Excellent experience shopping here! I first discovered Allbirds through REI and was so excited when I found an actual Allbirds store at Oakbrook. I've never come across a pair of sneakers and flats so light and comfortable. I felt like I was wearing air the first time I put on their SuperLite Wool Sneakers. I own two pairs of these now and these are my favorite sneakers. I like them for light running, city walking, and running casual errands. They come in cute colors and best of all, they're made of wool which is naturally odor resistant and help keep your shoes fresh. When I visited the store, I ended up purchasing a pair of their flats. I usually stay away from wearing flats since they tend to cut me and give me blisters unless I reapply a foot balm throughout the day. I only wear them when I have to look professional at the office or go someplace nice. These flats were so comfortable to wear - I could walk in these all day without using a foot balm. Their in-sole supports are super comfortable, and the shoes are also made of woven, flexible eucalyptus fibers. I tend to have wide feet but noticed I was able to wear the non-wide version of my size as the material seemed to conform and shape to my feet due to its flexible nature but without being so loose that it would slip off while I walk. Definitely a game-changer. Customer service was great - I must've tried on a dozen pair of flats to decide on the appropriate size and color before purchasing them. The staff gave me great advice and allowed me to walk around in the store when them on before committing, The flats also happened to be on sale and cheaper than what was listed on the Allbirds website. On top of all that, the brand itself is phenomenal and ethically-minded. Allbirds prides themselves on using sustainably sourced natural and recycled materials. They even have carbon emissions next to the prices of each of the shoes so you can track and be thoughtful of your carbon footprint as you make your purchase. Great products with a great mission! I will definitely be back here to shop. read more