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Allied Building Products

1.8 (6 reviews)

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Countywide Tile Corporation

Countywide Tile Corporation

(8 reviews)

We purchased Waypoint cabinets from Countywide and had many damaged items in our original shipment…read more There are stress cracks in the wood on most of the cabinet doors where the hinges were factory installed. The paint surfaces were rough, uneven and cracked in some spots, the shelving surfaces are peeling . The crown moldings and trims were dented. The touch-up paint didn't match. After two partial replacement deliveries, one door was worst than the next. The third set of replacements were ordered to the store. When I went to inspect them I was greeted by a woman named Jeanne who got upset that I wouldn't accept more damaged cabinetry. She got extremely loud when I pointed out the damage on the doors and when I asked her to "please quiet down and allow me to continue inspecting the doors", she ordered me to leave and called the police. Why ? She said because I was refusing the replacements. She scoffed when I stated that "I spent over $8000 on these cabinets and they're damaged" and then further mocked me by saying that " You spent $8K ? others spend $80,000 !" As if my money is any less valuable ? The credit card dispute failed. They won't replace the doors or shelves and we are stuck with garbage ! The only way to get a refund WAS to take apart the kitchen ! The kitchen we paid to have installed and will be paying off for the next ten years. Waypoint ONLY deals with the distributor, there is no customer service through them; it's through Countywide - SHOP WHERE THEY VALUE YOUR BUSINESS , STAND BEHIND THE PRODUCT THEY SELL AND WHERE YOU WILL GET CUSTOMER SERVICE ----- AND THAT IS NOT AT THIS STORE !

I would never recommend Countywide Tile- was supposed to get an 18 inch pantry with rollout shelves…read more(which was delivered to my house) - WITHOUT SAYING A WORD they installed a 15 inch pantry which does not come with rollout shelves- when I called to ask what happened they said they measured incorrectly-there were other options to fit the original pantry but they made excuses and gave no refund. The tile floor was supposed to be laid with virtually no grout lines but instead I have thick grout lines- we overlooked all this because what's done was done and compared to my old original kitchen it did look beautiful. Within 6 months the grout line between the countertop and backsplash was all cracked- and the top corner of one cabinet was yellowing - I called to have it fixed and finally- today- 2 years later after numerous calls and no shows they fixed it- NEVER a would I recommend them !!

Allied Building Products - buildingsupplies - Updated May 2026

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