Officers there are pretty helpful! I was the first time mailing a letter and they were really…read morepatient, teaching me step by step

Always rude! I went in today and there were no other customers there, yet the lady at the counter…read morebarely acknowledged me. She didn't reply to my hello, or my thank you, OR my have a good day. Unbelievable. This isn't the first time, either. No matter what time of day, what time of year, no matter if there is a line or I'm the only person, the people here are rude af. I utilize this office because it's close to my job. If you can avoid, I would advise you do.

Awful follow up! If you use this firm you better hope your package gets delivered without issue…read morebecause if it doesn't expect broken promises of call backs with lost package updates that never happen. I worked with Ashley and the owners Anthony and AJ and all said they were looking into it and would call me back and none of them did. They were zero help. Skip these guys and go to the official UPS or FedEx store in Robinson.

People working there are very nice, very helpful. They accept shipping and receiving for most named…read morecompanies, like FedEx, ups...etc. Convenient location for local people. Very happy with their services

*Would be a 1 star review but normally this is a great post office…read more I always have gotten my mail from this post office, have also requested mail to be set aside so I can pick it up in person. Today I called to do that and was greeted by a man (it's usually a woman) and he told me that he couldn't do that. It specifically states on USPS website that this is totally allowed. He stated something about a check when I was just wanted my mail held to pickup there. I don't pay my taxes for him to not do his job. He is making this post office look bad, and is unnecessarily holding me up because of some "check" that's on his mind.

If you need fingerprinting for a job or volunteer position in the Monroeville area, this is likely…read moregoing to be your go to location. I highly suggest that you make an appointment instead of coming in as a walk in. Just because you have an appointment doesn't mean that you will actually be taken at your appointment time, but you will be taken ahead of any walk ins (regardless of how long they are waiting). The was the one down side to my experience here. I had a 10:30 appointment. I arrived a few minutes early, and there were three or so people ahead of me waiting to check in. When someone came to check us in, they did ask who had an appointment and two of the three of us did, so they checked us in before the person without an appointment. They were busy, so I was taken back about ten minutes after my scheduled appointment. As long as you come with the appropriate documentation for your requested service, the fingerprinting is digital and fairly quick. They don't send or receive any results at this location (and, unfortunately, can't answer questions on status if you have them). Your results are mailed and emailed after your appointment. They told me it could take up to a month, but mine were sent in about a week. You can also schedule an appointment for TSA precheck requirements here, but I don't have personal experience with that service.

With as much traveling as I had been doing recently I decided it was time to register myself for…read moreTSA Precheck. Getting started is easy, it's the follow up that is horrible. Starting out it is all online. It goes fairly quickly and then you are kind of on your own. They tell you of nearby offices that will assist you with completing the precheck, but it kind of goes a bit haywire for the person and can be overwhelming. First, the location of this one that is located in Monroeville is so odd. Literally they tell you on the website that it is in the plaza next to Elmer's. That's fine and dandy, but that plaza has several businesses. Honestly, you would not know to come in here as the outside of the building is unmarked and adjoined to a Farmer's Insurance office. In fact, they are technically two different addresses with two different doors, but when you go inside it is all one shared space. Second, when you go inside there is no one at the reception desk. You just go in with hardly any direction and kind of figure out what to do. The whole time I was here, I didn't see anyone approach that reception desk and was worried that I wasn't going to be seen. Somehow, by miracle of miracles, someone did come and get me. What is odd is that everything you answered online, you will have to answer again here. Like every single question. Instead of all that information transferring in and being able to make this a quicker visit. The employees can be a bit terse, so I think Nancy can sit down for a minute. Looks like you just came on here to write a review to offset what is reflected. Unlike Nancy, my appointment wasn't for the next day and I had a wait a few days to get an appointment as I have a life that doesn't revolve around typical business hours for an office. I did receive my TSA approval rather quickly. Faster than what they report on the website. I think they claim anywhere from five to ten business days. I had it by the end of the week that I had my appointment.

This location has the feel of an old small town post office complete with old-time service from a…read morecounter worker who knows everyone by name. We had to renew my boyfriend's passport and the process was seamless and stress free. I wish I had this service at my local post office.

I rarely stop in here since I live the other side of town but I did 2 days ago. its small inside…read moreand not enough parking outside unless its during working hours when everyone else is at work since its on street parking. At times they do have a slight attitude but not the day I was here.