My experience selling my GT3 RS to George was extremely frustrating. Once a scammer always a…read morescammer. Before the sale, I spent considerable time on FaceTime walking him through the car in detail. I showed him the condition of the vehicle, answered all of his questions, and even offered to have a pre-purchase inspection (PPI) performed before finalizing the deal. He declined and said he was comfortable moving forward. The transaction took approximately five days to complete. At no point before payment did he express concerns about accidents, paintwork, or any major issues with the vehicle. After taking possession of the car, the story suddenly changed. He began claiming that the car had been in an accident, had paintwork, and had numerous other issues. He then started asking for money back because he believed he had paid too much for the vehicle. What I found most telling is that when he expressed these concerns, I immediately offered to unwind the deal entirely and provide a full refund in exchange for the car. He declined. If the vehicle truly had all of the serious issues he claimed, accepting a full refund would seem like the obvious choice. The car left my possession covered in full PPF. After he began removing the PPF, additional claims started appearing. Despite the extensive list of alleged problems, the total repair bill from Porsche was reportedly only around $1,500. For someone claiming there were major undisclosed issues, that amount certainly tells a different story. Another concern he raised involved the engine and overall condition of the car. However, the over-rev report reportedly came back clean. Once again, the facts did not appear to support the claims being made. There was also confusion regarding Apple CarPlay. He insisted that the car should have come with factory-installed CarPlay. I explained that 2016 GT3 RS models did not come equipped with Apple CarPlay from the factory and that the system in the car was an OEM-style retrofit that I personally installed. Despite this explanation, he continued insisting I was wrong. I eventually sent him information confirming that 2016 GT3 RS models were not equipped with factory Apple CarPlay. At that point, I suggested that before accusing someone of misrepresenting a vehicle, it's important to fully understand the model being purchased--especially when dealing with high-end Porsches. During the 1.5 years I owned this GT3 RS, it was never involved in an accident and was never painted to my knowledge. I represented the car honestly, answered every question, offered a PPI before the sale, and even offered a full refund after the sale. Based on my experience, I would encourage anyone buying or selling a vehicle to document everything, conduct all inspections before completing the transaction, and make sure any concerns are addressed before money changes hands. This review reflects my personal experience. Others can evaluate the facts and draw their own conclusions.

I had an excellent experience with this dealership for a Ferrari. Everything was straightforward…read more The dealership is relatively small and the staff is even smaller. With that said, they took care of all my needs. The car that we eventually agreed upon involved an extensive trade and the final amount was quite a bit of money. Everything was as promised and I would do business again.

From the beginning of the process to the end, it was worth the 3 hour ride to pick up my car from…read morehere!!! I'm VERY pleased with the service here from all departments. They did their absolute best to get me the best intrest rate even with my crappy credit. My car runs beautifully and I'm honestly the happiest girl ever!!! Thank you to Mike, Ross and Shawn because they were the best to deal with!

Sales experience was pretty good. Transported my car from another location next day. No pressure…read moreand spent little time during the whole process. They even gave me a good deal on my trade. Initially, they told me 6% maybe 7% for my interest rate. They could only do just under 8% which is crap for my credit score. It wasn't a huge deal since I intended, and did, to refinance anyways. After was where it kind of went sideways. 2 months for my plates to arrive and all they did for me was nothing but shrugs and sorry. No one would good give me any explanation as to where the title was. Thankfully, my new lien holder was able to refinance without the title. I wish they would have been more honest or attentive at least to the status of my plates instead of letting me drive with an expired temp and not willing to reissue a new one.

Recently brought my truck in for a warranty repair. Nick went above and beyond to get this done in…read morea timely manner. He kept me informed of the process although it wasn't easy dealing with a 3rd party warranty company. It appeared Nick was extremely busy and could have used 6 more hands, but he got it done and it didn't go unnoticed!

I know, I know--this might sound like a review from a friend or family member, but I promise it's…read morenot! I just had such a great experience, I had to share. My 2021 BMW X5 had started to show its age, racking up 135k miles. I walked into the dealership with a pretty clear goal: find the most affordable option that still felt satisfying after driving a luxury vehicle for years. I shared my situation with the sales team--my oldest just made me a grandpa (yes, I'm thrilled!), my second is graduating high school and heading to an out-of-state university, and I've still got one more at home, three years younger. In short, I needed something reliable, comfortable, and budget-friendly. I test-drove a few cars that just didn't hit the mark. That's when salesman Jordan Jernigan and his manager Brian suggested I try something different: an electric vehicle, specifically the 2025 Equinox EV. After trying out a few models, they even brought in a custom car just for me to test. From start to finish, they were honest, transparent, and genuinely helpful. No games, no pressure--just straightforward answers and a no-haggle price that worked for my budget and honestly exceeded my expectations. A big thank you to Jordan, Brian, and Dillon (the finance guy) for making what could've been a stressful process into a smooth and painless experience. Not everyone in this business is on the level--but these guys are. Highly recommend.

I am an old man and it is true that one of the most dishonest profession is car sales. I am also…read moreadjunct Business professor. In my research the best thing about a product or service is a company's integrity. I have brought several cars in my lifetime. Chris and PA Auto Direct is the most honest car dealership I have ever dealt with. He sells quality cars and if something goes wrong he will fix it. Dr. WTB.

Purchased a vehicle in March 2015. I went through Rich K. for the entire sale. When purchasing the…read morevehicle, he was helpful and answered a lot of my questions quickly. I had the vehicle shipped to me since I lived 4 hours away, but he assured me absolutely nothing was wrong with the vehicle. Note: I understand a used vehicle won't be absolutely perfect but the one I bought was really low miles for the year and I paid the "excellent condition" price for it When the vehicle arrived, it was missing the front bumper clips (literally had rope tying it on), navi disc, all of the rims had heavy curb rash, windshield had bubbles in the top causing the rain sensor to be inoperable, and the front suspension makes abnormal noises. Rich informed me the navi disc was in the mail with the paperwork and after a few phone calls said he would send the bumper clips. I did get the nav disc along with the paperwork but it didn't work, it never worked, something he just so happened failed to mention along with other things when I asked if anything was wrong with it and if everything worked as it should. Also never got the bumper clips and the warranty covered nothing. I certainly will not be buying from them again, but if you ignore this review, at least have the vehicle you are buying inspected and completely looked over by YOUR trusted mechanic PRIOR to purchase.

Absolutely the BEST car buying experience in my life. After…read moreowning my share of new or used cars, including the long and all too familiar buying process, this dealership took great care to provide me with nothing less than stellar service. Jorge worked tediously to ensure that I secured the vehicle I wanted, at a negotiated price that satisfied all parties. The team there are hands down, personal, professional, warm and accommodating. Jorge, Jennifer and Derek...all first class ambassadors of service. It goes without saying that Roman Chariot will be my go to location for many years to come. Stop by and tell them Jon sent you. :).

Do not buy a vehicle from here or you will regret it. Put in a credit application over a month ago…read moreand the sales manager, Carlos Cruz told me he would reach back out to me. After days go by without hearing anything I called the dealership back and he told me the finance manager has not got to my application. AGAIN I'm told I will be contacted back and after 2 more days I called again and Carlos tells me the finance manager is not in ( what kind of dealership doesn't have a finance manager in at 1pm?)I finally call a third time and at this point I'm aware that these people are not legit. Carlos then becomes very argumentative and spews profanity and curse words over the phone. I don't recommend anyone go hear as these folks are cons.

Omg these ppl are horrible just horrible we dropped off car waiting 2 weeks for a response. We had…read morea warranty the warranty ppl talked to us everyday waiting on these idiots to send them a picture of part needed to finish transaction. My warranty ppl approved everything a week before. The service rep never returned calls for days never took ppl after 2 weeks we said forget it give me my car back . They still charged us over 250.00 for just looking at it on a machine . They also wanted almost 2 more hours at 300.00 an hour on top of what a warranty would pay. This wasn't the first time and several ppl warned me . But I said I wanted my caddy done by Cadillac. Stupid me . 2 dam weeks and we called 2x that day and Picked her up . Thanks Gold Coast thanks John

The best experience buying a car I ever had. Matthew was…read morevery helpful and professional, he explained everything, starting from process of purchasing and vehicle features. The staff is very friendly and inviting. If you want to be treated as special person come here

Joe is Amazing we used him twice. Always has the truck ready for a test drive paperwork done in…read morethirty minutes. He makes buying a Truck with the finance manager such a great pleasant experience. Someone hit us a month later and joe gave us his cell and helped answer questions to get it repaired. Today who does that helps after the sale. Always a pleasure for my husband and I to do business here. They even matched the online price for trade in. They even had the truck bed liner in the truck by the time we left. We thought we would need to come back. Just Amazing service.

We are traveling with our trailer In our new F150. The rear…read morepassenger window malfunctioned and they took care of us immediately. They got us back on the road in less than 10 minutes. Very polite staff and highly efficient!

I am a Mercedes Benz customer for over 20 years. I prefer the Ray Catena dealerships in NJ…read more Freehold, in my mind, is the flagship location. I drive 45 minutes to this location because of the highest luxury service. Leigh Farrell runs the absolute best shop around. The Freehold team are smart, professional, super knowledgeable, very friendly and they go above and beyond for their customers. Inventory is really good as well. I do think this is a true luxury experience end to end- even for Mercedes. What I loved most about my recent experience? I called Tim, the Sales Manager, told him what I wanted and he made it happen- the same day. When I arrived at the dealership, the car was ready and all paperwork prepared. I left in a new Mercedes GLE in under 70 minutes. Adriana helped me through the entire process. She knows her cars, the details of what she has on the lot, and she knows her numbers. Dealership is super clean. Well appointed. By far the best experience and dealership around.

Been a customer for a little of 6 years and went in to purchase my third car from your dealership…read more The fact that i was offered pricing at the sticker price and told anything lower would be under your cost was a lie. When i stated i received a way bigger discount from another Mercedes dealership is when all of a sudden you want to now negotiate. Unfortunately this turned into a lot of frustration and lost trust in the sales department. Purchased my new Mercedes from another dealership. The services team is great and will still service my cars there, new cars will need to look elsewhere