I have used them twice, and both times, had a great experience. They follow Covid precautions (everyone in a mask), they were very accommodating to our needs, professional, and friendly. Once they got the furniture into the house, they took the time to place protective felt on the feet of our furniture. I am greatly appreciative of the excellent experience! read more

Al and Czar helped my parents move out of their condo into our house. They did a great job and I would recommend them for any moving jobs you need! They are the best and they helped my dad, who has limited mobility, into our house. I recommend Make Moves and Al and Czar to anyone who needs help moving! read more

Unexpected Charges and Poor Planning -- Be Cautious I hired Make Moves LLC based on two detailed quotes from their manager, Nick: $885 for packing and $1,619 for moving. I expected to pay around $2,500 total. Instead, I was charged $4,817.75, almost double the estimate. Several issues led to this overage: Poor planning: The truck they sent wasn't large enough to fit everything. Nick admitted this mid-move but still charged me for a second truck and two extra movers. Packing inefficiency: Movers used excessive wrapping (e.g., separating lids from plastic bins and wrapping them individually) and packed large boxes only halfway full. Lack of transparency: I wasn't told about the extra charges until I had no choice but to accept -- our belongings were already loaded. When I raised concerns, Nick dismissed them as "your opinion." I felt taken advantage of. Unless you're okay with being charged well beyond your quote, I recommend finding another company. read more

They were professional and timely with my move out of storage and into a house. I'd recommend them to anyone in the PGH area. They were also several hundred dollars cheaper than the other services I got quotes for. I'm glad to support a small local business! read more

Please understand that their price was good. I was referred by my real estate agent. They destroyed two of my living room lamps, gouged a piece of my dining room furniture and destroyed my pull out couch. Nick was very responsive before the move, but my calls have been unanswered since the move over a month ago. I purchased the extra valuation insurance of $30,000, but they are ignoring this fact. I have sought legal counsel . This is very frustrating . I expected follow up service. read more

These guys were fantastic. Friendly, professional, prompt, communicative and cost friendly. I would definitely hire them again.

Tony and his crew did a fabulous job. They handled everything carefully and professionally, and completed the move on time. read more

Make Moves - All the boxes, cars approve! - Movers Near Me - Carnegie, Pennsylvania

These guys, are what 5 star customer service is all about. A++ Responsive, answer their own phone calls, and right on the mark for their hires. I know a LOT of businesses, that should take note from Make Moves. Absolutely no issues. read more

This was bar none the worst moving experience my wife and I have ever had. We hired Make Moves to do a local move (10 minutes between houses) after we bought our new house in early July 2020. They were unprofessional, careless with many of our things (primarily the one seemingly newer guy who was with them), short staffed by two people, and of the 4 guys they did send, two of them absolutely hated each other, complained about working for the company, and turned everything into a complete ordeal. When all was said and done we ended up with a broken ottoman, a loveseat with a ripped arm rest, an arcade cabinet that got banged to hell and back, an antique dresser got a huge deep gouge in it, they scratched up one of our antique end tables, scratched up our Ikea desk, scratched up our dining room table, broke a drawer from a desk that was a gift from my wife's grandparents, didn't put several pieces of furniture back together including the spare bed (because they lost all the screws as we later found out), left tons of things still in the plastic wrapping, and they littered multiple drink containers around the new and old houses. And that's just the damage we've found so far. As months go by we continue to find more and more things their movers damaged. We were refunded for the ottoman damage by 50 dollars at the end of the move but that's all we saw before they left, as they were in a hell hurry to get out of there as soon as the last item came off the truck. Now I know why. Ultimately we feel disrespected and our furniture clearly meant nothing to these movers. This is bar none the worst moving experience we've ever had, literally leaving us wishing we had moved our house ourselves (or better yet hired a better moving company) and saved the heartache of having all of our furniture banged up and disrespected. So far the company has refunded us another $250 as an apology, but they have promised time and time again to have their furniture repair guy come out to repair the damages their movers caused. It pains me to admit that it has now been about 3 months since the complaint was filed with Make Moves and we have never heard from this "furniture repair guy". Every time I follow up with Make Moves I basically get written off or fed some line about how busy this guy is. I wanted to hold off on writing a review until they had a chance to make it right, but I'm sorry, we've now been moved in for 3 months and we're still living with damaged furniture. I would not recommend this company to literally anyone. We paid good money to have our furniture destroyed, our home disrespected, and to be disrespected as customers. Look elsewhere. read more

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We had Make Moves for a relatively small job. After less than an hour of work (as expected), I was disappointed to discover after they had left that several doors were left unlocked and/or open, a hand-knit hat was seemingly used as a doorstop (I would prefer to assume it were an accident except for how I found it), a framed mirror was damaged and set aside with no mention of it - I discovered it myself later. read more

The good: My move was easy to schedule, the estimate was able to be done via email, and they were on time the day of the move. The three guys were pleasant, professional, and worked quickly. The total cost ended up being the low end of my estimate, which was the lowest estimate I received. The less good: There was about a quarter size chunk taken out of the ceiling above the stairs that wasn't mentioned. However this is easily forgivable because I'm assuming it happened while moving a very heavy and awkward item upstairs. I much later discovered that item had had a piece broken off as well. They asked as each item went in which room it was to go to. That very heavy and awkward item ended up in the wrong room and was actually too wide for the doorway with hinges, requiring me to take the door down and move it myself later. Most of the boxes for the second floor were also in the wrong room (the one closest to the top of the stairs, probably not coincidentally), which seems like an easy mistake to avoid when each room upstairs is painted a distinctly different color and each box was very clearly labeled by room color. read more

We were referred to Nick and Make Moves by our Real Estate Agent, Casie Beran. Nick was great communicating prior to the day of our move and Tony and team executed a flawless move and well within the time frame promised. He and his team operated like a well oiled machine. I have hired professional movers several times and this team was the only one who brought their A game. I would recommend them (and have) without any hesitation. They definitely made move day a success. read more

I had a great experience all around with Make Moves! First, I struggled to find a company who was willing to take on a smaller job, since I only needed to move 2 pieces of furniture and a mattress. Bobby, who gave me my estimate, was more than happy to help me and said that it would be no problem. The estimate was spot on, and their minimum was right around our budget for the move. The estimate was easy to understand and outlined exactly what we were paying for, and it was simple to book the service when I had read over the estimate. On the day of the move, Collen and Sam called me when they were on their way, arrived promptly, and were extremely efficient. Since it was a small move, they were able to do it pretty quickly. They had no problems carrying my heavy furniture down 3 large flights of stairs, and they were very careful. At the house, they positioned the furniture a few times so we could see what looked best and were so helpful at figuring out how to get everything to fit in the room. Overall, every aspect of this move was positive. Make Moves was professional, and Bobby, Collen, and Sam were careful, efficient, respectful, and friendly! read more

Make Moves was very helpful throughout the process. They helped me do an inventory of the apartment to determine how long it would take, and then adjusted the inventory when I realized that I had forgotten items. On the day of the move, two men arrived and were very careful about what to load into the truck and what to leave behind. (I was dividing up my belongings between three locations, which made moving much more difficult.) At the storage units, they were very helpful in making everything fit into the storage unit I had booked, even though it was a very tight fit. I would recommend this company highly! read more

The gentleman at Make Moves were just fantastic. Truly the easiest part of buying a home and moving. Would highly recommend; very professional, friendly, efficient and cost effective. read more

I've used make moves for three moves, and I have been happy with the moving process each time. They acted in a professional manner and were efficient. The biggest perk for me is they are very competitive in their pricing and the best value I have found from searching around. read more

I had a bit of a complicated move last month-- we had packed our house across the country into three Pods, and needed them unloaded at a (much smaller) town home in Pennsylvania, with the added complication of not being able to park more than one Pod on the street at a time. Luckily, I found Make Moves on Thumbtack, and they did a fantastic job for me at a really reasonable price. The three guys who came each day were very friendly and did a fantastic job. When a table was damaged because of how it was loaded, one of them even went above and beyond and fixed it for me. They didn't waste any time and stayed in my budgeted time each day. They were also flexible about timing for me, since I didn't always know when exactly the Pod would arrive and be available for unloading. When they got stuck in traffic and got delayed one day between Carnegie and Greensburg (understandable), they stayed in communication and never left me wondering what was going on. Good movers aren't easy to find, but I'd definitely recommend these guys. read more

They were able to accommodate a short notice move, which was appreciated. It was a short distance, no stairs move with several large pieces of furniture, some boxes and a kitchen that needed packed. They even got me a Certificate of insurance that I requested. The guys were on time, very pleasant and professional. All the heavy furniture was moved without any problems. They decided that an IKEA desk could not be removed from the house because it needed to be disassembled and probably wouldn't be able to be reassembled. There is a certain amount of stress involved with a move and I just decided to trust their judgement, even though the cost included the desk. There was no damage to the furniture or either house. Overall I was pleased with how smoothly it went. The issues arose afterward. The desk had to be moved by someone, that someone was my partner and he had no problem disassembling and then reassembling the desk. In addition, going through the kitchen cabinets that were to be packed and moved? That we paid to have packed? There was a large drawer and lower cabinet that were completely missed. Would I use them again? Maybe? But I'd check everything and not just assume what I wanted was done. And it's not cool that you can't trust people. read more

I have moved a lot in the last seven years. Which means I've hired a lot of movers. This team really went above and beyond and made my move a seamless stress free process. Every step from the response time after submitting my inquiry online, to completing the move ,and even connecting my electronics, was flawless. Cory was communicative and thorough in quoting my move, and on the day of my move the three men arrived, on time, were courteous, very pleasant to be around ,and immediately began wrapping my belongings meticulously. They worked in such an efficient manner, that I was completely settled into my new place that same evening, a true testament to their speed, and impressive teamwork. Their rate was extremely reasonable, and I would recommend them to anyone in a heartbeat! Thanks again guys! Great job! read more

We had to move a couple pieces of furniture from Cranberry Twp to Ellwood City. Make Moves, llc was perfect. Bobby reached out in a timely manner and conversed with me via email quickly while going above and beyond with the information and confirmations that I requested. When I called, Bobby was courteous and pleasant and made me feel comfortable with the move even though I was across the country. Insurance information was active and given without hesitation. The day of the move was even better. Tony and Jeff were PROfessionals. You could tell that this was a job that they cared about - This was their profession. They confirmed that these 4 pieces of antique family furniture were wrapped with care and when Tony gave instructions, they were clear and pointed. They knew how to best navigate a tight stairwell in both homes without any damage to either the furniture or walls. To top this all off, they had a great attitude and were fun to be around. They joked and made you feel comfortable as they carried you irreplaceable furniture while still giving your belongings respect. If you are looking for movers who care of the quality of their work AND have a great attitude, then go with Make Moves, llc. .... and ask for Tony. :-) read more

Couldn't have asked for a more seamless, professional move than the service I received from Make Moves. From day one working with them was a breeze. SO responsive by email. They were able to answer questions on the fly, revise my inventory, and send over updated quotes within minutes. Closer to the actual move date they followed-up and sent reminders. My two movers, Matt and Ryan, were so friendly and professional. They took SUCH great care of all my belongings. Honestly the longest part of the move was the diligence they put into wrapping and packing away everything super secure....what a piece of mind! Drop off was even smoother, they unloaded and set everything up, making sure it was where we wanted it. Packing and moving can be such a daunting task but Make Moves truly made it an enjoyable experience. Was so happy to use them and will continue to recommend them to all friends and family. Thanks to the team for such a memorable move! read more

I used Make Moves to move from Robinson to Dormont. Before moving, the office staff was very helpful in helping me get an accurate quote for how much stuff I had and answering all my questions. On the day of, the movers we're on time and courteous and moved quickly. My couch wouldn't fit up the stairs but they tried as best they could. I would definitely book them again in the future. read more

DO NOTTTT HIRE THIS "MOVING COMPANY"!!! 2 lil kids showed up @ my house & a guy with a nasty mouth..he is shoving papers in my face as these lil brats are breaking my stuff ONLY 15 MIN AFTER BEING THERE!!!! Now I have a broken laptop & broken dishes & they flew out of there!!! Not b4 telling me "No way, No way in hell" were they going to wrap my couch that was about to be stored for a year ALTHOUGH I WAS PAYING FOR IT TO BE WRAPPED IN MY QUOTE!!! They "Didn't have anything to wrap it with" lol HEY GUYS U LEFT UR ROLLS OF WRAP TO WRAP FURNITURE WITH IN MY LIVING ROOM AFTER U BOOKED IT OUT OF THERE! Thanks, wrapped it myself!!! I called off work 3 weeks ago to be able to move & they screwed everything up!! WORTHLESS, RUDE, DISGUSTINGLY UNPROFESSIONAL & THEY DIDNT EVEN BOTHER TO WEAR MADKS AT ALL!!! Trust me don't waste your money unless you want all your stuff broken within the first 15 minutes! read more

We had flooding in our basement family room. There was no way we could move the furniture out by ourselves, so we started calling movers and the quotes we received were "outrageous". We then called Make Moves. Not only was their quote reasonable (more than 1/2 of what the other quotes were), but they were able to come out the next day. The crew was on time and very professional. They wasted no time in getting the furniture out of the basement and with no problems. We will definitely call Make Moves when we move the furniture back into the family room. We highly recommend them for all of your moving needs. read more

The labor team arrived slightly late and one man short (no big deal) but was professional throughout the entire process. Unfortunately, the office sent a truck that was far too small for the job, which resulted in us being unable to complete our move in one trip. The team also had to fight the small truck to load only a partial load. Everything listed on our estimate was unable to fit on the small U-haul (yes, they brought a U-haul for a four BR home). Let me say that again, ITEMS INCLUDED ON OUR ESTIMATE were not able to be moved. Of course, we also had a few items that were over looked (we're talking boxes and an end table) on the estimate... but I would have happily excluded them if the ENTIRE ESTIMATE was moved. Our small handful of items did not eat up so much room to prevent moving nearly an entire garage full of furniture and boxes. At the end of the day, the company management and I agreed on a one hour labor credit to offset the time the team spent arranging and rearranging and rearranging the truck to maximize space. I simply wanted to cut my losses and get what could fit moved. Again, the team was great, friendly, professional... but the office screwed me and their own employees. In summary, this company arrived in a U-Haul to save money, and it ended up costing me another move and their worker's time. read more

A great moving experience! They arrived on time and were effective in their communications with me all day (there were multiple stops). They sent four movers, all of whom were extremely friendly and efficient. The one who handled the relaying of information/payment was very professional and did a good job explaining everything to me. The total cost ended up being lower than my estimate. Highly recommend Make Moves! read more

I had a last minute (approximately one week) move request and these guys handled my request calmly and professionally. They somehow managed to accommodate me. Nick and Bill were on time, pleasant, hard working and careful. The whole experience was top notch. They made an otherwise unpleasant experience so much more tolerable. And the price was right! I recommend them highly. They also agreed to deliver a number of unwanted items to goodwill after delivery of the primary items to the new destination making my life so much easier read more

Highly, highly recommend! Use Make Moves and you won't have problems with your moving needs. Make Moves has moved my father multiple times from retirement home to retirement home and they made the entire process so simple. Could not have asked for a more seamless move. I have also personally used Make Moves and the same can be said. They are very kind and professional, always work quickly, and take great care of your belongings. Matt and John are great owners that are always looking out for their customers' best interests. Hire Make Moves, you won't regret it! read more

I recently relocated from Pittsburgh to NJ. Matt was fantastic! He worked directly with me from start to finish. He answered all of my questions, and made the process very easy and convenient. On move out day, everything went according to schedule, and I was actually surprised how quickly my one bedroom apartment was packed up and loaded. Matt kept in communication with me during transit as it was a multi-day move, so I knew they had arrived safely. On move in day, the unload went just as smoothly, and they also assembled my bed. I'm so happy that I went with this company, they really made the process the absolute best it could be. Moving is so stressful, and they will take care of your belongings and give you one less thing to worry about during the process. I would strongly recommend Make Moves for all your moving needs. read more

Highly recommend! Matt and Ryan were professional, friendly, extremely careful with my furniture. Pricing was very reasonable. They showed up in the expected time frame and got the job done with my quoted time as well. I highly recommend them to anyone moving int he Pittsburgh area! read more

They helped me move my 1br apt and it all went seamlessly. Very friendly and professional staff. They moved me in 2 hours which was really fast. Their price was very reasonable compared to other companies in the area that I received quotes from. I'll definitely book them again the next time I move. read more

We hired Make Moves in May to move the contents of our house to a storage unit. During the move they damaged the porch railing and our bedroom dresser. I called about filing a claim, but was told that I had to file the claim with the owner. I left my contact information, but he never called back. I called a second time, and left my information again. I did receive a voicemail from them asking if $20 would be okay for the damage to the porch. I returned the call and was told that the owner was on vacation and would call me back in a week. I never heard back, so I called a fourth time and left a voicemail. It is now September, and I have yet to hear from anyone about receiving compensation for the damages. read more

Really poor communication and customer service. Spoke to James who indicated that he was holding a move spot open for us pending a formal quote. We completed the requested information and received follow up emails that the original spot was no longer available -and he needed to change the date. Then received yet another email that they could only accommodate us on another day to which we agreed. Within minutes he responded saying that spot was not available any more (all of this correspondence was happening within the same morning). When I called to ask what was going on he told me he "forgot to tell me that it was all first come first served." There is no way I could have responded faster. Zero attempt to rectify despite them changing the move date and time on us several times in the space of a single morning; we are past customers and will not be using any longer. read more

Great experience! Bobby (my estimator) was great to work with over the phone: quick, friendly, knowledgeable. They also followed up 1-2 times prior to move to see if I had any questions and confirming time. my two movers showed up on time and completed my trip within the estimated time. They were awesome to work with. Definitely recommend using in the future!! Thank you Makes Moves! read more

This is the second time that I have used Make Moves and again they proved to be professional and courteous. The three gentlemen that helped me and my fiancé move worked their butts off and never batted an eye. Thank you for making our move a calm experience. I highly recommend Make Moves and will use them every time I move. read more

I hired Make Moves to move into my townhouse with my boyfriend. Their quote was accurate and their service was fantastic. The four men who showed up were personable and got right to work. They were knowledgable and easy going. They were well prepared which help to reduce the time they spent packing. They were careful with all the furniture. None of the pieces were even scratched. I would definitely recommend using them for moving. read more

I've moved seven times in eight years. These guys were fast, efficient at packing the truck (more so then other movers I've had in the past), affordable, and extremely friendly! I would use them again in a heartbeat. read more

These guys are fantastic. I would recommend them to anyone in need of reasonable prices and swift service. They have been extremely helpful and accommodating of an emergency situation. They've helped pack, moved many different and oddly shaped items, and also made suggestions as to how best arrange things to make the move it's best. They are also really nice people who are happy to listen to homeowners ramble about their sentimental stuff. read more

I had Make Moves pack my apartment into a Pods container, things were scattered and displaced, a few chairs were busted and a mirror broken.

Received a very reasonable quote from them after telling them exactly what I was moving and how many steps I had. The quote was 2 hours. When the movers got there they had a very small truck which barely held my stuff. They arrived at 11am and it took them 30 to 45 minutes just to assess how they were going to fit everything which was counted towards the 2 hours. When they finally started it took a whopping 5 plus hours to finish the move that included the movers lunch break which they tried to charge me for that as well. Keep in mind each additional hour was $75. When I spoke to the sales guy he told me he would take 45 minutes off the bill. Gee thanks. The only positive thing about make moves was the movers were extremely nice. I had 2 friends getting ready to move next month and were waiting to see how mine went before they used them. Needless to say they will be finding another moving company. I do not recommend using them unless you get a base price and not an estimate that charges 75 dollars every additional hour. read more