Worst experience possible do not go here. I cracked the screen of my iPhone by dropping it on…read moreconcrete. My phone was fully functional, just cracked. It just fell out of my lap, not a big drop, just cracked so I came to get it fixed. I paid $400 to get my screen fixed and when I came back, my cellular data was not working. It said my phone had no service. I was speaking with the general manager, Terrell (who was very condescending and rude in his tone which I also saw in another review) throughout my entire experience and he looked at me confused and said that I needed to go home and update my phone and that would fix the issue. I went home and updated my phone but woke up still with no cellular data. I took it back to the shop where they told me it would take two hours just to look at my phone and give a call back to tell me what was wrong. After waiting three hours they called back to tell me that they don't know the issue and they need to wait for their general manager Terrell once again to come in which wasn't until 2 PM the next day. I waited until the next day and had to wait another two hours for Terrell to see if he could fix my phone after walking into the store since I hadn't heard from them within the time I was supposed to I was told that my phone was beyond repair and received a refund. After three days of being in and out of the store, all I got was a broken phone. Do not recommend whatsoever.

I took my daughters iPad (10th generation) in because something was stuck in the HEADPHONE JACK!…read moreEverything what was perfectly fine with her iPad other than that. The manager Terrell was very nice and promised to get it fixed before we moved. That was around July 5. I got a call saying it was finished that following Tuesday. I went and got it, took it home and put it on the charger....IT WOULDN'T CHARGE! It was on 10% for 24 hrs. I immediately took it back up there. Same manager Terrell looked at it and seen it wasn't charging. REMEMBER, it was working before this! They took it back and he said he'd mark it down as a technicians mistake. A week later I call and see what's the estimated wait as we were moving that Friday. He claimed he was waiting to see if it could be fixed and that it was now the charging port that was damaged done at their store and he would have to send it out to Monaca or another location. In the meantime he would give us a loaner (one that someone paid for and never came back to get!) My fault for setting for that tablet. We moved to North Carolina and this tablet also does not hold a charge!! Its not even worth coming back to PA and giving them this tablet back so here is yall warning. Also!!!! They have me a generation 9 and not the 10 like we brought in. The trade in value is pennies!!! Go to apple and not one of these places for your apple devices. They will also talk you into being Asurion... they were also no help. There's also a blue dot on the screen.

I wanted to leave a review for Manny. I received a discount…read morefrom a different iPad repair shop due to my frequent visits there but I was unable to make it there due to limited parking. Manny did a price match for me. This was important because I have paid for many repairs full price before and it gets expensive. This time I was a first time customer for Dr. Phone Fix. My 6 year old shattered his glass screen even with an Otterbox on it. Manny was very professional and polite. The whole experience was pleasant for an unpleasant situation for myself. I would recommend this shop to anyone as he fixed my son's iPad screen in less than an hour. You cannot even tell it was broken and it was nearing damage to the LCD which this prevented. Thank you!

My screen was shattered so I got a Groupon to get a repair. The technician was extremely friendly…read morehowever my phone has never been the same. I have small hairline cracks all over my phone even though I put a screen protector on it the second i got it back and have never dropped it again. Also, my touchscreen has never ever worked the same since getting a new screen- slow to respond, longer to type messages. Overall it's not good quality and I haven't been happy since it's been fixed. Update: as I went to replace my phone case my actual screen pulled up away from my phone. This is garbage.

The lithium in big lithium ion batteries is valuable yet Batteries+ charged me $50 to dispose of a…read more47.5 lb lithium battery. No wonder people throw batteries into garbage over a hillside or worse they get buried. Will never do any business with them again.

Found the battery for my 2013 Triumph with a few clicks along with an 18% discount coupon. Picked…read moreup the battery the next day at the McKnight Road location along with dropping off the old battery for a $10 credit. I've been buying batteries at this location for years and they always have exactly what I need at a fair price. Salespeople are always helpful to ensure that you're buying the right battery for your vehicle.

My one experience was not great…read more I took an iPhone 5 in for a battery replacement. The gentleman at the kiosk quickly said "yes, I can do it," and said he would do it right away, in 15 minutes. He did get it done quickly. The problem was that the iPhone was not put back together properly. The screen sticks out a bit from the metal back/case a bit higher on one side than it does on the other. I asked the gentleman about this, and he claimed no responsibility, telling me he didn't touch the screen. He said the glass was coming unglued from the chassis. Yes, I agree, but this was not an issue 15 minutes ago. So the battery works fine, but buyer beware.

The man working the kiosk was straight to the point and fix our screen properly. He had the screen…read morerepaired exactly when he said it would be done.

Super helpful and very professional! Dylan was particularly knowledgeable and made my experience…read morevery easy! Will definitely use them again!

My phone was repaired in about 2 hours and it looks and works great. Everything was covered by the…read moreinsurance. The staff was very professional. The waiting area started to fill up quickly, so I was glad I was there when it first opened. They don't always have the parts, which was the problem for the woman next to me. I'm really pleased with the result.