I've been buying cars for 40 years. It's worse than going to the dentist, very long and painful…read more In all my years, I have NEVER had a good experience as I have had recently with Carlos at Freehold Subaru. The first time we went there, I told Carlos exactly what I wanted, with no bullshit. At this point in my life I don't need any bullshit. He got it and delivered. It took 1 hour and I ordered my car. I took delivery of my new car yesterday. It couldn't have gone any smoother. The whole process took 1 hour, that's it. I got the car I wanted, at a reasonable price, I got a big trade-in value on my other car, Carlos was very sweet, knowledgeable, professional...I can't thank him enough for his excellent service. I highly recommend you give Carlos at Freehold Subaru a shot, you won't be disappointed.

Let's start with the warning signs that I ignored. Last two oil changes the oil filter and sway bar…read morewere not cleaned and took about 1000 miles each time to burn off. How do we know cause my son put it on a lift and saw the mess. I also asked them to check for leak. No leak they said. Tire loses 6 lbs of pressure over 3 weeks. Now the good stuff. I went in for a coolant flush. I decided to change the top radiator hose and thermostat while we had all the coolant out. I asked to have a pressure test and girl at counter said that will be $205 I said forget it and just do the three services and asked if parts were available. She said she would call me back. I actually called parts myself (excellent service all the time) and they said they could hot shot the part if they hurry. That part would have never gotten there because she was going to wait to order. In any event 4 hours later I get a call saying my heater core was leaking. I asked how do you know. Crickets. Obviously I said no to the diagnostics and she left it on the report twice anyway. I said leave the heater core alone and just do the services I asked for. She came back with a bill of over $800 before taxes. How? I spoke to service manager and he billed me out as stand alone jobs. Imagine that. The coolant was already being flushed. All that had to be done was take hose off replace. Maybe 10 minutes if I am being generous. Then to boot, I got billed full time again for thermostat replacement. Again, 15-20 minutes if we are being kind. So if I brought my truck in on three separate days and told them to do all three jobs on separate days I would be billed the same. Another dealer could not believe what I told them who owns 5 by the way. After complaining they basically deducted the diagnostic fee I never authorized cause I never authorized anything til after 12:37PM and I got the call at 11:21AM. Then I said I have a coupon for 10% off and she said ok. She calls back and tells me its done. Give me the price and said I was already discounted can't use the coupon. Billed out over $724.00 with knocking the diagnostics fee off which then would have been over $950. I pick up truck and its covered on the front grill, and side panels, and under the hood with coolant all over the paint. I open the door and plastic cover is still on seat and paper foot pad on the floor. I have spent over $40.00 to get it all cleaned off. I would NEVER go back here for service. The lack of care started at the front desk and continued. I will say that the Parts Department has always been the best part of this place and shout out to them for always coming through for me and my needs but that is where is all stops. Do your homework on the internet and my review is not the first when headlines and then in the first paragraph when searching "Freehold Dodge Complaints" reads poor service department communication, long delays, and aggressive or untruthful sales tactics. Boy that about says it all and sums up my experience on Monday, April 13th. I paid them and walked away but I will it will cost them more than it costs me in the long run.

Great experience. They don't haggle you and will give you the best price. I dealt with Vladimir…read moreand he was top notch. Will be returning for my next vehicle

stay away! sold me a lemon (Q5)and will not take it back. GM Joe and sales person Rami non…read moreresponsive. Do not buy from them.

we had the greatest experiencing purchasing our new Lincoln from Yvonne Bermudez…read more this is the fourth vehicle that we have purchased from her, and she never fails to give us the best service ever. We love Freehold forward and recommended to everyone looking for a vehicle to buy or lease the services second to none.

Kyle was such a wonderful and kind polite advisor/technician! My wife came here and today I dropped…read morein without an appointment and two minutes later, he had my new NJ plates installed! Such a great guy - thank you, Kyle!

Tom is simply amazing. My story is a little different but the end result is the same. I met Tom…read morewhile I was on the way to a dealership to look at a car. During that short drive, Tom found another (even better) car at the same dealership for me, contacted the dealership to set up viewing/test drives for both cars, and spoke with the dealership's manager. When I arrived everything was ready to go. After I test drove the car Tom found for me, he saved me a substantial amount of money by negotiating a reduced price for the car, increasing my trade-in value, and reducing the extended warranty cost. He also prepared me for avoiding the various traps one could fall into. More importantly, as a car enthusiast, it's just flat-out nice and refreshing to talk to someone who is also a car enthusiast. Tom has a passion for cars and it's obvious this is what he loves to do. He cared as much about my car purchase as I did and he was just as excited as I was about what I ended up buying. That really matters to someone who cares deeply about the car and will only buy the exact, perfect vehicle. If you're looking to buy a car, there is literally no reason not to call Tom - unless you don't enjoy saving money and time, that is.

I had an amazing experience using Car Concierge. The process was simple. You start by signing a…read morecontract and letting Tom know your budget along with the type and model of car you're interested in. He conducts research based on your preferences and returns with great options tailored to your feedback. Most importantly, he ensures you stay aligned with your initial goals. He arranges a test drive, and when you're ready, he negotiates an excellent deal for you. After that, you just sign the paperwork and drive away in your new car. This was the most convenient and enjoyable way to lease a vehicle. It helped me avoid everything I dislike about traditional car shopping. It's definitely worth the investment. I would never consider going into a dealership to negotiate for a vehicle.

wanted to check on leasing a car vs buying. Abosulultly the best dealership in state. No pressure…read more, good price and very knowledgeable and helpful. Randy Watson "sales consultant", was amazing. Explained every thing to me. Left there a lot smarter. This is the first place I will look in the future.

If you value your time and your money, do yourself a favor and steer clear. This place will waste…read moreyour time more than anywhere other place on earth. Deceitful practices all the way around. From unmentioned fees to the whole charade of "let me go talk to my manager". Over and over. I couldn't walk out fast enough. I would regard most positive feedback on any website and mostly google as coming from their own social media team. I can't any manner in which a customer would ever be happy here, but hey looks like marketing works.

My alternator went bad at the Airstream dealer down the road. One call, and Eddie came right on…read moredown, towed my 2002 Tacoma, and fixed it right up in nearly no time at time. They couldn't have been nicer and the shop worked like a well oiled machine. Fast, efficient, and friendly is about as good as it gets.

Scam alert, at best a huge waste of time. Just for one example, the truck was advertised as 155K…read moremiles, but the odometer shows 215K, and Eddie was very rude when I politely asked about the huge discrepancy and whether the asking price was lower due to the much higher mileage - which anyone would ask about, unless they forgot to check the odometer, so I guess he was mad that I checked.

I want in on Saturday for a quick wash on my car. Spoke with the young lady Mariah. She was so…read moresweet and helpful with all my questions. The car is sparkling and so am I after such a pleasant experience with Mariah. Will definitely be back.

Sometimes when Brie is out and about, it is the perfect time to tackle a long-overdue errand,…read morekeeping the Brie-mobile fresh and clean. Garden State Car Wash and Detail Center is a full-service car wash and detail center where your pup can ride along as you drive through the tunnel for a front-row seat to all the action: ribbon curtains, rotating scrubbers, jets of water, and lots of soapy, bubbly fun. Depending on the service you choose, you will have the option to step out of the vehicle afterward and watch the hardworking staff add the finishing touches to your sparkling clean car. Garden State Car Wash is a local favorite in HOWELL and the surrounding area, known for its thorough service, so do not be surprised if there is a line on sunny days. They offer a variety of wash packages for every budget, along with detailing, oil changes, and other automotive services. Just a heads-up: the experience is noisy, dark, and full of flashing lights, so use your best judgment if your pup is sensitive to that kind of environment.

B&S have been serving my family for years, and I have visited them enough to know they are an…read moreoutstanding auto servicing shop. They made my Lexus sound better than factory and restored it to top condition with my new radiator and hoses. They are fair with their prices and work on time to have my cars ready. I happily drive 30 minutes to here to get my service done than anywhere else. Thank you Mike and thank you B&S

FREEHOLD: when Brie's car breaks down, we take it to B&S Auto Services for the best full service…read morecar care! They have a dog friendly waiting area, and waiting is more fun when your doggie is with you. The Brie-mobile failed inspection, so we brought it in to get fixed and they even reinspected it, without us having to go back to the state inspection station. They do everything from regular maintenance to fixing serious issues. The waiting area was fully remodeled recently and has a warm, cozy feel. There are even iPads available to use while you're waiting. If you're looking for a reliable mechanic, make an appointment here!