100% use Ray Andrews if you're looking to purchase an Infiniti. We recently purchased a car from…read morehim he made the entire experience so easy, no stress, no nonsense, so quick too. He's the best!

The service staff tries to be very accommodating. The prices at this dealership is competitive…read morewith private shops.

I recently visited Circle BMW in Eatontown for service on my M440 and must acknowledge Bryan Raiken…read morefor going above and beyond to provide all-around exceptional service. Bryan not only exceeded my expectations by addressing and resolving all of my service needs without surprises, but he also took the time to investigate the root cause of service contract errors unbeknownst to me (the vehicle was purchased from a North Jersey BMW dealer), demonstrating a genuine commitment to customer satisfaction. From the moment I arrived, Bryan greeted me with a warm smile and a willingness to assist with all concerns. He listened attentively and meticulously explained the maintenance process in complete detail, alleviating any reservations I had. His professionalism and expertise were evident throughout the entire interaction through to the time all service was complete. What truly set Bryan apart was his proactive approach to customer service. Not only did he address the necessary maintenance promptly and efficiently, but he also took the initiative to look into concerns outside the standard scope of routine maintenance. Moreover, Bryan displayed remarkable patience and courtesy when addressing my questions, providing clear explanations without any hint of condescension. His willingness to go the extra mile to ensure I felt informed and confident about the service performed on my vehicle did not go unnoticed. During my visit, Bryan's dedication to customer satisfaction extended beyond typical service expectations. Despite it being near closing time and my car service complete, Bryan took the time to provide invaluable advice on an issue unrelated to the service, further exemplifying his commitment to ensuring my overall satisfaction. Bryan not only provided me with an informative response which put me at ease, he went even further to call Lupe for greater insight after understanding the level of stress the matter had been causing me. Lupe was incredibly professional and genuinely wanted to help. As Lupe and I walked out to my car, Pete came over to provide his insight and added support. Not only did Lupe offer invaluable insight, he went even further to mitigate the issue which had been causing me immense stress. I was amazed and beyond grateful for the extra efforts he went through at the end of the day when he didn't have to. Simply thanking Lupe, Pete, and the Service Center Technicians, doesn't express the gratitude I have for the extra time and overall dedication to excellence they provide to customers like myself. During a previous service visit in the fall, I had the privilege to get to know Pete. His uplifting and warm personality truly adds to the customer-focused environment at Circle BMW. Pete also introduced me to Rob, the Service Manager, who was the sole reason I returned to this BMW dealer for my latest service needs. Hearing how he manages and approaches customer service was a breath of fresh air. Customer service like I've experienced at Circle BMW doesn't exist in any industry nowadays. This team sets the bar high for the level of service that should be provided to all customers, it's truly unmatched. Additionally, I had the pleasure of interacting with Phil, who exemplified professionalism from the moment I arrived. His attention to detail and seamless coordination ensured that I was in the best hands, ultimately leading me to Bryan for an exceptional service experience. Overall, I left Circle BMW extremely satisfied and beyond grateful thanks to Bryan Raiken's exemplary customer service, as well as for the outstanding support provided by Lupe, Pete, and Phil. They are a true testament to the dealership's commitment to excellence, and I cannot recommend them enough to anyone seeking top-notch service. I look forward to my next service visit, knowing that I am in the best possible hands. Thank you, Bryan, Lupe, Pete, Phil, and Rob, for exceeding my expectations and making my experience at Circle BMW truly exceptional time after time.

Service department no longer returns calls or seem to care about customers with older models. Left…read more3 messages for my service rep and the mgr and no return call. When I finally did get someone they could not provide a loaner because of my time frame. Guess it's time to find a new dealer

I am currently on my eighth Porsche from Porsche Monmouth, and my Macan EV is currently there for…read moreservice. As usual, from the moment I pulled into the service drive, I felt welcomed and taken care of. Matthew greeted me right away in the service drive, and while I was at the café, Abbey greeted me and asked if there was anything she could do to help. It's those little touches that truly make a difference. The entire sales team, service team, and management at Porsche Monmouth are always so accommodating, professional, and welcoming. They consistently go above and beyond to make every visit an exceptional experience. Our family absolutely loves the first-class treatment we receive at Porsche Monmouth. Eight Porsches later, it's easy to see why we keep coming back! Thank you to the entire Porsche Monmouth team for always making us feel like family!

The staff is incredible. From the first greeting by the Porsche Hostess to the sales staff and…read morePorsche Pros, the level hospitality is unmatched. Karen the customer experience Manager ensures you have the best ownership experience. They had a breakfast menu I could choose from while waiting for my car in service. There is no better place then this one.

Pros: N/A Cons:…read moreUnresponsive to online inquires despite numerous follow-ups via their website.

I was looking for a specific build, and, knowing it was in short supply, called around at many…read moreLexus dealerships near me. At most places, salespeople either weren't clear about the ordering process or kept pushing colors I didn't want. John Lucky at Ray Catena of Monmouth was a refreshing change. From our first phone call, he was friendly, attentive, and knowledgeable. Unlike many salespeople, John took the time to really understand my preferences and saw that I valued getting the exact car build I wanted over speed of delivery. He patiently and clearly explained the entire factory ordering process and answered all my questions, setting clear expectations to prevent surprises later. A few months later, the car arrived. Pickup day went flawlessly. John warmly greeted us and introduced us to the car. The paperwork was clearly explained and smooth. Another team member presented the warranty options and was also excellent. A third team member, who guided us through the car's technical features, was friendly and thorough. Overall, it was an ideal luxury car buying experience--transparent, attentive, and genuinely enjoyable--completely breaking the car dealership stereotype. We'll probably purchase any future Lexuses through John; the extra half-hour or so of drive was well worth it.

Are you looking for a personal touch while shopping for a new car? Come talk to Niquay Wise at Audi…read moreEatontown in NJ. I just bought my Q3 and this experience was beyond any expectation. Niquay will take care of every question for you and the experience was a total breeze. She was very thorough and gave me confidence to purchase on the spot. Niquay adds a personal touch to what could be a very stressful transaction. I highly recommend her services if you are on a market! Thank you, Niquay for all your help!

So on a previous review the GM said that I should reach out to him .Jeff Spilsbury …read more I did and of course he was useless not even aware there was an open recall on the Audi Hybrid SUV Q5 All he wanted was the vin number so he could reprimand those responsible for leaving a woman stranded on the side of the road Not once did he actually care about her in the 3-4 emails we exchanged. Be very aware of where you buy your Audi or for that matter any Penske dealer when it's evidenced that the GM is clueless as to what is going on under his roof

They are the best from service to sales department nice and painless down to the last detail for…read moreeverything. They are the best of the best And

Galaxy Toyota has repeatedly demonstrated a pattern of misrepresentation, dishonesty, and refusal…read moreto address documented defects in my brand‑new Toyota Tundra. Despite providing clear photographic and video evidence of multiple ongoing issues, I have been dismissed, given contradictory explanations, and ultimately told to "deal with it." Their conduct reflects: False statements about scheduled appointments Misrepresentation of services performed Failure to investigate or repair safety‑related defects Dismissive and unprofessional responses to legitimate concerns Based on my experience, I strongly caution consumers to avoid Galaxy Toyota at all cost. Their handling of my vehicle and their disregard for documented safety issues raise serious concerns about their integrity and their commitment to customer safety.

We bought our Velar here in 2024, and over the past few days started getting a low battery warning…read more I went there this morning hoping they could at least look at it. Two hours later I was on my way with a newly installed battery, and no charges (as it was still in warranty). Would def recommend for service if you have a LR, Jag or Porsche.

DO NOT BUY A VEHICLE HERE WITHOUT GETTING YOUR OWN INSPECTION…read more I purchased a 2020 Range Rover Evoque on 9/23/2024 as a pre-owned, pre-certified vehicle with only 23,000 miles. The problems started immediately. The day I drove it off the lot, it had a coolant leak and the warning light kept coming on. The dealership added coolant and eventually replaced a coolant hose. The vehicle was back with them from approximately 9/23 to 10/3/2024. After getting it back, I noticed a large windshield scratch that was not there when I purchased it, and the rear passenger-side tint was coming off. On 10/5/2024, something underneath the vehicle was hanging down and it was leaking again. I also could not get the vehicle inspected because of illegal front window tint and ended up paying $150 out of pocket to get it inspected. The coolant problem did not go away. On 2/19/2025, the vehicle was leaking again. I have texts and service records documenting repeated coolant and oil-related issues. Then on 5/16/2026, the vehicle completely broke down in traffic on Route 3 near MetLife Stadium. I paid for the tow. On 5/20/2026, I paid $449.94 for a diagnostic and was told the engine had seized and needed to be replaced, with an estimate of approximately $25,000. The vehicle had only about 52,000 miles. I had to pay another tow to get the vehicle to Eatontown because the dealership that originally sold it to me would not handle the situation. Eatontown had my vehicle from approximately 5/29/2026 until 8/24/2026, nearly three months. I did not receive a loaner until approximately 6/24/2026. I repeatedly asked what caused the engine to seize. I was eventually told the turbocharger failed and apparently caused the engine seizure, but despite repeatedly asking, I have not received clear diagnostic documentation explaining exactly what failed or how the turbo caused the engine to seize. Goodwill Assistance was eventually pursued, leaving me responsible for approximately $8,000, even after additional discounts. I still owe approximately $18,000 on the vehicle. My biggest concern is how a vehicle sold as pre-owned, pre-certified at 23,000 miles can develop coolant problems immediately after purchase, have repeated coolant/oil issues, and ultimately suffer catastrophic engine failure at only 52,000 miles. I have text messages, service records, diagnostic paperwork and towing receipts documenting my experience. If you are considering buying here, do not rely solely on "pre-owned, pre-certified." Get the certification inspection, complete service history, and an independent inspection in writing. Based on my experience, I would not recommend this dealership. I wish someone had warned me before I bought this vehicle.

From the very start, everyone was so cordial. We were almost 15 minutes late for our appointment,…read moreso I apologized to the gentlemen who guided us into our spot. He said, "Not to worry. Early or late you're always welcome here." I was really impressed by his kind answer Which really exemplifies the character of Gold Coast. We waited for our Lyriq's service and were most comfortable and enjoyed the beverage amenities. Thank you for your great customer service.

,purchased a 2017 XT5 IN CASH , get the car home and the TPS light comes on , 2 weeks later the…read moretransmission service light starts coming on , "sorry we do not check the vehicles when they come in" and its "as is" was the answer!!! so basically when they welcome you to the family only means if everything is ok otherwise is means you get nothing from us after 2 weeks of owning the car. Got It , Never again , selling the car to Caravan before I lose my shirt!!!!

I wanted a 2016 Lexus IS 300 F Sport with 0 down and these guys went above and beyond to find me…read morethe perfect vehicle I was looking for. All I said was "yes" and fill out a simple application that took 2 minutes to do. Dan took care of the rest in a few phone calls and had the car delivered to me in mint condition with brand new plates at my job. I asked the guy who dropped the car off if he thinks Lease brokers are worth it. He looked at me and said "I have my mother only work through lease brokers, yours got you a deal that is almost as good as my employee discount. Only way to go." Thanks for everything, Dan.

This was by far the best leasing experience I ever had. Dan was awesome - he answered every…read morequestion and was instantaneously reachable throughout the process. He got me a car with a better config than my previous lease for a significantly better price. Moreover, he got me exactly the color/interior combination that I asked for. Most importantly, he never went back on his word. The car was delivered to my home and the car from the previous car was picked up and delivered back to Volvo - all exactly as scheduled and with no hassle.

Had a great experience getting an oil change here today. I snagged an early appointment at 7:30am…read moreto avoid a long wait time and ended up finishing up around 9am. I worked with Mickey and he was friendly, efficient and worked with me to talk through recommendations that needed to be done on my car. He was awesome!

Bought a car through a 3rd party app Driveway at DCH Honda. Allegedly went through a multi point…read moreinspection according to CARFAX. Open the hood, dirty and no sign of any human activity. The car broke down 29 miles away. Driveway immediately returned my money. Not a peep from DCH Honda. No apologies, no attempt at solving the issue, absolutely no customer service at all. Avoid. One could argue that they farmed everything out to Driveway, but no excuse for falsifying a CARFAX report or allowing a car to leave the lot in an un drivable condition. Zero stars if I could.