Madonna Gardens staff members are friendly, professional, and compassionate. The facility has a…read moreunique, single-story floor plan and several beautiful (and secure) outdoor spaces for residents and their visitors. The Memory Care offers residents with dementia a lifestyle that provides freedom to make choices for themselves regarding preferred activities and meals while providing support in making those choices.

HORRIBLE PLACE!!! Care is sometimey! Two friends who do not…read moreknow each other had a parent residing at this facility. They BOTH pulled their parent out and placed in another facility. Mom moved from one bad place to another. She will not move again as this second move experience was AWFUL!! One of the things that sold us was wheelchair transportation to/from appointments. We informed them that her doctors were in Monterey and it wasn't until she was all moved in and deposit/rent paid that we were informed she would need to get new doctors as they don't transport to Monterey AND there is NOT wheelchair transportation. The only transportation they have is in a car that the resident has to transfer to/from chair to get in vehicle. Well this didn't go well with another resident. There was only one person transferring her to the car and the resident fell, shattered her ankle and broke her leg and will require a skin graph to cover the area. We were informed after Mom fell "with assistance" that she would require a two person assist. This only happened once when she came back from the hospital after this particular fall. I could keep going but not sure if all will be read. STAY AWAY FROM MADONNA GARDENS IF YOU FINANCIALLY CAN AFFORD ANOTHER FACILITY!!!!!!!!!!!!!!!!!!!!

it's been about a year since I wrote a review. I think we have had mom here for three years now…read more While there is some turnover, there's enough consistency with the staff that she sees the same faces on a daily basis. These people, the caregivers, go out of their way to not just pass out pills, but they stop and they visit and they love on our mother. They brag on her puzzles. I don't worry that she doesn't have any social activity because so many people in her room each day plus she has a great experience going down to the amazing dining hall where delicious foods are served and the company she shares is excellent. She lost her speech to a stroke, and yet the people that she deals with treat her as though they can understand every garbled word that she speaks. They are so good to her. We are so thankful to Monica zuniga for lighting up Ivy park for us. I'm not sure what we would've chosen. Had it not been for Monica. That girl is a dime and deserves a lot of praise. here is a Monica story. My son flew into San Francisco for business and drove down to surprise my mother. Someone snapped a picture. I sent the picture to Monica from my phone and ask her to run it on photocopy paper and give it to my mom. But no, not Monica! She had the picture printed professionally and put it in a frame and surprise my mom with it. That's Monica. Always going above and beyond I watch her around the facility while I'm there visiting and she is so friendly and engaging with every one of her residents. They all know her and adore her. I don't know what Ivy park does to hire people, but their process is clearly very thorough. I've never heard anyone use a sharp tone with an elderly person, they turn everything to laughter and keep people happy. The gal that runs the bus, I can't think of her name, but my goodness she is absolutely amazing with the elderly. She makes them feel like she's their buddy and their peer while she keeps them safe and entertained. I should get the names of all these people and write a little blurb about each of them because they are so incredible. Lizbeth is one of the caretakers that brings medication to my mom on the daily and talk about a precious soul. She makes my mom feel so adored and my mother absolutely loves her but then she loves everybody that works there. Thank you, Ivy park for such a job. Well done.

My mom moved to Ivy Park after we determined she could not live by herself at home. She lived here…read morefor seven years, and Ivy Park did amazing job of taking care of her and providing for her medical needs. This facility has activities where residents socialize, and eat meals together. I should point out, The staff did a wonderful job of providing meals and care during the Covid pandemic. As my mom got older and the level of care increased, The staff was wonderful when communicating with us how they planned to address her issues. I highly recommend Ivy Park as a live in facility, when one cannot live by themselves.

Very attractive, dining very good, medical services helpful. However , some services. Like repairs…read morehave deteriorated where you ask for repair of something and no one shows up.

My wife and I moved into Carmel Valley Manor ten years ago and it was the best decision we could…read morehave made. We were relatively young, 67 and 72, but we decided that it was important for us to find a place where we could live for the rest of our life in a secure and active community. We were impressed with the beauty of Carmel Valley, the sunny weather and close proximity to all of the attractions of the Monterey Peninsula. What became more apparent after our move in was the amazing sense of community and love of life that fills our lives here. The residents are active with a multitude of sports, games, special musical events, concerts, fascinating guest speakers, continuing education, painting, weaving, photography, plays, trips to local and bay area cultural events and many, many more. We are never bored and have made many friends which we cherish. We realize, that as we get older everything is in place for us to stay active and independent and when we need assistance it is always available. Equally important, our children are happy that they don't have to worry about us, can visit and stay in the on site guest units and will never be burdened with the trauma of trying to find a place for us in the event of stroke, or other major disabling illness, We like the fact that all facilities, independent, assisted care and the Skilled Nursing Facilities are all co-located allowing spouses who may be recuperating from treatment to take meals and visit together without worrying about transportation to an off site facility. I guess to sum it up. They seem to have thought about everything. Even the staff is like family, providing loving and attentive service every day. For us it's a great value and source of peace for our future. We are thankful every day that we decided to live here in a complete "Life Care Community" where our every need is provided for in all situations that may arise.

With Personal experience, I can say with certainty that this facility is sorely lacking. The staff…read moreis friendly but overworked. Some residents get excellent care while others are all but ignored. The administration is inexperienced and lacks management skills. The food is awful with some of the worst tasting and poorly prepared food I've ever tasted. No attention is paid to balanced meals or special needs diets. Laundry service is an absolute joke. If someone can be found to wash clothes or bedding, it may take 24 hours or more to have it returned. The longer it takes to be returned the more likely it will be lost. Clothing will quickly deteriorate because no attention is paid to separating colored from whites and high heat is used to dry everything. On the bright side, the campus is beautiful, cleaning is skillfully handled, and there is an engaged activities director. Residents are friendly and easy to get to know.

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.

Beware of doing business with them! They did not refund our advance deposits of nearly $10,000 when…read morewe discontinued using their services and moved my mother to assisted living. They have ignored all my calls and e-mails and are forcing me to take them to court. They tout themselves as a caring business that has the best interest of the elderly at heart, but think nothing of stealing their money.

What a hidden gem this location is for those of us wanting to stay active as we mature into our…read moregolden years. You can interact, meet new friends & sign up for activities. I've gone to my first monthly luncheon & presentation was top notch! Food was delicious & meeting new friends - priceless. I'm glad to join & attend activities when I'm free to do so.

From the owner: ASI provides a secure social environment for seniors; where they have a choice to participate in…read moreactivities which are physically and mentally healthful according to their individual needs; to have a site of congregation for social communication with their peers, that they may enjoy a fruitful existence in their latter years and be given relief from an environment of the routine of mere existence. The corporation exists to serve the senior citizens in Monterey County, California.