Not open on Saturday or Sundays, weekday only open to 5 are you serious!…read more Lots of lightning stores open for customers !

It's a nice place with a good selection of lights and fans…read more Their customer service is lack luster. I've decided to let my buying power speak for me and cancel the order. I don't think that I'll be back :( Lights out Erin (manager) took a sincere interest in my problem with their customer service and has rectified the issue. I am disappointed that the sales person wasn't as keen to ensure my satisfaction but am soothed that someone there cares. I am satisfied with the result. Thank you Erin

Spent over $2000 at the above place. Had to wait for the last two lights to arrive. When they…read moredid, guess what? One of the lamps had its wires cut. We called and called and talked to Ken, who did absolutely NOTHING for us. Promises and promises and no help whatsoever. My husband had to buy materials and rewire the lamp himself. If he weren't so mechanical, we'd have one faulty lamp after all that dough spent. AVOID THIS PLACE. They don't care as long as they have your cash. Customer service doesn't exist here at all.

The amount of lighting they have here is simply staggering. We've been to most of the lighting…read morestores in the area, and Lighting Warehouse has one of the largest selections. Leonard helped us out during our first visit and has been assisting us ever since. He is a shining example of how a business should handle customer service. He always takes the time to provide personal assistance that never feels pressured--extremely rare in the sales industry. Not to mention, he is super cool ... I actually think he's an ex-HK celebrity in hiding! On top of exceptional customer service, the prices he quoted us in our first order for ceiling fans + lights were lower than every store we had previously visited, even compared to online vendors. We've already been back multiple times for new orders. Nowadays, whenever we need lighting, I always check with Lighting Warehouse to see what they can do, even after viewing products at other stores. If they don't have it, they can usually special order it. And since our initial visit, every final purchase for lighting has been made at Lighting Warehouse due to their prices, selection, and service. I'm a huge fan of Lighting Warehouse, thanks to Leonard!

We had the distinct pleasure of meeting with Sarvjeet Singh, Chaman and two other team members in…read moreregards to purchasing lighting fixtures and chandeliers for a custom home in we are building. The level of service and commitment to assisting us in getting exactly the lights we wanted was unbelievable, we visited more than six (6) different show rooms in the lower mainland/Vancouver area looking for the perfect fit. Unfortunately we were met with lack or interest or service, very high pricing, etc. These folks took service and value to the next level, they truly paid attention to our needs, going above and beyond to ensure price, and quality fit our needs. I would recommend going only to meet with Sarvjeet and his team, they don't just care about a "sale" they are in business to build lasting relationships with their clients. They certainly have gained our business and we look forward to working with them in the near future on other projects. Many Thanks and many Best Wishes for continued success to all the folks at SM Lighting & Bath Design. Eric C Abbotsford BC

Avoid Royal Lighting - Dishonest & Unprofessional!…read more Had a terrible experience with Royal Lighting. On Feb 1st, I purchased 7 ceiling lights after speaking to Chaman (co-owner), who took full payment without even checking the warehouse stock. He kept making excuses for two weeks, only for me to later find out that he had left the country after giving false commitments. Then I had to deal with Sanchit (another co-owner), who also delayed things before finally issuing a refund after two more visits. But the issues didn't stop there - they sent the wrong pendant light to my house. After repeated complaints, Sanchit promised to send an electrician to fix it but never did, despite multiple follow-ups over two more weeks. Finally, I was forced to speak to Goldy (third co-owner), who pretended to look for the correct light for two days. When I went to the shop as per his request, the receptionist said he had already left for the day. When I mentioned involving the authorities, Goldy called me like a goon and said, "Go ahead, call the cops, I don't care." Ultimately, I got my refund, including the installation cost, but only after extreme frustration and harassment. Save yourself the trouble--avoid this scam shop at all costs!

I purchased and paid for kitchen and washroom faucets along with other stuff. After getting money…read morethe owner said faucets are in their warehouse and could be picked up next business day after the holidays. After holidays, I set up appointment with my plumber for installation and told Royal lighting that I am coming to pick up my stuff as plumber is gona start working. they said come after 2:00 pm , when I went there, they didn't have my faucets ready and told me they would deliver to my address within one hour. Plumber showed up as scheduled but faucets were not delivered. They didn't call me to give any update nor they received my phone calls. My plumber finished rest of the job and he was gone. It's weekend and I have no sinks in my home because of deceptive practice of Royal Lighting. I wouldn't recommend anyone to go there and buy stuff from these non professional people

Sam is very knowledgeable and helpful. he helped recommend some bulbs to work with a lamp that…read morewasn't working and didn't charge me anything for his time. hope I don't need his services again for my lamp, but would definitely go back here!

I have been here twice in the last few years and have not left my lamps for repair. Recently I went…read morein to drop off a table lamp to get a new cord, something that would have taken about 15 minutes to do. The owner quoted me $125. When I said I was shocked at the price, he suggested lowering it to $90, claiming that he had to pay the rent somehow. Still too expensive. I subsequently had the cord replaced for $35.

Luminosa Light Designs - A True Standout in Service and Dedication…read more Coming in off the street with a quirky, hard-to-solve problem, I wasn't sure what kind of help I'd be able to get. But Carmen at Luminosa Light Designs jumped in without hesitation. After more than 45 years in the construction industry, it's rare -- and refreshing -- to meet someone who offers their time, energy, and expertise without any guarantee of compensation. She tackled the challenge of tracking down a reluctant supplier and worked tirelessly to find a solution and fair pricing. Her passion for what she does, her professionalism, and her deep knowledge of the field are simply unmatched. Thanks to Carmen, I didn't just find a solution -- I found a team I'll be loyal to. I'm not just a customer now -- I'm an advocate for life.

We have been using Luminosa on our renovation projects and found them very knowledgable and…read moreresponsive. We have moved all our lighting business to Luminosa

I'm not quite sure about the negative comments here as they do not reflect the Design Lighting I've…read moreknown since 2002. I have enough knowledge about the history of this company as it grew to what it is today. They are very organized and sales staff are trained to give their absolute best in helping customers. I wonder if the negative comments are for another store named Design Lighting which is definitely not the one in Langley (previous location) and in Surrey (current location). I am not an employee of this company but do business calls regularly. Over the years, I've seen how the staff attended to customers. They are helpful and knowledgeable. Their operation is computerized from day 1. They know their items and their stock position. I'm sharing this because I cannot believe the negative comments I've read. Also, the reviewers are US based customers so I'm wondering if there's a case of mistaken store identity here. Thank you.

Customer service extremely poor. Staff are really unfriendly. I bought three fixtures on sale and…read morewasn't told they were a final sale. The receipt said it but isn't highlighted so didn't realize this until I came back to exchange it for another fixture I'd been considering. The staff on the weekend couldn't over-ride the exchange from a final sale so had to call the manager the next day and make another trip out to make the exchange which was for a more expensive fixture as well. There was only one staff at the front counter that managed to break a smile in the three visits I had to make. Really not impressed at all. Could have found the same on Wayfair with a lot less hassle. Beware if you want to return or exchange anything, they really don't appreciate this.

Came in a few weekends ago to buy a vanity for my bathroom. Super knowledgeable staff! The young…read moreman who helped us was extremely friendly and helped us find the most affordable option that suited our needs. Will be recommending this store to friends.

Run away from this store. Pretty sure you can't find a less useful staff. "Sorry our mistake cost…read moreyou $60 and a trip, nothing we can do". Shop elsewhere.

I contacted Casey from Rewire Pro to restore a socket and electric cord on an antique lamp from the…read more1950s. I live in Bellingham, Washington, where this service is hard to find. And I was also having trouble in the Seattle area. But as someone who travels north of the border from time to time, I found dropping off and picking up the lamp later on to be easiest and worked well. The price was reasonable and the lamp now looks great and works perfectly! I highly recommend Rewire pro!

Forgive me, Marty McFly and I were traveling back to the 50s and the turn of the century and we…read morejust returned. Or perhaps that was Restoration House and I just have a case of jetlag. [Now ending this attempt to weave in Back to Future references to share what I saw in the filled to the gills space that is a Dunbar's treasure trove.] From floor to ceiling you'll go near dizzy taking in the eclectic compilation of furniture pieces, lighting fixtures, and salvaged treasures recycled or upcycled from a wealth of eras. Fruit boxes, axles, typewriters, cash machines, radios, armoires, coffee tables and light fixtures piled high are just a few of the sparkly items that caught my eye. Staff is helpful and seem passionate about restoring lighting and furniture -- both their own projects and anything you bring them. If you have something you'd like to consign, email them images and they might just take you up on it!

Never in my life have I ever received such exceptional customer service as I did at Maple Ridge…read moreLighting. I recently moved to Maple Ridge from Vancouver and purchased a new condo. The light fixture I had installed above my island was missing hard to find pieces. I went to Maple Ridge Lighting to see if they had the parts I needed. I spoke with an employee named Scott and he was EXTREMELY helpful. He didn't have the parts I needed right then but he took down my number and called me an hour later to let me know they had them waiting for me. Not only was he prompt and courteous but he also did not charge me for the replacement parts. I would recommend Maple Ridge Lighting to anyone and everyone. I will not be going anywhere other than Maple Ridge Lighting for any future lighting needs. Thank You Scott and Maple Ridge Lighting!!!

My experience with maple ridge lighting was not spectacular, their staff was not entirely friendly,…read morenor helpful. The bulb I had brought in for replacement couldn't be replaced for no apparent reason. Staff didn't really answer any questions as to why or where i could go. All of this being after they gave me the wrong one (I brought mine in and she didn't even check the bulbs male end) And had so return it. After several days they had called back with a website I could buy it off. Overall not that pleasant. Will be going elsewhere next time.