We moved my son into an off-campus apartment near Carnegie Mellon. We had various items shipped…read morefrom Amazon and Walmart - everything from lamps, a vacuum cleaner, and furniture. All in all, Sharpsburg Pack & Ship received 20 packages. Most of the packages were held in their warehouse for over one month. Their prices were very reasonable. We needed some help getting some items into our SUV, and they were kind enough to help. Everyone there, including the owner, Gerald, treated us very well. I highly recommend them!

Employee Zoe was outstanding very helpful. She explained the complete FedEx process!!!!read more

Came here to get photos taken for a Canadian citizenship certificate application. The associate…read morethat assisted me refused to look over the photo guidelines I brought. The process was really stressful and rushed due to so many customers being crammed into a tiny store waiting to be helped. The associate was impatient and did not give me time to closely measure the prints, and the ruler they gave me to verify the photo measurements was beat up and inaccurate. The photos ended up being the wrong size and poorly lit. Total waste of $20. When I emailed the store asking for a resolution, I received a really dismissive response. Avoid at all costs.

I'll take accountability in saying that I visited within the last 15 minutes before closing…read more I came in with a large box that I struggled to bring in due its size and weight, waited in line for most of this time slot, got to the counter and was demeaningly advised that they couldn't accept my box because it required more tape. I asked if it was possible if I could buy a few strips of tape from them and they declined--that's fine, because perhaps they're not allowed, nor it is their job. I then asked if I could leave the box on the side of the counter or on the floor (pushed to the side) so I could run out to the car and grab my tape, they stated I am not allowed to do that because they cannot be responsible for my package. While I understood that, I asked if they could please make a one time exception being that the box was a struggle to bring in, and my car is just right outside the facility; the answer was still no. At this point, it's about 4-5 mins before closing, I brought the box out to the car, wrapped it in tape like spider-man would wrap you in webs. It wasn't necessarily the taping that took up most of the time, but rather the transportation of the box itself. Once I got back into the store, it was about one minute before close. Another person before me was finishing up as I walked back in, I got to the counter and I was told they cannot service me with shipping my box because they're now closed. I asked if they could please allow me to ship it as it was literally the last day I had available before a move out of state, and he said "No". I had visited this store in particular because of their hours and convenience..or so I thought. These guys here are just merciless in the fact that they watched me have a hard time and seemed to have never had the intentions of being of service to begin with. I understand it's a busy location, but projecting any frustrations that come with such, onto people is unacceptable. Abusing your power is inhumane, shadowed by undertones of disrespect and then passing it off as just doing your job. Please keep in mind that parking, or lack-there-of, is like playing a game of duck-duck-goose. Which was what partly left me with that 15 min time slot, as I circled around the block countless times to catch a spot close enough to make it possible for me to bring that box in. Had I not gotten that spot, there would've been no way I could carry it into the store from a longer distance. In any case, there are really fun and cool places to eat around the area; maybe explore a little if you're ever feeling adventurous.

So helpful, this young lady was able to go right to the barcode I needed for a return, on my phone,…read moresince I forgot the slip at home!! In and out so fast!!!

For the first time ever this location charged me a fee ($10) to pick up a package there (alcohol…read morethat requires a signature). The clerk was not at all friendly nor did she adequately explain how that changed from previous experiences. I'll go elsewhere for my shipping needs.

I went to the UPS store inside of Staples. The line was 11 people long when I got there. There was…read more1 man doing shipping, one woman in the copy center where there as only one customer. and other workers floating around but not staying to open another line. It took me almost an hour to wait in line and finally send my package.

Absolutely the worst ..... The owner is self centered and money hungry. He doesn't care about…read moreemployees or customers just the almighty dollar in his pocket. Id go anywhere miles and miles away before id ever go there again. Some of his staff are grumpy and rude but thats probably because they work for him. And while there i overhead a man say he shopped something of over 10,000 value from there and it never arrived. The staff didnt even try and help him. I fact they found it humorous in thos man's loss. Sad place , sad people. Dont trust them ​ ownervis arrogant, pompous, and condescending.He doesn't care about people he cares about how much money he has in his pockets

This place was a great one stop shop for dropping off packages for all types of carriers. Employees…read morewere super friendly and helpful. It's obvious they go the extra mile to care for their customers.

This store was closed when I walked up to the door. They opened it and offered to ship my package…read moreeven though they had closed a few minutes. I am very grateful for their help shipping my package on Saturday instead of having to wait until Monday. Overall, this is a great store and I would recommend it to anyone.

Went here a few times for fingerprinting (for work and coaching). Always professional and pleasant…read more Seem to be doing great business because it's always busy when I was there. Always handled the customer base the right way and everyone was happy! Keep up the great work!

I don't know how this place is still open. The only reason I gave two stars instead of one is…read morebecause this is one of the only local places to get fingerprints done for background checks. Other than that, the mail aspect is total BS. They will take UPS & Fedex packages to shop for an additional fee. I used to work nearby and took a fedex package here once and was so blindsided by being charged to ship the package- I had already paid for the label. They also charge you use packing tape if you need to package a box! Absurd.

Took them almost a week to "find" a box to mail my items. Had to call back 2 times to get the…read moretracking number because the package still didn't get shipped. Never in my life did I feel like I needed to go back & pick up my package & bring it someplace else to do the job right!

They packed up my box and sent it. Can't ask for much more. Most people don't leave reviews at…read moreplaces like this unless they have a bad experience, but I was in and out in 2 minutes. Super easy

An employee left the store to come yell at me in the parking lot before I could enter, my first…read moretime ever being there. I mean quite literally screaming. I would not recommend going to this location, I believe it was the manager and there are substantial reports of inappropriate and combative behavior from him. Their star rating should speak for itself. Go to UPS. Or literally any other fed ex location, the guy running this place has anger issues.