Loved the $120 charge for an 8oz calendar, and holiday attitude…read more The office was empty (so no rush): It must be me. Oddly, I'd paid $44 for a 3-lb box so you can imagine the delight. The overcharge was the perfect cap after I received the "oh-your-cats-died" fake cooing, after I noted that I'd been a customer since 2007 and my card had been devolved to online status only. May the shipper receive service like they provided on this Nov 22, always.

horrible customer service. the rep was rude from the moment I walked in. Greeted me with 'don't…read moreever put your box there' I left Will drive across town to avoid this location

Building lacks actual numbers on the outside. I've had packages lost because there are no numbers…read moreon the outside of the building. Who should I ask about this?

Driving past this post office for the first time, I wasn't sure if it was even open. Although there…read moreis an Americana flag waving from the pole, the windows are all barred and the place looks abandoned. Fortunately, I found a parking spot (not an easy feat, btw) and ventured inside. I was mailing a cat carrier to a friend who had leant it to me and I had created my own box for it. Not the best create-a-box job ever, and I was worried that it would be rejected. Never Fear! As others have noted, this is the best Postmaster in the world! He laughed and said "Homemade box?" Uh oh, I thought to my self and answered "Yes" to his question. " I love homemade boxes" he said! Whew! We had a good laugh together, and my friend's cat carrier is on it's way to Wisconsin! Hurray. This is where I will always come for my Postal needs!

This place is EXCELLENT. Aaron and his team are master packers -- I had a delicate, expensive item…read moreto ship and was seriously unsure whether we could ship it without it being ruined en route. It was a silk floral arrangement that needed to be contained in a box without the flowers on top being crushed, or the vase on bottom getting broken. Aaron did some serious magic....it involved gluing one box into another box, putting padding in between the two ... securing the vase to the bottom, and creating an inviolable chamber on top for the flowers to breathe in...making sure that if the box was thrown around in transit, everything would be safe. And it was. Truly amazing. They are also very nice to deal with. I really prefer going to this small, personal, thoughtful place where they take the time to problem solve, where they are sensitive to costs, and where they execute extremely well.

Convenient and efficient help. I've used their notary services a few times and it's always so easy…read more I intend to use them the next time I have a shipping need. Soooo much better and more convenient than the PO or the UPS store. I recommend!

The women who helped me when I came in earlier today were amazing! I had multiple items to package…read moreand ship, and they were great about giving me advice, finding out what I needed, etc. Great customer service!

I had to drop off a prepaid Fedex package. The place is…read morepretty big and had several employees. The woman who helped me was really nice and took my package and relabeled it and gave me a receipt. I was in and out pretty quickly and was pleased with the service I received. If I had a reason to use Fedex again I would go back to this location as they where really nice and service was fast and friendly.

Service was great and quick. I had a preprinted label and came to send it out and I was in and out…read morein less than 5 minutes.

I really think your drivers need to learn their alphabet. I live in an apartment building, I Always…read morehave a missing package. Amazon & UPS never lose my packages, it's always Fed ex. You can never speak to a person, you have to chat, I want to speak to a person, is that too hard. I will Never ship fed ex again...

I walked in with over 80 Amazon return packages. Not a typo. Eighty-plus boxes and bags, multiple…read moretrips from the car, the kind of return pile that makes you apologize before you even reach the counter. The staff here didn't blink. They were patient, organized, and genuinely kind the entire time, scanning every single QR code, sorting everything into the right shipments, and double-checking that each return got its receipt. They even kept their sense of humor about it, which honestly made a stressful errand feel easy. This is what customer service is supposed to look like. If you have one package or a hundred, this is the UPS Store to use. This crew has earned my business for life, and they'll earn yours in one visit. Shout out to the main guy with glasses (I forgot to ask your name) but he was so kind and the one who keeps me coming back!

Had Linda as the cashier. I have never been met with such horrible and rude customer service. She…read moretalked down to me. Made me open my box, then wanted to charge me to retape it or come back. She was very condescending. My packages barely got shipped as she insisted they wouldn't make it back to Amazon.

We moved my son into an off-campus apartment near Carnegie Mellon. We had various items shipped…read morefrom Amazon and Walmart - everything from lamps, a vacuum cleaner, and furniture. All in all, Sharpsburg Pack & Ship received 20 packages. Most of the packages were held in their warehouse for over one month. Their prices were very reasonable. We needed some help getting some items into our SUV, and they were kind enough to help. Everyone there, including the owner, Gerald, treated us very well. I highly recommend them!

Employee Zoe was outstanding very helpful. She explained the complete FedEx process!!!!read more

I had to ship extremely valuable items. Lucy not only took her time, but explained the different…read moreinsurance options and gave me the most economical options. UPS is lucky to have her.

Came here to get photos taken for a Canadian citizenship certificate application. The associate…read morethat assisted me refused to look over the photo guidelines I brought. The process was really stressful and rushed due to so many customers being crammed into a tiny store waiting to be helped. The associate was impatient and did not give me time to closely measure the prints, and the ruler they gave me to verify the photo measurements was beat up and inaccurate. The photos ended up being the wrong size and poorly lit. Total waste of $20. When I emailed the store asking for a resolution, I received a really dismissive response. Avoid at all costs.