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Vancouver Lighting

3.2 (9 reviews)
Open • 9:30 am - 5:30 pm

Services - Vancouver Lighting

Electric inspection

Electric installation or replacement

Electric repair

2 More Services

Light fixture installation

Light fixture repair

Vancouver Lighting Photos

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Norburn Lighting

Norburn Lighting

(17 reviews)

$$$

Burnaby Heights

When I walked into Norburn, there were 4 staff each behind their own desk. I perused the store for…read more20 minutes waiting to meet my husband and choose light fixtures for our bathrooms. During that 20 minutes, not one of the staff asked how I was doing or if I needed assistance. As soon as my husband stepped in, all of the staff perked up and asked how they could help him. I couldnt believe it. Not impressed at all.

There are positive and negative reviews. This is definitely a negative review. Pandemics and…read moreflooding aside, there is no excuse for our salesperson's, Anne, at Norburn Lighting for treating us with such disrespect by not keeping us abreast of the truth in where and when our shipment for recessed lights trims were arriving. We purchased four housings in early October and had them installed in our new kitchen ceiling. Two trims were not available however we were told they were on order from Toronto. Long story short, we had no customer service from Anne, she would not return our calls as to where the trims were or when they would arrive. Just completely ignored us by not calling or making up stories when we called her. I finally spoke to another sales person on December 19th and found that the trims were only now being manufactured in China and would not arrive until the new year. In the meantime our kitchen ceiling was looking as it does in the photo. Well, Leigh R (if you are still with/part owner of Norburn, and or Robinson Lighting, if you are associated with Norburn, I think that you should take a closer look at some of the reviews and take them more seriously. You can cancel my order for the trims, by the way.

Vancouver Lighting - lighting - Updated May 2026

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