First we went to Rona, then we went to Home Depot. Could have saved the gas money by walking up the…read moreroad to our new local bath store. After getting absolutely no service and seeing nothing of quality or style at the big stores it was a treat to walk into Siema. After being greeted by the very friendly Ammar we wandered through the showroom drooling over all of the vanities. Before long my husband came to me with the 'I found the one.' look on his face. Yes he had! Lacquered doors, quartz counter, porcelain basin, beautiful faucet and soft-closing doors and drawers. As Ammar went off to get the price list I braced myself. I was expecting it to be really expensive compared to what we saw at Rona. Sure it was more expensive but you're getting what you pay for. We also got a toilet there and even its design is elegant (hey it's your porcelain throne right?) and simple. If you don't think items like vanities and toilets are exciting you should have a look in here. Drool-worthy for sure!

I purchased material for renovating two washrooms and the staff was very helpful. I would highly…read morerecommend them.

Cheap renovation supplies, but that's the key word - cheap. Some of the prices are unbelievable but…read morethe quality really varies across the products. Tile is tile for instance, but some of the hardware, tools, fasteners, etc. are pure junk Just be picky about what you get, and if you want anything to last, you may want to shop elsewhere. That being said, this is great for landlords where things like doorknobs, locks, and other small things that could break easily can be replaced cheaply, even if damaged by the tenants. I will continue to shop here, but I'll just be judicious on what I decide to buy.

Extremely Disappointing Experience - Poor Workmanship and Unprofessional Customer Service…read moreMy experience with this countertop installation company was extremely disappointing. They overpromised and significantly underdelivered. All of the countertops were cut incorrectly, resulting in unacceptable workmanship and a failure to deliver the quality of work we had contracted and paid for. Despite the significant problems caused by these errors, the company failed to honour its contractual commitments and offered neither compensation nor a reasonable resolution. There was little accountability for the mistakes made or consideration for the inconvenience and frustration caused to the customer. What made this experience even worse was the appalling lack of professionalism and respect. During a phone conversation in which I was genuinely trying to resolve the situation, an employee specifically, Tina, laughed and mocked me instead of addressing my concerns respectfully and professionally. Being belittled by a company representative while attempting to find a fair resolution was completely unacceptable. Mistakes can happen in any business. However, a company's integrity is demonstrated by how it takes responsibility, stands behind its work, and treats customers when things go wrong. In this case, both the workmanship and the customer service fell far below any reasonable standard. I have text messages documenting the unprofessional communication, disrespectful treatment, and issues with the company's commitments. My experience has left me with serious concerns about their accountability, integrity, and willingness to stand behind their promises and workmanship. I would not recommend this company and strongly advise others to consider their options carefully before hiring them. Do your research, ensure all commitments are documented in writing, and do not assume the company will take responsibility if something goes wrong. Based on my experience, this company failed not only to deliver acceptable workmanship but also to demonstrate the basic professionalism and respect every customer deserves. Save yourself the stress and frustration. Choose a company that stands by its word, takes responsibility for its work, and treats its customers with respect.

We were at Home Depot and looked at their tile. We didn't find anything we liked so went across the…read morestreet to tile town. Dispite covid we entered the store and all were taking safety protocol. Per pole were limited and we got in with no problem. Service was outstanding. The big desk held our floor pattern and our counter top samples. We chose our tile with the assistance of the manager and since it has been installed it looks fantastic. Giving a one star because they were closed early is really not justified. Can't say enough good things and we will be back again.

Great customer service! We underestimated the amount of tile that we would need for a project and…read moretried to order more, but it was unfortunately no longer available from the manufacturer. Tile town had a few tiles available on a display which they removed after hours and provided to us at no charge, allowing us to finish. Thanks Tile Town!

Super happy with salesperson Kenny at Capital One. We recently used them on 2 projects. An estate…read morehome and secondary place requiring renovation. Professional service and competitive pricing. I mainly went with CT since the are an established older company vs these new fly by night shops who leave you shorted on your order and then back ordered. They had stock and I don't remember delivered service but do know there were no issues. Thx again CT&S

They have a great selection, we found all the tile we loved and needed for our renovation…read more Also everything we ordered was in stock, no waiting! We highly recommend Capital for your tile needs. Doug & Rose

We found Escalnaso on line and brought a sample of vinyl flooring into the warehouse. The flooring…read morewasn't a match to anything we could find for the nosings. They matched the floor to the oak nosing perfectly. We popped in to check the sample and were amazed at the match. They did a great job and I would recommend them highly.

I highly recommend escalnaso for their quality work and customer service. I was referred by a…read moreflooring supplier to fabricate stair nosing, and their team has made it a very pleasant experience. Thank you Thomas!

You've probably been referred to this place through your contractor, so use their account's…read morediscount as much as possible, cuz these tiles are not CHEAP!!! Their excellent quality but NOT cheap!! Full offering of tiles for your place. I've used them for two major renovations now. The quality of their tile is great! Also, check out their little clearance nook to see if there is anything you might like too! Paul in the showroom is really easy to talk to and his service is excellent! I totally recommend him! They open late and close early on Saturdays! So take note of the hours!!

The staff here act like they don't care. And some don't. The tiles are so so but if you're looking…read morefor service and professional try another place - the Tile Warehouse on Canada Way is much more friendly and engaging. Parking is out front.

I needed to pick up a sheet of fire-rated plywood last week in the absolute down pour of rain…read more Chris in the yard was incredibly helpful to find exactly what I needed and manage to help me get it into the back of my truck to transport to my job site. Excellent service and we love to support another Port Coquitlam small business. Sharon Site Supervisor Dulex Construction

This place is a complete rip off the sales manager Jake revel basically said I was a liar when I…read moretold him that a sales associate by the name of Cori that had helped me told me that they had marked the breaker up in price due to the supplier having a fire and not able to get breaker on shelves I found this unbelievable so I asked for the manager jake revel said to me I know Cori and he would not have said this Insinuating that I had made this up and says if I want this let's come to a price agreement then i said again it is a slap in the face to hear what Cori said so jake now upset tells me if I don't want it to leave and no discount now he should not be in management he don't know customer service Home Depot is way cheaper and has everything including my breaker for $28 The same one that they tried to charge 54.98 for

My wife and I considered ourselves very fortunate to wander in to Mike and Ivy's store a couple of…read moremonths ago. Our Condo renovation plans were stalled at DIY chaos. Mike was very calm and grounded and steered us in a great design direction with no pressure. We decided to have him take the entire job and he provided a very reasonable transparent quote and timeline. Of we added many detailed features along the way and Mike gave so much advice and guidance that we really needed and appreciated. His work is detail oriented and very professional as he returned many times to complete tasks until the finish was perfect. Both Mike and Ivy were extremely polite and respectful in all of our interactions and the entire job came in on budget. Mike is highly skilled with over 30 years experience and I highly recommend Kits Kitchen Bath and Flooring for any and all home projects. Chris + Charlotte

The Kits team, Mike, Ivy and trades people were very good to work with. My condo reno was…read morecompleted on time and in budget. Very happy with my new space, highly recommend Kits.