Being an athlete, and having injured myself many times, I know that PTs aren't magicians, and…read moresometimes the process doesn't turn out how you want. I went in with a torn calf muscle from basketball, after 2 weeks on crutches, hoping to return to the court in 8-12 weeks. I chose Performance PT almost solely bc they had quick availability while other places were scheduling weeks out, and I wanted to get started right away. The facility was excellent, clean, and bright. Dana at the front desk was really nice and helpful. Avery, the PT, was amazing--so knowledgeable and so fun to talk to. I saw her twice a week, always looked forward to it, and went away with lots to do on my own at home. After 7 (!) weeks I was able to return to the court at full strength--in time for my team's championship game (which we won!). My results were better than expected, and I'd recommend Avery to anyone.

This PT practice has been a part of me and my family's lives for more than twenty years. It is a…read morejoyful place because of the tone and efficiency set by office manager Dana and her support for the two therapists who make this practice run. Ken Peyton is an experienced, knowledgeable, and competent medical professional, as is Avery, his physical therapist partner in the practice. There is a deliberative approach to the therapy here that is orchestrated in concert with the prescriptions provided by the consulting physicians. The key word underscoring a successful relationship and outcome with a physical therapist is trust. We have trusted the individuals who support this practice for twenty years; our lives have been healthier and stronger, validated by that trust.

I've been going here on and off for over a year, due to a back injury. I have been to other…read morephysical therapists, but they were never even close to as attentive as Ryan Ranch Physical Therapy. They actually care and take the time to determine what will work best for you. I've always left feeling better.

I was just sent reminders for 2 appointments that I cancelled…read more Last week I was made to pay a $90 fine for a missed appointment that I believe I cancelled. It is hard not to wonder if I was tricked. And I do not know the name of the therapist who works there-- not the temp but the long-term employee. She never introduced herself and remained consistently chilly. I have reluctantly concluded that she is not an asset to your practice. I don't know if your inattention to detail is incompetence or purposeful. There is also a lack of follow-through. For example, I asked if I should be doing exercises at home and was told twice that I would be given some. She gave me none. She then promised to email them to me. Nope There is also a general failure to explain the purpose of exercises, which is fundamental to the practice of PT. I see a reluctance to talk with patients beyond what seems absolutely necessary, keeping a distance that may benefit therapists but feels a bit chilly. The casualness with which staff treat patients can feel like neglect. . And now I see reminders for appointments that I KNOW I cancelled. I have decided to cease therapy with Ryan Ranch. This is clearly not a therapeutic relationship for me.

Bill has been my physical therapist for over 13 years. He is kind, caring, compassionate and has…read morethe most healing spirit. He and his assistant Gladis do everything in their power to make sure the healing process is successful. They are comforting and respectful. You are greeted everyday with a smile from Tina, who makes sure you are scheduled for your upcoming visits. I just can't find the words to explain what a wonderful healing environment you will find with this wonderful team The most important thing about Bill the way he helps me with my fears, questions and concerns. If you are a local, you are living near the best physical therapist in Monterey

Highly recommend Bill and his team! Three months after spinal surgery, Bill had me back to 95% of…read moremy old self -- injury kept 5% for itself as punishment lol Today marks five months after the surgery and I finally was able to walk and play a full round of golf with no pain.

The staff of balanced physical therapy are very dedicated and professional. They are very committed…read moreto their patients.

Very knowledgeable in pain management! The staff are all friendly, it is very clean inside and I…read morehighly recommend this place!

I have had a really mixed bag of experience at Bay Physical Therapy. When I saw Sarah a few years…read moreago, she was wonderful, skilled, and very personable. That's not what this review is about. This is about Sydney. I was refered to Bay Physical Therapy for pain which increased when I swam (usually 1.5 miles, three times a week), and during sex. I understand that the topic of sex can make people uncomfortable, but it is an important quality of life issue, and my doctor was so reasonable with his "yes, if this is impacting your ability to have sex, that is an important thing and I want to help you solve this, while the therapist I saw seemed really uncomfortable with the idea that I want to have sex that doesn't leave me in pain for days. I recognize that recent grads are going to have limited experience, but I felt my needs were very much beyond her skill levels. It happened that most of the other patients that I saw her treating were ones who were seniors who are rehabbing from surgery. I'm an athletic middle-aged person and she really didn't seem to understand that that is different from someone who just had their knee rebuilt and wants to be able to walk across a room with minimal assistance. I felt like she really had no clue and no skill. When I eventually grew too frustrated with her lack of attention, I said I was done and that I was leaving. She was confused. I said that working with her was a waste of her time and mine. When I left, I canceled all my remaining appointments, and the receptionist asked why, and I said I was unwilling to work with Sydney. While I generally found the receptionist helpful, I was disappointed that she did not offer to reschedule me with another practicioner, and that no one reached out to me.

Beware they lose files. All my records mysteriously disappeared. I would not risk private…read moresensitive information at this facility. I will be also filing a report with Hippa and there medical license through the State.

The physical therapists are OK, but their billing system is horrible. I need all medical bills by…read moremail for my accountant, because we itemize Schedule A deductions. I mentioned this and my very first appointment, and the receptionist said I would receive bills by mail. After a lot of wasted time, I found out much later that the the woman at the front desk does not actually handle bills, their national billing office does. And that's the problem. The policy of their national billing office is to send notice that you have a bill (but not the actual bill) via a text message, to save the company money. But the text contains a very suspicious link where you have to go in and enter all of your personal information, before you even see or pay the bill. I understand they're trying to save 75 cents by never mailing bills, but when a patient ask for bills by mail, the company should send the bill by mail. Will never use Select Physical Therapy again, because of their lousy billing practices.

Dr Caroline Reinders PT, DPT and her intern Sydney was so helpful to me and will continue their…read morerecommended exercises at home. I am doing well because of their expertise. Bless you all at Select Physical Therapy

Norman Landry is brilliant. Easily the best PT I have visited…read more I am 75 years old and had a life full of activity and misadventure. I've been to a goodly number of PTs. John is absolutely the best I have met. He teaches. I learned more about how I can exercise, move, and protect my body in daily living. He gave me more than anyone else has ever begun to share with me. If you want to help your body today and tomorrow, go to Norman.

The receptionist was truly concerned that I could get the proper and reliable service. Oh it was…read moreone of the best experience I've had in physical therapy.

Balance PT is an outstanding clinic dedicated to the health & wellbeing of their patients. I've…read morebenefited from their expertise & warm, friendly staff for the past 5 yrs. My Arthritis journey has included numerous joint replacements & fusions with rigorous recoveries. I am more "whole" & restored today from these exceptional professionals! Thank you Balance!!!!

The Balance PT experience starts with the lades at the front desk, Sherelle and Kaiya are welcoming…read moreand professional in every way. Going to Balance is always a pleasure because of staff like these ladies. I have always been welcomed by name and with a smile. Any business relies on the first person you meet when you enter the front door, These ladies are able to make the visit enjoyable and worthwhile, I know that others feel the same way about them. Always a fantastic experience with entering the front room.