The epitome of the traditional hardware store. Cluttered with everything you could need in a cosy…read moreatmosphere. Amazing customer service.

I've had many great Christmas trees over the years from the good folks at Magnet Hardware, but this…read moreyear the noble fir they put aside for me was something else: picturebook perfection. Prices are crazy right now, Christmas trees no exception, but this specimen was true value for money, and Ed Wilkerson and his staff couldn't be friendlier, more helpful, or more expert. Always a pleasure doing business there.

I walked in looking for a screw, nut and a washer. B sent me by text of what he was looking for…read more First thing I walked in was showed the text to a HH staff. He then got someone to help me. The staff was very helpful. He found exactly what I needed. On top, he said if it doesn't fit, I am free to return it. Luckily everything worked out well. I was happy. The location was great and convenient. This is a neighborhood store. Most of the customers here are locals or living in the hood.

Do yourself a favor and never step foot in this place…read more Let me start with the most infuriating part. They have a policy of making customers leave their bags at the entrance -- except they don't apply it equally. I stood there and watched several people walk in completely unchallenged. I was the one stopped. Given that I'm Indigenous, it's not hard to figure out why I was singled out while others weren't. That's profiling, and it's completely unacceptable. The shopping experience itself isn't much better. Almost every single item in the store is behind a locked case. We're talking about cheap, everyday electronics -- nothing remotely high-end -- yet you'd swear you were in a jewelry store. You have to track down an employee, which takes forever, just to have them unlock a case for something worth twenty dollars. The whole time they're watching you like you're about to make a run for it. And heaven forbid something you purchase stops working. Their return policy is essentially a flat-out refusal. Defective product, proof of purchase, doesn't matter -- they will turn you away at the door. The prices on top of all this make zero sense for the quality you're getting. Absolute waste of time. Shop elsewhere.

Good selection and always great service..I have been a long term customer since before the moveread more

Was trying to return an item. They had to inspect it. They claimed it worked. Brought it home put…read morenew batteries and it does not work. Manager/owner was rude about whole matter. I really like to support local businesses but will not support this business.

I went to three stores trying to find a cover for my shower curtain rod and they had it here. I…read moreneed to start at Hewer Hardware next time - they seem to have everything and great customer service too. price seemed to be less than I saw online at bigger stores.

My elderly mother phoned the store regarding a specific type of small heater. She was assured that…read morethere were many heaters in stock that would suit her needs. My mother has been trusting in Hewer Home Hardware for many years. Upon arriving at the store we spoke to 3 different employees about heaters, their knowledge was politely negligible. It was up to us to read all of the boxes and try to figure it out for ourselves, the conclusion was that there was nothing appropriate in stock. It is annoying enough to be misled, but when you are elderly, with mobility issues, and have trusted a business for 30+ years it is extremely dissapointing.

The folks here are always helpful, knowledgeable, and accommodating. I am grateful for having such…read morea shop within walking distance. A special shout-out to the young lady associate (name KB?) who helped us these past 2 days with a Kohler part.

Can there be such a thing as service that is TOO good? At Blight's Home Hardware there is…read more The entire staff are trained to ask every customer if they can help them with anything. On my last visit I was asked no fewer than *eight* times if I needed any assistance. Once was appreciated (although I didn't need help), second was sweet, third was grating. And then I was just annoyed by the last five. Although I like the idea of a local helpful store, being fawned over as a customer is uncomfortable. I'm sad writing this review -- I do appreciate well-executed customer service but I can't handle the pre-programmed, robotic, and sickly sweet questioning at Blight's.

The Mercedes of towel handle bars and door handles/locks lol. Quality that you won't find at a…read moreHome Depot. Even their solid silver stand to hold rolls of toilet paper will set you back $185; I would hope that would come with a magazine rack, lol, or is that just a guy thing? Guy here is knowledgeable, knows his stuff.

Horrible from the moment you walk in. The lady in the front ignores you and she doesn't know…read moreanything. We ordered 3 lockset from them and they got the order wrong after numerous emails with them because they need to clarify the direction of the handles. We sent pictures with our order as well. And then a few weeks later the sales email us and said she was on holiday so she forgot why we sent her the pictures? Go to cantu instead they know they products there. I don't think they deserve even one star

Great selection of life jackets, boots and tons of boat parts. I get all my stainless steel screws…read moreand bolts here, including metric stainless bolts! Also a huge selection of sailing gear!

I have never had a harder time trying to spend $6100 in my life. I won't get into the details,…read moresuffice to say the same stuff as most other reviewers: unmotivated and unknowledgeable staff. Like others have said, I want to support local businesses, but this place is an op. Avoid.

This place rocks. Remember the old place much further east on Kingsway. Not bad then , but much…read morebetter now. Went in today and was immediately impressed how no one descended on me right away, in fact not at all. Had a good look around and found what I came for. Had some very welcome help, at the end that I asked for about hose nozzles. These folks know what they're doing. Why would you pay more for less quality elsewhere? I'll be back. The only hardware store in Mt Pleasant, and maybe, just maybe, the best in the city.

Found this store by chance while walking up the street and it's incredible!…read more They have a lot of things at an insane price. I would recommend coming here to check what they have before going to a main chain store. Only thing is that I wish they had more things my size (gloves in size S) but other than that it's a great place with friendly staff and awesome products.

We absolutely have to give a huge shout out to Mike at Coe Lumber at West Broadway, Vancouver. Came…read morein Thursday Jan 19th 2023. My friend and I just needed some melamine for a quick kitchen shelving project and between us we managed to figure out a way of getting all the pieces required out of a single board. Mike quickly set about measuring and cutting. We couldn't have done it without his kind, helpful, encouraging attitude and approach to even this simple little endeavour. It appears no project is too big or too Small ! Thanks again, Mike. ;)

Deducted one star due to no online store or catalogue. Service here is pretty friendly. There is no…read morebrowsing due to COVID-19 precautions. This was actually the first hardware store where I encountered this as all the chains, even smaller ones, let you browse. They definitely take the pandemic seriously as on top of the no browsing, they have a very fancy system with a light signal telling you when you can come inside where staff will ask you what you want ring you up and then have someone bring your purchase out to your car. It's a pretty effixient efficient system. They also carry sand topping mix, which is sold out pretty much everywhere else in Vancouver. Prices are competitive, not cheap but not expensive. As an independent business, they have a convenient location in kitsilano that is a good alternative to big box stores. The parking lot is small, but does the job.