greeted warmly and my needs were met by all staff each time I visit this showroom.read more

in my opinion i think there are better places to go, they seamed good at first but when there was…read morean issue with the stone it was pass the buck time. would not waste my time with this company.

i love this store, beautiful stones, funny & helpful employees. This one employee named micheal was…read moreso helpful directed me to the stones i needed. i really recommend

What a difference a week and mason makes…read more We're in the process of finalizing our backyard, and it's time to select the pavers. After visiting another locale two weeks ago, we came here this past Saturday. What a difference. We were greeted, by Alex, immediately upon coming in. We explained what we were looking to do, he then came out with us and showed us the many options outside, as well as some recommendations and ideas for both the floor tile, and wall tile. His enthusiasm for what he does was also evident. Answered all of our questions, and provided additional feedback we hadn't considered. We walked away knowing more about our project than we did when we came in. Alex didn't just point us outside. Further, when my wife went back in to grab a catalog, he used her name. This is the sort of thing you want to see from a business. Unfortunately, not enough of them bother. I've been told by our contractor that their prices are competitive, but this is not the reason for this review. This is a business that "gets it". We found our mason supplier, one more thing to check off the box. If you're looking for pavers, this is your place.

Friendly guys with lots of patience considering the amount of trucks that come through here on a…read moredaily basis. Mike says he works 6 days a week every week. Who says young people are lazy?! Not in this industry! The landfill is to the left, follow the signs & be sure to stop at the inspection tower. At the tower your truck gets measured for cubic yards & drop your inspection ticket in the bucket that hangs on a string. Remember concrete & dirt don't go in the landfill! Stay straight past the statues then bear right, up and around the hill. Happy dumping! 1-8-2016

Their quartz brand (Nasquar) is far more beautiful and durable than MSI. I highly recommend that…read moreyou check it out. They also have a phenomenal marble collection.

Nash may have some controversial reviews but.. they have an amazing selection of natural stone…read more I literally fell in love with some of their natural stone slabs and their exquisite natural beauty. Natural marble evokes images of nature and even the ocean. Quartzite can emit light and allow backlighting on a countertop. If you're interested in that type of thing. For me just seeing light through quartzite is amazing. The one thing I suggest is 1) go well before they close - they don't appreciate last minute browsers coming in at closing time. 2) if you buy - nark your piece or inspect before your fabricator pucks up. Because some slabs come from a group - make sure you choose and mark the one you want.

I bought an exhaust fan for my new wood fired oven from Volko. They were extremely knowledgable…read moreand helpful in taking time to discuss my installation and suggest the best option for my situation. Later, when I thought I either overheated and ruined the fan motor or the fan motor was defective they walked me through the options for testing the motor and started the warranty process just in case the motor was defective. Because the fan is on a high roof and difficult to get to I went ahead and bought a new start capacitor and a new motor to only send the repair person up there once.. As it turned out, the motor was fine. The fan was turning very slowly because a paper towel got sucked up the flue and was dragging on the fan slowing the motor way down. YAY, I did not need the new motor. Volco was great. I was allowed to ship back the expensive motor for a refund and received the refund very promptly. Capacitors, of course, are never refundable. The fan works great and keeps my covered and mostly enclosed patio smoke free. I will never deal with any other company for high temperature exhaust fans and fan parts. THANKS VOLKO!!!!

Volko supply built a customer spark aspirator and damper for my California home. The unit is very…read morewell made with impeccable craftsmanship. They had the unit built and delivered to my home in 14 days. While not cheap, they charged me less than half what a local fabricator had quoted me. The unit is installed and looks and functions beautifully.

It's been an amazing experience working with Power! Ben the sales rep was professional and…read morecourteous. Everyone that I have been in contact with has been awesome.

Had a really great experience with Power From start to finish, everything felt smooth and…read moreprofessional. The team was friendly, welcoming, and easy to work with. Special shoutout to Sean, he was excellent and went above and beyond for us He took the time to walk us through everything in great detail, answered all our questions, and clearly knows his stuff. You can tell he's very knowledgeable and genuinely cares about making sure customers understand their options and feel confident in their decisions. Also worked with us in getting the best price possible for us. Overall, a very positive experience. Highly recommend Power Windows if you're looking for quality service and great people.

UPDATE II: having had an exceptional experience with our…read moresalesperson, Nick Giberti, when looking to install laminate flooring in my daughter's new home, we contacted him again when looking to have carpeting installed in a basement Office/playroom and a sunroom......as was our experience with Nick the first go around, he came through with flying colors once again, this time......in coming to the house to measure and to give us an estimate, he discovered that he basement floor had asbestos tiling on the floor that needed to be removed priro to the installation of the carpet.....what we thought was going to be an insurmountable hurdle, Nick took it all in stride and recommended an asbestos abatement company that came in two days later and did a fabulous job at removing all of teh asbestos tiles at a most reasonable price......the floor is now all ready for the carpet installation.......once again, Nick Giberti came through and clearly went beyond your customary salesperson......

The two installers were great. Everyone else was an embarrassment…read more Let me start with the only positive: the two young guys who actually installed the carpet worked hard, efficiently, and did a fantastic job. They showed up, got it done, and were genuinely excellent. This review is not about them. Everyone else at Empire Today? An absolute disaster from start to finish. Strike 1 -- The sales rep. He called and asked if he could come early for the in-home consultation. I said no -- I was on a work Zoom call. He showed up 15 minutes early anyway. You called. I said no. You came anyway. That's the level of respect Empire Today has for your time right out of the gate. Strike 2 -- Installation day (Saturday). Per their own policy, they're supposed to call the morning of with a time window. No call. I called their call center around 9:30 AM, who called the installer -- voicemail. Called the dispatcher -- voicemail. "Someone will get back to you in an hour." Two to three hours later, still nothing. Finally a manager calls with the explanation: "unforeseen circumstances." No. That's not what happened. I was a contractor. I understand actual unforeseen circumstances -- a guy gets hurt, a truck breaks down, a job hits a hidden problem. I get it. Things happen. But that's not what this was. You overbooked your crew on a job that was too big for the time window, and my Saturday paid the price for your scheduling failure. Own it. I asked them to send another crew -- "we don't have one available." I asked for a discount -- "we can't do that." Meanwhile, if I had been unavailable, I'd have been hit with a 25% cancellation fee. But Empire Today can blow up your whole day with zero accountability. They offered to reschedule to Easter Sunday. I said absolutely not -- I'm spending Easter with my family, and frankly, your installers should be spending it with theirs too. The fact that Empire Today would even suggest that tells you everything about how they value people -- customers and employees. Strike 3 -- The reschedule (Tuesday). I took a full day off work. Again, no 8 AM call with a time window -- their own policy, ignored again. Same dispatcher runaround. Same non-answers. The installers finally showed up at 5:45 PM. The grand finale. After all of it -- two days blown, hours on the phone, a Saturday and a full vacation day gone -- the manager agreed to credit my card $50 as compensation. That $50 has never shown up (ts been almost a month). To summarize: I paid in full, blew two days, spent hours chasing people who wouldn't pick up their phones, got stood up on a Saturday, was offered Easter Sunday as a make-good, fought to get someone through my door before dark on a Tuesday, and was promised a $50 credit that never materialized. The carpet looks great. The two installers deserve a raise and an apology for being sent in at 5:45 PM. Empire Today as an organization deserves worse than one star -- but Google won't let me go lower.

Last summer it was sweltering hot, with most days listed as "above average" and many of THEM at 90…read moredegrees or above. By Labor Day, the weather person said "If you thought THIS summer was hot wait a few years until you remember this summer as the last cool one we had". We have a large Western-facing bow window that was getting direct sun. We put that window in 27 years ago, and it worked perfectly fine. Opened, closed, clear glass, nice screens. Really, a very nice bow window without a single problem. I didn't have window treatments because I like a plain look and it's a living room, not a bedroom. But I felt like I was under a magnifying glass, with the sun concentrating in our living room. The air conditioner would not stop cranking, and it was only getting moderately cool. All my neighbors have the same problem, but solved it with thick drapery which, aside from being expensive (4K for one neighbor!) was just dark. I was out shopping with my parents for window treatments, and my father said "Just get Renewal by Andersen Low-E glass". Now my dad is a frugal guy AND a builder. I couldn't BELIEVE he was recommending replacing perfectly good windows, but he explained "They are the best windows out there, I only use Andersen, and look, my house doesn't get hot". And it doesn't. Well one more hot day later, and I call the Andersen people. They have fliers, commercials, social media ads...I just found one of those numbers and made the call. I might have said "I am roasting alive in my own house". Next week, a consultant, Vito Anasto, comes to the house, and he has his box of samples, and a heat lamp. He was so down to earth, and didn't try to "sell" me anything. In fact, I started talking about OTHER windows, and he asked if I had any idea what windows cost, and I hadn't. So he gave me a ballpark figure and I quickly agreed that we should just discuss the one bow window. It was higher than I expected, but I appreciated his honesty. So he explained how the Low-E windows worked, and I was already getting excited. Then, out comes the heat lamp. Vito said "I usually don't do this demonstration, but since it says here 'Client reports being roasted alive' let me show you exactly how these work". So he takes the heat lamp, opens one of my existing bows, and holds the heat lamp outside. I touch the inside of my glass, and almost burn my hand. Then we decamp to the table, and he has samples. We do the same thing with each of the samples, and with the top-of-the-line sample, it's like a trivet. Cool to the touch! I was SOLD. Vito explained that he doesn't have to really sell the windows, the product sells itself; he's just there to figure out which of the local and national deals--which are ongoing--will help me get the best price. And after some searching and playing on his computer, out comes a price. It was higher than I thought it would be, but it was one price. No add-ons, no surprises later...one and done. Well, I looked longingly at that sample that acted like a trivet, and signed. No regrets.

My warning to other consumers and my complaint concern aggressive and unethical sales tactics, not…read morethe quality of the window products. On approximately July 3rd we I came home to my mother-in-law's home where I was visiting, and she told me she had someone coming over to discuss new windows. This surprised me since we had just ordered new blinds for her windows and her windows were all in good shape. I think ordering the blinds created a sales cold call; we have never figured out how this salesman got her number. But it is her house, so I said I would hear him out. He arrived at 6 pm and did not leave until after 10 pm despite us asking him to leave. We would tell him we would think about it, and he would get angry and say that he had now spent all this time ( because he wouldn't leave ) at the house. My 89-year-old mother-in-law was frightened of him. The windows, he said, would be $140,000, but if she signed up today, they would be $98,000. She told him she did not want to decide today, but he kept insisting she just sign his iPad for him to leave. The iPad was a contract for complete replacement of all the windows in her home and an application for a loan for the entire job. She never provided her SS#, a credit card, or her birthday because she does not remember where her card is and can not remember he ss or BD, but somehow she qualified for the loan anyway. After she unknowingly signed up for all the windows and a $98,000 loan, he finally left. She was exhausted and scared. We asked him to email us all the docs she had signed. He was very reluctant, stating " privacy issues"; however, with her insistence and because she does not have email, he did the next day. We, of course, exercised our rights to cancel in 3 days and followed all the necessary steps to do so. My mother-in-law is still worried about the salesman from Renewal by Anderson. We just keep thinking about what if we were not visiting her at that time. She would be stuck.