The employees here are nice and relatively patient and helpful. The most number of workers I've…read moreseen are 3. It can get pretty packed during lunch time (11 to 1) so I recommend going after. Just dropped off my package at 6:30 pm and it was a ghost town! In and out in a minute. I also like this one because they have the self serve kiosk and a 24 hr lobby area. If you are tech savvy and can use the machine you can come whenever you want, but the package slot can sometimes get stuck when it's full. My recommendation is to come while staffed but an hour before it closes. If you're looking for a PO Box I don't think they have any available (must be a premium because I've been checking for the past 6 months).

This location is hit or miss with having a long line. It really depends on what time of the day…read moreyou're walking in. I've had to wait 5-10 mins before, but on my recent visit I walked right up and was in and out in 3 mins. I always see the same staff member and he's always super pleasant and friendly with me. I'm usually having something mailed or purchasing stamps, nothing difficult, and I've never had an issue. I'm sure it's not within their control, but the price to mail a small bubble mailer ground still cost me over $7.

It took us over an hour to find this USPS location with ZERO places to park in the rain. I am not…read moregoing to unload on this post office branch, which is in an indoor mall, downtown with NO signage. But it was like a conspiracy between all the online websites and even Google maps to conceal the place. All that with the insanity that is driving in Pittsburgh, all to find out we were at the wrong branch, my bad. The staff was pleasant and helpful and pleasant so nothing bad to say at all once you find it. Good luck.

Lady working today was an idiot me and one other person I carry a giant box in walk around the…read morecounter place on counter while I wait in line she thought it was more important to move me back 30 feet to wait instead the 15 feet back in line I already was. she then tries to instigate the situation by talking shit on me to the current customer" if I had a dollar for every person who can't read " she clearly has no control over her life so stopping helping customer to reprimand me was the one thing she could control today . Instead of letting it go after I moved to other side of post office she then started shouting to me from across building and into customers face you need to buy your own tape here to. So buy tape and put your own label on. ..... why are you still shouting things at me I told her she's an idiot and I'll use the post office next to my house that has no waiting area people just cram in and go in order . So to create a confrontation with a customer while two guests only me included are in store was insane . She had so much joy on her face while talking down to me and then talking shit to other lady. no customer service no hospitality just rude should be retrained 9/22/26 11:37am. Demanding rude no value for customer experience or your company. Disgusting. no manners

Great post office with real energetic workers. They're always pleasant and I love the layout of the…read morebuilding, it's incredibly nostalgic. Squirrel hill is Lucky to have a great gem in both service and location! Depending on the hour parking is difficult but worth it. Even when there's a line it moves smoothly with little issue at all.

This is a very cute post office. I've driven by hundreds of times and completely missed it. I went…read morein for some stamps one morning. There was only one window open for service, but I didn't have to wait very long.

The lines move quickly, and the team works hard to provide fast and good service. Highly recommend…read morethis branch!

This is the post office closest to my work and the one we use for outgoing mail. On mornings we…read morehave outgoing mail I walk a couple blocks here. I have always been greeted in a friendly, courteous manner and have gotten superb service.

I realize many businesses are understaffed these days but expectations should be set accordingly. I…read moreleft work an hour early one day in order to make it here on time to mail two packages, since it is the only P.O. in the area listed as being open until 6 PM. I arrived at 5:25 and the service counter area was locked. While I was going through the tedious self-serve parcel mailing process, three more people came in to mail packages and left frustrated. One commented that they are often closed at 5 PM. If that's the case, just change your hours officially and save people the confusion. I had a business post box here for many years which was fine. When you are here during open hours staff is always helpful. I also want to mention that despite my frustration on the evening I had to do the self serve, when I put my packages into the box they were not supposed to go out until the next day, but one of my recipients reached out the very next day to thank me for her package. So even if they were not customer facing after 5, they were obviously still keeping the mail going and I really appreciated that.

The carrier delivered my package to the wrong address. They can't get it back and will not tell me…read morethe address. Now they stopped answering my phone calls

Great employees! Open later than most on Saturdays (4 PM)…read more Needed to mail out a package on a Saturday and my local post office closes at 1 PM. We were grabbing some other items nearby so we stopped in here. The line was long, but the two employees were moving through everyone rapidly... even at the end of their shift on a Saturday (it was around 3:45) Only note: it would add more speed if they had a self serve package kiosk like most other post offices! But it honestly didn't matter with the later hours and efficient employees adding the value anyway. Not sure I'll be back... but if there ever is a Saturday afternoon need. It's worth the trip!

We all know how post offices go and how much they don't change. More times than not, post offices…read morewould close rather than update. However, this one has survived and you can tell that. It is rather dated on the inside, in need of some love. Or maybe that can be a charming thing? I'm not sure, if felt more of a library in here than a post office with it being so eerily quiet. That is until one, out of place noise echoed through this building. Not one you would think that you would hear inside of a post office, not one that you particularly hear in a city for that fact. It happened to be that of a rooster. I kid you not. It really was that of a rooster. Cock-a-doodling in a corner of the building somewhere. When I approached the counter I was assured I wasn't hearing imaginary things, but that there really was a rooster in the building. I didn't ask any questions, I just decided to do what I was here for and kept on going on with my day. If that was going to be the weirdest thing I came across for the day, I was good with that. Parking lot was a bit crazy to maneuver as people seem to not understand what the lines on the pavement mean.

This is my favorite post office in the city…read more There is one man that is gorgeous that works there. He is so friendly and handsome! I'll buy stamps from him any day. It's better than Bloomfield by far!!!

Supposed to open at 9 am and they were turning customers away until at least 10 am because they…read moreweren't ready. Manager walked right up to us unmasked, a customer said he needed a mask, and he said he didn't need one. I had also just paid for parking and lost a chunk of time. I would give 0 stars if I could. Never going back, which is a shame since it's our closest option.

A wonderful usps. My friends and I tend to do a lot of hanging out and dining in southside and…read moreusually before I meet them I like to ship out online orders here when it's convenient. The size of the facility is larger than the ones on Mt. Washington and the service given is an acceptable speed especially for how crowded it can get! I'm usually in and out quickly since I usually know what I'm there for. The facility is clean, well lit and the workers are kind.

We were in town & needed to ship something home so we swung in here on a Saturday about 10am - zero…read moreline, super helpful employee that taped the box for us, rung us up & had us out the door in less than 5 minutes! Fantastic!!

This post office is truly one of the kind. The staff in here is phenomenal. The best branch that…read moreI've experienced in Pittsburgh. They really make an effort to connect with customers. It is not just a transactional interaction as most post offices are. Most of the times I come here the lines are never too long which is great. (Maybe I shouldn't have shared that and kept this hidden gem to myself ha ha :) ) Special shoutout to Quena who always has the kindest attitude and able to help in whatever way possible.

Just wish that they have more than one person working at the front... This particular customer, who…read morewas in front of us, was hogging up the line, having a delightful conversation with the only person at the front desk. I also wish that they have an automated machine that allows customers to purchase stamps, ship their packages, etc. Having this machine would help to reduce the line at the front and speedy the process much quicker.

Similar to a bad film, a GPS glitch delivered me to Sharpsburg. Summoning optimism--well at least I…read morecan post a grannie calendar and park, I entered the US Post Office there. During a whimsical change of mind, the clerk (working on the afternoon of Nov 22), decided to switch the price from $7 to $25. Oh, those unforeseen international taxes, who knew. (Not without insulting my customs' form handwriting, at least three times, prior.) The actual cost when I made it to a safe zone, thank you US Post of Lawrenceville, was $7. Imagine.

This business uses bait and switch tactics. If you ask how to get a letter delivered the fastest,…read morethey will sell you an expensive service. They will set your expectation by giving you an expected date, but that is not really when they even expect to deliver it. That is the best possible scenario. The actual day can be up to 7 days later.