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    8 years ago

    Thank you ashley in printing for being your help withcediting my documents. I was in and out in 5 min.

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    Ask the Community - Staples

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (12 reviews)

    I took my daughters iPad (10th generation) in because something was stuck in the HEADPHONE JACK!…read moreEverything what was perfectly fine with her iPad other than that. The manager Terrell was very nice and promised to get it fixed before we moved. That was around July 5. I got a call saying it was finished that following Tuesday. I went and got it, took it home and put it on the charger....IT WOULDN'T CHARGE! It was on 10% for 24 hrs. I immediately took it back up there. Same manager Terrell looked at it and seen it wasn't charging. REMEMBER, it was working before this! They took it back and he said he'd mark it down as a technicians mistake. A week later I call and see what's the estimated wait as we were moving that Friday. He claimed he was waiting to see if it could be fixed and that it was now the charging port that was damaged done at their store and he would have to send it out to Monaca or another location. In the meantime he would give us a loaner (one that someone paid for and never came back to get!) My fault for setting for that tablet. We moved to North Carolina and this tablet also does not hold a charge!! Its not even worth coming back to PA and giving them this tablet back so here is yall warning. Also!!!! They have me a generation 9 and not the 10 like we brought in. The trade in value is pennies!!! Go to apple and not one of these places for your apple devices. They will also talk you into being Asurion... they were also no help. There's also a blue dot on the screen.

    Same response to EVERY bad review by this company. Take a look! No further efforts to rectify…read moreissues. Just a lot of words for the review site. They responded to me "asking for more information " in order to make it right. If this company needs more information on my case in addition to 4 direct conversations with corporate, then I don't know what details they are missing or are not understanding. Stay away from this company. They are all smoke and mirrors.

    Staples - copyshops - Updated May 2026

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