopped in yesterday to buy some wardrobe boxes for my move. Chris, the young man at the counter…read morecould not have been more helpful! He jumped right up, came around the counter and showed me what they stocked in wardrobe boxes. He is extremely knowledgeable about the products they sell! Chris impressed the hell out of me with his great attitude, knowledge and can do spirit. If the manager/owner of this UHaul location allows him to get away they will be making a huge mistake! I would consider a raise for him! Great job Chris!! Thanks!

Stopped in here needing a large box and got great service from Nick and David. Very friendly and…read morehelpful staff and would highly recommend coming here for any shipping/packing supplies. I have rented trucks here in years past and had good experiences as well. Thanks again for the help!!!

They were scheduled between 2 and 6. At 7, an employee named Mike got back to me saying I should've…read morebeen told the crew couldn't come. He told me he'd get someone to me at 8, then 8:30, then 9:00. In that time, he told me he wouldn't send anyone because (he claimed) I was unwilling to pay the 4h minimum despite my having arranged with the salesperson that I would. I only needed a mattress moved and was willing to pay the full amount, but went ahead and figured it out myself when by 8:50, no one was there and I needed to leave my house to get dinner. Mike then refused to get the mover a ride home -- he didn't have a car -- so I gave the poor guy a ride back his house. I was going to pay for a 2 person team, and was sent one person three hours past the end of their arrival window, by a manager who tried to refuse me service. I'll be trying to get my deposit back.

I called them. They seemed to be very professional…read more When packing they took stuff out of the house that was specifically identified as items not to take Packed horrible and broke almost everything and/or damaged it Below is just a few items What a horrible company

Highly highly recommend!! This is my first time using a moving company, I don't know about other…read moremoving companies but this one, they have made my life so much easier! Shannon was my moving specialist, she is super nice and responsive. I had a million questions and I was very worried about the move, she was very patient with me and walked me through each step, calmed me down. No hidden fees, everything's listed on the quote and if you have any doubt, ask Shannon and she can clear all your doubt out. On the day of my move, the crew arrived on time and were super efficient. All three of them were all very kind and they paid a close attention to the furnitures and all the fragile stuff. As I said, highly recommend. Really nothing to worry about, and if I ever move again, I will hire them.

We hired this company to pack and move our things in July of 2021. The movers were quick to pack…read moreand load everything onto their truck, but everything the movers did after they loaded everything was completely unprofessional and incompetent. After the truck left our old address, the movers took more than an hour to arrive at the destination which couldn't have been more than a 5 minute drive away. When the movers finally did come back with the truck, they were drinking sodas, so we assumed they just went to lunch. Nothing wrong there -- it was noon and people have to eat. However, at the end of the day they charged us for the hour they were at lunch (see attached photos). At the end of the move when we were unpacking, we saw that the movers had significantly damaged many of our possessions including our printer, an office chair, an office desk, kitchen supplies, our TV console, and had lost many items including the screws needed to reassemble our bed frame. The movers took no responsibility and just told us to search for the lost items in the old apartment (which did not have the missing items). Unfortunately we did not get an upgraded insurance policy as we did not expect a $240/hr company to be this bad at their work. We naively believed that a company with glowing reviews on the internet could do their jobs correctly. Nonetheless, we decided we would settle for the $0.60/lb reimbursement. After nearly a month before we finally got ahold of Prime Moving again for reimbursement, they simply denied that their movers had done the damage and refused to reimburse us for more than $100 for having caused nearly $500 of damage. Apparently if you don't take before and after photos of everything you own, they can just deny that their workers did anything wrong. It's truly a shame that this company won't stand by the quality of their work.

These guys were awesome and helped me get a ton of kraft crinkle cut shred paper at the last minute…read moreright before Q4. They had great customer service and affordable rates. Uline was totally out of it and my other local packaging distributor went out of business last year. I will definitely keep working with them.

From the owner: Clarity Connect Services is Pittsburgh's premier independent packaging distributor. We are a family…read moreowned US company that sells packaging and other business supplies. Our focus is on helping small business succeed by offering quality products and services at fair prices. Whether you run a brick and mortar shop or sell items through an eCommerce platform we can help you reach potential customers, look professional, and ship your items in secure attractive packaging.

The employee, CJ that assisted me was wonderful. The customer service is unexpectedly good. The…read morefacility is clean and easily accessible. I give them 10 out of 5 stars.

CJ was super friendly & helpful! Plus she gave me a nice discount. Highly recommend.read more