I thought that because this was a smaller place my mom would get the care she needed after having a…read moretoe amputated due to diabetic complications and with all sincerity I will say that if you care about your family member DO NOT LEAVE THEM THERE. While there my mom was supposed to be provided physical therapy but instead she was neglected by the staff and in my eyes she had lost her will to keep going. When she was admitted there she should have had a wound vac in place but she didn't it literally took them a week and a half to figure it out and that was only due to the fact that i allowed my anger get the best of me and had a serious chat with them. She was there two weeks and in order for them not to be bothered by her she was put in an adult diaper. Two weeks adult diaper and no bath. That was it for me I contacted 911 and had them take her to memorial hospital because I knew she would be taken care of properly. F that place please dont leave a loved one there

WHERE SHOULD I START - My Mother had Dementia and we had…read moreNo choice but to place her there . I know my Mother was a handful and gave them a run for there money . But they seriously called my sister one day to tell my sister if nobody was able to pick her up , they were gonna place her in a Hotel for a couple days . - The OFFICE STAFF Is So FAKE and LAZY !!!! Especially Maria !!!!! What gives me peace and satisfaction is that one day she too will be old as well . - the NEW Supervisor takes her Dog to work , mind you it's NOT a service dog . I've witnessed it barking . This is a place of business NOT her Home ! I hope in the future the Dog doesn't bite a resident - There SO -CALLED physical therapist SUCK ! - they need to hire or train there cleaning staff better . My Mother's bathroom had the same soap scum stains that we're pretty visible for over 3 weeks . Till I finally decided to clean and sanitize the bathroom my self . - There over staffed in the morning shift . But unfortunately under staffed in the swing shift and graveyard shift. - THE POSITIVE thing I do half to say is The afternoon shift and graveyard shift ARE SO NICE. But overworked. - I have Nothing to gain , But speak my truth and experience of what I seen and experienced visiting my Mother in this facility for over 3 years . - I know it's NOT an easy Job to do , BUT some of these people NOT all .Make the choice to still show up and perform very poorly. - I give it to GOD and let karma come back to those certain individuals. Sincerely Mrs.Zamora's Daughter... P.S. Eternally Super Appreciative To Nurses Niki and Andrea CNA Irmi , Terry , Maya and Maribel

My grandmother went to Windsor Skyline after she was discharge from the hospital. She started…read moreemergency dialysis during her hospital stay. Mona was very efficient at coordinating her admission from the hospital. She was also very diligent when coordinating all the transportation to and from the dialysis center. All the staff at Windsor was very professional and very helpful. We will visit my grandmother everyday and they were always very friendly. Mona was very efficient and very diligent with my grandmothers discharge. She made sure that my grandmother left with everything she needed. The discharge was very smooth and as her caretaker I left very confident and prepare.

My dad has been here for over a year now and I want to thank the staff for the overall care and…read morepatience they show. Placing a loved one in a skilled nursing facility isn't easy, but seeing how they treat him with kindness makes a difference. I know he is in good hands with Windsor Skyline. The nurses, aides and management check in regularly. I appreciate the way they've kept me informed and made me feel included in his care. Thank you Windsor!

My father has been in multiple snf facilities and by far this place has been the best! My father is…read morewell taken care of here. The staff is amazing.They do not wait for my father or any other resident here to press the call light button for a needed brief change. I want to give an extra shout out to CNA ARELY CORNEJO. She is amazing! She will come in and ask if he needs anything or a brief change. If he is unsure,Instead of walking away she will tell him well let me check. She is so attentive and by far our favorite! To be a cna it takes compassion and wanting to help out their residents. You cant just do it for a paycheck.So a Big Thank you to The Ridge and especially to Arely Cornejo!!!!! You should definitely be considered as Employee of the year!!!!! Thanks again. The Herrera Family

Great staffing ! Helps you expand your knowledge and encourage you to grow further in the medical…read morefield :)

There are moments in life when you place someone you love into the hands of complete strangers and…read moresimply hope they will be treated with compassion, dignity, and respect. That was the situation I faced with my brother, Mike. From the moment he arrived at Salinas Valley Post Acute, it became clear that this was more than just a healthcare facility. After settling in, Mike told me something I will never forget. He said that someone greeted him with a simple, heartfelt "Welcome." Then, with a smile on his face, he told me, "It was the first time in a long while that I had felt welcome." Those words stopped me in my tracks. It reminded me that healing isn't only about medication, therapy, or medical treatment. Sometimes it begins with kindness. Sometimes it begins with making a person feel seen, valued, and accepted. In that single moment, your staff gave my brother something he desperately needed--hope. I also want to extend my deepest gratitude to Ashley. She has taken the time to personally call me with updates about Mike's condition, and those calls have meant more than words can express. During a difficult and uncertain time, she provided reassurance, compassion, and peace of mind. Knowing that someone cared enough to keep me informed made an enormous difference. Mike is still receiving care at Salinas Valley Post Acute, and every interaction I've had with the staff has reinforced the same impression. They don't simply care for their patients--they care about them. The professionalism, patience, dignity, and genuine compassion shown by everyone we've encountered have been nothing short of exceptional. To Ashley and the entire team, thank you for treating my brother as a human being first and a patient second. Your kindness has made a lasting impact on both of us. Long after the treatments are complete, we'll remember something much bigger than medicine--we'll remember how you made him feel. Thank you for giving my brother a place where he felt welcomed when he needed it most. Danny D. Mikes little brother

Salinas Valley Post Acute provided the best care I have ever seen in a facility. The medical staff,…read morephysical therapy team, housekeepers, and kitchen staff were all exceptional. Everyone showed genuine warmth, kindness, patience, and compassion toward my mother and all the residents. They treated my mother like family and always made her feel safe and cared for. I am deeply grateful to the entire staff and highly recommend this wonderful facility.

The only adult day care center for seniors and disabled people in the entire Monterey county …read more Nurse to patient ratio is very poor . Too many crazy low functioning patients . Front desk is not too friendly but it's the only place in all of Monterey county for people with dementia, Alzheimers, and lots of young people that are all messed up from too many drugs ,diabetes or mental illness.

This is for the Montage Urgent Care in Marina. Ive been going here for 2 years now and I couldn't…read moreany more happy and satisfied with the level of service and care Ive received here. 1st of all, its easy to access and find parking, its very clean, comfortable and accommodating inside. The staff is just out of this world wonderful. Ive had a few bad Dr's and Healthcare professionals to know a Great one when I see one. This facility always ALWAYS takes great care of me, professional, friendly, goes the extra mile to make sure my visit goes smoothly. I went for a yearly physical on 7-28-26 and was seen by Dr Kelly Vander Veen. Shes the epitome of what a caring, empathetic Dr should be. She listens to what I have to say, gives proper feedback and takes the time to make sure I get what I need when im there. Another absolute GEM of a staff member is Elly. Man...she's top notch when it comes to making me feel welcomed there.The World needs more Ellys.. I don't remember all the names who worked that day but whoever was, Please PLEASE give them my heartfelt thanks for easing my "white coat" ...I don't have it as bad since ive been going to Montage in Marina. Thank you so very much!! Rodney Barber

I had urine lab work done with Dr. Laura Strong and got a result back of having UTI and when asking…read morefor a doctor's note to take a couple days off of work she refused and I was told that I should make another appointment with another doctor to get a note for work because she couldn't determine how severe my symptoms were. I was in such discomfort and pain !! On top of this she sent out my prescription medication to the wrong pharmacy that's a hour away from me and when she was notified about the correct pharmacy to send it to I was told that she would send it to the correct pharmacy and she never did !

My nurse, Liz, was wonderful. She was kind, attentive, and made me feel comfortable throughout my…read morevisit. When I needed it, she kindly offered and brought me water without hesitation. Her compassion and thoughtfulness really stood out. Thank you, Liz.

I had a very disappointing experience with this Urgent Care and hope management takes patient…read moreconcerns more seriously. I visited on June 20, 2026, specifically to have both ears cleaned, as I have a medical condition that requires earwax removal approximately every six months. I explained this to Dr. Mendoza and specifically requested that both ears be cleaned. However, she only cleaned my right ear and insisted there was no wax in my left ear, despite my concerns. The very next day, my left ear became plugged and my hearing was muffled. I called the office, and Veronica told me I could return to be seen by another provider. She specifically assured me that if wax was found and removed, I would not be charged or have my insurance billed, and that I would only be charged if a lavage was performed. When I returned on June 22, another physician found earwax in my left ear and removed it with an instrument--not a lavage. This confirmed that my original concern was valid and that wax had been present all along. Despite the assurance I was given, my insurance was billed and I was charged another copay. When I contacted Veronica about the unexpected charge, she changed the explanation and said I was billed because the physician discussed another medical issue and provided a lab slip. That directly contradicted what I had been told before returning. I did not request evaluation of any other condition, and any discussion about prior medical history was initiated by the provider--not by me. To make matters worse, I found errors in my medical record, including my height being documented incorrectly, which resulted in an inaccurate BMI classification. When I asked about correcting the record, I was simply told to submit the correction myself through MyChart instead of the office taking responsibility. Throughout this process, I found Veronica to be dismissive, rude, and unprofessional. Most importantly, this entire situation could have been avoided if my original request to clean both ears had been addressed during my first visit. The second physician confirmed that earwax was indeed present in the ear that was left untreated. I hope the clinic reviews both its billing practices and how patient concerns are handled. Patients should be able to trust the information they're given and expect complete, accurate care without having to return because their initial treatment was incomplete.

Very attractive, dining very good, medical services helpful. However , some services. Like repairs…read morehave deteriorated where you ask for repair of something and no one shows up.

My wife and I moved into Carmel Valley Manor ten years ago and it was the best decision we could…read morehave made. We were relatively young, 67 and 72, but we decided that it was important for us to find a place where we could live for the rest of our life in a secure and active community. We were impressed with the beauty of Carmel Valley, the sunny weather and close proximity to all of the attractions of the Monterey Peninsula. What became more apparent after our move in was the amazing sense of community and love of life that fills our lives here. The residents are active with a multitude of sports, games, special musical events, concerts, fascinating guest speakers, continuing education, painting, weaving, photography, plays, trips to local and bay area cultural events and many, many more. We are never bored and have made many friends which we cherish. We realize, that as we get older everything is in place for us to stay active and independent and when we need assistance it is always available. Equally important, our children are happy that they don't have to worry about us, can visit and stay in the on site guest units and will never be burdened with the trauma of trying to find a place for us in the event of stroke, or other major disabling illness, We like the fact that all facilities, independent, assisted care and the Skilled Nursing Facilities are all co-located allowing spouses who may be recuperating from treatment to take meals and visit together without worrying about transportation to an off site facility. I guess to sum it up. They seem to have thought about everything. Even the staff is like family, providing loving and attentive service every day. For us it's a great value and source of peace for our future. We are thankful every day that we decided to live here in a complete "Life Care Community" where our every need is provided for in all situations that may arise.

To begin with, we did not choose for my wife to go to Natividad Hospital. In fact, my wife begged…read morethe firemen to take her to Memorial Hospital and not Natividad. We didn't know much about Natividad Hospital, but what we had heard about was not good. She has Medicare, and because she has had some health issues over the years, we purchased the best Medicare Supplement available and can go to any hospital we want. But because we live closer to Natividad, the firemen told us that they had to take her to Natividad. At the time, we didn't know how serious her injury from her fall was, but she was definitely in a lot of pain and knew she needed to go to a hospital. I went to the ER to see her that night. They were still taking X-rays, etc. to determine what was wrong. When I left after about an hour and a half, I still didn't know what her injury was. I went back in the morning and was informed that she had broken her hip, and they would be having surgery that afternoon. When I left the hospital, I didn't know what was going to be done. My wife has had four back surgeries over the years all performed by Dr. Gus Halamandaris. We didn't pick his name out of a hat to have him do the initial surgery on her back. It was based on recommendations we had received on him and after meeting with him to discuss the surgery he was going to perform on her. This was not the case at Natividad. And because this was an emergency, there was not time for us to go shopping for a surgeon, and we understand that. Had it been a surgery because of a degenerative nature, and had time, we certainly would have and had the surgery performed and chosen a different hospital to have it done. I didn't even know the name of the surgeon who would be performing the surgery on my wife, much less what was going to be done. She was scheduled to go into surgery at 2 pm. I called at 5:30 and was told that her surgery had been delayed and that she had just gone into to surgery. I called again at 8:30 to see if she was out of surgery and was told that she was still in surgery and I was assured that I would get a call when she was out of surgery. I never got that call. I finally called again at 9:30 and was told she was out of surgery and would be transferred to a room. After each of the four surgeries Dr. Halmandaris performed on my wife, he would come and see me if I was at the hospital or call me at home to let me know how the surgery went. When I left the hospital the following day, I still didn't even know her surgeons' name or exactly what had been done. It wasn't until two days later that we were told by a nurse that she had a partial hip replacement. After a short stay in the hospital, my wife was transferred to the Sam Karas Acute Rehab Center, which is on the same site as the hospital. But that is a separate story. After she was released from the Rehab Center, we had to return to the hospital to meet with her surgeon for a follow up. We were told to be there by 9:15, which we were. We didn't meet with her surgeon until almost 3 hours later. After he went over her operation, he said he wanted us to return in about a month for another checkup. I told him that we wouldn't be returning and that we would go to another orthopedic surgeon who has in private practice for any future follow ups. There is no way we were going to spend 3 hours waiting to see a doctor we had an appointment with; plus the distance we had to traverse from the parking lot to where we had to go to me with him. He told us that we didn't have to do that and we could just go to our family doctor for any follow ups. As far as her stay in the hospital, we were relatively satisfied with it other than the food is absolutely horrible. Fortunately, she didn't have much of an appetite. I have been a strong proponent of universal healthcare because I believe it should be a right to have access to have medical care. However, if this an example of what universal healthcare looks like, I may have to reevaluate that opinion. It should be better than this.

I was taken to the hospital by a police officer because I was attacked sexually in seaside/sand…read morecity. (Please be careful ladies because the person was still not caught and is still out there somewhere!) Anyways, I was so emotionally exhausted that I believe I just mentally crashed when given a bed and was finally safe. Natividad staff was nice and just let me sleep and rest while they gave me medication etc. I ended up staying there as a patient for 2 days. The staff was very kind in being sensitive when asking question or preforming uncomfortable tasks about the situation but when I was moved to a different part of the hospital, or basically no longer an Emergency Room Patient anymore, things definitely changed!!! I was taken to a part of the hospital where they basically strip you down and take pictures of you to send to the police to help them create a police report. I am glad that I had more say in the matter than the lady was actually putting off and I was able to say no to a few things that I felt very uncomfortable with, especially because the cops would be receiving these documents and who knows what they would actually do with this information. Anyways the lady taking these pictures and preforming tests was a very cold individual. She wasn't very comforting during this process at all. She did have an assistant with her that I was very grateful for...she said she was going to be there the next day when I was going to have to come back to complete the rest of the testing and come to find out she never showed. That actually really upset me because I was feeling very vulnerable and uneasy during this whole process. I also have major trust issues and don't open up to random people but for some reason I really liked her. Instead of her they had a different person come and advocate and try and support me and my needs I guess. It was a male and to be honest I was extremely upset and uncomfortable about this. It was awkward. I thought that I was going to get a referral to a DV shelter or somewhere safe to go for like a week or at least a night. ...seeing as I am a single female and am currently homeless on the streets by myself with nothing to protect myself. They also hadn't caught the guy that assaulted me yet and I really honestly was very scared. I tried calling shelters but everyone was full and just put me on a wait list! I was given a Visa card that had $250 on it, they said for me to get a hotel room for a night so that I would be safe?!!?!?!? I was very grateful but the card ended up getting stollen and I received literally no money or support at all!!! I immediately called them back and explained what had happened and how it was stollen but they said that they could not do anything more for me and that was that!!! I was very grateful at first because I was told I was going to get all this help and wouldn't have to worry...I would have a place that's safe to stay...That was not the case at all!!! I received x1 Visa card with $250 that got stollen and so basically I received no help at all! I really would have thought Natividad would have done a lot better than what was received! I really pray that no one has to go through what I went through at Natividad. I really hope that they get more resources to help females like myself, who doesn't have anyone. I know they have to have the money/resources to at least do better then what was provided to me when I was attacked...but I literally got NOTHING!!! I really pray you read this and take it into consideration...and maybe try to do better!!! Riane