This is a very cute post office. I've driven by hundreds of times and completely missed it. I went…read morein for some stamps one morning. There was only one window open for service, but I didn't have to wait very long.

This is the best post office in the city. The staff is always friendly. The hours are better than…read morethe other branches (open until 6 on weekdays, longer Saturday hours). They usually have 2 or 3 people working the counters, so the waits are much better. Post offices are made or broken by the workers. This place excels with its customer service. I've seen the employees here walk hard of hearing and elderly people through their orders in a very respectful and patient manner; that really stood out to me, because I have definitely seen the opposite. The only con is the parking--if you get lucky you can get a street spot, but generally I take the metered lot behind the Friendship Circle.

Always great, friendly service here. Polite, professional. The staff on Saturday are even friendly…read more(who wants to work on Sat?!)!

This is my favorite post office in the city…read more There is one man that is gorgeous that works there. He is so friendly and handsome! I'll buy stamps from him any day. It's better than Bloomfield by far!!!

Supposed to open at 9 am and they were turning customers away until at least 10 am because they…read moreweren't ready. Manager walked right up to us unmasked, a customer said he needed a mask, and he said he didn't need one. I had also just paid for parking and lost a chunk of time. I would give 0 stars if I could. Never going back, which is a shame since it's our closest option.

I went there yesterday because I needed to mail something to my grandmother that was very important…read moreto her. There was an older male employee who was extremely rude to me. I understand that I showed up a couple of minutes before closing, but I didn't realize that until he mentioned it. I even asked him if he had time to help me, and if not, I would have gladly come back the next day. Instead, he snatched the box out of my hand and was very passive-aggressive. A lady walked in right after me, and he was rude to her as well--she only needed stamps. After she left, he made a smart comment to me, saying I was going to be the reason more people would come in, even though no one else came in besides that one lady. After I finished writing everything he needed, he took the box and the marker out of my hand and slammed the marker into the cup on the counter. I completely understand that people have bad days, but there's no reason to be aggressive or treat customers that way. Hopefully next time he chooses to be a bit kinder.

The West Mifflin Post Office (5001 Homeville Rd) generally operates from 10:00 AM to 4:00 PM on…read moreweekdays, with a lunch closure typically between 12:45 PM and 2:15 PM WHAT ONLY 1.5 hours for lunch? How does this poor Postal worker get anything done with such a short break? I can tell you how as I sat in the parking lot at 2:13 waiting for the door to open at 2:15 again walked in. I was the first customer there had some cards that I was sending out for Easter. They were a little heavier, so I was concerned that they may need a little bit extra postage on them so I asked the employee if he could tell me if they were OK and certainly the first couple he just grabbed them from the box that he has sitting next to him and shook them a little bit and went. Yeah, these are fine and I added some other others that needed stamps after I purchased them and I asked him to check these also he says " I don't have time for that"was only nine additional cards and he said" I'm starting to get a line" maybe two more people behind me constitutes a line but satisfying a customer is certainly a bigger deal for US government employee so I'm just saddened by the fact that he felt that he didn't have enough time after his little lunch break and he was probably worn out from you maybe lunch I was his first customer at 2:15 and he couldn't find the time to finish up my purchase so sad! He also recommend recommended that I find a post office that had more than one employee so he didn't have to strain himself doing this. Very unbelievable task of checking the weight of a card.!

I realize many businesses are understaffed these days but expectations should be set accordingly. I…read moreleft work an hour early one day in order to make it here on time to mail two packages, since it is the only P.O. in the area listed as being open until 6 PM. I arrived at 5:25 and the service counter area was locked. While I was going through the tedious self-serve parcel mailing process, three more people came in to mail packages and left frustrated. One commented that they are often closed at 5 PM. If that's the case, just change your hours officially and save people the confusion. I had a business post box here for many years which was fine. When you are here during open hours staff is always helpful. I also want to mention that despite my frustration on the evening I had to do the self serve, when I put my packages into the box they were not supposed to go out until the next day, but one of my recipients reached out the very next day to thank me for her package. So even if they were not customer facing after 5, they were obviously still keeping the mail going and I really appreciated that.

The carrier delivered my package to the wrong address. They can't get it back and will not tell me…read morethe address. Now they stopped answering my phone calls

Stellar service, as always. This is my fav post office. The lines are short snd staff pleasant,…read morehelpful, and efficient.

So, Wilkinsburg has a Post Office. I was not aware of this at all. Not sure most people would be…read moreaware of this either. I mean the building it is in looks as if it should be condemned. From the outside you would just pass this place up. Much like I did on several occasions. Honestly, this is the only thing in the building, all other businesses that once took up shop here, left. I wouldn't come here for my post office needs, especially since the one in Swissvale is much nicer, and doesn't look like a haunted house on the inside. One thing that is better here is space. There is a ton of it in there and you are not crammed in waiting your turn to get to the counter to buy your stamps/send a package. Even though this place seems uninviting, from my one visit there, it is very busy. People are actually using it.

Every time I come here this is a long line. Today I went in and got a shipping label when the only…read moreattendant went into the back room. A line started to form, someone kept calling out "hello? Hello?". A few minutes later the woman came out and asked the first person in line if she was the one hollering at her. Then she said "I have other things to do" so the place is obviously short handed. There is bullet proof glass and a box to put your items in. Unhappy employee, unhappy customers, and an unhappy looking place overall

This branch of the post office is a convenient place to stop and send out a letter or package…read more Smaller than other branches in the Pittsburgh area, but quicker. If you prefer to get in and get out without a hassle, stop here instead of going to Squirrel Hill. The clerks fly through customers and keep the line moving. Frequent enough and they begin to recognize you and instead of the standard motions will chit chat with you while your order is being processed. Word of advice, try to avoid during school being let out. Parents park in the lot and wait for their children as well as school buses clogging up the street.

I arrived about 30 minutes before closing. The clerk was polite and helpful, and not rushed as he…read moreserved me and a couple other customers.

This place is EXCELLENT. Aaron and his team are master packers -- I had a delicate, expensive item…read moreto ship and was seriously unsure whether we could ship it without it being ruined en route. It was a silk floral arrangement that needed to be contained in a box without the flowers on top being crushed, or the vase on bottom getting broken. Aaron did some serious magic....it involved gluing one box into another box, putting padding in between the two ... securing the vase to the bottom, and creating an inviolable chamber on top for the flowers to breathe in...making sure that if the box was thrown around in transit, everything would be safe. And it was. Truly amazing. They are also very nice to deal with. I really prefer going to this small, personal, thoughtful place where they take the time to problem solve, where they are sensitive to costs, and where they execute extremely well.