My father has been in multiple snf facilities and by far this place has been the best! My father is…read morewell taken care of here. The staff is amazing.They do not wait for my father or any other resident here to press the call light button for a needed brief change. I want to give an extra shout out to CNA ARELY CORNEJO. She is amazing! She will come in and ask if he needs anything or a brief change. If he is unsure,Instead of walking away she will tell him well let me check. She is so attentive and by far our favorite! To be a cna it takes compassion and wanting to help out their residents. You cant just do it for a paycheck.So a Big Thank you to The Ridge and especially to Arely Cornejo!!!!! You should definitely be considered as Employee of the year!!!!! Thanks again. The Herrera Family

Great staffing ! Helps you expand your knowledge and encourage you to grow further in the medical…read morefield :)

My grandmother went to Windsor Skyline after she was discharge from the hospital. She started…read moreemergency dialysis during her hospital stay. Mona was very efficient at coordinating her admission from the hospital. She was also very diligent when coordinating all the transportation to and from the dialysis center. All the staff at Windsor was very professional and very helpful. We will visit my grandmother everyday and they were always very friendly. Mona was very efficient and very diligent with my grandmothers discharge. She made sure that my grandmother left with everything she needed. The discharge was very smooth and as her caretaker I left very confident and prepare.

My dad has been here for over a year now and I want to thank the staff for the overall care and…read morepatience they show. Placing a loved one in a skilled nursing facility isn't easy, but seeing how they treat him with kindness makes a difference. I know he is in good hands with Windsor Skyline. The nurses, aides and management check in regularly. I appreciate the way they've kept me informed and made me feel included in his care. Thank you Windsor!

I once had a very close relative spend her last days living here. I was so impressed with the staff…read moreand how accommodating they were. In fact, I had to basically live here for a few days. The staff could not have been nicer. They did all they could to assist my friend and made her as comfortable as they could. They explained to me the process of dying, and what signs to look for. I was able to see my friend take her last breath, an experience I shall never forget. I highly praise the support given to me and my family.

This organization refuses to communicate with my sister and I regarding questions about our fathers…read morecare. My sister and I have both been authorized by my mother to receive information from Hospice but have been informed by Hospice that they are not willing to provide information. I am a health care provider and I understand privacy law but have never seen a professional organization behave this way before. We are very disappointed.

Pacific Coast helped my grandma out there in Salinas recover from a knee surgery she had and they…read morewere awesome to her. She came home talking all about how nice they were and how well cared for she was. Would highly recommend.

Client-care and service is excellent. The staff (nurses and CNAs) are highly efficient…read more Station 1 is remarkable. Recommended!

° No tengo palabras para agradecer el trato tan bonito que le han dado a mi suegro. Desde que llegó…read morelo han atendido súper bien, le curan su dedo con mucho cuidado y lo apoyan en todo. El personal es muy amable, paciente y siempre con una sonrisa. Nos hacen sentir tranquilos como familia. ¡Gracias por todo! Excelente servicio, 100% recomendado. l don't have enough words to thank them for the wonderful care they have given my father-in-law. Since he arrived, they have taken excellent care of him, treating his finger with great care and helping him with all his needs. The staff is very kind, patient, and always with a smile. They give us peace of mind as a family. Thank you so much for everything! Excellent service, 100% recommended. ° Jorge Soria

Salinas Valley Post Acute provided the best care I have ever seen in a facility. The medical staff,…read morephysical therapy team, housekeepers, and kitchen staff were all exceptional. Everyone showed genuine warmth, kindness, patience, and compassion toward my mother and all the residents. They treated my mother like family and always made her feel safe and cared for. I am deeply grateful to the entire staff and highly recommend this wonderful facility.

VNA provided care for my brother and tried to communicate with his wife who is experiencing…read moremoderate to severe cognitive difficulties. She felt that they should have been providing care to her, which was not their job and was extremely resentful of them most of the time. My brother and sister-in-law are difficult to deal with and I do genuinely appreciate the patience and consideration of the Hospice staff. Apparently, after asking me to contact his health care providers regarding his care, he would turn around and remove me from the approved guest list. I am revising my earlier reward and updating my rating for VNA Hospice to a 5/5 stars for their patience and understanding.

I had two of my clients husband and wife on Hospice and the care was AMAZING if we had any issue…read moretheir care team so amazing. Ruben the patient Coordinator in the office was working a night shift and my patients oxygen machine part broke I called and the answering service connected me to him after 8pm and he delivered the part to my clients home. That is service! I will always refer my clients family to pick VNA for their home care and hospice needs. Thank you for all you people do. Ohhh Michael the supply person is so awesome as well in getting orders sent out.

I'm compelled to share my story, so that if you need assistance with a loved one, you know where to…read morego. Unexpectedly, the shift in "sheltering in place" from COVID led me to have to make some pretty quick decisions about how to get care for my Mom. Her therapy appointments were canceled, and she very rapidly lost her ability to walk and became bedridden. I reached out to CCSS when I learned my Dad needed heart surgery, and was under strict instructions not to exert himself in any way (which included caregiving for my Mom) prior to his operation. CCSS came out to assess the home, and made recommendations on equipment and a care schedule for my Mom. They were great with communicating with *me* as well---the adult daughter who does not live with them. When the local fires threatened evacuating my parents from their home, CCSS made calls and located a hospital bed to be delivered within hours to my house as we brought them here to evacuate. As my mother's health digressed, I had no experience coordinating with hospice care, and filing advanced care directives with the appropriate agencies. CCSS has literally helped me every step of the way, with clear communication and compassion as I processed emotionally and mentally the decisions I needed to make with my Dad to ensure my Mom was comfortable. If you're not sure what needs to be done to assist your loved one with the services they need to live comfortably, I highly recommend you reach out to CCSS. It was the best decision I made as our family transitions to new realities in our life.

This agency is the "worst." We had an appointment originally back in December 28, 2022. Bethany,…read morethe coordinator said because of the Holiday's naturally a CNA wouldn't start until the first of the year. It is now January 13, 2023. I had to call them this week because I hadn't heard anything from Bethany. Guess what her excuse was? She had the wrong number! Did she try calling the alternate phone number? The only communication I received after our December 28 meeting with Bethany was a "text" on January 10 saying she hasn't called because she had the "wrong number" was too busy assisting other "seniors" and our CNA was "sick." That's it. I can clearly see why they have a "3 Star" average. Excuse, after excuse after excuse.

This organization shone through from all the legal and volunteer routes in Monterey County. they…read morecalled back to help on my Medicare issue, and i spent 75 minutes with a lady called Moncerat at their office in Salinas. Moncerat was a class act - competent, calming, knowledgable and very effective. Both issues were quickly understood by her, and she set me up to be able to complete the solution. i cannot speak highly enough of her, or of any organization employing someone like her, as well as having 14 volunteers ready to stand by and help seniors. i would definitely advise any senior with an issue to jump in and seek help here.

Please, check out the services available: if you are a senior or a senior caregiver. I took care…read moreof my mother and learned a lot, about what is available. Help is out there. Senior centers and city social centers have very helpful resources, too. Reach out to, seek assistance, seek information: take care of yourself and families. Best wishes for a wonderful new year!