Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

Fell for Microsoft scam call, lost my cell ph and my Microsoft account, which could not be…read morerecovered. Tom and Hayden were successful in setting me up with new email account so I have second verification ability. This is what happens when you are an old, widowed, handicapped person and believe people on the phone. This is not the first time this company has come to my aid with serious computer problems. So helpful, knowledgeable and willing to go the extra mile.

Scott was amazing. He fixed my computer that I spilt bleach on no problem! A great price, was super…read moreresponsive and communicated well. Definitely saving his contact for the future.

Picked up phone, repaired, and dropped it back off with no additional charges. Great service, very…read morepleased. I highly recommend.

I had an excellent experience with Rapid Computer Repair. John was incredibly responsive from the…read morevery beginning, taking the time to clearly explain the entire repair process before any work started. Throughout the repair, he kept me fully updated with regular status reports and even sent pictures so I could see the progress. Once the issue was identified, John presented multiple repair options and explained the pros and cons of each one, allowing me to make an informed decision. After the new hardware arrived, he completed the repair quickly and professionally. My computer is now running perfectly! I really appreciate the transparency, communication, and quality of service. I highly recommend Rapid Computer Repair and will definitely use them again for any future computer needs.

My gaming computer started giving me a memory alert. I contacted John at Rapid Computer Repair. We…read moretalked over the telephone and he gave me some diagnostic tools that confirmed my solid state drive was failing. We then discussed replacement options. He then had me initiate a defragmentation on my hard drive. This was smart since it took about four hours. After completion I texted him and he had me bring my computer right over. He replaced the hard drive, cloned my other hard drive to that new one, and then evaluated to make sure all was working well. Less than three hours later I had my computer back. John was pleasant, professional, and efficient. His charges were extremely reasonable. I am very pleased. I highly recommend him. His location was convenient for me but if I had another computer repair, I would not hesitate to drive 30 minutes to get to him.

5 star service highly recommended. Very helpful with our concerns got us up and running.read more

very prompt. kept every commitment very well. cost competitive. I will not be looking for support…read morefrom any other service as long as PC Tech is available to me.

Given the previous reviews I wasn't sure if this was the place to take my cracked IPhone 6. I…read moredropped my iPhone 6 on the concrete and the screen shattered. I had so many pictures on the phone I thought we a total loss. Baby pictures, promotional pictures etc. that I didn't back up on my cloud. I took it last week on a Monday and hoped I wouldn't get the dreadful call that there wasn't anything they could do as the guy behind the counter didn't seem to convinced that it could be replaced since it appeared internal stuff could be damaged. Thursday I get a call and I am currently typing on my REPLACED screen!!! I don't know how they did it but it's fixed! I'm glad I gave them a chance and the price was about $100 under what Apple wanted not to mention the waiting period. Not sure why this place has such a low rating. I'm going to try the computer tech side next as my wife has some issues with her laptop. Will update UPDATE! So I took my wife's laptop and they were able to trouble shoot the issue which turned out to be just a bad power supply! Talk about a relief as our desktop contracted what appeared to be a virus. I took the desktop in and hoped they could salvage the desktop even though I know depending on the type of virus, it could ruin the entire thing. I got a call from the manager the next day after drop off and he told me they were able to get rid of the virus thank god! He also suggested some upgrades as I got the machine at micro center and didn't really know what I got. Instead of upwelling me they added some different things that were supposed to help me download and upload things quicker. My wife try's it out and now can upload her college assignments a lot faster and it no longer freezes when opening up power points. This service was priced pretty well considering other places in the area and also considering the quote I received from the " geek squad". Keep it local and choose these guys!

Brought my laptop in because I stripped a screw and they were the only place that actually fixed…read morethe issue and put new screws at no charge. Very professional and extremely nice and knowledgeable.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

I am so grateful to Geek Hero for their excellent work and customer service. After calling Dell,…read moreMicrosoft and another computer repair place in Keller, Geek Hero was the only place who did not give me the run around. I told them what I was experiencing and they confidently told me they could help and to bring my computer in. They had it fixed in less than 15min. I absolutely recommend them.

This place took my boyfriend's phone in August to get fixed. When we returned to get the phone, the…read morecamera didn't work AT ALL. The phone was flashing pink and green lines everytime he turned it on, doing split screen motions when he tried to switch apps, and would randomly shut off on him. We came back because who wants to pay almost $300 for a phone that doesn't work properly. He said give him a week with the phone because "it was the most complex phone he ever had to TRY and fix" and gave my boyfriend a replacement phone. The replacement phone also had screen issues and eventually went black screened and when given back his original phone the camera was fixed but the screen had multiple lines all over the screen and the back was broken. Since septem we have brung this phone up here 4 or 5 times to get the correct service and sol and have been met with complete bullshit each time. Now they are refusing to do anything about the screen period and won't refund his money so he can take it somewhere they know what they're doing.

I want to recommend 911Computer Repair Inc. My Vaio laptop was shutting down 5-10 seconds as it was…read morebooting up. YouTube videos told me it was a fuse. I checked with multiple companies and I couldn't find anyone that would solder a fuse - most companies are only software and don't solder. Luckily I saw someone recommend 911 Computer Repair Inc in Bedford. (817-684-0090) I called in and the owner was available and told me they do solder. They have a $30 diagnostic fee, although I didn't get this charge so I guess it applies to the bill? Under 1hr later, I get a call my charge will be $60 for materials and labor and I approved and it was done in under 1hr - excellent! They are located at 2101 Bedford Rd, Ste F, Bedford, TX 76021. Here is their website too - 911computer-repair.com Fast - Efficient - Reasonable Laptop services.

Super fast and excellent service. Very reasonably priced. He reached out as soon as my items are…read moreready to be picked up. Thank you!

Went to get my iPhone 8 refurbished. I was given back an iPhone that can't connect to hotspot. Dirt…read morein the camera. Very poor battery life. Hardly sensitive screen, when charger is plugged in it sits crooked. I'm not pleased with what I got. On top of that I didn't get the device I gave them back. So idk what they put in this phone. When dealing with phone repair guys I usually tell them that I want my used parts back. I didn't do it here. It was my second time refurbishing this phone and I got a better product back when I went to Ez fix center on north belt line road. Hope this helps somebody. Honestly I should've known better.

Sold me a faulty screen that got burn marks within days of installation. They wouldn't cover it…read moreunder warranty and will find any excuse to charge you more money. Go literally anywhere else

I was having issues with my computer, it was slow, didn't run how it used to. Nick & Tyler from…read moreBrock Solutions were both so nice, and understanding. Their customer service is amazing for this day and age in my opinion. They were able to educate me on what went wrong, and even how to ensure my computer lasts in the long run. Thanks for everything, and having such great valued pricing and support.

Had a stripped screw in a monitor that I couldn't get out. Tyler was amazing, got it out with ease!…read moreCan't recommend these guys enough. Great service and knowledge - they know what they're doing!