Madonna Gardens staff members are friendly, professional, and compassionate. The facility has a…read moreunique, single-story floor plan and several beautiful (and secure) outdoor spaces for residents and their visitors. The Memory Care offers residents with dementia a lifestyle that provides freedom to make choices for themselves regarding preferred activities and meals while providing support in making those choices.

HORRIBLE PLACE!!! Care is sometimey! Two friends who do not…read moreknow each other had a parent residing at this facility. They BOTH pulled their parent out and placed in another facility. Mom moved from one bad place to another. She will not move again as this second move experience was AWFUL!! One of the things that sold us was wheelchair transportation to/from appointments. We informed them that her doctors were in Monterey and it wasn't until she was all moved in and deposit/rent paid that we were informed she would need to get new doctors as they don't transport to Monterey AND there is NOT wheelchair transportation. The only transportation they have is in a car that the resident has to transfer to/from chair to get in vehicle. Well this didn't go well with another resident. There was only one person transferring her to the car and the resident fell, shattered her ankle and broke her leg and will require a skin graph to cover the area. We were informed after Mom fell "with assistance" that she would require a two person assist. This only happened once when she came back from the hospital after this particular fall. I could keep going but not sure if all will be read. STAY AWAY FROM MADONNA GARDENS IF YOU FINANCIALLY CAN AFFORD ANOTHER FACILITY!!!!!!!!!!!!!!!!!!!!

it's been about a year since I wrote a review. I think we have had mom here for three years now…read more While there is some turnover, there's enough consistency with the staff that she sees the same faces on a daily basis. These people, the caregivers, go out of their way to not just pass out pills, but they stop and they visit and they love on our mother. They brag on her puzzles. I don't worry that she doesn't have any social activity because so many people in her room each day plus she has a great experience going down to the amazing dining hall where delicious foods are served and the company she shares is excellent. She lost her speech to a stroke, and yet the people that she deals with treat her as though they can understand every garbled word that she speaks. They are so good to her. We are so thankful to Monica zuniga for lighting up Ivy park for us. I'm not sure what we would've chosen. Had it not been for Monica. That girl is a dime and deserves a lot of praise. here is a Monica story. My son flew into San Francisco for business and drove down to surprise my mother. Someone snapped a picture. I sent the picture to Monica from my phone and ask her to run it on photocopy paper and give it to my mom. But no, not Monica! She had the picture printed professionally and put it in a frame and surprise my mom with it. That's Monica. Always going above and beyond I watch her around the facility while I'm there visiting and she is so friendly and engaging with every one of her residents. They all know her and adore her. I don't know what Ivy park does to hire people, but their process is clearly very thorough. I've never heard anyone use a sharp tone with an elderly person, they turn everything to laughter and keep people happy. The gal that runs the bus, I can't think of her name, but my goodness she is absolutely amazing with the elderly. She makes them feel like she's their buddy and their peer while she keeps them safe and entertained. I should get the names of all these people and write a little blurb about each of them because they are so incredible. Lizbeth is one of the caretakers that brings medication to my mom on the daily and talk about a precious soul. She makes my mom feel so adored and my mother absolutely loves her but then she loves everybody that works there. Thank you, Ivy park for such a job. Well done.

Management does not care about resident opinions. People have been complaining for 6 to 9 months…read moreabout the food quality going downhill, and nothing has been done. Basic things like eggs not being cooked properly, running out of the main entree at 5:00 p.m. when the dining room opens at 4:30, not ordering enough pie and ice cream, a variety of meals that just don't taste good. They recently had some patio work that they were working on and they boarded up everybody's sliding glass door so they can't get out, which is important for safety. But nobody thought to get building permits?!!?? So the boarding was up longer than it needed to be, and then it was taken down before the project was completed, and now they're going to be restarting the project again. Seems like they don't know their ass from their armpit. They've started some new upgrades to the facility, and the residents had opinions about painting over the warm wood in the entryway and other spaces. Management painted over it anyway. It seems to us that they could spend money to hire better cooks and order better quality food, rather than spending money to upgrade the place when it looks fine as it is. There are some very quality staff that should be commended. Their maintenance staff is kind and responsive. Monica gets ready for reviews from everyone, including us.

My father has been in multiple snf facilities and by far this place has been the best! My father is…read morewell taken care of here. The staff is amazing.They do not wait for my father or any other resident here to press the call light button for a needed brief change. I want to give an extra shout out to CNA ARELY CORNEJO. She is amazing! She will come in and ask if he needs anything or a brief change. If he is unsure,Instead of walking away she will tell him well let me check. She is so attentive and by far our favorite! To be a cna it takes compassion and wanting to help out their residents. You cant just do it for a paycheck.So a Big Thank you to The Ridge and especially to Arely Cornejo!!!!! You should definitely be considered as Employee of the year!!!!! Thanks again. The Herrera Family

Great staffing ! Helps you expand your knowledge and encourage you to grow further in the medical…read morefield :)

With Personal experience, I can say with certainty that this facility is sorely lacking. The staff…read moreis friendly but overworked. Some residents get excellent care while others are all but ignored. The administration is inexperienced and lacks management skills. The food is awful with some of the worst tasting and poorly prepared food I've ever tasted. No attention is paid to balanced meals or special needs diets. Laundry service is an absolute joke. If someone can be found to wash clothes or bedding, it may take 24 hours or more to have it returned. The longer it takes to be returned the more likely it will be lost. Clothing will quickly deteriorate because no attention is paid to separating colored from whites and high heat is used to dry everything. On the bright side, the campus is beautiful, cleaning is skillfully handled, and there is an engaged activities director. Residents are friendly and easy to get to know.

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.

Very attractive, dining very good, medical services helpful. However , some services. Like repairs…read morehave deteriorated where you ask for repair of something and no one shows up.

My wife and I moved into Carmel Valley Manor ten years ago and it was the best decision we could…read morehave made. We were relatively young, 67 and 72, but we decided that it was important for us to find a place where we could live for the rest of our life in a secure and active community. We were impressed with the beauty of Carmel Valley, the sunny weather and close proximity to all of the attractions of the Monterey Peninsula. What became more apparent after our move in was the amazing sense of community and love of life that fills our lives here. The residents are active with a multitude of sports, games, special musical events, concerts, fascinating guest speakers, continuing education, painting, weaving, photography, plays, trips to local and bay area cultural events and many, many more. We are never bored and have made many friends which we cherish. We realize, that as we get older everything is in place for us to stay active and independent and when we need assistance it is always available. Equally important, our children are happy that they don't have to worry about us, can visit and stay in the on site guest units and will never be burdened with the trauma of trying to find a place for us in the event of stroke, or other major disabling illness, We like the fact that all facilities, independent, assisted care and the Skilled Nursing Facilities are all co-located allowing spouses who may be recuperating from treatment to take meals and visit together without worrying about transportation to an off site facility. I guess to sum it up. They seem to have thought about everything. Even the staff is like family, providing loving and attentive service every day. For us it's a great value and source of peace for our future. We are thankful every day that we decided to live here in a complete "Life Care Community" where our every need is provided for in all situations that may arise.

If you were looking for a place for your loved one, this place is amazing! The staff is so caring…read moreand helpful and I am so glad that I found this place for my grandmother. She is so much happier here than the assisted living facility she was at. We are so thankful for Ritchie and Antoinette.

I'm a licensed fiduciary and have seen many care facilities over the past several years. I was…read morevery impressed with the warmth and hospitality offered by Country Meadows. Their facility is spotless and feels like a home, not a typical care facility. The property is also nicely manicured with decks, lawns, and walkways so the guests can be outside in a pleasant environment. It is located in a quiet neighborhood that is easy to get to from both Salinas and Monterey. The level of care exceeded my expectations. Maria, the owner, is a RN and is capable of reviewing, understanding, and implementing doctor's orders. She is attentive by going to doctor appointments and learning the specific needs of each guest and offers suggestions on how to streamline ongoing care. I would be happy to share my experience with others. Maria can provide you with my contact information.

From the owner: Country Meadows is a Residential Care Facility for the Elderly. We offer luxurious accommodations;…read moreranging from a master suite with garden views to a private garden view or shared room. Exceptional amenities from a sunroom for dining, a swim spa, a serene pond with a waterfall, breathtaking gardens with walking pathways, fruit trees, vegetable gardens, expansive decks and patios for relaxation. This Paradise Retreat offers resident’s an enriched lifestyle surrounded by natures beauty. The designed amenities and engaging activities promote resident’s well-being and quality of life.

My nurse, Liz, was wonderful. She was kind, attentive, and made me feel comfortable throughout my…read morevisit. When I needed it, she kindly offered and brought me water without hesitation. Her compassion and thoughtfulness really stood out. Thank you, Liz.

I had a very disappointing experience with this Urgent Care and hope management takes patient…read moreconcerns more seriously. I visited on June 20, 2026, specifically to have both ears cleaned, as I have a medical condition that requires earwax removal approximately every six months. I explained this to Dr. Mendoza and specifically requested that both ears be cleaned. However, she only cleaned my right ear and insisted there was no wax in my left ear, despite my concerns. The very next day, my left ear became plugged and my hearing was muffled. I called the office, and Veronica told me I could return to be seen by another provider. She specifically assured me that if wax was found and removed, I would not be charged or have my insurance billed, and that I would only be charged if a lavage was performed. When I returned on June 22, another physician found earwax in my left ear and removed it with an instrument--not a lavage. This confirmed that my original concern was valid and that wax had been present all along. Despite the assurance I was given, my insurance was billed and I was charged another copay. When I contacted Veronica about the unexpected charge, she changed the explanation and said I was billed because the physician discussed another medical issue and provided a lab slip. That directly contradicted what I had been told before returning. I did not request evaluation of any other condition, and any discussion about prior medical history was initiated by the provider--not by me. To make matters worse, I found errors in my medical record, including my height being documented incorrectly, which resulted in an inaccurate BMI classification. When I asked about correcting the record, I was simply told to submit the correction myself through MyChart instead of the office taking responsibility. Throughout this process, I found Veronica to be dismissive, rude, and unprofessional. Most importantly, this entire situation could have been avoided if my original request to clean both ears had been addressed during my first visit. The second physician confirmed that earwax was indeed present in the ear that was left untreated. I hope the clinic reviews both its billing practices and how patient concerns are handled. Patients should be able to trust the information they're given and expect complete, accurate care without having to return because their initial treatment was incomplete.